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Agenda - General Committee - 20100907GENERAL COMMITTEE AGENDA NO.10-14 TUESDAY, SEPTEMBER 7, 2010 1:00 P.M. COUNCIL CHAMBERS AURORA TOWN HALL PUBLIC RELEASE September 3, 2010 AumoxA TOWN OF AURORA GENERAL COMMITTEE MEETING AGENDA NO. 10-14 Tuesday, September 7, 2010 7:00 p.m. Council Chambers Councillor Granger in the Chair I DECLARATIONS OF PECUNIARY INTEREST 1l APPROVAL OF AGENDA RECOMMENDED: THAT the agenda as circulated by the Customer and Legislative Services Department be approved. Ill ADOPTION OF PREVIOUS MINUTES General Committee Meeting Minutes 10-13 dated June 15, 2010 pg. 1 RECOMMENDED: THAT the General Committee Meeting minutes 10-13 dated June 15, 2010 be adopted. IV DETERMINATION OF ITEMS REQUIRING SEPARATE DISCUSSION V ADOPTION OF ITEMS NOT REQUIRING SEPARATE DISCUSSION General Committee Agenda Tuesday, September 7, 2010 Page 2 of 7 V1 DELEGATIONS a) Allan White pg, g Re: 3 Way Stop at Conover Avenue and Halldorson Avenue VIl PRESENTATIONS BY THE COMMITTEE REPRESENTATIVE Vlll CONSIDERATION OF ITEMS REQUIRING SEPARATE DISCUSSION IX NEW BUSINESS/GENERAL INFORMATION — COUNCILLORS X CLOSED SESSION X1 ADJOURNMENT General Committee Agenda Tuesday, September 7, 2010 Page 3 of 7 AGENDA ITEMS 1. BBS10-009 — Proposed Taxicab Fare Increase pg.10 RECOMMENDED: THAT Council receive Report No. BBS10-009 for information: and THAT Council approve an increase of taxicab fares as outlined on Appendix "A" Schedule 13 of Licensing Bylaw No. 4258-01.P as amended at the September 14, 2010 Council meeting; and THAT six taxi license plates be issued to applicants on the priority list in accordance with the population provisions of the current licensing bylaw being one plate for every 1500 residents: and THAT staff increase enforcement of illegal taxicabs within the Town; and THAT staff be directed to bring forward to a future Council meeting an amended Taxi Licensing Bylaw addressing the taxi plate population ratio and other administration and enforcement issues including a review of licensing and renewal fees. 2. BBS10-011 — By-law & Licensing Services Audit Report pg.19 RECOMMENDED: THAT Report BBS10-011 regarding By-law & Licensing Services Audit Report be received as information. 3. CFS10-017 — Corporate Policy and Procedure Review and pg.49 Update Project RECOMMENDED: THAT staff undertake a review and update of all corporate policies and procedures; and THAT the CAO be delegated approval authority for administrative policy matters as identified in Attachment #2 of report CFS10-017 with all other policies remaining subject to Council approval. General Committee Agenda Tuesday, September 7, 2010 Page 4 of 7 4. CFS10-029 — Expenses Excluded from the 2010 Budget pg.56 RECOMMENDED: THAT report CFS10-029 regarding expenses excluded from the 2010 Town of Aurora budget be received for information purposes. 5. IES10-042 — Facility Energy Poster Proposal pg.61 RECOMMENDED: THAT Council receive Report No. IES10-042, "Facility Energy Poster Proposal" for information. 6. IES10-043 — Leslie Street and St. John's Sideroad Pedestrian pg.64 Trail Crossings RECOMMENDED: THAT York Region be requested to include a description and identify the potential underpasses along St. John's Sideroad and Leslie Street within their current environmental studies where possible; and THAT York Region be requested to include funding for this project in their 2011 capital program as the project supports the Regional initiatives of 'Healthy Communities', 'Walkable Communities', and `Linked Green Spaces'; and THAT, should York Region not provide funding, the Town of Aurora review funding requirements through the 2011 budget process; and THAT a copy of this report be provided to the York Region Clerk's Office 7. IES10-044 — Purchasing Approval for Concrete Sidewalk Repairs pg.86 RECOMMENDED: THAT Council authorize the Purchase Order increase of the 2010 expenditure for concrete sidewalk removal and replacement from $58,235 to $121,800, plus taxes, for Contract No. PW2008-26 with Vaughan Paving Ltd. General Committee Agenda Tuesday, September 7, 2010 Page 5 of 7 & IES10-045 — Award of Tender No. IES2010-63 —Concrete pg.88 Curb and Catchbasin Repairs RECOMMENDED: THAT $100,000 of approved capital funding be transferred from Project No. 31084 to a new capital project for curb and catchbasin repairs; and THAT Tender No. IES2010-63 — Concrete Curb and Catchbasin Repairs in various locations in the Town of Aurora be awarded to Curbscapes Concrete Ltd. in the amount of $178,100, plus taxes, based on tendered unit prices; and THAT Council authorize the Mayor and Clerk to execute the necessary Agreements for the project. 9. IES10-046 — Multi -Way Stop Control Request at McClellan Way pg.91 and Briardale Place/Loraview Lane Intersection RECOMMENDED: THAT multi -way stop sign control be installed at the McClellan Way and Briardale Place/Loraview Lane intersection; and THAT a letter be sent to all affected residents with the Council's recommendations. 10. IES10-047— Three -Way Stop Control Request at Conover Avenue pg.104 and Halldorson Avenue Intersection RECOMMENDED: THAT report IES10-047 be received for information; and THAT the three-way stop sign control request at the Conover Avenue and Halldorson Avenue intersection be denied; and THAT York Regional Police be requested to conduct regular speed enforcement of the posted 40km/h speed limit on Conover Avenue. General Committee Agenda Tuesday, September 7, 2010 Page 6 of 7 11. PL10-058 — Zoning By-law Amendment and Site Plan Applications pg.116 2058955 Ontario Inc. / Bellwood Health Services Inc. 14985 Leslie Street File Numbers D14-01-09 and D11-01-10 RECOMMENDED: THAT Implementing Zoning By-law 5274-10 be enacted to rezone the subject lands from "Rural (RU-ORM) Zone" to "Business Park (BP-6) Exception Zone" (southern half of property) and "Business Park (H)BP-7 Exception Zone" (northern half of property) to permit a health and wellness centre and office uses on the subject lands including site specific development standards; and THAT subject to any issues or comments raised by Council; Site Plan Application Dll-01-10 be approved to permit the construction of a four - storey health and wellness centre; and THAT Council authorize the Mayor and Clerk to execute the Site Plan Agreement. 12. PR10-010 — Rec Cycle and Sports Pro Shop Lease at the pg.135 Stronach Aurora Recreation Complex RECOMMENDED: THAT Council authorize a grant in the amount of $2,400.00 to Rec Cycle and Sports in payment of lease arrears in accordance with Section 107 of the Municipal Act; and THAT Council authorize the Mayor and Town Clerk to execute an amending agreement to the current Pro Shop lease for Rec Cycle and Sports at the Stronach Aurora Recreation Complex (SARC) to include the location at the Aurora Community Centre (ACC). 13. PR10-029 — Partnership with the York Catholic District School pg.149 Board (YCDSB) RECOMMENDED: THAT Council endorse the partnership with the York Catholic District School Board (YCDSB) and construction of an artificial turf field at the St. Maximilian Kolbe Catholic High School; and General Committee Agenda Tuesday, September 7, 2010 Page 7 of 7 THAT Council "agree in principle" with the construction of an artificial turf field at St. Maximilian Kolbe Catholic High School; and THAT funding for the turf field be referred to the 2011 budget; and THAT the funding source be 90% Development Charges and 10% Cash - in -Lieu; and THAT staff be directed to draft an Agreement with the YCDSB for the use of the field during non -school hours in accordance with the conditions outlined in this report. 14. PR10-031 — 2010 Community Grant Requests —Additional pg.155 Requests RECOMMENDED: THAT Council approve the 2010 Community Grant request received from Aurora Barbarian's RFC ($1,000.00); and THAT Council deny 2010 Community Grant requests received from Big Brothers Big Sisters of York ($1,000.00), St. Andrew's College ($750.00), and Victim Services of York Region ($1,000.00). 15. Memorandum from the Director of Infrastructure and pg.159 Environmental Services Re: Approval of Town Logo on CN Overpass —Memo 04-10 RECOMMENDED: THAT Council receive the Memorandum regarding Approval of Town Logo on CN Overpass — Memo 04-10. General Committee Agenda September 7, 2010 AURORA Minutes -I TOWN OF A URORA GENERAL COMMITTEE MEETING MINUTES NO. 10-13 Council Chambers Aurora Town Hall Tuesday, June 15, 2010 ATTENDANCE COMMITTEE MEMBERS Councillor Gaertner in the Chair; Councillors Buck (arrived at 7:31 p.m.), Gallo, Granger, MacEachern, McRoberts, Wilson, and Mayor Morris MEMBERS ABSENT Councillor Collins-Mrakas OTHER ATTENDEES Chief Administrative Officer, Director of Customer and Legislative Services/Town Clerk, Director of Legal Services/Town Solicitor, Director of Building and By- law Services, Director of Parks and Recreation Services, Director of Planning and Development Services, Director of Infrastructure and Environmental Services, Director of Corporate and Financial Services/Treasurer and Council/Committee Secretary Councillor Gaertner called the meeting to order at 7:26 p.m. DECLARATIONS OF PECUNIARY INTEREST At 9:07 p.m. Councillor MacEachern declared a conflict in items NB68 and CA016 due to her involvement with a residents group and her participation in activities as they relate to these lands (Anne Bartley Smith Lands). ll APPROVAL OFAGENDA General Committee recommends: THAT the agenda as circulated by the Customer and Legislative Services Department be approved as presented. CARRIED Ill ADOPTION OF PREVIOUS MINUTES General Committee Meeting minutes of June 1, 2010 General Committee recommends: THAT the General Committee Meeting minutes of June 1, 2010 be adopted. CARRIED -1- ....---.---- ------ _..... — General Committee Agenda September 7, 2010 General Committee Minutes Tuesday, June 15, 2010 Page 2 of 8 IV DETERMINATION OF ITEMS REQUIRING SEPARATE DISCUSSION Items 2, 5, 6, 7, 8, 9, and 11 were identified for discussion. V ADOPTION OF ITEMS NOT REQUIRING SEPARATE DISCUSSION Items 1, 3, 4, 10, 12, 13 and 14 were identified as Items not requiring separate discussion. General Committee recommends: THAT the following recommendations respecting the matters listed as "Items Not Requiring Separate Discussion" be adopted as submitted to the General Committee and staff be authorized to take all necessary action required to give effect to same: CAOIO-009 — Canadian Coalition of Municipalities Against Racism and Discrimination THAT Council receive report CAOIO-009 for information; and THAT the Town of Aurora join the Canadian Coalition of Municipalities Against Racism and Discrimination; and THAT Council endorse the attached Declaration from the Canadian Commission for UNESCO on the Canadian Coalition of Municipalities Against Racism and Discrimination. 3. BBS10-006 — Land and Property Management System Implementation THAT Council authorize staff to proceed with Capital Project #14042, an upgrade of our Land and Property Management System (Cityview); and THAT Council approve an Increase In the budget of $35,000 for a total project cost of $185,000 plus applicable taxes from $150,000, to be funded from the Building Reserve Fund. 4, BBS10-007 — Aurora Farmers' Market and Artisan Fair By-law THAT Council receive Report No. BB810-007 for information; and THAT Council enact the Aurora Farmers' Market and Artisans Fair By-law 5262-10 at the June 22, 2010 Council Meeting. 10. PR10-023 — Selection of the Aurora Rotary Club for the Management of the Beer Garden for Ribfest for 2010 THAT Council approve the selection of the Aurora Rotary Club for the Management of the Beer Garden for Ribfest for 2010. 12. PR10-026— Stewart Burnett Park Additional Work Requirements THAT Council approve an increase in the budget of $97,094.00 for the additional work requirements for Stewart Burnett Park as outlined in this report; and Minutes - 2 .2- _........ ....... General Committee Agenda Minutes 3 September 7, 2010 General Committee Minutes Tuesday, June 15, 2010 Page 3 of 8 THAT, when appropriate, staff seek to recover the proportionate share of funds from the land owners benefitting from the enlarged capacity of the Storm Water Management Facilities at the Stronach Aurora Recreation Complex (SARC). 13. PL10-043 —Planning Applications Status List THAT the Planning Applications Status List be received for information. 14. PL10-044 —Application for Exemption from Part -Lot Control Royalcliff Homes Bayview Inc. Plan 66M-4079, Lot 42 File Number: D12-PLC-03-10 (Related File: D12-00-1A) THAT Council approve Application for Exemption from Part -Lot Control submitted by Royalcliff Homes Bayview Inc. to divide Lot 42 on Plan 65M- 4079 Into two (2) separate lots; and THAT Council enact By-law 5256-10. CARRIED VI DELEGATIONS a) Ms. Christa Gampp Re: Legalization of Backyard Chickens within Residential Zones Ms. Gampp stated that the purpose of the delegation was to appeal to Council for support of an amendment to the zoning by-law to permit backyard chickens within residential zones. Ms. Gampp discussed eating healthy and reducing our carbon footprint. She stated that municipalities need to examine food production in their areas and provide local initiatives to assist on the path to global environmental sustainability. Ms. Gampp advised that chickens that are raised in backyard coops are usually raised in better, more humane conditions which helps to provide healthy, pesticlde-free eggs. Ms. Gampp further stated that municipalities can issue permits which would allow for the monitoring and control of chicken keepers with strict guidelines and restrictions. There are over 86 cities in the United States that allow backyard chickens and 6 cities in Canada. Ms. Gampp stated that Aurora could be progressive and take the lead on helping to achieve these goals through the legalization of backyard chickens in residential zones. General Committee recommends. THAT the comments of the delegate be received. CARRIED Vll PRESENTATIONS BY THE COMMITTEE REPRESENTATIVE None -3- General Committee Agenda Minutes - 4 September 7, 2010 General Committee Minutes Tuesday, June 16, 2010 Page 4 of 8 M CONSIDERATION OF ITEMS REQUIRING SEPARATE DISCUSSION 2. CAOIO-010 — Recommended Direction for Town -Owned Vacant Property and Buildings General Committee recommends: THAT Council receive report CAOI0-010 for information; and THAT the recommendations, as outlined in Table 1 of this report, be adopted: T^W^ f • QMM, ^f T... rm. %unc.r Vnrnnf P�.,hi and Ruildinnu Property Current Status Recommended Action Park Street Property sold and consolidated No further action requlred. with adjacent commercial client in 2009. Ross Property under contract with Declare surplus and finalize Street closing anticipated in late summer sale when appropriate. 2010. 15286 Conditional Sale approved by No further action required. Leslie Council in 2009 with closing Street anticipated spring 2010 with a final sale price of $888,264. Jack Property listed with Cushman, Revise the listing to Include Woods Wakefield, Lepage since early only the portion of the 95 Allaura 2009 at a $1.15 million asking property with direct Allaura Blvd price. The listing agreement with Drive exposure (approx 1.8 the realtor expires on June 30, acres). Retain remainder of 2010. property Including environmental lands and the existing tree nursery. Revise listing price to $900 000 16059 Property listed with DTZ Barnicke Extend listing, if necessary Leslie since January 2010 at $16 million. through to February 2011. Street The listing agreement with the realtor will expire on July 15, 2010. Former Property partially permitted to the Continue with current Library 140 Aurora Air Cadets, the Aurora arrangements for up to 56 Victoria Bridge Club and a community three years. Retain site Street church once weekly. The site is for temporary also used occasionally for administrative uses seasonal community uses related to the Town's including summer day camps. It Space Accommodation is also being considered for Study for up to three development/ redevelopment in years and review and the Aurora Promenade Study, develop long term plan within the context of the Aurora Promenade Study. Former Property currently permitted to Continue with current lease Senior's Blue Balloon Health Service, The arrangement. Consider Centre site is also being considered for property disposition based 52 Victoria development/redevelopment in on the results of the Aurora Street the Aurora Promenade Study. Promenade Study. 215 Lease negotiations in final stages Finalize lease agreement Industrial with possible occupancy in when appropriate. Parkwa S summer 2010. CARRIED -4. General Committee Agenda Minutes - 5 September 7, 2010 General Committee Minutes Tuesday, June 15, 2010 Page 5 of 8 5. CFS10-018 — Council Compensation - Required Review of One -Third Tax Free Portion General Committee recommends: THAT the one-third tax-free "deemed expenses" portion of the remuneration of members of Council be continued; and, THAT draft By-law 5253-10 be adopted to perpetuate the one-third "deemed expenses" portion in a separate by-law. CARRIED Councillor Wilson left the meeting at 8:51 p.m. 6. CFS10.021 —Capital Projects Financial Position Report as of December 31, 2009 General Committee recommends: THAT report CFS10-021 be received from management; and, THAT the project closures and capital funding adjustments outlined in Attachments 1 and 2, as summarized in Attachment 3 be approved. CARRIED Councillor MacEachern declared a conflict in items NB68 and CAO16 due to her involvement with a residents group and her participation in activities as they relate to these lands (Anne Bartley Smith Lands). 7. CLS10-016 — Pending List General Committee recommends: THAT Item R7 be deleted, item completed. CARRIED General Committee recommends: THAT Item NB68 and CAO16 be combined. CARRIED General Committee recommends: THAT Item CFS27 be deleted, item completed. CARRIED General Committee recommends: THAT Item CFS31 be deleted, item completed. CARRIED -5- General Committee Agenda Minutes - 6 September 7, 2010 General Committee Minutes Tuesday, June 15,2010 Page 6 of 8 General Committee recommends: THAT Item PDS41 be deleted, item completed. CARRIED General Committee recommends: THAT report CLS10-016 be received. WA7aWl 8. PR10-019 — Land Acquisition Strategy —Terms of Reference General Committee recommends: THAT Council approve the proposed Land Acquisition Strategy Terms of Reference as detailed within this report; and THAT the lands outside Aurora or adjacent to its borders not be looked at, at this time. CARRIED Councillor Gallo left the meeting at 9:40 p.m. Councillor Buck left the meeting at 10:06 p.m. 9. PR10.022 — Phased Implementation Plan of Nokiidaa Trail General Committee recommends: THAT Council approve the Nokiidaa Trail and Hadley Grange Nature Reserve Phased Implementation Plan; and THAT the Capital Budget be increased by $241,561.00 to be funded 90% from the Development Charges Reserve Fund and 10% from the Cash -in -Lieu of Parkland Fund; and THAT Council approve proceeding with Phases 1 and 2 of the Implementation Plan consisting of project Design and Agency approvals prior to November 2010; and THAT staff be directed to continue to explore and investigate any other funding sources and availability of any funding for services in - kind and report back to Council. THAT Phases 3 and 4 be referred to the 2011 Capital Budget Process CARRIED UNANIMOUSLY -6. General Committee Agenda September 7, 2010 General Committee Minutes Tuesday, June 16,2010 Page 7 of 8 I 11. PR10-024 — 2010 Aurora Borealis — Sponsorship Opportunity General Committee recommends: THAT Council endorse this event,, and THAT the letter dated March 2010 regarding the issuance of tax receipts be reviewed by the Director of Corporate and Financial Services,, and THAT the matter be referred to Corporate Communications for input CARRIED General Committee recommends: THAT the hour be extended. CARRIED Vill NEW BUSINESS/GENERAL INFORMATION —COUNCILLORS Councillor MacEachern provided a Notice of Motion regarding attendance. IX CLOSED SESSION RECOMMENDED: THAT General Committee resolve into a Closed Session, following adjournment, to consider: ➢ Litigation or potential litigation, including matters before administrative tribunals, affecting the municipality or local board; Re: Appeal to the Ontario Municipal Board Committee of Adjustment Variance Application Joseph and Judy Zver 87 Temperance Street File: D13-07-10 CARRIED X ADJOURNMENT General Committee recommends: THAT the meeting be adjourned at 10:55 p.m. Minutes - 7 .7. General Committee Agenda September 7, 2010 General Committee Minutes Tuesday, June 15, 2010 Page 8 of 8 Minutes - 8 THE REPORT OF THE GENERAL COMMITTEE MEETING 10-13 WAS CONSIDERED AND ADOPTED BY COUNCIL AT ITS MEETING HELD ON TUESDAY, JUNE 22, 2010, WITH THE EXCEPTION OF ITEM NO. 8 WHICH WAS DISCUSSED AND AMENDED PHYLLIS M. MORRIS, MAYOR JOHN D. LEACH, TOWN CL,-RK -8- General Committee Agenda September 7, 2010 -- AURORA Y104"4Wcre"Co Delegation (a) - 1 Customer and Legislative Services Town Clerk 005-727-3123 Info@e-aurora.ca Town of Aurora 1 Municipal Drive, Box 1000. Aurora, ON L40 eil DELEGATION REQUEST Requests for delegation status, any written submissions and Background information for consideration by Council or committees of Council must be submitted to the Clerk's office by PLEASE PRINT t & e-nev-O.