Agenda - Mayor's Golf Classic Funds Committee - 20240307Town of Aurora
Mayor's Golf Classic Funds Committee
Meeting Revised Agenda
Date:Thursday, March 7, 2024
Time:10 a.m.
Location:Video Conference
Meetings are available to the public via live stream on the Town’s YouTube channel. To participate,
please visit aurora.ca/participation.
Pages
1.Call to Order
Note: Added items are marked with an asterisk (*).
2.Land Acknowledgement
3.Approval of the Agenda
4.Declarations of Pecuniary Interest and General Nature Thereof
5.Receipt of the Minutes
5.1 Mayor’s Golf Classic Funds Committee Meeting Minutes of February 2,
2024
1
That the Mayor’s Golf Classic Funds Committee Meeting
Minutes of February 2, 2024, be received for information.
1.
6.Delegations
7.Matters for Consideration
7.1 Application from Aurora Sports Hall of Fame; Re: Mental Health in Sport -
Breaking the Stigma Initiative
5
That the Application from Aurora Sports Hall of Fame; Re:
Mental Health in Sport - Breaking the Stigma Initiative be
received; and
1.
That the Committee provide direction to:2.
Grant the funding request;a.
Deny the funding request; orb.
Defer consideration of the funding request to a future
meeting.
c.
7.2 Application from Big Brothers Big Sisters of Peel York; Re: Mentoring
Programs within Aurora
11
That the Application from Big Brothers Big Sisters of Peel York;
Re: Mentoring Programs within Aurora Initiative be received; and
1.
That the Committee provide direction to:2.
Grant the funding request;a.
Deny the funding request; orb.
Defer consideration of the funding request to a future
meeting.
c.
7.3 Application from Easter Seals Ontario; Re: Equipment Funding Program 16
That the Application from Easter Seals Ontario; Re: Equipment
Funding Program be received; and
1.
That the Committee provide direction to:2.
Grant the funding request;a.
Deny the funding request; orb.
Defer consideration of the funding request to a future
meeting.
c.
7.4 Application from Canadian Centre for Abuse Awareness (Abuse Hurts);
Re: Delivering Hope Program
26
That the Application from Canadian Centre for Abuse Awareness
(Abuse Hurts); Re: Delivering Hope Program be received; and
1.
That the Committee provide direction to:2.
Grant the funding request;a.
Deny the funding request; orb.
Defer consideration of the funding request to a future
meeting.
c.
7.5 Application from CHATS - Community and Home Support to Seniors; Re:
Transportation Program
29
That the Application from CHATS - Community and Home
Support to Seniors; Re: Transportation Program be received; and
1.
That the Committee provide direction to:2.