� E{ v� ell .IV�eeIE. COUNCIUCOMMITTEE/ADVISORY COMMITTEE DATE:_ 2 , d.a as SUBJECT: 1..t9o-. i S&�ithAEJ2.t J mta L! fI Jvrc,r NAME: ADDRESS: Street Address DO YOU REQUIRE ANY ACCESSIBILITY ACCOMMODATION AJo , NAME OF GROUP OR PERSON(S) BEING REPRESENTED (if applicable) BRIEF STATEMENT OF ISSUE OR PURPOSE OF DEPUTATION Personal fnfokmatlon on this form is collected:under the legal authority of the Municipal Act, as amended. The lnfonnatlon fs collected and maintained for the purpose of creating a record that Is availableto the general public, pursuant to Section 27 of the Municipal Freedom of information and protection of Privacy Act. Questions about this collection should be directed to the Town Clerk, Town of Aurora 9 Municipal Drive Box 1000 Aurora, ON Lab 0J1 Telephone 905 727-3123, General Committee Agenda September 7, 2010 Item 1 - 1 � 4 TOWN OF AURORA AURORA GENERAL COMMITTEE No. B13SIO-009 SUBJECT: Proposed Taxicab Fare increase 1 FROM: Techa van Leeuwen, Director of Building and Bylaw Services DATE: September 7, 2010 RECOMMENDATIONS THAT Council receive Report No. BBS10-009 for information: and THAT Council. approve an increase of taxicab fares as outlined on Aplxendix "A". Schedule 13 of Licensing Bylaw No. 4258-01.P as amended of the September 14, 2010 Council meeting; and THAT six taxi license plates be issued to applicants on thepriority list in accordance with the population provisions of the current licensing .bylaw being one plate for every 1500 residents: and THAT staff increase enforcement of illegal taxicabs within the Town; and THAT staff be • directed to bring forward to a. future Council meeting an amended Taxi Licensing Sylaw.addressing the taxi plate population ratio and other administration and enforcement issues including,a review of licensing and renewal fees. 'PURPOSE OF THE REPORT To seek Council's approval, on the proposed increase to taxicab fares and advise of staff s intention to issue additional plates to applicants on the Priority List. BACKGROUND Schedule 13 of By-law No. 42R-01..P regulates brokers, owners and drivers of - Taxicabs within the Town of Aurora. Each owner of a taxicab is required to obtain and display a Town of Aurora taxi license plate issued under the bylaw. The plate allows the owner to provide taxi service within the Town. Only licensed taxis are permitted to pick-up passengers within Town boundaries. Taxis from other jurisdictions may drop off passengers within the Town but are prohibited from picking -10- General Committee Agenda September 7, 2010 Item 1 - 2 September 07, 2010 _2­ Report No. BBS10-009 up new passengers. Schedule .13 of Licensing By-law No, 4258-01.P outlines the maximum number of license plates that may be issued based on population. Section 2 of Schedule 13 states; The Licensing Officer may not issue more than one taxicab owner's license foreach one thousand five hundred (1,500) persons residing in the Town. In addition to the 1:1500 permitted plates, Schedule 13 of By-law No. 4258-01.P also allows for one accessible. taxicab license for every 10,000 persons within Town limits. Currently there are two accessible taxicabs licensed by the Town. It should be noted that accessible taxicabs are permitted through provincial legislation to cross municipal boundaries to pickup passengers. Therefore, often they are not engaged in business within Town boundaries. Schedule 13 of Licensing By-law No, 4258-01.P also provides for the establishment of a priority list for taxi owners who have completed. an application but are not entitled to a license because of the limitation on the number of licenses as set out in the bylaw. Currently the Town has twenty nine (29) issued license plates and .fourteen (14) applicants on the priority -list dating back between. June 10, 1999 and August 17, 2000 at which time a decision was made to close the priority list indefinitely., At its meeting of February 23, 2010, Council passed the following resolution; THAT Council direct staff to initiate a review of Taxi Licensing By law No. 4258-01. P, Schedule 13, to determine if additional licenses should be issued based on Aurora's current population and. THAT Council direct staff to hold a public meeting with representation from the taxi industry and the public to obtain input and feedback on the current taxi service provided within the Town. On June 21s' a Public Meeting was held.regarding the Licensing By-law No. 4258- 01.P, Schedule 13 in accordance with Council direction. Notice of the Public Meeting was posted on the Notice Board and the Town website and individual Notices were sent to all licensed taxicab owners, drivers and brokers. COMMENTS General Committee Agenda September 7, 2010 Item 1 - 3 September 07, 2010 - 3 - Report No. BBS10-009 Fifteen individuals from the taxicab industry attended the public meeting. There were no attendees from the client side or general public. One written submission was also received from a taxi driver who was unable to attend the meeting. Staff presented a brief overview of the Licensing By-law No. 4258-01.P, Schedule 13 which was followed by, an open forum discussion. Below are the comments received during Open Forum. Current Taxicab Fares lowest in York Region Several comments were raised respecting the current taxicab fare being the lowest in York Region. Taxicab fares have not been reviewed or adjusted since 2007 making it more difficult for drivers to make a living. Yet business costs such as medical forms, safety certificates and vulnerable sector screening, for the drivers seeking license renewal have increased. A suggestion was made to harmonize taxicab rates across the region. The question of Harmonized Sales Tax (HST) was also brought forward and staff confirmed the HST is applicable to taxicab fares. On July 13, 2010, staff brought forward a report to immediately address the implementation of the HST for the drop rate only. Council approved the staff recommendation for an increase in taxicab rates from $2.75 for the first 200 metres to $3.00 for the first 200 metres. This was done as interim measure until a more comprehensive review of the rates could be undertaken. The table below provides the current and proposed taxicab fares for the Town and a comparison of fares for surrounding municipalities. As there is considerable cross over business between Aurora and Newmarket, staff believe it is reasonable and fair to increase fares to Newmarket's rates plus an approximate 8% to the drop rate and additional kilometres to compensate for the HST. Newmarket increased their fares in 2008 but has not yet adjusted the fares to offset the HST. -12- General Committee Agenda September 7, 2010 Item I - 4 September 07, 2010 - 4 - Report No. BBS10-009 ✓ ' fif�..v... a C Y`. �.� .. �.. .. ... .. l`.i. ... �.U.S: c.... ... �.-A.c2.a.� a..� .:.. ..^.�.. w_�u......u. �..� .. 24 per 1 sec �� Kti �6�OY6c I I I' I I24 I' I • 0 200m' 1 1 per hr r .25 .- r per hr i�F. ��Jt.4�36'�s�flE\L� b� 2 '1 • e e S,l�klCi�y�,9lSyf..�fn AlF� `i ,� per per 1 1 Ill e- r '� tt° Illegal Taxicabs is the Number One Concern for Issuing Additional Plates At the meeting staff explained the provisions of the licensing bylaw which permits 1 taxi plate for every 1500 residents. In addition to the 1:1500, the bylaw allows for 1 accessible taxicab for every 10,000 .persons within the Town. There are also provisions to allow for the establishment of the priority list for individuals who are seeking a plate but can not obtain one because of the limitation on the number. Currently the Town has twenty nine (29) issued . license. plates plus two (2) accessible taxicabs plates. Fourteen (14) applicants were place on the priority list between June 10, 1999 and August 17, 2000 at which time a decision was made to close the priority.list indefinitely. Based on today's population using York Region official estimate of 53,686 a total of 35 licenses not including accessible taxicabs should be issued in accordance with the bylaw. Generally attendees expressed concern regarding the issuance of additional taxi plates as drivers currently licensed are experiencing financial hardships. Aside from the downturn in the economy over the past couple of years, the .one prominent issue iterated by several individuals was thenumber of illegal taxi's entering: the Town -13- General Committee Agenda September 7, 2010 Item 1 - 5 September 07, 2010 - 5 - Report No. BBS10-009 picking up passengers particularly late at night and on the weekends. Comments were also received regarding two limousines operating as taxicabs within the Town. . Staff is Committed to increased Enforcement of Illegal Taxicabs By-law Services has commenced with pro -active enforcement of the Taxi Licensing By-law. Officer's are and will continue conducting patrols to locate taxicabs operating within Aurora without licence. Officer's will also be assigned to evening and overnight shifts to patrol for taxicabs operating in the evening without licences. Currently the Town has Set Fines in place for violations of the Licensing By-law No. 4258-01.P between $105 and $155 depending on the violation. The Manager of By-law Services will be applying for increased set fines in the range of $350 to $500 for violations of the by-law. The by-law does allow for fines up to $5000 for serious offences or repeat offenders. By-law Services is also developing a joint licensing enforcement proposal for York Regional Police which would see a partnership formed to enforce the licensing by-law. York Region Dial -a -Ride Program is Hurting the Taxi Business, At the meeting comments were made respecting the York Region Dial -a -Ride program available in certain areas of Town. Dial -a -Ride is a demand responsive transit service. Customers call a central number and request a pick-up from their nearest bus stop: Dispatchers send a vehicle to pick up the customer and deliver them to their destination. Taxicab drivers claim they have lost some clients to this service which they are unable to compete with and requested the Town convey their concerns to the Region. Other Requested Changes to the Licensing Bylaw Include: • Permitting advertising on taxicabs • Permitting plates to be leased or transferred ALTERNATIVE(S) TO THE RECOMENDATIONS 1. Council could decide not to increase taxicab fares. The recently adjusted fares would remain in place. 2. Council could decide to increase fares to match Newmarket's current taxicab -14- General Committee Agenda September 712010 Item 1 - 6 September 07, 2010 -6- Report No. BBS10-009 fares without the additional percentage of approximately 8% to compensate for the HST. Newmarket has not yet adjusted the rates for HST. 3. Council could direct staff not to issue the additional 6 licenses at this time. For this alternative staff would recommend a follow-up report in the.future regarding the success of increased enforcement. 4. A combination of alternatives 1 and 3. 5. A combination of alternatives 2 and 3. FINANCIAL IMPLICATIONS Staff is recommending an increase to the. taxicab fares collected by the drivers. At this time staff is not proposing to increase the licensing and renewal fees collected by the Town. However, a more comprehensive review of the bylaw including a review of the licensing fees will be undertaken. CONCLUSIONS A public meeting with the taxi industrywas held on June 21, 2010 and staff have met with several drivers/owners and brokers as requested on an individual basis to hear their concerns. All comments have been given consideration. Staff are committed to increased enforcement of illegal taxicabs and will continue. to work with our licensed drivers and owners to ensure a healthy, safe and viable business environment.. ATTACHMENTS Attachment #1 —Appendix "A" Schedule 13 of Licensing Bylaw No. .4268-01.P PRE -SUBMISSION REVIEW Executive Leadership Team —August 26, 2010 Prepared by. Techa van Leeuwen Director of Building and Bylaw Services — Ext. 4748 -15- General Committee Agenda September 7, 2010 Item 1 - 7 September 07, 2010 -7. Report No. BBS10-009 Techa van Leeuwen Director of Building and Bylaw Services Neil Garbe Chief Administrative Officer -16- General Committee Agenda September 7, 2010 Item 1 - 8 APPENDIX A THE CORPORATION OF THE TOWN OF AURORA By-law Number 5275.10 BEING A BY-LAWto Amend the Taxicab Meter Rates contained within the Town's Business Licensing By-law Number 4258.01.P, as amended. WHEREAS subsection 151(1) of the MunicipalAct, 2001, S.O.2001, o.25, as amended (the "Act), provides that, without limiting sections 9, 10 and 11 of the Act, a munioipality may provide for a system of licences with respect to a business; AND WHEREAS subsection 156(1) of the Act provides that, without limiting sections 9, 10 and 11 of the Act, a local municipality, in a bylaw undersection 161 with respectto the owners and drivers of taxicabs, may: (a) establish the rates or fares to be charged for the conveyande of property or passengers either wholly within the munidlpality or from any point in the municipality to any point outside the municipality, (b) provide for the collection of the rates orfares charged for the conveyance; and (c) limit the number of taxicabs or any: class of them; AND WHEREAS on the 10s' day of April, 2001, the Council of The Corporation of the Town of Aurora (the "Town') passed By-lawNumber4258-01.P to license, regulate, and govern businesse6 and occupations in the Town. AND WHEREAS the Council deems it necessary and expedient to amend By-law Number 4268-01.P. NOW THEREFORE THE COUNCIL OF THE CORPORATION OF THE TOWN OF AURORA ENACTS AS FOLLOWS: - 1. THAT Appendix "A" to Schedule 13 of By-law Number 4258-01.P be and'is hereby replaced with Schedule "A" to this By-law; 2. THAT By-Isw Number 5266-10 be and is hereby repealed; and 3. THAT this By-law, being By-law 5275-10 and the enactments set out in paragraphs 1 and 2 of it shall come into full force and effect on the 12"" day of October, 2010. READ A FIRST AND SECOND TIME THIS 14tb DAY OF SEPTEMBER, 2010. READ A THIRD TIME AND FINALLY PASSED THIS 140' DAY OF SEPTEMBER, 2010. '� "for" PHYLLIS M. MORRIS, MAYOR .Aar4/cyl_ nw, 2P!° JOHN A LEACH, TOWN CLERK -17- General Committee Agenda September 7, 2010 Item 1 - 9 i By-taw5275.10 Page 2of2 Schedule "A" APPENDIX "A" to Schedule 13 of Bylaw Number 4258-01.p BY DISTANCE: Qne to Four oassenoers For the first 200 metres or part thereof.....................:.............I... $ 3.75 For each additional 200 metres or part thereof........... :......... ....... $ 0.45 For waiting time While under engagement for each 30 seconds........ $ 0.24 For each additional passenger in excess of four ........................... $ 0.50 BY THE HOUR For the first hour cQr part thereof ............................................... $ 20.00 For each additional fifteen (15) minutes .... .............. :................. $'. 5.00 For,each additional passenger in excess of four .......................... $ 1.00 BAGGAGE Senior Citizens and the disabled are not subject to the following charges for baggage: For each trunk (any item. with a content of more than 0.09 cubio mitres shall be deemed a trunk) ........................... $ 0.75 Hand baggage, Pkr Item if not carried by the passenger inside the vehicle (brief daises and parcels of comparable size are not considered to be Ihand baggage) ................................................. $.0.25 0 -18- General Committee Agenda September 7, 2010 Item 2 - 1 TOWN OF AURORA AUR—ORA GENERAL. COMMITTEE No. 1313S10.011 SUBJECT: Bylaw Services Audit Report FROM: Techa van Leeuwen, Director of Building and Bylaw Services DATE: September 7, 2010 RECOMMENDATIONS THAT Report BBS10-011 regarding Bylaw Services Audit Report be received as information. PURPOSE OF THE REPORT To provide Council with the Bylaw Services Audit Report dated April 2010 performed by York Region Audit Services. BACKGROUND In 2005, the Town of Aurora and York Region entered into a Memorandum of Understanding for the delivery of audit services and an Audit Plan was established using a Risk Assessment Methodology. In the spring of this year, York Region performed an audit of the Bylaw Services Division. The audit was conducted in accordance with the. International Standards for the Professional Practice of Internal Audit. In the fall of 2009 in connection with the organization review, Bylaw Services was transferred from Corporate Services to Building and Bylaw Services. With the change in leadership and the recruitment of a new Manager of Bylaw Services, engaging in an internal audit was timely and seen as an opportunity to review processes, clarify roles and responsibilities and identify issues and concerns. The results of the audit have assisted in providing the Manager a work plan for implementation. The scope of the Audit included a review of the Town's bylaws and licensing standards, internal policies and procedures, third party contracts, financial information and information systems supporting the process. -19- General Committee Agenda September 7, 2010 Item 2 - 2 September 7 2010 -2- Report No. BBS10-011 The attached Bylaw Services Audit Report dated April 2010 details the observations of the audit, recommendations and Bylaw Services management responses. Bylaw Services did meet with the Auditors and was given an opportunity to provide clarity and input with respect to processes. Bylaw Services is in agreementwith the findings and has commenced with implementation of the recommendations. Staff have consolidated the recommendations into a work plan (attachment #2) to track completion of tasks. ALTERNATIVE(S) TO THE RECOMMENDATIONS Not applicable FINANCIAL IMPLICATIONS A number of recommendations will be accomplished through the Cityview project which has budget approval as a multi -year project. Other recommendations may have some minor costs associated with them. For example lockable filing cabinets were purchased for file security and handheld parking ticket units with printers were purchased to replace broken units. CONCLUSIONS Staff through a consultative process, were given the opportunity to provide input to the audit report and are in agreement with the recommendations. A work plan identifying deliverables with timelines has been established and staff will be working on completing tasks in accordance with the report. ATTACHMENTS Attachment #1 — Town of Aurora Bylaw Services and Licensing Audit Report Attachment #2 — Bylaw Services Audit Work plan PRE -SUBMISSION REVIEW Executive Leadership Team — August 26, 2010 Prepared by. Techa van Leeuwen Director of Building and Bylaw Services — Ext. 4748 -20- General Committee Agenda September 7, 2010 Item 2 - 3 September 7, 2010 - 3 - Report No. BBS10-011 Techa van Leeuwen Director of Building and Bylaw Services Neil Garbe Chief Administrative Officer -21 - General Committee Agenda September 7, 2010 Item 2 - 4 -22- Ge,neraLCommittee Agenda September 7, 2010 Attachment 1 Item.2 - 5 own of Aurora ywla.w & Licen, sin er ci*s` A:ud ft r , . Item 2 - 6 General Committee Agenda September 7, 2010 Town of Aurora - 8y=law & Licensing Services Audit Reort ApH12010 TABLE OF CONTENTS Section Page No. IAMANAGEMENT SUMMARY..............................................................................................................2 2.0 INTRODUCTION & 13ACKGROUND..............................................................................4........................ 2 3.0 OBJECTIVES AND SCOPE......................................................................................................................... 3 4.0 DETAILED OBSERVATIONS AND RECOMMENDATIONS............................................................... 4 4.1 POLICIES & PROCEDURES............................................................................................................-A QMANAGEMENT & COUNCIL REPORTING................................................................................................5 4.3 INFORMATION MANAGEMENT & SECURITY............................................................ ......................... ..:...6 4.4 COMPLAINT TRACyiN¢ 1vI—NAOERENT............. :.. ...... ..............................7 4,5 CONTRACI COI, ! N�hJ1iSiWSTRN OF TAAN.................................... ................8 4.6 COMPLIANCE-ONTARIO SOCIETY FOR THE PREVENTION OF CRU13LTY TO ANIMALS ,C`ONTRACT (0$ pnA).. .. ............ ::M:.. ....... ...........................o..IU 40 CONTRACT"komt wE..�.............:.........o.........................,.......................a..... ....................IQ 4.8 MANAGEMEtiTOFPARKN6.OFFICERS,7IME........ .....................................................:...............:.........I1 4.9 PARKwa TICKET BOi %")[N, NZQ.IidG..M7�NAGt3NtEt'iL.�R.........................................:............ 12 4.10 TRACKING OF VOID KR1,`IWdi T1Clc6S...............i:............................................................. I............... 13 4.11 PST TAG LICENSE MANAGEMENT .............. ....... ............. :............... ......................... ............................. 13 4.12 MomB SIGN PERMITS.............................................................................................................:.......:..I S 4.13 DUSINESS.LICENSE TRACKING & MANAGEMENT ...................................:............................................ 15 4.14 CASH HANDLING & DEPOSIT PROCESS................................................................................................16, 4.15 HAND HELD PARKING TICKETUNTCS........................................ .................... :..................................... 17 4.16 INN' RDEPARTMENTALC.QMiJNSC,ATION-&T{:AIIV[i?1a 4.17 ..::..................... RECGNCILLITIONOFTHMDPhRSCY iCKTxCREVLF7l�$ LLF(f70NS.............................................18 4.18 ON-LNE INFORMATION :...................................................... ::........... ............... ............... ............. .-...39 IntematAuillLitepoiY r ...:1?�'9'�.a.,,, -24- General'Cammittee Agenda Item 2 - 7 September 7, ;2010 1.0 MaliagettrentSummary town of aurora W Sy4aw & Lioehslrtg Services Audit Report April 2010 AudiMx1vjces'has completed an audit of the Town of Auroea's'By-law & Licensing Services Dep'arttiienf.'The Town reque'sted.the audit to help a§list the new Manager in developing a work plaht6 0*oritite change within the department, The focus'of tiur review was to determine whether controls are in place to'ensure that complaints are properly tracked; managed and investig ted, that by-law and licensing transactions are properly accounted for andreconciled, thattli W&ls proper safeguarding of funds and personal information; thatthere is eompliance with •appl'ioable,regul'ations,.and third partycontracts are properlytrumaged: ' Our audit was conducted in accordance with the International Standardsfdr the Professional Practice of Internal Audit. The scope of the audit included a review of the Town's by-laws and licensing'standatds, internal policies Md'procedures, third party contracts, financial information, and information systems °'supportiitg the processes. Based on-tho work Audit Services performed, it was concluded that internal controls in the By- t'aw'8c'Tyi6eiise'Servicos Departmentam ineffective as they aro currently designed. Opportunity for interfiAtontrol improvements were noted and discussed' witlf the approprlate management. These improvements relate to controls over the management of policies and procedures, complaint tracking, staff performance, security over confidential information, contract managed enfand° oompllance,: the processing of mobile sign pern I& and licenses, an&eash handling procedures. Our recommendations have beenprovided-in the'body ofthe report. A draft copy of this report has been discussed with the By-law Services Management and staff who have provided us with their comments and who have agreeif'to take the uecesAt'y action to implement the recommendations. Shoulil:tirgreader have any questions or require a more detailed understanding of the risk, assessment and sampling decisions trade during this audit, pie* mo contact,the Nicotor, Audit Services. Audit Services would like to thank the Town's By-law and Licensing Services management and staff for their cooperation and assistance during the audit. 2.0 Introduction & Background In 2005, the Town of Aurora and York Region entered into. a memoriutdum of understanding for the delivery of audit services. To deterinine which areas would,boe#it most from, audit services, an Audit Plan -.was developed. using a -Risk Assessment Mothodol'o�y that fttnctions.to define the difieronfelsks associated with flt'e various processes atthe•Town: Itis'brie tool`that Audit Services uses in assessing where best to allocate audit resources. The'By -law and Licensing Services. Depattment is rospoosible for the etrfoi'oement of the Town's by-laws as well as the procossing and issuance of Business licenses, inciuding mobilo slgn permits. Licenses issued include: pet, limo, taxi, driving instructors, refreshment vendors, mobile � Inti!rri'6i�1('ucilt Roper! .. ppdg•g . I `' 25 General Committee Agenda Item 2 - 8 September 7, 2010 Tdwn of.Aurora — By-law & LicensingServices Audit Report ' April2010 signs and other various businesses. By-law enforcement is complaint driven„fyiti,,Ae.o cception of parking ticket infractions which are actively monitored by the Parking Officers. ..The department gonsist -of eight staff including the tvlauager of By-laws, two •By-law enforcement Officers, four Parking.Officers and one By-law clerk. The departtent„has been under the direction ofBuilding-Setnoes since September 2009. Previously, the¢cpartment repoatcd to the Director of:Corporate Services. Audit. Services randomly selected hyenty (20) license applications for review, inolt 4iag nine (9) mobile sign permit applioations..),j"se applications and 6l" were reviewed to.ciigure all required documentation was on file pnd current, license applications were complete, and all fees proporly calculated and paid. Twenty (20) parking ticket transactions were selected for review from the Ticket Processor system. The sample included,ticketg.paid at set fine amounts; cancelled ticimts, reduced tickets, Ana..outstand'tng tickefs.that have bepn..pent to CoAft House for collections, T icket� -Wpre reviewed to ensure proper paymerit was made; and required documentation existed for redueed/oancelled tickets and outstanding accounts. Te t;(10) `open" complaint files were selected from the Cityview system and reviewed for evi•i� Oe ofproper managementof rle, including Inspections, cornmunicad'on w111 appropriate parties involved and up to date ngtq in,lhe system. In addition to the detailed:testmg, thptd party contractual arrangements were. reviewed too ensure formal contracts are in place.and curent, and all requirements arc being met. 3.0 Qbjecti.ves and Scopo. The main objectives of this engagement were to ensure: Controls ate in:plaoe to ensttr4 that the By-law'& Licensing Services division is "'iJipropriawl� inanaged, confrolled'and.thaoisks are iriinintized'. Approval, accuracy and completeness of by-law &licensing transactions. Compliance with internal poll ies and procedures. Controls over the calculation and collection of by-law & licensing fees are adequate to ensure completeness of rovenpes and safeguardin .g of tbnds. 1lte;audit,objectivos,wer�aocompli hed:through. , 1. fntbrviews vv3,tlt appropriate pdrsonnel. Xffiew of procedurestpoliciO,,codes& 4yltirvs,.third party contracts ,andaoY*related documents. 3.. Detailed testing of By-law & Licensing Services fees and parking infractions, including - calculations, reconciliations aitd cash liandliris W0r"!-Aud1t f4ep6rt -26- General � Committee Agenda Item 2 - 9 September.,7,, 201g, ..,, town `ot Ati o&a r Bylaw is Lidensing garvloeg Audit Report April 2010 4.0 Detailed Observations and Recommendations,• .4.1. Po"1i0ids'& Isrocedures pbst yih�tieri Based on our review of the department's current policies and procedures, many appear to be . outdated or have not yet been formally documented. The following detaiis'the dbsefwatlons noted duritt -the review: •, The parking Officers Manual has not been reviewed or updated since it was developed in 1995. The policy details reporting'responsibilities for the Parking Offioers,.however based on discussions with stotthege are not beingadhered to. Refer to issue 4.8 — "Management of Parking Officers Time" for.moro details. • The Complaint Handling procedures document_is a very high level and generic document for dealing with by-law infraction complaints. The document does not provide specific procedures. for handling complaints and for the tracking and management in the.Cityview system. The documchi. as. so -not been updated for the changes in the department reporting structure. The document still refers to Corporate Services and By-law Coordinator. • There is no policy or procedure document for dealing with the issuance and management of business licenses. • There is not a documented policy in place for reduoing and canceling parking tickets. The First Attendance Officer; who is alsii'one athe departments Bylaw Officers, meets with ticket holders who wish to appeal the fine amount. Although there is a general guideline that the First Attendaigpe O'filoer win refer tor whenTeducing ticket amounts, this is:not policy.. The First Attcadanea Officer 1149 the authority to reduce a. ticket to whatevei'amotntt'they ahoom. Per 4departrnent staff; there have been conocrns expkvssed'by'the public regarding inoonsistencies between the First Atwndanee•Ol cers in the reduet'on,of fine ' . •. amounts. .. . f�a.txomime�c�ation Maitng mein sliottid review existing policies and pz_ooedu'res.and update -to reflect eurrent iiractka had te4uirements. Where necessary, management should develop, document and implement policies and procedures. -'All poliges,shomld be clearly commugfcated to staff to onsure resgonsiltilffies are understood and .. ttiotnplicd harith: . In bd8lteport -27- General. Committee Agenda Item, 2 - 10 September 7, ,2010 Town of.Aurora i3y-law & Licensing Services Audit Report April 2010 Management Response. The Town has recently gone through the recruitment process to hire 4 parking control officers to ensure the Town has in place the most qualified staff to defiver,�eryices.. Ali, ztgtj,KX crtt hi�ents will be on board at the beginning of June, Management will review the manual, update it and train staff on the parking procedures. This will include guidelines for the First;AttG}idattce Facility (FAF) hearings: Implementation: Q3 — 20 10 Building and Bylaw Services currently use the municipal -software — Cityview'to 4radk some Bylaw activities, A major project to upgrade Cityview has rtow been approved and will go forward.flt'is year. The project will be; phased over 20101i)41'wltli the first •phase being property in nto'riitatipn and Bylaw and I it Busing', ph se is eltpected• to lakis 7I months with a go live date by e'y04 end. business prrsses.will be mapped for.conligatalion of Cityview and atl business licenses will be entered and tracked in Cityview. Implementation: Q4-2010 The Cityview project will require mapping of business processes and may result in changes to processes for efficiencies and improved tracking ahq reporting, Business process mapping will be the initial step to updatingpolicies.. As Bylaw is responsible for a number of functions this is a significant undertaking and' formal' documentation will occur subsequent to Cityview.. Implementation: Q2-2011 4,2., Tana„g anent & Counail.:Rep61rting, , , .fJbs'Etri!�ation The13y=1aw department does not:pr.epare a.detailed.dep'artnient,performance report fbr Senior Maoagctnent or. -Council.. Per disoussions with staff, there.is ai"gh level.report prepared for ,Q".neil,as:parx of:the,annua4;budget'piocess, however:•this does -hot provide details on specific :..pedbrormco:indicators.:P:erformaAeereporting can provpe:Senier,1Klanagementand Council with a clear picture of the departments performance levels and, achievementsin specific areas, Recommendation Senior.,. Managoment chculd•oonsidor implementing a more detailed,rcporflag prt�ses*,�; tlarith the Senior Management and Council level to ensure performance levels are rsvievrteci:arid nYanaged. An annual report on department performance could be implemented for council.. Manaaefnent. Response ' TYtir�G`IC�ve'w prajvbt wlll enhanrc ourabllity to Y�poit• on all activities. Tr&dl8iidg zlctiVities and perfdrmance measures will be configured in Cityview. Ad floe reports will 1i6, siis, f ,6$ta°tfted for specific reporting. Implementation: Cityview - Q4 2010, Reporting on Activities - 2011 , InlpCggtAudit Ropprt F'a�g:if,,n. -28- General, Committee Agenda Itfem 2. 11 September 7� 2010 "r Towrt of AUedia By-law d. Monolog 8'ervices Audit Repori April 2,010 41 Information Management & Security Observation Piles coutgtding° confidential it<forination on complaints, by-law infraction's, applicant criminal and medieal,history, and current legal proceedings are stored in unsecure boxes and'• a file cabinet located atthe back of the department beside an exit door, Per discussions with the Manager of By-laws, security of information is a concern and storage space is very limited. In the past few years, the departments storage spade has been reduced which has oWated security concerns over this confidential information. In addition to the above, department ,staff expressed concerns regarding lhe'lack of private space to deal with confidential and sensitivo issue's. The department currently shares the use of a private room wltl*f the InformationTeohnology and Clerks departments, lay -law staff are able to reserve the mom for specific times W complete scheduled license renewais and parking ticket appeals, however the room is not always available to meet with members' of the public who wish to discuss a specific complaint or file, 'i&tdvacyis also a concern when speaking with members of the public over the telephone. By-law -'Off work in an open space that is shared with other departments and sensitive conversations can easily be heard by other Town staff. m mon4atiGn ;Plies containing confidential and sensitive information should be secutely stored in either a .. doeked storagerroom oK file cabhtet. , Consideration should be given to assigning a private boardroom/offico space for By-law Services• staff to carry out their duties in a confidential manner. �anastemt:nt ftospons� Wee in Town Hallislimited atpresent, As a short term solution iockable.file cabinets can be pucehased;. The Towm'is undergoing a,spaca, accommodation study, Management has obtained -_14ppxov41-fmW Council to proceed with an RIr'P fist amhiteetural services f6r a proposed redesign. •'As>patt ofthe renovation Bylaw Services will W movingilocations. A request from the Director 'has been trade to address security of files and confidential space. rrimplementatlow Purchase of loekable —cabinets.— immediately, Secure file loom P4,01ifidenilal space — depondanton space"aeeommodation study. Work plan fbr spaee-acdommod&lion study is estimated tor be approved by the end- of 201•U: Inrdlfl'>tMudit Report PINT =2g- General Committee Agenda Item-2 - 12 September 7, 2010 Town of Aurora — By law & Licensing Services Audit Report April 2010 4.4 Complaint Tracking & Management. Obseryatio.n Complaints receivedfrom.the public on potential by, law, itiftptions arelo0ge4in4. ie. Cityview system:.d3ased on our review of the proopss and,ton (10) "opeti" status compdadnts"the following obset� at3oiis were noted: • All:tera (10) of the."open" complaints reviewed have:actually.been "closed"; however the status has not yet been updated in the Cityview system. • We reviewed the complete list of.ald "open" complaints and foundAut there area significant number.ofoomplaints from prior years that -are stiiishowing an "open" status. Per discussions with staff, those eomplaints.have likely been addressed andclosed,.however the status was.riever updated in,the system. • )tight (8) out of the ten (10) complaintsirev'rewed had incomplete documentation of notes in the Cityview system. Per discussions' with stair, the system notes are somotimes updated. by the Otf`icerer givonxodhe Clerk for entry into the system, however there is not a formalized policy in place. • There are a significant number of complaints dating back to 2003 that have been assigned to the Ontario Society for Preventing Cruelty to An r,xlp p - PCA) for follow-up, however the. status is.$611 showing: as "open" inAhe Cityview-system. Based on discussions with staff, the OUGA,.does not update die 14own on the status of these complaints and therefore they remain as "open" on the system. • Three (3) out of the ten (I0) complaints reviewed were not assigned to a specific By-law Officer and follow-up with staff was difficult. e Cityview does. notallow for the proper. management of tim'eaud. workload requirements. Per discussions with staff,.Cityview does not have:amalendar or notification.option:to help manage timelines. for follow-ups and%6r.iuftaotion notifications .that are to be sent. Staff are our ntly using their own desk•or outlook oalendarslo•managadatos. f>tadrdhiomtolhoAbovo,By-law .Servioe's staffexprest;odieentzritsover.the.iackofadegnate trainutgaand+l4now7edge of the Cityviewsystem:•Beoause of tho I ok of:trainingstaffaranot always comfortable' using the system and therefore doa4 always: update the staws,or notes:on complaint fi18s. Recommendation The CiVvdew notes and status field should be updated for actions taken on a complaint and any change in status. -30- General Committee Agenda Item 2 - 13 September 1, 2010 Town of Aurora" by-laws LicensingServices Audit Report April 20io All "open'status complaints'should be reviewed to ensure they were properly followed up with an'dvie status field updated accordingly. The Town should follow-up with the OSPCA on the'status of complaints and update Cityview accordingly. In the future, status updates.could be accomplished through the quarterly reporting that'the OSPCA is required to provide. . Staff should be fully trained on the'Cityviow system. j��ro�pementFEes'patise iv laftolO mdutwi'il commenec with a review of op8'ri complaints with staff to determine status on e 39tiri'k complaints. On a go forward basis the Cityview project will enable much better tracking of cotnphiints including dues dates for activities and workload assignments. The Cityview project wIII require staff input and Staff will be fully trained prior to the go live date. Town -staff will meet with OSPCA to review the contract and services provided. OSPCA is rcquixrdrt'ol provide quarterly' reporting! and staff Willfolfow•up to ettsure'we are in receipt of the repoftw +)[Further, Town staff wiil roquest"OSPOAto advise us of campliantstatus on an ongoing basis. The bylaw clerk will be assigned the responsibility -of status updates from OSPCA. lmptementt tlon, )[review of Open files -- commence Q3 2010 with estimated completion date Q3 V� 204 I. W^ fineet with OSPCA and cstablish reporting requirements — Q3 2010. 4.6 " 'Coh`tlrCornpliAnde -- Ministry of TrAnsporUtion Ob. taorati:orl The Town of Aurora has a contract with the Ministry of Transportation (MTO) which grants the Town a .license to access and use the information pertaining to driver, vehicle and motor carrier records. Based on our review of the contract torms and conditions, the following observations were made; The Town of tlurorn is not in compliatic. witli the conditions of the contAct regarding reporting. According to - section 9 `*Reporting&' kecords'; tlio Town is required to complete and join: to the MTO a rnoxithly repo tt of courtcost paymouts and an annual program statistics report, Based on discussions with staff, these reports have act. been prepared or submitted to the MTO for as long as they can. remember. + The Town is not in compliance with the payment requirements of the contract. According to -Schedule C — "Nee and Payment Schedule", the town is required to pay _the MTO amounts for accessing thelicensed information. Payment is to be trade by cheque and received by the MTO on oi• betbre the fifteenth day of each month. Based on discussions with stair, the practice has been to withhold payments_ unless the MT6 in 'Idadlf Report 46 d;: -31- General Committee Agenda Item, 2 - 14 September 7, 2010 Town.ofAurora.—By-law & 1_icensing Services Audit Report Apri12010 requests an audit and back payment of any,amount$ owing. An;audit.was.completed by the MTO in 2007 which resulted in the Town.baying.to baokpa:raa few thousand dollars in overdue balances from prior years. The exact amount -of the back payment could not be located by staff: • The Town of Aurora is not in compliance with. section $.—"Autharind;Staff" regarding the access of information by authorized staff. Per the contract, the Towq is required to advise the MTO of any changes in the list of author1r40aff who arc accessing the MTO database. The Town is also required to have alfauthorized staff' to enter into and comply with the "Employee Security Statement". Based on discussions with the staff', passwords to the Ared between employee's, The By-law Clprks password was.sharedwith twti tergppiaty clerks that. filled .in fpr her while she was on leave. Security statements hayompt' ensigned or submitted; to the.MTO:for ti?e temporary clerks or the gan4ger of,)Qy.jaws. • ' MTO is not in compliance with the contract requirements of section 91— "Reporting. & Records". According to the section %3.„MTO shall duly eomplet-,and•send an annual report.to the Town detailiug.the number of plate onquWit s;,FNOPsted.and „ amount.remitied.to the Ministry by the.Towa.,Basetl on disoussions with staff, MTO does nRt prmj4p.this annual report to the Town. T}tehe.:lS;xllo potential for. the MTO to suspend or revoke? the Tow n•',s.. iff t fltlynintorfere comply with 64 iorms.and oonditlons.ofthe contract. Lioense suspension.would sigsiifi¢tin with the Towns ability to conduct business resulting in a loss of parking ticket revenue. Reco.mrn.endation The contract with MTO shpuld be reviewed by both.the Town and MTO and,upd for any changes in the terms and conditions. Th'e Town should ensure compliance, with all terms and conditions. if1(a i �td�hb0fit'Restiortse' Staff will review MTO agreement with assistance from Legal and implement roquiiements, . . R., uestmeeting with,MTO tq review requirements o£agreement and. ensure cotr�l7liance with , , .:.. agrdpm,'attt''or.revisd agreement i# necessary. iiiS�jtn 9ntation:llevietva$rsementand compliance -03 2010.._ ' 11jtlm44uil1t Report �., • -32- General Committee Agenda Item. 2 - 15 September 7, 2010, Tpwh`11of''AW6ra;�6y.law & Licensing services Audit 11,60ort April 2010 4.6 '' CbrfFr a fi'Gomp'li 'nct _ 10nf;tri'o Snciety'for'thO'.Piteventl6n of Cruelty'to Animals (OSpCA) (5'E`s's—won " The OSPGA is responsible for enforcing the animal control by-laws far the Town of Aurora. Accordtng'.to the contract with the OSPCA section 8.18 under the Control Procedures, "The CoOPan{yshall provide the Town Clerk with reports on a. quarterly basis. suminarking its pctfviifPs,�dr the precediirg; lliree tnariths. '' ' 13as0d.On discussions. with 144aw Manager and department staff, the OSPCA has not provided the Ti wn with quarterly" reports.' . The Town is not able to fully manage the OSPCA°s activity. or contract compliance without reviewing activity reports. R-0C,OtoMOntl' btl Management should quest that the quarterly reports are prepared and provided to the Town in aeeordanee with the contract. 2viaiiag4&ht should 'review thc:ternis and, conditions of the contract with the OSPCA to ensure cogtfazrtcoiupliance in all areas Manad&hent Res'aohgo Staff will, review the agreement and meet with OSPCA early Q3 2010 and establish a protocol for reporting. Impletn station: Review agreement and cornplianee - Q3 2010. 11.7 Contract Management �?Isservatiotl 139sed. on our review of the dephttment's contractual relationships and discussions with staff, the following contract management concems were noted.. • The contract with IX-Mckay could trot be logetpj: as of audit fieldWgrk;r(giitjtletion date. Ji'Mckay.is third paaty.vendor responsililo £or the impletnetitz'tr gpand management of the Tteket Processor datsbase; Pexthe 2v> ..pager of jly-laws,, the . cgntract'is likely filet( W,, a box as.a. result pf #w,upcoming. reloeatiptt eltattgep, within the Town. 3 • The Town outsources the patroliiug and :tioketkig of vehicles op,p y,,& �xcPorly. Au<jit requested a list o£.flie security companies Y. rho providp this seiYtej ad',their In Yfl 'AuditReport. �y^gip -33- General Committee Agenda ltem-2 - 16 September 7, 2010 Town of Aurora.- by -raw & Licensing Services Audit Report . April 2010 respeotiYe contracts.witb the Town; hpW..ovgr they could not W 1pFated.as of audit fieldwork completion date. Department staff were not able to provide audit with the names, of YlreWi unity companies who am currently performing this service for the Towh' • The contract with MTO has not been updated•'since inception,.`ui 2605.ltere is an " application statement signed annually, however the blanket coritraot.6stailing all terms and conditions is outdated in many attics including repoiti!„$ 'd payment requirements; As discussed in issue 4.� —" Contract'Compllance inifry of Transportation", both the Town and MTO are not in compliance V i16 he contract terms and conditions, which may be a result of not updating the contract for changes in expeetations and business nee 's. Recomtttendation' Ori mal . gtraets should bae seourely stored with the.legal;0epartmdnf. Mi0##etnent should review and clarify the contractual relationships in place W. tl},tfie private seeurtty oonipanics. Contract's should be Out in place whora.necessary wit`h.thp,,asance of legal. . . The MTO contract should be reviewed and updated where necessary. (Refer to issue 4.5) Management Response: Staff will review current contracts with Legal Services to ensure compl'ianoe t6a tat all contracts are in place where required. Staff will ensure.all original contracts are filed with Legal Services . for required reference.. Staff will contact the MTO. to discuss compliance with.the Town's agreement and implement the use of the Ticket Processor program reporting tools to calculate the required payment to MTO. Q3 - 2010 4.8 . Management of Parking Officers Time :O serum lon Y fo`(lte'rspoiting, itoinents of the Parkttig (5fitcer.pblicy tiaariasl; ."al'the conclusion of n�k ri "f ,'etrcj a�eeN w diirplefe and file am overngght. fagging reporP'�and "d monthly rer7s`tie strbmrtfed dt the. co�cJiasion of each cafendur3rior�tA". Tit on to the above >+epoit 'g.r jiliretitorttfi i tliC`kilotiieters tea4eled fof'eaoh MIA are to be additi re�rdM by the recording of the'odornotor reading at the start and finish of each shift in the vehicle io`giliook provided. Based on discussions with the Parking Offioers,.these ireportitig requirem'ont are not being :., . cfirtt�YOY'b'draridvohicib"log$ooks;airi'YtotmAiMAW. , gt�i�:dis6V9u iotts wit1 the'BY-'law M00gor, parkilig tli iehls''aie ribt'cutisnfly required to maintain daily logs and there is no formaloversight or -review of parking Officers time or ticket activity. 1041 tg(gud7l ftoport Payp.11;.. -34- Ftem2-17 General Committee, Agenda September, 7, 2010 Town of Aurora - 1y4aw & Woetiaing Servlbes Audit Report April 2010 In additionqo: tlte>above, there is no management of the Parking Officers who are contracted to patrol the designated'privaWproporty. As discussed in issue`4,i "Contract Manag8rnent", there is not proper, management of the contract or the staffs performance levels. 006mThendation Management should require Parking Officers to comply with the Parking Control Officers Manual regarding activity reports' and mileage logs. Activity reports and mileage logs should be monitored' for completion and reviewed often to ensune'propee management of Parking Officers time: Reporting should be required of the Parking Officers employed by the third party security companies. . iAll,A. amotlt RespohSe .. The Parking Control Officer Policy and procedure manual'will be updated in Q3 — 20 10 as outlined in the management response in section 4.1 of this report. Following Its approval it will be reviewed: with staff to ensure compliance in Q4 — 2010. lvianagernppt.w.,,ill. require the. submission of.activity reports:and mileage logs for review to ensure required=perforwance levels are being met,. Q3 — 20.10 Third party security companies wiibbe required to comply with the terms of their contract and weekly reporting and submission of tickets will be required. Q3 - 2010 4.9 Parking Ticket Book Inventory Management f7fye:ervation • A sign out log is maintained to track ticket book inventory and is required to be completed,by Parking Officers when taking new inventory.. Based on our review of the process and the log sheet for -the audit period, the following was observed: • Log sheets for 2009 and all.prior years were. missing.Per,diseyssions with By-law Offlcetand Clerk, the log sheets have been anlsplaced anti cannot be, located: • The 2010 log sheet is not always completed properly. There were a number of bpniples where the name of the Officer and signature were missing.' �' ` lin;ldg'ysectiotforteparkixgOfiertostshecttemplatedoes not hlaiid date wiieri the used ticketb6oks are rgtarned. ' • Log sheets are not actively •managed or reviewed for ebthple'teness. The log Sheet is maintained at the back of the By-law Services department with the ticket book inventory: InteMa9-AW&Report pg •tz 35 Item •2 - 1.8 General Committee Agenda September 7, 2010 Town of Aurora a.y-law & Licensing Services Audit Report Apri12010 Recommendation Tl;e,ficketbooks and tracking;sheetshould be seoutely stored.and mah"ined,by a •staff member indepoWent of the.,Rarking Officers to ensuro proper segregation of duties. The log sheet should be updated to include a return date and signature field to be completed when used books are returned. Manageangnt Response Parking Ticketbooks will be stored in a smuro location that only management hud the. by-law sewieeg plerkhays apcess,. 'rbp by-law services olerk wiil.bo responsible fpr tiEQ:isspanoe and trackingoiall issued books and logging of all completed., and.returnetl;bAoks,:xbe;tW.'s et will include a return date and signature/date. Implementation date - 02, 2610. .4.10 Tracking of Void Parking Tickets 0bsttl�!atmrt Voided parking tickets are not being properly accounted €o'r aad dl t&6d into thd.Pfty ing ticket database: We reviewed the numerical sequence of tickets recorded in the Ticket Processor system durhtg'tlia audit pericdand-found that dio majority of voidedtfokets Wore not elite" IWO, the database. Tracking and management of ticket a6tivity'and itiveritoxy Wbuld`b&di tii ult:rvithout recording voids in the system. Recommendation Void tickets should be entered into the ticket processordatabaso. Mana etnent Response :,. ,::...... ,:. ; . .... . All'VOM.,fickets will be entered into Ticket Processor with an explanation in tho notes section for the void.or cancellation. Q2 — 2010. `" ""' f 271.1. A. 4.11 P Ta;� M�f��ri:�e 1Vf�n�gement. . the; AWtY of Agrora:po'tra f tt It ,tliiea'Pet Value storos in'ihP aM.fior I salp of pet tag linens s: the following concorns fven re' oted dgxittg our,.retkigw,tsfthePet Valix cAntract and the -36 Item 2 - 19 General Committee Agenda September 7, 2010 Town ot'Autdra i Bylaw d. Liaensing Services Audit 11000 t April 2010. • the 2010 contract with Pet Value has not yet been finalized and -therefore pet' tags are not being sold at these locations. Per discussions with Manager of By- laws, the 2010 contract was revised'later then expected and bm not yet been ' taken to council for approval. Starting in 2011, lie plans to requesrthe approval of a. S year'contract to replace the current I year contract in order to.renew earlier and -.avoid delays in the prodessattributed to obtaining counci!';approval: • Pet tags are not available for sale until January of the year they relate to. This is a concern for pet owners who travel cross boarder during the early winter months and are required to -show their pet tag at the boarder upon return to. Canada; Per diseussions with the Manager of Bylaws, inventory is available for purchase by the Town in June for the next year, however if has been standard :practice for the Town to purchase in October,for the next year. . • The 2009 unused pet tag inventory have not been received from Pet Value stores. Without receiving the unused tags, the Town cannot perform a reconciliation ofthe tags issued to ensure all are accounted for and payments received. • Reconciliations are not performed on tags issued to Pet Value stores, payment received for tags sold, and:unused inventory, returned. Without performing a reconciliation of the tags issued; the Town cannot ensure that all tags are accounted for and payment received for inventory sold is accurate. E�ecomm'endatian * ''1 ile Towtt shoO1dproceed with the' multi -year contract with Pet Value to ensure tags can be issu'6d>ta•thv9tores beforerthe start of'the new year in accordance with the 1'own's Purchasing by- lavv. The Town should consider ordering tag inventory in June of the preceding year to allow for sales to commence prior to early winter to ensure pot owners traveling can obtain their licenses. The Town should request all unused inventory to be returned from Pet Value stores. Reconciliations should be performed on. a monthly basis when payment is received and at.year end when unused Inventory is returned.. � ts8er ; ;ent� ��bonst3 •. . ?!' Tbe:20iQ>. gceernents arwadw in place. A multi yeanagroetrient •will be considered for 2011.2016. Pet Tags will now be ordered in the early fall ensuring availability for.pet owners who wish to ypurchasetbrith before year end, StafQw'I -review the reggirembnts of the agreements to ensure <;. compliance-,'4nd,esfablish.a protocol for payments,.inven4ory aud4econoiliation. z' <'Itnpi rite}atatlon; teviewagreement for oompliance,abd develop protocol for invontory trtnnag"i Iitfiad reconciliations Q3, 201•-6. 0tderingoftags in late Q3/eariy.Q4 2010 and preparation of multlyear agreeMerst; to he presented for approval' prior to new cotton before your end - Q4, 2010. Inr ltiii' =JCS d/t Report pa��, sf. -37- General Committee Agenda Item 2 - 20 September 7, 2010 Town.of Aurora - By-law & Licensing services Audit Rep6it AprilI010 4.12, Perinitg-ara"ifodifor-the placement of temporarybu0nega,signage in the Town of Aurora. Audi . t f6viewed a sample of mobile sign permits as •part of the. Hoonscappi ication process and found that fQur-(4)bf the nine (9) -reviewed were permitted to.out up. signage prior to submitting payment and the required application. Per discussions With department staff, the applicant is sometimes,, given pennissioty.over the telephone to -put up the sign if diedatcs ate available and will submit the payment and application at a later date. Theipennitst.artdate is recorded as the first day the sign is up, however the physical potmithas not a otuall be cii issued.This pnirtiovis� in violation of the:Town's by-laW for enforcing temporary signage. Aocordingto By-law 4897-07.P toregulate Temporary Signswithhi!ithojown, "no porson shall locate or permit the location• of mobile signLon any lot Wthotafirsi obtaining aperml(pursuant to this.By-law and paying such fee as is set forth in Schedule "A to this By-law The Towncouldhohold liable andlor face public.scrutiny iaffiv.eveirt.of an accident or public complaint Mating•to any —temporary 5ignage that.does not have a legalpemit. RQ g9m j, m PoAa- ti on-, and fee. PermitsAtould -bo issued to applicants only after receiving.thtir-completed application Appilpiurts sh6uldaot:be given verbal...potmission,to put up aignagoWforc the physical permit has been providedibytheTown; Marigqw.entRosponsa .$Uff a44ressed. this isouclimmed lately.. Wirbal permissions are:uriacceptable..;Mpeqrpoesses are now bsinw, gfbli�ednegarding applications. -rev process by adding' a prerinspeotion to the approval process to ensure business dwners-ho! properties are in compliance,. Implolnentation; humediatoly 4.13 Btj.slness,LicensG Trackirig & Mana gembnt T'he department does not have a centralized tracking system on Uriseptiiat" busihe�s llootlseflssucd�, with the rw�optj ',pettagsandmobilia HO - 41swaago 1werato -The naWe,4ud*ddms§.of tr46kedon aft Oxt'�J:sliwrth the annual]inn'se howov¢r'itidomatiork on. % A�.iaii�inohivrm. iAr4amtnFR6s1r;P not,.Wntynantured or- BY— Oformi7holic -38- General Committee Agenda September 7, 2010 Item 2-21 •"'-'x'"' ."'t"6Hrn-rif:Autota��y�iaw&Licsnsing8ervlccsAudititepotf April 2010 Without a centralized system to capture license int'ormati*wandrtmclakey44tus,.Erik, managetuent would be difficult if..thererwas a changwin department staffing. i�eCPttYfYt'&tt'Sld{i}3`n` Management should consider implementing a centralized tracking systein/database for all business licenses. Mattag0rrisnt bstinnse Phase 1 of the Cityview project includes business licensing. Processes will be mapped, all licensing -will be captured in Cityview with the ability to track workload and,report. Implementation: Project.start—Q3, go live- Q4.2010;. 4.14.,,.Casks Handling & Deposit process bkgcrvation ,; The. k3y-law department receives, payment. viti mail for parking tickets and pet tag licenses. According to the ".Gash Iteceipting — Payments" policy issued to all departments, casWchepues must be, stored in the safe with the vault located in Financial Services or other. secured location approved by the Director of Finance, never to be stored overnight in employee desks. Based on discussions with department staff, cheques are sometimes stored over night in their desk drawers if there are only a.few cheques to be processed. If there is more volume, they will take them down to Finance the same day. Although the desk drawors are locked, this is still not in line with the Town's policy for cash handling, . "ln addition to the above, departments colleotm$ payments are required to prepare a deposit reconciliation for the casWhci uds received acid submitted to Finance'. Based on discussions with Finance staffapd a reyiew of the deposit filos we found that deposit t6Bdnaifatiens &, the pastyear'wo,re:cither iioi cditipleted or completed` ri an inco#i5istetlt format and often on a post -it note. The deposit summary is: a key, control io ensure funds received in the By-law department are properly processed in Finatice, Without completing proper deposit reconciliation, mispiaceuient of funds would be difficult to defect. :; . .sj>Ipu d ensure atty:cheques/cash reoeived.ip pmmsod on a daily basis or stoted in the vault` in 1 inaacc. Cheques should not be stored in ettiplbyee desks overnight, . i ' 7hpB slaw Glerk•shoutd complete a depositsummary for every. .deposit submittcd'tn Fhfance. w Ad pposit reconciliation template could be created to ensure consistency in process. In i}i#kYFd'udk f2apart Pd p i; - 39 General Committee Agenda Item 2.-22 September 7, 2010 Town of Aurora.- RyAaw & Licensing Services Audit Rep.mt April 2010 M.ar�ageinent,�tes.uA�ss . Staff wrli meet with Pinanoe;and review cashhandling procedures. The `fCash'.l eceipting- Payment" policy referred to above is a draft policy and'•has not been distributed to all staff. Daily deposits will be done on a daily basis ensuring cheques are securely stdred. Implementation: Meet with Finance -Q2 2010 and implement proce¢grg�i,�} pi .JY.... 4.1a Hand Held Parking Ticket Units Observa�iota: The hand held parking ticket units have not' been working for,the pastsix moxti#ii lnd therefore parking officers have been using manual ticket books for issuing tickets. JJ Mekay is the vendor responsible for the management of the Ticket Processor database. The handheld units eliminated the manual processing of tickets for both issuance and recording in the ticket processor system, Tickets issued could be downloaded directly into Ticket Processor and therefore eliminating data entry time and errors associated with manual entry., Since the units broke, the By-law Clerk has been manually entering each fickef sued' into the ticket processor system, which takes approximately 1.5 hours each day. The,Tows irstaffhas •been'working with J'J Mckay toolmicai support-ft'fftor. gild fesolve the'Yssues;'how,ovgr they have not 'becn suecessfitl. r �,0dS`<ft'ui'r{En`t►QI1 . Yv)anagement.s d inept With both IT staff and the'vendorto determine it. the units arc repair-bi "0. The contract terms should be reviewed to determine if JJ Mekay has any. legal xespousibility to get the units working or tq provlde firianel4l.supp6d to get flte tumfs repaired. Altciaiative options:for putomatmg'the process. should be oonsrdered,a?td fallawe3 tf$.uvlth. . <. After meetings with rr and tittempted repairs by IT and the verrc]ar it was deteriniizeil the uutrent handheld ticketing units are no longer viable options. Q2- 2010 Current handheld units, are no longer under warranty based an age atYil ivlt6^UEult&`g{',Il tt!e kbvvn.iallser hait'li iYsedfeom JJ ISlaolcky. As a result no' f`tua neiai assistance : wircm JJ, t :. , ... .Mackay. Q2 -- 2011}'.' .: . :';;1�%wpY1#it"drs"ailii:fz�neiheldilitits°(cell`p1ittnes)tiAve"&een•o>i'd'eratirin't7'will;`t�itiij5`Iri'ix`eti'tcCl inQ3 —2010. IildBr{Ira1 Audit Report -40- Geheral'Committee Agenda September 70 2010 Item 2 - 23 Yownof Ad rora-- Bylaw & Licensing 0eMods Audit Repoft April 2010 4,16 Interdepartmental Communication & Training Mpervation Concerns were expressed by By-law department staff and other Town departments regarding roles and responsibilities for the enforcement of by-laws. Based on discussions with staff it is not always clear which department or position is responsible for the interpretation, enforcement and follow-up of issues relating to. by-laws. �O,i2._. endation . SenF14! i'anagenirnt should'me'et to review roles and responsibilities as they relato to the enforcement of by-laws.', Roles, responsibilities,.and procedures for dealing with interdepartmental bylaw issues and complaint handling should be clearly defined, documented and communicated to staff.. ent Rea. Onectifilie depa'rtnientul elves for 2010 is to establish, s Bylaw Enforcement Philosophy. This includes meeting WA individual :departments to clarify roles and responsibilities. Bylaw will fheilitate a workshop with representative from affected departments followed by individual meetings. A philosophy will be developed and presented to the Executive Leadership Team and the affected departments. =1ruptbttientation: Q2 2010 for wotkkshopi defining roles and responsibilities - Q3 2.b'10; follow-up Q4 20M 4.17 Reconciliation of Third, Party Ticket Revenue Collections y. The e'noilia4otl pe�rr gQrmcil on parking tickets sent to the Newmarket court for collection and pi6lt hts received; Outaiiding parking tickets, are sent to the Newmarket Caurt house on a ;•bi�woekly basis far follow-up:on overdue parking tickets. The Court House stibmits a oheque and detailed report'to the Town on a quarterly basis of all i3gztis collected. t1i'ere Wa"'Alsbropanoy found Between the cheque amount and. back-up information proAdod by the court for tho 4th quarter of 2009, which could not -be explained by staff tza me. atipn.. - A reconcilintion should bo performed on tickets sent to the Cci rt and .ci $coons made. Tile quarterly tport should be reviewed to ensure any disorepatiWfes arci 'followod up with and resolved. tnfiiin / it Report jsay -41- General Committee Agenda Item '2" = 24 September 7, 2010 Town of Aurora, Sy,. -law & Licensing Services Audit Report April 2010 Man ement Response Staff will review the reports on an on -going basis and reconcile any discrepancies.. Implementation: immediately 4.18, .. On-line Information Observation ,..' The Town's websito contains outdated information on the bgpinessJ;icensing hn , licensing by-law. The By-law section under the Town Halt tab of -the website contains 1i 6.l'd'version of the "business licensing fees" schedule— by law # 4258.01. The eurreut.fee schedule is included onjine,with the licensing by-law document# 4629.0$ under the;T3uiidin$,an4,,ByI;iw Department section. ..• Recommendation t* 1. Manewent. should.:ensure,411, doe ments, on the:webs4ee,uu�ler`,buiidh�� anci,}i zi s rs up to dal ;:.644ated fee schedules. should be removed to e)imipa ,,pulrl'ic confusion.: Management Response A..staffperson wi)l.be assigned -as a web content 'auther for Bylaw. They will"boi.msponsibie for reviewing the information on our website for accuracy. As well they will request MO. Web Specialist add now information as required. Implementation, immediately bIrector— Building & Bylaw Director -- Audit Services-12egional Munlelpality of York i .Chief Adlnit,,l�e�,,,Y�:Q�eer -42. Item 2 - 25 General Committee Agenda Attachment 2 September 7 2010 o q C c CL 0 v N CL N C7 E O O L% N w a a Uy as CL y .N a o @ H O O U 46 O 30 3 y a d (D R o a)a o a a a ro a 91 RCN c a° aJ a a N w 0> O 0 D O O C w C O 'd S O -� d' �w H aS N P a Y3 3 m o �I- [y O N 0 J NP N-2i O .w w•C @U r '0 P o d a° CL C N Cc .Q E m E U R3 N N U' N .QO N ro N C. E N O. 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N N m .V K P b E 1- 1-' CL N `roar U "6 n w w d o P C l4 O R0) Np a3i�v Nro .,roam °'�-'�cn��N o 3 ro.°c cno x UU m d >cE9>� mm}�°rn��E� n`v E UQ.� UQD U mD o PCUOu �vj coi•3 � � u c alai 0 o cdr a +•m N 7 N 2 E E 0 �4) N 7L, N �U p M Uro rov O o 0 a c rro c Uma 'o a Vj U ci U U -43- General Committee Agenda Item 2 - 26 September 7 2010 0 0 0 CO N N r p N CD N 7 M mm ro i m E 0) ,� 0 TH a) N N O 0 O O O c O Q a 0 a a WN 40. °T� 1N ¢a -°�K Q .O N ro ro N 0 dQ 0 N m 4-- 0 .0 `�o0 E 6 r-+ v3 ai m aci.°-o U �—cu c iUc1- c,- c O m oN .O.roa . nro O N3 >CroL U pC N w i" p'O O C.Cn t3 a) E 'O T0 d) O x N N '� ro3 °mac orocNroNzs .0 N �E �� �mp5._ co �ma C .�.0 (1 c O N N.�1 ro ax C..c E Ua C 0. N w f6 O E N c 0 oa O O O .O O) N ro O Y N �^ ro �ron(D °3 roc°'crn wro0 ro �o3°ENa�� O N cr a ._ o c co (a 4) ro W 0 a>croE v mu a�'ia �m �CLV5 xsc° m CL (D `a a)c m 0> > a o c> oc $o. %c O a.=_s u N 0 m o N � w n ce 8 a 0kr- 0� a a � 0 0 0 o m ro N N N N O E o a a a a ro c O 0 E ro rn o m 0 E0 0(Do >1 a) mroT m c Ew wac �'ai u a=ro fl cn c E c y ;�' O N �C d c N > p N N A 'J C cu ro ro 0 0 ro c -0 V 0 o c 3 0. 'c N O 0) a) M T ro Y.O0 o O!-CL C a) �. > 3 w0 ro c Z c o 0 p 0 C4 a N c �: N O a) N 0 2 U �. c O O ro N L .0 ro O D) N E CA y L N O) •O . E LE c a) O sWm.. �U7 °1 >OGyy 0 CL roo v, 0 ro E 00 EID 4° d00 G C C tOtl V F F M m a +c (L o a a -44- Item 2 - 27 General Committee Agenda September 7 2010 0 0 O N r 0 CD N C 7+ 5 a 3 0 0 o F a E c Q5 c a v a C a m c 0. " a° a a° a y U C O 0 O C 0 E 4 - U to a) a) O c m a c N .o c 0 a )n c a) c u ca w 3 N 0 0 v0, c cu 'Q Uo o '00 N U 0) O c U> N (V .O O O C N .. V O C O w a7 w VN a) �w :Z 0aoU - a` O n > O Nj A.mm L>>_ Ua)W d; EGa ; VW •C "C ^C .-. . U 'O O O U) C O. Q Vi N O 7 M U U N O N .«_N+ L N O D w� O N '�i 3 s@ O n-j a� �ro N c ro $ c n o 3a ° E n a a) b C c r o �a m mma °c_)Ec«oo = �nW0 �aNEai N S a)> �a c°i ro o�zoc6 a aro 'm ro oafs a)m 3�� dam 0 E .c rn ac•aaa"D 0ma ()tea rna o m U U n a cC > 5 oz o a f° o «°cc /) 0(a .k4ma m a c a ) a) C] M c6 P O l6 f6 r N N E N E N �• N E E ( E E 0 a E E uNi-- O c ro m a) .cx �, o .fl (D m 'O ro U f6 @ w TY U d N a)ZI C w C Q (O N L Q a) B N UV O O N U N N Y N y a > U a N "ry7 l0 N N r .�'..0� 00 O N .- (YJ R'O rO " 0 N a) N 0 u0i N [a "4) N C :C .fl v 0 c >.N c a.f7L a1 0 LM a v,;• c O C ,0 C O nN wcE m °)� as �3 0 aE 6��0> �uEa) Uovo �EClaaio aE 8 — r-0a) i,-0>a ciN•� n° a°a tea° j0 -0-0 0 C O 0 N ,Y o °1E C ao �° e xo x oe F F., f6 .0 O. M 0 a) C O a v c m v E'c ova c a yUF- G'.M=- wA -45. General Committee Agenda September 7, 2010 Item 2 - 28 x. m C o No o a o 0 C N N N N N O 0 N d p c m 3 F- N o a o r o nf c '� Q ¢ � C h •� fn c si o s u ro •� @ N o V- 0 0 l n w n o »- N N" o o.a o c o c o rn rn ,n o �i °i a aa ro 1n ° •aNi ° ° o L° �v o yv m... c a•° @ @ o E .c cui a a'i w c. w ro 'c m X1 a o C c c m e Y o@ c a°i v@. 3 N o N '° SI N N N V N n V E p.. @ c tYJ O> W O C (� N -jo .tUc Uw'w3 ao�' ,_. U°.3 CC woro cn3F m��+8 •- O �I O c 9. n D n U N Q o O N .0 Y N N U N 'O ° O �0 N@ .fl N 0� N U N N y N C N y N Y N > O N 'C N N a @� U N n .0° ? '° N T pro. N a y_, U¢ N In . o °: m O z .° d) « SY'i Qdi �O N M O ° C ' C p cu ' '•ONla>i LtN =CUoU U.M O . WOnN G E0. •�[1 .�L1 �oN (on.1 U»C.+ p(3�NNO @b ..-O°.. �4=. aONe E o c a w Y O N J E O) C o C a l6 U C C f ao. a �w t6 ° m m@ o ro m @ w 0(5 o V 5 ILA a Ufa [Ca0 d IL E; T 1 T ? •, A N M R w w .ii a0+ w w •E N d N d d N d CA �. E E H -46- General Committee Agenda September 7, 2010 Item 2 - 29 0 a� o O U N M N � O c E v W v o co a Tn 0 O o V U O 3 p o41 3 o n o. c n `� a. •a a J v a n°. s c a- E (L d c c v o v c o c c x 0C o -c, w roro�.vvo m-'� mNr aS v v �m0 N N 9 O O N C 4= J Oc, O U�c, q-rOl- a@ w N (a O 3 N N � N VO O rn c •E a N S�my°'s 'c o. Eyo 0 y�+ ) E ca.•-'w Eu�iE m ~nx'covixc4 oa x 'm coi .S 04 wa N �'a4o E(a 3d> c ov cw vo vc vom �=3w3 F v ay oQv 0E'Kc v- 2E •> v°Jj via >vEro $ o' mma 3 aci:nmon mu g m�cm mo KE °'E o O O U u 6. ( C U N N d. N N— N N O d O~ m N Dm CL a0y0 Kaci U U0 K E (c� lD� NN ul m N O 6 E U o w v tX w oY a c (Q c 0 f > v 6 'U T o-c O. O vmH c� mE 3�v 0 0`'u°J0 tqU 5> [° a o' > 0 C N> "i O V O cVi �l t6 a1 O N O U 0 S1- c w N m $ C v C v d m �U v c o N tr_d N E ai O N O ° aaa'' ° E E >� v E'er n a c c 0o a C� a ci ci am E L E as vE� a� V U E •— o r000 E° o o 0 0 0 F-a F- a a U:E U U U 0 O O o r O O O q O O N N N N N N N N N N o c% a o a a a s a s -47- General Committee Agenda September 7, 2010 Item 2 - 30 00 0 0 _c E a rn c a N v w 00 a 6 d N uD O O O ) 0 � .07 -ci -0 E` O. CU aciodjm c dam Qm`�°w .O U Z. CU a O� 'Ul U� E O N C l0 �j E N c y .O U O0-2 w- ....1 O. O) O N O N �O m U O O c, y M w E° '> �a n�cm-Q oi> t. 5'� a W CL C vm voc `a LL 2EN2 ❑M2 yy y. 0 O L N N m 0. 0 c 82i EI-Nv 0a.°ca�2- c` a -° m 0 m f6 M aci 1N1�� N 0� .'Gw T .c C aEi L_ > umvv.o' 0R wro 3a�m O@ rno 0� a N Y N 5 0 Q) a) 12� N a f6 U1 N E 0 9 .g v m I- a v d 0 w W 3 m a o N U o U Q 7 U m h> o m � � c o � U O N C O �' N 15 a) iF� a� .✓ rn O_ d)i M C _m EE O m M C .1G N O c V C 2a mF a° �E a:E N N N N N a a a a a -48- General Committee Agenda September 7, 2010 Item 3 - 1 /- TOWN OF AURORA AURORA GENERAL COMMITTEE REPORT No. CFS10-017 SUBJECT: Corporate Policy and Procedure Review and update Project FROM: Dan Elliott, Director of Corporate & Financial Services - Treasurer DATE: September 7, 2010 RECOMMENDATIONS THAT staff undertake a review and update of all corporate policies and procedures; THAT the CAD be delegated approval authority for administrative policy matters as identified in Attachment 42 of report CFS10-017 with all other policies remaining subject to Council approval. PURPOSE OF THE REPORT To have Council authorize staff to undertake a review of Administrative Procedures, and to transfer accountability, control and authority for most of them to the Chief Administratorto facilitate the review process, while maintaining Council's authority on key matters. BACKGROUND Current set of Administrative Procedures requires review and updating The Town maintains a set of Administration Procedures, which currently contains 63 documented items. The Index of the current 63 items is enclosed as Attachment #1. Some of these are clearly policy in nature, and others are actually a formal documentation of an internal procedure. Virtually all of these 63 documents cite "Council" as the "authority" implying that no variance from or changes to the item as described can occur without Council's express consent. Most of the documents address human resource and workplace activities. Some are financial, risk or legal policies. The existing set of policies has been accumulated over many years, some dating back to the early 1980's. Some have been reviewed and updated periodically. There exist some overlaps and some conflicts between two or more items. In other areas, gaps exist. These overlaps, gaps and conflicts may result in inconsistent interpretations or applications. Additionally, some policies require updating and expansion to more fully reflect current employment law and our practices. -49- General Committee Agenda September 7, 2010 Item 3 - 2 September 7, 2010 -2- Report No. CFS10-017 Council has specific policy approval requirements in the Municipal Act. Section 270(1) sets out specific policies which must be adopted by a municipality, being Council as follows: 270. (1) A municipality shall adopt and maintain policies with respect to the following matters: 1. Its sale and other disposition of land. (see Town Policy #55) 2. its hiring of employees. (see Town Policy #38 and 24) 3. Its procurement of goods and services. (see Town Policy #50) 4. The circumstances in which the municipality shall provide notice to the public and, if notice is to be provided, the form, manner and times notice shalibe given. (see Town Policy #62) 5. The manner in which the municipality will try to ensure that it is accountable to the public for its actions, and the manner in which the municipality will try to ensure that its actions are transparent to the public. (Accountability and Transparency Policy approved by Council Nov 27, 2007) 6. The delegation of its powers and duties. (not captured in a single policy but rather a collection of past resolutions and by-laws, such as the CAO by-law) Proposed review approach will include consultation In an effort to ensure our organization is up to date with respect to its corporate policies, staff recommend undertaking a comprehensive and coordinated review of these 63 documents, and preparing a replacement set. The new set would be more logically organized and grouped for ease of reference, as well as modernized in language, clarified for operational realities, address gaps and conflicts in the existing wording, and updated in cross references, titles and department names. Such a review will take an extended period of time to complete. Staff intend to conduct such a review in blocks of related items. The review process will include staff consultation as appropriate, Industry and best practices review, draft wording prepared. Drafts would be reviewed by Executive Leadership Team, and formal approval for implementation would be granted by the CAO unless Council approval is specifically required. Transitional issues, where they will arise, will also be considered and appropriately addressed. Review will be completed by grouping rather than one by one. Staff have taken the opportunity to group and reorder the Index into a logical order. The draft of this is included at Attachment #2. Staff intend to review each grouping as a whole, and prepare new items, revisions, consolidations or rewrites as appropriate. Some suggestions for required additional policies are noted in Attachment #2. -50- General Committee Agenda September 7, 2010 Item 3 - 3 September 7, 2010 .3- Report No. CFS10-017 Authority for current policies requires amendment As the current set of documents shows Council as being the specific authority, continuing such would require Council to individually review each change and issue bystaff report. As noted earlier, most of the policy items deal with human resource and workplace activity matters. These items are detailed administrative matters and would be more appropriate to be within the authority of the CAO. Others, such as Investment Policies, and the actual approved compensation salary grids should continue to have their authority to be that of Council. To facilitate the effective, coordinated and timely review of the policies, staff recommend that the authority for certain items to be transferred formally to the CAO. Those items highlighted with an ** in Attachment #2 indicate those for which authority is proposed to be transferred to the CAO. Specifically Council will retain the following policy authority: (some are noted as proposed to be developed) Procedure No. Pending 2. 32. 56. 58. 59. 62. New — Approved but not Indexed 61. 60. 50, 38. 24. Schedule A to Pol. #7 18. 27. 5. 57. Pending Pending Subject Chief Administrative Officer Authority (Director) Department Head Authority Town Liability Insurance Real Estate, Leases and Purchases (required by Act) Insurance and Risk Management Flag Raising Policy Notice Provision Policy (required by Act) Accountability and Transparency Policy (required by Act) Investment Policy (required by Regulation) Corporate Financing Lease Policy (required by Regulation) Purchasing Policies and Procedures (required by Act) Staffing Procedures (required by Act) Employment of Relatives (required by Act) Compensation Salary Grid Vacation Retirement and Service Gift Policy Council/Staff Communications Members of Council Expense Policy Council —Application of Corporate Policies Council Compensation, and Support and Services Provided Most of the anticipated changes are in modernization of language, addressing gaps and conflicts, and introducing new items or additional details. All Policies will be re -indexed, and formatted into a consistent appearance. There are no direct financial costs expected, rather process and procedural efficiencies are hoped to be achieved. Changes which would have any significant direct financial implication to the municipality will be addressed with Council on an "as encountered" basis and would be subject to budget approval. -51- General Committee Agenda September 7, 2010 Item 3-4 September 7, 2010 - 4 - Report No. CFS10-017 ALTERNATIVE(S) TO THE RECOMMENDATIONS Not transfer authority for administrative and procedural items to the Chief Administrative Officer, thereby requiring detailed reports of all proposed changes prior to implementation. CONCLUSIONS Staff recommend that the policy and procedure review as described proceed, and thatthe authority for certain policies be transferred to the Chief Administrative Officer, with noted items to remain with Council ATTACHMENTS Attachment #1 -- Existing Index of Administrative Procedures Attachment #2 — Draft reorganized Index of Administrative Procedures PRE -SUBMISSION REVIEW Management Team Meeting Thursday, August 26th, 2010 Prepared by: Dan Elliott, Director of Corporate & Financial Services — Treasurer -Ext. 4772 `174ri tlliott, C.A. Director of Corporate & Financial Services - Treasurer Nell Garbe Chief Administrative Officer -52- General Committee Agenda TOWN OF AURORA Item 3 - 5 September 7, 2010 ADMINISTRATION PROCEDURES Attachment #1 INDEX Procedure No. Subject 1. Applicability of Administration Procedures and Definition of Employee 2. Department Head Authority 3. Salaried Staff Association 4. Salaried Staff Grievance Procedure 5, CounclItStaff Communications 6. Hours of Work 7. Salary and Classification Schedule 8. Performance Review 9. Merit Pay 10. Reclassificatlons 11. Probation Period 12. Normal Disciplinary Actions 13. Overtime 14. Sick Leave 15. Health Appointments 16. Family Illness or Emergency Leave 17. Pregnancy and Parental Leave 18. Vacation 19, Vacation Coordination (REPEALED) 20. Benefits and Special Leave 21. Statutory Holiday Benefits 22. Confidentiality 23. Code of Conduct 24. Employment of Relatives 25. Resignation - Termination of Employment 26. Retirement 27, Gift Policy 28. Employment Expenses 29. Town -Owned Vehicles 30. Staff Training and Development 31. Attendance at Conferences/Conventions 32, Town Liability Insurance 33. Political Issues 34. Identification Cards 35. Change of Personal Information 36, Clothing Policy 37. Firefighter Competitions 38. Staffing Procedures 39. Employee Assistance Program 40. Part -Time Staff 41. Job Evaluation 42. Acting Pay 43. Smoking in the Workplace 44. Harassment -Free Workplace 45. Memberships 46. Health & Safety 47. Computer Security 48, Computer Purchase Incentive Program 49. Involuntary Downsizing 50. Purchasing Policies and Procedures 51. Return to Work Program 52. Litigation Claims Process 53. Communications Policy 54, Media and Public Relations 55. Real Estate, Leases and Purchases 56. Secondment and Temporary Assignments 57. Members of Council Expense Policy 58. Insurance and Risk Management 59. Flag Raising Policy 60. Corporate Financing Lease Policy 61, Investment Policy 62. Notice Provision Policy 63. Accessible Customer Service Policy -53- General Committee Agenda September 7, 2010 TOWN OF AURORA ADMINISTRATION PROCEDURES Attaohment #2 Item 3 - 6 Procedure No. (All to be reindexed) ** Authority of CAO Pending 2. 32. 37. ** 52. ** 53. ** 54. ** 55. 58. 59. 62. 63. ** Approved — not indexed INDEX SCOPE AND AUTHORITY Applicability of Administration Procedures and Definition of Employee Chief Administrative Officer Authority (Director) Department Head Authority GENERAL CORPORATE POLICIES Town Liability Insurance Firefighter Competitions (to be repealed) Litigation Claims Process Communications Policy Media and Public Relations Real Estate, Leases and Purchases Insurance and Risk Management Flag Raising Policy Notice Provision Policy Accessible Customer Service Policy Accountability and Transparency Policy FINANCIAL CONTROL AND AUTHORITY 61. Investment Policy 60. Corporate Financing Lease Policy 50. Purchasing Policies and Procedures HUMAN RESOURCES Recruiting 38. Staffing Procedures 40. ** Part -Time Staff 24. Employment of Relatives 11. ** Probation Period 56. Secondment and Temporary Assignments Compensation 7. ** Salary and Classification Schedule 7A. Attached Compensation Salary Grid 41. ** Job Evaluation 10. ** Reclassifications 20. ** Benefits and Special Leave 42. ** Acting Pay (duplication/conflict with #56 secondments) 6. ** Hours of Work 13. ** Overtime 21. ** Statutory Holiday Benefits 1 of -54- General Committee Agenda Item 3.7 September 7, 2010 14. ** 15. ** Pending 17. ** 18. ** Leaves Sick Leave Health Appointments Family Illness or Emergency Leave Incidental Days/Religious Observances Pregnancy and Parental Leave Vacation Training 30. *" Staff Training and Development 31. ** Attendance at Conferences/Conventions 45. ** Memberships Health and Safety 46. ** Health & Safety 51. *" Return to Work Program 36. ** Clothing Policy 43. ** Smoking in the Workplace 44. ** Harassment -Free Workplace 39. ** Employee Assistance Program Expenses and Reimbursements 28. ** Employment Expenses New ** (Council as to rate) Mileage and Auto Allowances 48. ** Computer Purchase Incentive Program Performance Evaluation 8. ** Performance Review 9. ** Merit Pay 12. ** Normal Disciplinary Actions General Workplace Policies 35. ** Change of Personal Information 3. ** Salaried Staff Association 4. ** Salaried Staff Grievance Procedure 22. ** Confidentiality 23. `* Code of Conduct 29. "* Town -Owned Vehicles 33. ** Political Issues 34. ** Identification Cards 47. ** Computer Security End of Service 25. ** Resignation - Termination of Employment 26. ** Retirement 27. ** Retirement and Service Gift Policy 49. Involuntary Downsizing COUNCILLORS AND COUNCIL 5. Council/Staff Communications 57. Members of Council Expense Policy Pending Council -- Application of Corporate Policies Pending Council Compensation, and Support and Services Provided 2 of -55- General Committee Agenda Item 4. 1 September 7, 2010 TOWN OF AURORA AUP-D- RA GENERAL COMMITTEE REPORT No. CFS10-029 SUBJECT: Expenses excluded from the 2010 Budget FROM: Dan Elliott, Director of Corporate & Financial Services / Treasurer DATE: September 7, 2010 RECOMMENDATIONS THAT report CFS10-029 regarding expenses excluded from the 2010 Town of Aurora budget be received for information purposes. PURPOSE OF THE REPORT The Town of Aurora is required under Ontario Regulation 284/09 to report on whether amortization expenses, post employment benefits, and solid waste landfill closure and post -closure expenses are included in the Town's annual budget. The purpose of this report is to satisfy the Town's compliance requirement with Ontario Regulation 284/09 and to illustrate the 2010 budget in the Public Sector Accounting Board (PSAB) format. BACKGROUND Accounting standards and reporting requirements have undergone significant change since 2009, including the introduction of accounting for tangible capital assets, and their amortization. These new standards, however, do not require that budgets be prepared on this same, changed basis. The Town of Aurora, like most municipalities, prepared its 2010 budget in the traditional balanced budget approach. The Province of Ontario enacted a regulation (O.Reg. 284/09, s.1.) that allows the exclusion of costs related to amortization expense, post employment benefits and solid waste landfill closure and post -closure expenses from a municipality's annual budgeted expenses. However, the regulation does require that the municipality report on the impact of these excluded costs. The form of this report to Council has been adopted from those prepared in other municipalities. "Amortization" Described Amortization was previously referred to as "depreciation" and expresses the estimated consumption of the value of assets used or worn during the year. Amortization is based on the historical cost of the asset rather than the replacement cost of the asset. For example, a specific length of sewer pipe installed in 1965 with a cost of $20,000 and an estimated life of 50 years, would be amortized or depreciated at a rate of $400 per year. This is a conceptual attempt at expensing the cost of the asset over its useful life. However, if the cost to replace such same section of pipe today were $250,000, both the historical cost value and the annual amortization have no relevance for financial planning. In virtually all cases, due to inflation, the replacement value of the current assets being consumed in any -56- General Committee Agenda September 7, 2010 Item 4 - 2 September 7, 2010 -2- Report No. CFS10-029 year far exceeds the amortization amount, particularly for long life assets such as roads, buildings and underground infrastructure. COMMENTS The Town of Aurora's 2010 Business Plan, Operating Budget and Capital Investment Program was approved by Council on January 26, 2010 and excluded the following expenses: • expense for the 2010 amortization of the Town's tangible capital assets in the sum of $8,974,500 (see Attachment #1 for categorized list); the current year's post employment benefit expense for early retirement and accrued sick leave for employees who are eligible for these benefits, totalling $50,000; the Town does not own or operate a landfill site and therefore is not subject to solid waste landfill closure or post -closure expenses The 2010 budget was prepared on the cash basis of accounting whereby total revenues (including taxation) equal total expenditures, resulting in a "balanced" budget. Attachment #2 illustrates the differences between the 2010 Budget as prepared (on a cash basis) to what it would be if prepared under the PSAB guidelines of accrual basis budgeting. The accrual approach would result in an annual surplus of $4.6 million, before considering the above noted excluded non -cash items. If these items were included in the 2010 Budget, the result would be a $4.4 million deficit for the year. FINANCIAL IMPLICATIONS The surplus balance at the end of 2009 was $397.5 million. The estimated annual deficit for 2010, as noted above, is $4.4 million. The anticipated surplus at the end of 2010 is therefore $393.1 million — a reduction of 1.1 %. In future year's budgeting, however, these items will be considered as part of the budget approval process. Of note is the disparity of the amortization expense of $5.33 Million for tax rate supported assets, and the tax contributions to reserves of $2.76 Million for the maintenance and replacement of these aging assets. The issue of asset replacement funding will be a significant issue for all municipalities in Canada now that the PSAB accounting for capital assets is in place. Municipal treasurers here In Aurora and across the country have been working hard to bring this issue to light for many years. Now more clearly quantified, this issue will be considered in the preparation of the 2011 Budget. CONCLUSIONS In preparation of the 2010 Budget, the Town of Aurora has complied with requirements of the Municipal Act which identifies allowed exclusions from that budget (paragraph 3, subsection 289 (2) and paragraph 3, subsection 290 (2)). This report provides the information necessary to provide disclosure under Ontario regulation 284/09 that requires municipalities to report to Council when these exclusions exist and the impact on the overall accumulated surplus of each transaction. -57- General Committee Agenda September 7, 2010 Item 4 - 3 September 7, 2010 .3. Report No. CFS10-029 ATTACHMENTS Attachment#1 — Schedule of Estimated Tangible Asset Amortization Attachment #2 Reconciliation of 2010 Budget as approved to the budget as if prepared under PSAB 31'50 PRE SUi31 ASION REVIEW Management Team Meeting -- August 26, 2010 Prepared by; Wayne Church, Manager of Financial Planning/deputy Treasurer -Ext. 4145 ►Mott; C.A. Nell Carbe Director of Corporate & Financial Chief Administrative Officer Services Treasurer -58- General Committee Agenda September 7, 2010 Item 4 - 4 Attachment #1 Estimate of Tangible Capital Asset Amortization Expense for 2010: Amortization Category Amount In $'000's Buildings $ 2,043.9 Roads/Sidewalks/Street Lighting 2,206.9 Water Mains / Sanitary Sewer 1,669.4 Storm Sewer/ Ponds 1,277.1 Pumping Station/Water Meters 282.7 Parks (Land Improvement) 417.8 Fire Vehicles & Equipment 110.5 Other Vehicles 422.8 Furniture & Fixtures 64.7 Computer Related Equipment 176.8 Library Content 301.9 $ 8,974.5 -59- General Committee Agenda September 7, 2010 Item 4 - 5 Attachment #2 2010 Budget Presentation Differences In $ 000 's Revenues Operating - Tax Levy Operating - Transfers From Outside Sources Operating - Transfers From Other Funds (°) Capital - Receipts From Outside Sources Capital - Transfers From Other Funds (') Total Revenues Expenses Operating Operating - Transfers To Other Funds (2) Capital - Debt Principal Payment() Capital - Debt Interest Payment Tangible Capita[ (4) Non -Tangible Capital Total Expenses Annual Surplus / (Deficit) Exclusions Add Back: - Amortization of Tangible Capital Assets - Post Employment Benefits Total Exclusions Annual Surplus i (Deficit) - after adding back exclusions Under Municipal "Standard" (cash basis) $ 27,405.1 14,130.0 1,082.E 2,544.9 12, 871.2 $ 58,033.8 $ 37,771.3 4,846A 1,555.5 315.6 10,321.6 3,223.4 $ 58,033.8 Under PSAS Guidelines (accrual basis) $ 27,405.1 14,130.0 2,544.9 $ 44,080.0 $ 37,771.3 315.6 3,223.4 $ 41,310.3 $ 2,769.7 $ (8,974.5) (50.0) $ (9,024.5) $ (6,254.8) Notes; 1. "Transfers From Other Funds" represents transfers from reserves for expenditures and is not considered a revenue source under accrual accounting. 2. "Transfers To Other Funds" represents the contribution to reserves and is not considered an expense under accrual accounting. 3. "Debt Principal Payments" are considered a repayment of a long term liability and are not an expense under accrual accounting. 4, Under accrual accounting, expenses related to the acquisition of "Tangible Capital Assets" are recorded on the balance sheet; only the amortization of existing Tangible Assets being included as an expense. Funding source for future assets is from surplus. In furture years, this schedule will be included as part of the budget approval process -60- General Committee Agenda September 7, 2010 Item 5 - 1. TOWN OF AURORA AURORA GENERAL COMMITTEE REPORT No. IES10-042 SUBJECT: Facility Energy Poster Proposal FROM: limarSimanovskis, Directorinfrastructure and Environmental Services DATE: September 7, 2010 RECOMMENDATIONS THAT Council receive Report No.1ES10-042, "Facility Energy Poster Proposal', for information. PURPOSE OF THE REPORT To update Council on participation in a multi -municipal pilot project to develop a facility energy profile public poster for communicating facility efficiency and energy usage in an. easily understandable format for the community. Aurora will include Town Hall as the sample site. BACKGROUND Hatch MottMacDonald is a consulting firm that provides multi -disciplinary services to the municipal and. utility sectors. Preliminarydiscussions were undertaken in late 2009 with various municipal partners in the GTA to explore the possibility of developing a framework for communicating energy 'and environmental performance for municipal facilities. The firm has taken the feedback from these discussions and subsequently developed a proposal for a pilot project to profile the energy, water and green house gas emissions for one facility in each municipality that is interested in participating.in the exercise. COMMENTS The proposal to participate in a municipal collaboration on reporting our facility environmental impacts was attractive to .staff. Considering the importance of the environment in the Town's regular activities, there were some clear benefits. in participating in this pilot initiative. This is a visible opportunity to communicate key environmental information about a town facility to the public in a format that isintended to be easily understood and that will eventually contribute to base line information that can be used as a comparator for similar facilities. The transparent reporting model will be repeatable and consistently reported to not only demonstrate relative efficiency and impacts, but also year over year improvements as efficiency projects are completed. -61. General Committee Agenda September 7, 2010 Items-2 September 7, 2010 - 2 - Report No. IES10-042 This is in alignment with the objectives of the Draft Corporate Environmental Action Plan and will support the objective of effective reporting and monitoring. The frequency of reporting has not been determined yet but will be established as part of the pilot project activities. The true value in participating in this pilot project is the learning and collaboration that will occur with other participating municipalities. To date, Markham and Oshawa are committing to participate with the consultant continuing with outreach discussion with other potential partners. This isa ground floor opportunity to participate in shaping effective and consistent energy reporting for the public that, if successful, could become a standard methodology for the municipal sector. The format of the report will be determined as part of the project and will be developed through a consultative and workshop format. Although.there is much information that could be communicated to the public on environmental impacts, it is expected that the final poster will be simple and concise. A sample report that has been developed for the City of London,. England is an example of what could be developed although this may not be what the final product. looks like for this project. Although much of the data that will be required for this project does currently exist in Town records, staff will be required to participate to ensure that appropriate information is made available. The benefit of participating in this project is that the consultant can. act as a catalyst ad support service in consolidating and distilling the information. This will allow staff to focus on existing priorities without being diverted into developing a reporting model on our own and in isolation. It is intended that the pilot be applied to Town Hall as the first site. If successful, the program can be expanded to other town facilities. ALTERNATIVE(S) TO THE REPORT 1. Council may recommend not proceeding with participation in this pilot project. FINANCIAL IMPLICATIONS The financial aspects of this.proposal are summarized in the following table. Proposal Amount $7,500,00 Other Items NIA Sub -Total $7,600.00 10% Contingency Allowance NIA. . Total .. $7,600.00 Uncommitted Budget* $7,500.00 Variance 0 *These funds will be secured from within the approved 2010 IES budget. -62- General .Committee Agenda September 7., 2010 Item 5 - 3 September 7, 2010 - 3 - Report No. IES10-042 .CONCLUSIONS Participating in this facility energy profile public poster development with Hatch Mott MacDonald will benefit the Town and community through the development of a public reporting poster that communicates the environmental performance of Town Hall. It is recommended that the Town participate in the unsolicited proposal submitted by Hatch Mott MacDonald for a cost of $7,500 plus taxes. ATTACHMENTS N/A PRE -SUBMISSION REVIEW Executive Leadership Team Meeting of August 9 and August 26, 2010 Prepared by; llmar Simanovskis, Director of Infrastructure and. Environmental Services- Ext. 4371 ar 'Simah-61Vskis Director, Infrastructure & Environmental Services Neil Garbe Chief Administrative Officer -63- General Committee Agenda Item 6 - 1 September 7, 2010 TOWN OF AURORA AuRQRA GENERAL. COMMITTEE No. IES10-043 SUBJECT: Leslie Street and St. John's Sideroad Pedestrian Trail Crossings FROM: llmarSimanovskis, Director, Infrastructure and Environmental Services DATE: September 7, 2010 RECOMMENDATIONS THAT York Region be requested to include a description and identify the potential underpasses along St. John's Sideroad and Leslie Street within their current environmental studies where possible; and THAT York Region be requested to include funding for this project in their 2011 capital program as the project supports the Regional initiatives of 'Healthy Communities', Walkable Communities', and 'Linked Green Spaces'; and THAT, should York Region not provide funding, the Town of Aurora review funding requirements through the 2011 budget process; and THAT a copy of this report be provided to the York Region Clerk's Office, PURPOSE OF THE REPORT To request regional support in proceeding with implementation of grade separated crossing along Leslie Street and St. John's Sideroad. BACKGROUND At its meeting of April 14, 2009, Council adopted the following recommendation from the Town of Aurora Leisure Services Advisory Committee meeting of March 23, 2009 and its associated Trails Sub -Committee: "That Staff be directed to complete the following recommendations: THAT the Leisure Services Advisory Committee recommends to Council that all of the information concerning grade separated trail crossings that are being contemplated by the Trails Sub -Committee associated with the St. John's Sideroad/Leslie Street Corridor be forwarded to the appropriate Town or Region of York Staff for their comments and inclusion in the redesign of these roads; and THAT separated multi -use bike routes be set further into the boulevard and -64- General Committee Agenda September 7, 2010 Item 6-2 August 17, 2010 - 2 - Report No. IES10-043 separated from the curb by a grass strip and that St. John's Sideroad, Bayview Avenue and Leslie Street reconstruction projects respect that standard and include physically separated multi -use trails, The Town has been supporting the developing of a. Trails Master Plan that is being developed through the Leisure Service Advisory Committee (LSAC) and the Trail Sub -Committee. Proposed trails mapping has been submitted to LSAC in 2009 and the intent is that this mapping form the basis for the future Trails Master Plan." At its meeting on November 10, 2009, Councii adopted the following recommendations from the Leisure Services Advisory Committee meeting held on October 15, 2009. "THAT the Leisure Services Advisory Committee receive the information being presented on the Town of Aurora Trails Map, and THAT the Trails Sub -Committee. recommends to Council and is supported by the Leisure Services Advisory Committee that the proposed trails as recommended by the Trails Sub -Committee in the 2C Secondary Planning Area be adopted,'. and THAT Public Works Staff be directed to continue to work with the Region of York to construct three grade separations as indicated on the mapping at the St. John's Sideroad and Leslie Street locations, and THAT Staff be requested to investigate the process required in order to obtain level and grade separated railway crossings, and THAT this resolution be referred to the 2C Secondary Planning Committee for implementation." ` Town staff supported by a representative of the Trails Sub -Committee met with Regional staff on July 20, 2009 and provided correspondence to the Region on August 13, 2009 (Appendix "A"), regarding consideration of underpasses as follows: • Appreciating that an early request is desired, what is the timing envelop for requesting that the underpasses be considered for both projects, and would an addendum to the ESR be required if the request is submitted after the studies are completed? • What funding opportunities exist through .the Region to support pedestrian trait improvements? • Could an estimate for underpass construction be provided in advance of town design criteria? .A formal response was received by the Region on June 29, 2010 for Leslie Street and Aug . 30, 2010 for St' John's Sideroad (Appendix "B"). -65- General Committee Agenda September 7, 2010 Item 6 - 3 August 17, 2010 - 3 - Report No. IES10-043 This report reviews planning status of grade separated crossing and the Regional responses to date, along with recommended actions. COMMENTS 1. Plannina Status Related to. Pedestrian and Trails Network York Region. Pedestrian and Cycling Master Plan Study In March 2008, York Region completed the Pedestrian and Cycling Master Plan Study, which is "intended to guide the Region as it works with local municipalities over the next 25 years and beyond to implement a comprehensive pedestrian system and on and off -road region -wide cycling network." There was significant stakeholder engagement in the development of this plan in particular with Mr. Atkins being represented on the Technical Advisory committee and Mr. Wehrenberg on the Public Advisory Committee both representing interests for the Town of Aurora. The vision of the plan is to create a pedestrian and cycling supportive environment that encourages both, utilitarian and recreational travel by walking, cycling and using public transit through: Established promotional and educational policies and programs including a marketing strategy; A continuous system of sidewalks on Regional and local roads as well as a designated regional -scale network of cycling facilities; A regional -scale network integrated with local municipal pedestrian and cycling infrastructure and public transit service that connects communities and people of all ages with where they live, work and want to go. Even though local municipalities are responsible forimplementing sidewalks, trails and encouraging pedestrian friendly land development, the Region also has a significant interest in improving conditions for walking and cycling in York Region. The intent of this plan is therefore to prioritize, assist in implementation and.potentially fund projects where local initiatives support the regional objectives. . , As the plan was intended to serve a regional context, route selection was focused on supporting the regional context of connectivity. In achieving this objective there were also a number .of criteria considered during the final route selection' being .safety, connectivity/access, convenience, attractiveness, cost and route alignment. The.10 year planning horizon for improvements to the Aurora pedestrian system includes: New sidewalks along Bathurst Street between St. John's Sideroad and Bloomington Road, along Bloomington Road to Yonge Street and along St. John's Sideroad from Bathurst Street to Yonge.Street. . -66- General Committee Agenda September'7, 2010 Item 6 - 4 August 17, 2010 - 4 - Report No. IES10-043 The 5-year planning horizon for improvements to the Aurora cycling network includes: • Providing a north south connection along Leslie Street; • Providing east west routes. generally between Bathurst Street along St. John's Sideroad, Bloomington Road, Wellington Street,. and Vandorf Sideroad where such facilities do not currently meet the regional intent; and • Provide north south connections along Yonge Street and Bayview Avenue where practical and in line with road reconstruction. A drawing of the Plan is presented. as Appendix "C". The significance of the Plan in relation to this report is that the Region has not identified any portion of the pedestrian and cycling network within the 2C lands as would be expected considering the regional context. Town of Aurora Official Plan and 2C Secondary Plan Status The Town is currently updating its Official Plan (OP) and in the process has reviewed policy related to trails. The current OP contains municipal trail network amendments which were adopted December 1993 and approved in February 1995 which state: "3.5.2.5 a) x consider providing grade separation at key intersections of trails with railways and arterial roads; where trails cross roads at grade, signs and where appropriate signals shall assist safe crossing and orientation; at grade crossing of trails at Regional roads should. only. be madeat controlled intersections;" Appendix "D" refers to Schedule "I" of the current OP titled Aurora Trail Network Concept. The draft proposed policy "Draft 2" dated July 19, 2010 is virtually unchanged with the exception of the word "Regional" as follows: "14.2.8 a) x consider providing grade separation at key intersections of trails with railways and R. egional roads; where trails cross roads at grade, signs and where appropriate signals shall assist safe crossing and orientation; at grade crossing of trails. at Regional roads should only be made at controlled intersections;" It is therefore clear that the Town's policies support the notion of considering grade separated crossings at Regional roads. The Draft Proposed Policies for the 2C Secondary Plan Draft 1, dated July 9, 2010, also contains similar wording as above under proposed section 6.2.8 a). Town of Aurora Trails Master Plan The Town, in conjunction with support and input from the Trails Sub -Committee, is in the process of completing the Draft Trails Master Plan. Within this document, Section 6.2.2 -67- General. Committee Agenda September 7, 2010 Item 6 - 5 August 17, 2010 - 5 - Report No. IES10-043 refers to Grade Separated Crossings as follows: "it is intended that the proposed grade separated crossings be constructed at the same time the connecting trail segment(s) are constructed. However, should an opportunity arise in advance of the timing identified in the master plan, the Town should work with appropriate agencies to implement the crossing. For example, the. Town should work with York Region when a Regional road is being upgraded and a grade separation has been identified in the master plan as the preferred method of achieving the crossing. In these cases„ the schedule will be dependent on the Region's schedule for Environmental Assessment and construction. In some locations it may be possible and preferable to develop an interim solution such as a pedestrian activated signal or median refuge island." Costs to implement the grade separated crossing are not included in the estimated network costs for the following reasons: • Costs for these vary widely depending on the style and ultimate design of the structure(s); • The design, timing, and construction of many of the proposed grade separated crossings would be subject to infrastructure improvements. being made. by other agencies such. as York Region. In these cases the final design would be part of a larger infrastructure improvement project that would be subject to an Environmental. Assessment process and subsequent detail design' and + There may be an opportunity to partner with agencies for these projects.. For example, it isreasonable to assume that the Town would be able to partner and cost -share with the Region for grade separations of Regional road, thus an accurate estimated cost to the Town for each can not be developed until each location has been studied in more detail as part of pre -design of those structures. Appendix "E" refers to the Draft Trails Master Plan Location Map for various infrastructures dated March 5, 2009. 2. Council_ Support Requested for Grade Separated Trail Crossings on Regional Roads The Town, through the above approved and pending policies and Council endorsed resolutions, is requesting that the Region consider the inclusion of three underpasses along Leslie Street and one underpass along St. John's Sideroad as outlined in Appendix „E„ This request has been communicated to Regional staff as early as July 2009. The Region's position to date has been to not actively cohsiderthis request until such time as the Town, through resolution of Council, requests this infrastructure be included and that a funding source be provided to offset the environmental assessment, engineering and construction -68- General Committee Agenda September 7, 20.10 Item6-6 August 17,.2010 - 6 - Report No. IE$10-043 costs. Considering the recent response from the .Region, it is now appropriate to seek Council support on these crossings. 3. Status of St. John's Sideroad and Leslie Street Road Reconstruction Projects The two regional roads are proceeding separately as the regional road program identifies. the roads being completed on different time lines. St. John's Sideroad The St. John's Sideroad project has a planned completion date of 2015 and will provide for two lanes of traffic. The Environmental Assessment (EA) and concluding Environmental Assessment Report (ESR) have been completed and the detailed design is over 60 percent complete at this time. The Region intends to tender the project in early 2012, subject to property and utility relocation needs, for completion by 2015. At this point, it may be necessary to prepare an addendum to the ESR to consider the impacts of a.grade separated crossing along the water course. Leslie Street Leslie Street is planned to be completed in 2016 and will provide for four lanes of traffic. The EA for this project is nearing completion with the filing of the ESR planned for early 2011. Detailed. design would start the summer/fall of 2011, with tendering anticipated for early 2015. Similar to St. John's Sideroad, an addendum to the ESR may be required to include the three proposed underpasses. •Although there. may, be an opportunity to include a brief description of the desire to proceed with underpasses; the Region has indicated that any reference to underpasses in the current EA would not be significant and. would require additional work during the design phase. The Municipal Class Environmental Assessment Process is the Ministry of Environment's approved process for environmental approvals of specific projects. The assessment process is divided into five phases of activity and, depending on the defined schedule of the proposed activity, may require some or all of the phases to be completed. These phases are:. 1. Problem or Opportunity 2. Alternative Solutions 3. Alternative Design Concepts for Preferred Solutions 4. Environmental Study Report (ESR) 5. Implementation/Monitoring -69- General Committee Agenda September 7, 2010 Item ,6 - 7 August 17, 2010 .7. Report No. IES10-043 A project is categorized based on its environmental impact as.a Schedule A or A+, B, or C project. Schedule A projects are considered pre -approved with minimal requirements and Schedule C projects require full application of the process. Construction of underpasses or overpasses for pedestrian, recreational, or agricultural use are identified as Schedule B projects of under $2.2M and as Schedule C projects of over $2.2M. As the project scope is above $2.2M, this project would require a Schedule C environmental assessment which involves all of the above five steps. Trails Master Plan Status and Conformance to EA Process The Town is currently undertaking a trails master plan project to set the planning direction for the longer term. This plan has been scoped to identify trail locations but does not address grade separated crossings in relation to the environmental assessment process requirements. This document is in final draft form and is expected to be presented to Council before fall 2010. Within the context of the environmental assessment process, a master plan can be used to fulfil, at a minimum, the first two phases of the above process. To update the document to. satisfy the requirements of the Class EA process, at a minimum, the following would have to be completed: • Define problem as it relates to the crossings (i.e. need to move people from east side to west side of Leslie Street as part of trails network);.. • Identify all alternative solutions available; • Inventory natural, social and economic environments; • Identify impacts of alternative solutions and mitigating measures; • Identify recommended solution for each location (i.e underpass or at grade crossing); • Public and agency consultation; and • Notice of completion and 30 day public and agency review. A master plan that includes the environmental aspects of these crossings would be the logical deliverable to the Region in order to proceed to the subsequent phases of the Class EA process within the context of their Class EA activities for both of the road projects. As these crossings are likely to be considered a Schedule C undertaking due to the expected cost, an addendum to the current road ESR's would most likely be required as the current timing of the regional projects would not provide sufficient time to complete the necessary investigations for these crossings. The St. John's Sideroad ESR has already been filed and the Leslie Street ESR is scheduled to be filed in early 2011. Appendix "F" provides information from the MEA Municipal Class Environmental Assessment Process, and Appendix "G" provides excerpts for the Draft,Trails Master.Plan related to underpasses. -70- General Committee Agenda September 7, 2010 Item 6 - 8 August 17, 2010 - 8 - Report No. IES10-043 5. Regional Funding Opportunities The Region has indicated that they are unable to provide any funding towards the implementation of these crossings. If the Town was interested in including these crossings in the two road projects, then the Town would have to fund any required feasibility studies, design and construction costs. The Region was unable to commit to including any detailed analysis of the crossings in their current program until the Town confirms that funding is available and approved for this project. The Regional Pedestrian and Cycling Master Plan Study also does not identify any available funding for this project as local trails and regional road underpasses are not considered in the Plan. The focus of the Plan is for pedestrian crossings at planned intersections as supported by the identified routes within the Plan. 6. Estimated Construction Costs The Region provided preliminary construction cost estimates for the three crossings on Leslie Street. The estimate was based on a shallow underpass (approximately 1 m below road grade), with dimensions of 3.Om wide by 2.4m high. The, cost was, approximately $1.OM per crossing for a total estimated cost of $3.2M for the three crossings. The trails master plan has identified a minimum width of 4.2m or. greaterfor structures exceeding 18m in length, and a minimum height of 3.0m. Also, there is a proposed watermain along Leslie Street which limits the location of any crossing which effectively forces either a shallow crossing or a deep crossing. Subsequent discussion with Regional staff identified significant additional costs if the crossings were to be either of larger scale or located at a lower elevation near the valley floor. The estimate for each crossing may be upwards of $1.7M or $5.1M for three crossings. Using the same cost parameters, it would be expected that the cost for the St. John's crossing would also be approximately $1.01VI to $1.7M. The Region also confirmed that the estimates were only for the crossings and did not include any entrance grading, ramps or property. issues. Other considerations include lighting, security, accessibility issues, flood control and life safety and seasonal clearing requirements. The Region's consultant provided the Town with an engineering estimate of $200,000 per crossing including electricalAighting requirements and•foundation design. It is expected that this estimate would also include any preliminary design and environmental assessment activities. This is an upper limit based on each tunnel being designed independently from the current regional studies and will be revised once a decision to proceed has been confirmed. -71- General Committee Agenda September 7, 2010 Item 6 - 9 August 17, 2010 - 9 - Report No. IES10-043 7. Next Steps Considering the status of these road projects and the Town's Trails Master Plan, the following steps are outlined for consideration: • That the Region be requested to include these underpasses in the respective road projects to the extent possible.. • That the Region be requested to fund these projects as a logic extension of the regional pedestrian objectives. • That the Town consider leading the first two phases of the Class EA process to confirm route selection. • That a consultant be retained to undertake the first 2 phases of the Class EA process to recommend the preferred solution for the crossings. • That the Region be requested to incorporate the work completed by the consultant and undertake the completion of the remaining phases of the Class EA process on behalf of the Town and in conjunction with the current work being undertaken for the roads. • That a capital project be established in the 2011 budget cycle to identify the necessary funding for construction in the required years of the proposed projects. ALTERNATIVE(S) TO THE REPORT 1. Town to fund and complete Phases 1 and 2 Class EA activities in advance of Regional support. . . 2. Not proceed with the implementation of the crossings. FINANCIAL IMPLICATIONS The construction budget for each crossing is $1.OM for a shallow crossing and up to $1.7M for deeper crossings. Increasing the crossing height and width would increase costs proportionately. Funding for environmental assessments and design would be required for 2011/2012 with construction funding being required in the year of construction (2014/2015 and 2015/2015). The Region has been requested to provide the necessary funding for this project. Should the Regional funding request not be approved, staff will include the request for funding through the 2011 budget process. CONCLUSIONS The two projects, St. John's Sideroad and Leslie Street, are currently moving through the environmental and design phases. As underpasses for trail connections are a.priority for the Town of Aurora, it is now appropriate to request the inclusion of these structures in the regional road projects. -72- General Committee Agenda September 7, 2010 Item 6 - 10 August 17, 2010 -10 - Report No. IES10-043. It is therefore recommended to request that York Region include these structures in their projects and fund the projects in support of Regional pedestrian initiatives. The Town should consider funding these projects in the 2011 capital plan, if no other source of funding is secured._ ATTACHMENTS • Appendix "A" — Letter to York Region dated August 13, 2009 • Appendix "B" — Response letter dated June 29, 2010 from York Region • Appendix "C" — Drawing of Plan for Proposed Cycling Network • Appendix "D" = Schedule "I" -Aurora Trail Network Concept Appendix "E" Draft Trails Master Plan Location Map • Appendix "F" - Information from the MEA Municipal Class Environmental Assessment Process Appendix "G" Excerpts from the Draft Trails Master Plan related to grade separated crossings PRE -SUBMISSION REVIEW Executive Leadership Team Meeting of August 9, 201 b Prepared by. llmar Simanovskis, Director of Infrastructure and Enviromental Services - Ea 4371 '?llmar Simanovskis Director, Infrastructure & Environmental Services Neil Garbe Chief Administrative Officer M -73- General Committee Agenda September 7, 2010 AUR,011A ,y4Gf'YG [K. 6AOR%CONl�1Ni�/ August 13, zoos APPENDIX "A" Mr. Paul Jankowski General Manager, Transportation Services Regional Municipality of York 90 Bales Dr E East Gwillimbury, ON LOG IB0 Item 6 - 11 Public Works Department I.A. Simanovskis 905-727-3123 ext 4371 Isimanovskis@e-aura ra.ca Town of Aurora 1 Municipal Drive, Box 1000. Aurora, ON L4G 6,11 Dear Mr. Jankowski-. RE: Request for a pedestrianf underpass for St, Johns Sideroad and Leslie Street On July 20, 2009 Regional staff met with our staff and the Chair. of the Trails Sub -Committee, Mr. Klaus Wehrenberg, regarding a request to incorporate several pedestrian underpasses along St. John's Sideroad and Leslie Street. The conclusion of the meeting was that Town staff would be required to submit a formal request before the underpasses would be considered. This request would be through Council once the Town's Trails Master Plan is endorsed. In the interim; it is requested that the Region provide comment on the following: • Appreciating that an early request is desired, what is the. timing envelop for requesting that the underpasses be considered for both projects, and would an addendum to the ESR be required if the request is submitted after the studies are completed? What funding opportunities exist through the Region to support pedestrian trail improvements? • Could an estimate for underpass construction be provided in advance of town design criteria? Sincerely, Ilmar Simanovskis, P.Eng, Director, Public Works cc. Stephen Collins, Region of York Al Downey, Town of Aurora Jim Tree, Town of Aurora Klaus Wehrenberg S:\Public Works\Records\T05 Road Design and PlanningU05-ADM-153 Pedestrian Underpass St. Johne;2009 0813 leltot to region requesting lnformation.doca.3'.q .S%cf�'�!ln�ntty -74. General Committee Agenda. September 7, 2010 Item 6 - 12 APPENDIX 6913), Juno 29, 2014 Mr. Tlhtnar SiI114uovskis; pXng, Director, Cnfr h uct alitl 8tWironmental Services Town ofAurbra I Municip4l briim. Aurora, OoWi6 I AG 6,41 . Wpatort. (twds. Branch, Ro Town U erp M. _fto hd* L ..0 0 W rMatc.400 pre i hua!Agg: for your ,re. ,04of i1jm, (J): uaderpusxwon Leslie Stmd to be eQnslAerrA44d. pr, Ow.-p-A. (Or Leslie -Site' street to Mbto* Drive. in AAmb-my Covainittee), 14*'4t«ettk -75- General Committee Agenda September 7, 2010 'fio3vn o£A�rgra 1te4ue9,f;fori'�ZJ»Ua�?�ses XRatlo §t:F:.e1.-:{;lelli46'fon sheet'(YA 15.) to IvMulock DdVa (Y„R; -jQ a Crassirrg No. 3 - aPPraxlsnatdly 380m zkarth: ofSt JA}irt's Sid�road 240grnmx2160mm .eokrerete box ttx bessi}laewl'with a 3aflQ=w2l t= open bottom euiveit AV Waternlain isproposod byfhe Re�ptt on tlta-west side:of l aslie:Street cttrssuag over tit'e:tbrue existing culverts. The watmn4iu ltvt111si�cozuYtrtY6:ted fmm Septeuaber 010 to Se�temlier20T1. t he unde asses are.laCated.irt the.Arrtora 2C.latrd thatris, cutrantly at the preliminary st�gq'a:FSac�udary l'lacutii>rig, Th Tpwn has sbown the h ails; of/near the on: i i trrttal ,supplied to the Region and these tt-461saie.riprsltn}wn on the It igrr's . *iau: and Cycling Master Plan and the 1evrn a }ttccu ?isuaster Trails plan.. `lY lyeslieStreetEAfromWeiiinptOrkStreet•toh�,ftivos:iwt nalstags.iu l �rgri tti Ids to file the finvirnntuontai 9ttrcly 11 epctel i y.the end of tite suttzzrt.en S01b ,. The irzclpased futrtrciad eon&giarabotr rs a': 5 lane utlrarf cross siort tvitli Sxef th�zi�ttt.l�, tvtvwg l$nes, l �t�rl�e patias (t�nth�siil�and S prti:boulevards TTis �,qxt d�;�vslie Stieatis shawsi an the Reglrtt's �k11D��0��'eat-Reads Constrrtction ltia�;ta'tLt'kci be'te�aonstriictcd iu �l:i 5: �i�+'�iiy »f �fl'irdermasses: Ittuiiaate l tTraY. i legion Wmidered•thwe aptiofisw%r lire urYil 'msfies as NlaWs. E�l?ttkf 1a'�ie underpasses are p1ac1 avd b�' et. ` }zls;mom that the:eRastia3g culverfs;a ?:} gwatralty wider and bigbnt' ettive0 a i rltA wrll li}tva to be'.ctftasulted sue cx',�stve:gcatlingandiartapixl$ryoc. r�ieclhtl user§. Item - 13 -76- Gendral Committee Agenda Item 6 w 14. September 7, 2010 T-ONYn Of Aurora Roquest 'tbr Mi'dempows AbbVe-tho.orpliosed 7 Qkrun .5 wOcMqi4 Hiteb9ivo.$tadljrgftAra*ng work will berequired Option 3: 1%e and asses are placed at lineations thatare retnoto fiom the existing culverts, either above or below the propo4ed 7%mm watormaim Tito Town kto.dote nine the.details.for the three options. I'S allow theunderpasse,91abo=p1aved-over the proposed 750nuiN watemairi and clear existing utilities which way currently exist at upiftlUd dOW Obury. This ,:optiowmall roqui w-rclocationofall oxisting-atifities that -will be infoactod. as Wollas eensidCration ft*tbio utilities I indicated`. that tbo kasibillty ofthis option is considered low- as the rood proril a leas already been.set at, part of the Lcslip.$trqqEA. and raising the road. proiglew.ill requira additional lands With Ownsi" fill, 4101 I+'stllailate I indioated that si%Uoitudo costaftntatas for the.underpAsses deteminiA From .:future mad widening (houlomdslope tb bonliVand slo.ei;;LOM boN*U�jow thatoad and f6k.3000 x2400MM oancroto box undapassogaa follows, Leugdt. - OW ' 04 C. rossing 2 —� 4-4Niw T'lodlWed tl not required U. -77. General Committee Agenda September 7 2010; Tovm of AOW,; "nest for%4DW." 110404. A,A -,"WO4*04 Sitoot (MR j $j W 141,41,*Dtivo. (Y.R. 74) I indicated t , s your the request. in thg.M , is e- , I bat'iff is to add dm th gU %f �; ... ., . _ byucting. . t. e be looked'iLtriare closely atthe.detuiled design stage. and. �h-ea thj&,Ta*A d I e . cjdcs Ouhcjwth6y wish - to proceed. U,99k.fti-Olk—Us e&3bo4ld be considered by the Town fwe-. Oderpasses . with AODA roquivcmwtsfovaeoessibifity-, reewational ngs are to be Uf=jued,by,-Town) As youaeguesti, TveAI-proVide%f4ov, ute��- dram ,Wvoft works as -fir.die EA at the dkee pressing, iindet geput4woor. In; the, H 1%044 x5946 if you would ji)cie Comm; $""Ow nn.Owo iof; York Pegibn t6y.raftvl) —.Vd (QIQW r Item 6.- 15 -78- General Committee Agenda Item 6 - 16 September 7, 2010 APPENDIX "C" - 79 . General Committee Agenda Item 6 - 17 September 2 -80- General Committee Agenda September 7, 2010 i 4 4 3 ' { -81- General Committee Agenda Item 6 - 19 September 7, 2010 4 Appendix 1- Project Schedules APPENDIX "F" Muni, lval Class EA Description of the Project Cost Limit for Project Approved Under (Note. The Schedules shall he revie/ved inclusively Schedule to ensure that the correet schedule is selected.) Pre -Approved. L B C A I A+ 24. `Reconstruction of a water crossing where the reconstructed - NL facility will be for the same purpose, use, capacity and at the same location. (Capacity'refers to either hydraulic or road capacity.) This includesferry docks. 25. Reconstruction of a water crossing where the reconstructed - - <2.2 m >2.2 m facility will not be for the same purpose, use, capacity or at the same location. (Capacity refers to either hydraulic or road ea aci This includes <8.7 m >2.2 m 27. Construction of new grade separations 2& Construction of underpasses or overpasses for pedestrian, <2.2 m >2.2 m recreational or agricultural use 29— Construction of new' roadways 30. Reconstruction or alteration of a structure or the grading - <2.2 m > 2.2.m adjacent to it when the structure is over 40 years old, where the proposed work will alter the basic structural system, overall cons uration or avvearance of the stmctme WItIffm 31. Construction of noise barriers, i.e. structures. such as walls and - NL - - berms or a combination of the two 52. New fence installations not associated with another project NL - - - 33. Utility removal, modification or relocation for safety or aesthetic NL - purposes oses 34.• Restoration of a facility immediately after a natural disaster, NL - provided the facility is for the same purpose, use, capacity find at the same location " 35. Projects planned and approved under Ontario Regulation 586/06 NL - - - (see Section A.2.10.4 of Municipal Class EA) 36. Expansions, improvements and modifications to existing patrol NL yards and maintenance facilities where rho land acquisition is required 37. Expansions, improvements and modifications to existing patrol - - <2.2 on >2.2 in yards and maintenance facilities where land acquisition is " required 38. Establish new patrol yards or maintenance facilities - - <2.2 m >2.2 m 39. Retirement of existing roads and road related facilities - " NL - - 40. Retirement of existing laneways NL. - - 41. All other road related works - - <2.2 m >2.2 m 42. Any project which would otherwise be subject to this Class EA.. NL. - - and has fulfilled the requirements outlined in Section A,2.9 of this Class EA and for which the relevant Planning Act documents have been approved or have come into effect under the Planning Act, R.S.O 1990, Chapter P.13, as amended. In 6 4 4 d het V A Page 1-6 October 2000, as amended 2007 P -82- General Committee Agenda Item 6 - 20 September 7, 2010 Par! A- ClassyA Planning Process Municipal Class EA i Ili N ' „ W o � N w a i a I• o � � � N• y U u. ,A q4 ' a U •` -42 w bck y u� hF-1 N o rorof O N co C1'Q al S ul ➢.�i1 V W III q cr 'LOU 0 W pj m vYC' 06 jo o' p .PageA-22 October2000 asamended. 2001 -83- -84- General Committee Agenda Item 6 - 22 September 7,, 2010 APPENDIX "G" Excerpt From the Draft Trails Master Plan Related to Grade Separated Crossings 5.9.2 Underpasses and Tunnels Often an underpass or tunnel is the only way to cross significant barriers such as elevated railways and multilane highways. Designing trails through underpasses and tunnels can be challenging because of the confined space. Underpasses should be wide enough to accommodate all trail users whether they are traveling by foot, bicycle, in -line skates, wheelchair or other forms of transportation. Where feasible, it is suggested that trail widths through underpasses be equal to or greater than that of the approaching trail. The following, are design .considerations for underpasses or tunnels: • The minimum recommended underpass or tunnel width for a multi -use trail is 3.6 m. Where the structure,exceeds 18 m in length, in high traffic and/or urban areas the width should be increased to 4.2 m or greater; For shorter length underpasses,.a vertical clearance of 2.5 m is usually sufficient recommended; For longerstructures. a vertical clearance of 3.0 m should be considered. If service and/or emergency vehicles are to be accommodated within the.underpass, an increase, in vertical clearance may also need to be provided; o Underpasses and tunnels -can be a security concern and also present maintenance challenges. To address these issues, tunnels should be well lit with special consideration made to security, maintenance and drainage. Approaches and exits should be clear and open to provide -unrestricted views into and beyond the end of the structure, wherever possible;. Abutments should :be appropriately painted with hazard markings; :.. •Offensive,grpffiti and ;debris should also be removed promptly and regularly; and, • Ideally, the transition between the trail and underpass crossing should be level and provide for accessibility. In the case where an underpass crosses beneath ground -level trave)-ways,,rarops should ideally be provided to provide a transition down to the lower grade u9der.3he passage,•with grade or alignment changesbeing takenup by the access rari ps,wherever:pgsaible. 6.2.2 Grade Separated Crossings It (&intended that the proposed grade separated crossings be constructed at the same time the connecting ,trail segment(s). are constructed. However, should an opportunity arise in advance of the timing identified in the master plan, the Town should work with. appropriate agencles..to implement the crgssing..For example, the Town should work with York Region when a Regional road is being upgraded arid, a grade separation has been identified in the master plan as the preferred method of achieving the crossing. In these cases, the schedule will be dependent on the Region's schedule for Environmental Assessment and construction. In some locations it may be possible and preferable to develop an interim solution such as a pedestrian activated signal or median refuge island.- -85- General Committee Agenda September 7, 2010 Item 7 - 1 ��. TOWN OF AURORA AuIgRA GENERAL. COMMITTEE REPORT No. IES10-044 SUBJECT: Purchasing Approval for Concrete Sidewalk Repairs FROM: IlmarSimanovskis, Director of infrastructure & Environmental Services DATE: September 7, 2010 RECOMMENDATIONS THAT Council authorize the Purchase Order increase of the 2010 expenditure for concrete sidewalk removal and replacement from $58,235 to $121,800, plus taxes, for Contract No. PW2008-26 with Vaughan Paving Ltd. PURPOSE OF THE REPORT The purpose of this report is to seek Council's approval regarding the increase in the Purchase Order for concrete sidewalk' removal and replacement services. BACKGROUND Tender PW2008-26 was awarded to Vaughan Paving Ltd. to provide concrete sidewalk removal and replacement services for a three-year period. Vaughan Paving Ltd. was issued a Purchase Order on June 29, 2010 in the amount of $58,235, excluding taxes, for the concrete sidewalk repair portion of Operation Project No. 03460. There is $53,500 of unexpended funding in the Operation Project No. 03460 account that can now be used to perform additional concrete sidewalk repairs. Council approval is required to increase the Purchase Order from $58,235 to $121,800. COMMENTS There are bays of damaged sidewalk that require repair and by extending the value of this project, the amount of damaged sidewalk will be significantly reduced. Vaughan Paving Ltd. is in the third year of a three-year contract to provide concrete sidewalk removal and replacement. The unit prices in Tender PW2008-26 remain the same far 2010. Staff recommends amending the Purchase Order to a revised limit of $121,800 from the current $68,235. -86- General Committee Agenda September 7, 2010 Item 7 - 2 September 7 2010 .2- Report No. I S10-044 ALTERNATIVE(S) TO THE REPORT 1 Council may defer the project, 2. Council may deny the proposed Purchase Order increase. FINANCIAL IMPLICATIONS Funding in the amount of $53 a00 in the 2010 Operating, Project No. 03460 is available for concrete sidewalk removal and replacement. CONCLUSIONS Vaughan. Paving Ltd. is currently contracted to the Town 'to provide pavementcracksealing services and the firm has been providing a satisfactory level of service to the Town.. Staff recommend that a Purchase Order in the amount of $121,800 plus taxes be provided to Vaughan Paving L.td, for the 2010 pavement crack sealing work to be performed under Tender No PW2008-26. ATTACHMENTS N/A PRE=SUBMISSION REVIEW Executive Leadership Team Meeting of August 26, 2010 Prepared by: Steve Wilson, Technical Assistant Ext. 4377 f 4' / oo . r Simanovskls Neil Garbe Director of infrastructure & Chief Administrative Officer Environmental Services -87- General Committee Agenda September 7, 2010 Item 8 - 1 Awl TOWN OF AURORA AuRgoitA GENERAL COMMITTEE REPORT No. IES10-046 SUBJECT: Award of Tender No. IES2010-63 — Concrete Curb and Catchbasin Repairs FROM: I IlmarSimanovskis, Director of Infrastructure & Environmental Services DATE: September 7, 2010 RECOMMENDATIONS THAT $100,000 of approved capital funding be transferred from Project No. 31084 to a new capital project for curb and catchbasin repairs; and THAT Tender.No. IES2010-63 — Concrete Curb and -Catchbasin Repairs in various locations in the Town of Aurora be awarded to Curbscapes Concrete Ltd. in the amount of $178,100, plus taxes, based on tendered unit prices; and THAT Council authorize the Mayor and Clerk to execute the necessary Agreements for the project .PURPOSE OF THE REPORT To receive Council's authorization to award Tender No. IES2010-63—Concrete Curb and Catchbasin Repairs in various locations in the Town of Aurora. BACKGROUND Tender No. IES2010-63 is for various curb and catchbasin.repairs. Funding for this project is available through both an operating fund and a capital fund. In reviewing the extent of work that is required, and the. unit prices received through the tendering process, it is proposed that the budget for this project be, extended to maximize the curb repair program. COMMENTS 1:0 Project Description The project includes the.removal and replacement of.broken, heaved and settled concrete curbs and the repair of road settlements at catchbasins. Repairing as much of this damage is advantageous to improving the streetscape and reducing risk of public claims due to injury or vehicle damage. -88- General Committee Agenda September 7, 2010 Item 8 - 2 September 7; 2010 -2.- Report No. IES10-045 2.0 Tender Opening A total of three (3) companies purchased the tender documents and on August 24, 2010, the Tender Opening Committee received two (2) tenders. The two (2) compliant tenders opened for this project with prices included are shown in Table "A". Table A Company Name Total Bid Price (excluding Takes) 1 Curbscapes Concrete Ltd. $40,340.00* 2 Trisan Construction $139,175.42 Corrected total — Mathematical Error(s) 3.0 Tender Review Verification of the tenders was undertaken by Town staff including the correction of mathematical errors as necessary. The unit prices tendered have been used to determine the correct Total Bid Price. 4.0 Scope Increase.Based on Unit Pricing Curbscapes Concrete Ltd. is the low bid based on the unit price quantities identified in the tender documents. Staff set the unit quantities to best reflect the expected pricing and available budget. In addition to the available budget remaining in the operating account, it Would also be advantageous to apply surplus approved capital funding identified for road crack sealing (Project No. 31084) towards this related repair. It is therefore recommended that an additional $100,000 be transferred from the above project to increase the overall budget to $178,100 plus taxes. The contractor has agreed that they have the necessary forces to deliver on the increased scope at the quoted unit prices. ALTERNATIVES) TO THE REPORT Council may recommend not awarding this project, • .Council may recommend awarding this project without the requested funding increase. FINANCIAL IMPLICATIONS Funding in the amount of $78,100 (Operation Project No. 03510) has been provided for this contract through the annual operating budget. In the 2010 budget, Council approved funding for pavement crack sealing in the amount of $300,000 of which $200,000 remains uncommitted (Capital .Project No. 31084). The . $100,00d being requested will allow the Town to repair additional areas of damaged curbs and road settlements at catchbasins. -89- General Committee Agenda Item 8 - 3 September 7, 2010 September 7, 2010 - 3 - Report No. IES10-045 CbNCLUSIONS It is recommended that Tender No. IES2010-63 be awarded to Curbscapes Concrete. Ltd. in the amount of $178,100 plus taxes based on quoted unit prices and agreed increased scope. ATTACHMENTS N/A PRE -SUBMISSION REVIEW Executive Leadership Team Meeting of August 26, 2010 Prepared by: Steve Wilson, Technical Assistant - Ext. 4377 Ifnar Simanov kis NO Gabe Director, Infrastructure & Chief Administrative Officer Environmental Services -90- General Committee Agenda Item 9 - 1 September 7, 2010 AURORA. TOWN OF AURORA GENERAL COMMITTEE REPORT No. IES10-046 SUBJECT: Multi -Way Stop Control Request at McClellan Way and Briardale Place/Loraview Lane Intersection. . FROM: llmarS/manovskis,'Director ofInfrastructure & Environmental Services DATE: September7, 2010 RECOMMENDATIONS THAT multi -way stop sign control be installed at the McClellan Way and Briardale- Place/Loraview Lane intersection; and THAT a letter be sent to all affected residents with the Council's recommendations, PURPOSE OF THE REPORT The purpose of this report is to investigate the residents' safety concerns and the request of multi -way stop sign control at the McClellan Way and Briardale Place' and. Loraview Lane intersection. BACKGROUND On June . 9, 2010, the ,Traffic Safety Advisory. Committee (TSAC) considered. correspondence from area residents with concerns of .speeding on McClellan Way (Appendix"A") and a request for multi way -stop signs at the McClellan Way and Briardale Place/Loraview Lane intersection and recommended the following: "THAT the resident's correspondence be received; and THAT the information be referred to staff to investigate the resident's concerns; and THAT staff report back to the Traffic Safety Advisory Committee." Council adopted the TSAC. recommendations at their June 22, 2010 meeting. This report has been added to the General Committee meeting agenda for their - consideration as there are no further scheduled meetings�this year for the Traffic Safety Advisory Committee due to the upcoming Municipal elections. . -91,: General Committee Agenda September 7, 2010 Item 9 - 2 September 7, 2010 - 2 - Report No. IES10-046 COMMENTS 1:0 Existing Conditions McClellan Way is a two-lane collector roadway with an urban cross-section (curb and sidewalk), sidewalks on both sides, a pavement width of 9.5 meters and a posted 40km/h speed limit. McClellan Way also has a Community Safety Zone from Bathurst Street to Henderson Drive. There are no parking restrictions on McClellan Way north of the intersection and parkingis prohibited between 8:30am-4:30pm Monday to Friday on the north side west of the intersection. Briardale Place is a two-lane dead end local roadway with an urban cross-section, sidewalk on the south side, a pavement width of 8.5 metres and a posted 40km/h speed limit. There are no parkingrestrictions on Briardale. Place Loraview Lane is a two-lane roadway with an urban cross-section, sidewalk on the north, east and south sides. The street has a pavement width of 8.5 meters and a posted 40km/h speed limit. There are no parking restrictions on Loraview Lane. There have been four (4) reported collisions, at the McClellan Way and Briardale Place/Loraview Lane intersection in the past three years. Figure No. 1 shows the area in question. 2.0 Speeding Concerns To determine the traffic volumes and vehicular speeds on McClellan Way, an Automated. Traffic Recorder (ATR) was installed from June 23 to June 29i 2010. The results are summarized in Table No. 1 below. Table No.1 - Vehicular Speed and Traffic Counts on McClellan WAY The results of the vehicular speed and traffic counts show the average speed is between 46 and 48 km/h and the 85t" percentile speed is between 53 and 54 km/h. , The average daily traffic count is 2312 and 2,186 for the eastbound and westbound respectively. The overall average daily traffic of 4,298 vehicles is within the range expected for a collector road, which typically ranges between 8,000—12,000 vehicles per day: Traffic counts and speed study summary sheets are attached as Appendix `B". -92- General Committee Agenda September 7,.2010 Item 9 - 3 September 7, 2010 - 3 - Report No. IES10-046 3.0 All -Way Stop Sign Review for the McClellan Way and Briardale Place/Loraview Lane Intersection Staff conducted an eight (8) hour multi -way stop sign review of the McClellan Way and Briardale Place/Loraview Lane intersection on Wednesday, July 14, 2010. The results are shown in Table No. Z. Table No. 2 - Stop Sign Analysis ISIV IIIIIIIII&A Iit�Sl�• � Ilii®II�� •�� �./��s® 239 The established warrants state that one or more of the following conditions must exist at an intersection on a collector/local street before the installation of multi -way stop signs is warranted: • Total traffic volume entering the intersection from all approaches must average at least 500 vehicles per hour for any 8 hours of an average day, and the combined vehicular and pedestrian volume from the minor street or highway must average at least 200 units per hour for the same 8 hours; • An accident problem existing at the intersection is indicated by having had three (3) or more accidents at the intersection in a year; and • A restricted view exists at the intersection. As can be seen, the average volume entering the intersection from all approaches is 239veh/h for an 8-hour period_ The combined average vehicular and pedestrian traffic from Briardale Place/Loraview Lane is 30 units for the same 8-hour period. Based on the low traffic volumes observed during the AM, off-peak and PM peak hours, the required volume warrant would likely not be met. Although the study was conducted in the summer when traffic levels are generally lower than during the rest of the year; the increase expected during the other months of the year will not be enough to satisfy the volume warrants. -93- General Committee Agenda September 7, 2010 .Item 9 - 4 September 7, 2010 . .4- 1 Report No. IES10-046 The second warrant has also not been niet, as there have only been 4 reported collisions at this intersection in the past 3 years. It is noted that this analysis includes the most recent collision which occurred on October 18, 2009. On July 14, 2010, staff conducted a site visit to verify the sightline distances on McClellan Way and on both sides of Briardale Place and Loraview Lane. The speed limit on McClellan Way.is 40km/h. For this speed, the desirable sight distance is approximately 120 metres. . There are adequate sightline distances on both sides of McClellan Way for motorists approaching at the Loraview Lane leg, however this is not the case for motorists approaching at the Briardale Place leg and the measured sightline distances were approximately 55-60 metres to the east and approximately 60-65.metres to the west. These distances are significantly lower than the desirable sight distances. Figure No.2 and 3 show the sightlines on McClellan Way from Loraview Lane and Briardale Place respectively. Sightlines are being hindered for motorists exiting Briardale Place onto McClellan Way.by eastbound or westbound horizontal and vertical curves. The sightline distances on McClellan Way ate further reduced during the winter months by snow banks. . CONCLUSION The traffic operations on McClellan Way in the vicinity of Briardale Place and Loraview Lane intersection have been reviewed. Vehicular speed and traffic volume counts were conducted on McClellan Way and both -average speed and volumes are within the acceptable range for collector roads. The 85t" percentile speed should be 15 km1h above the posted speed to initiate traffic calming measures. The average total vehicular traffic entering the 'intersection from all approaches is 239veh/h for an. 8-hour period.. The average side street traffic volume entering the intersection is 30veh/h for_the same 8-hour period. Based on this analysis, the required volume warrant has not been satisfied. Although the traffic volume counts were conducted in the summer when traffic levels are generally lower than during the rest of the year, the increase. expected during the other months of the year will not be enough to satisfy the volume warrants. The second warrant has not been satisfied as the intersection of McClellan Way and Briardale Place/Loraview Lane has four (4) reported collisions in the past three years. The third warrant has been satisfied as sightline issues exist for motorists exiting Briardale Place to see vehicles travelling eastbound and westbound on McClellan Way. Based on the sightline concerns, staff recommend that the multi -way stop signs should be installed at the McClellan Way and Briardale Place/Loraview Lane intersection. The installation of multi -way stop sign control will address the sightline issue and increase safety for both motorists and pedestrians. -94- General Committee Agenda September 7, 2010 Item 9 - 5 September 7, 2010 - 5 - Report No. 1ES10-046 ALTERNATIVE(S) TO THE REPORT Council may wish to not implement multi -way stop control at McClellan, Way and the Briardale Place/Loraview Lane intersection. FINANCIAL IMPLICATIONS The cost to install the necessary. signage is estimated to be $250 and funding is available in the operating budget. ATTACHMENTS • Appendix "A" Correspondence from area residents • Appendix "B" — Traffic counts and speed studies summary sheets • Figure No. 1 — Key Map of Area in Question Figure no. 2 — Photos of McClellan Way from Loraview Lane • Figure No. 3 — Photos. of McClellan Way from Briardale Place Prepared by; Jamal Massadeh, Traffic/Transportation Analyst, ext. 4374 11mar Stitnadovskis Director, Infrastructure & Environmental Services Neil Garbe Chief Administrative Officer MORE OIOZ(gzas ^96- 'uajlsw slgi ul uopuspe pus awp unoA ■og sulue4l hueyg .pama]nw uopenlls Iuaswd Sol enaq of sappo41ne luenalau a411pawdde 1461w 14o14m Aq ssaowd agl pus ones] 941 uo mar s,umol ail pueleuepun uogaq ueo I.legi os 'plaidn jou Siam heig A4m summ a4l pus julod s]gg le dole . 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Committee Agenda - Item 9 - 7 September 7, 2010 Massadeh,Jamal From: Eastwood, Garde on behalf of Info Sent: Wednesday, May 19, 201012:22 PM To: _.. Massadeh, Jamal Subject: FW: Aurora - Contact Form Hi Jamaly can you please look into the attached inquiry (see e-mail below) Thanks! Have a Great 'Day! Carrie Eastwood - Main Reception/General Inquiries - Customer and Legislative Services 2nd Floor, Aurora Town Hall 1 Municipal Drive, Box 1000 Aurora Ontario, 1,9G 671 Phone: 905-727-1375 Fax: 905-726-4732 E-mail: ceastwood@e-aurora.ca - Please visit our website www.e-auxoro.ca From: Sent: May 190, 2010 12: 13 PM ' To: Info Subject! Aurora - Contact Form Name Bonnie M slow emailAddress• Address - 35 Br ar a e ace. Furtherxnformation = Yes D'escriptfon'= Good 'morning! - - I work for the Town of Newmarket & I live in Aurora, on Briardale Place. I offered to.send an, email to the Town on behalf of the neighbours: Both of our issues are realted to Public " works. 1. the walkway at the top of our street leading to McLellan Way is falling apart & the Tittle .kids who ride down their on their bikes & skateboards ' could got hurt. 2) We .'need a stop sign. We've asked this be looked at over the years but it's -getting 'worse. Briardalo.Place-has a significant blind spot when ,you pull'.out. The txaffic on McLellan' goes too fast & there have been several close calls. Also, kids cross the road as there -are buses who do pick ups across the street. You can't appreciate our challenging this intersection is until you pull out of Briardale onto McLellan way, turning left. We'd be happy to meet staff at the stop sign (please choose a busier time of day) to show how much of a challenge it is. Thank you very much!!! 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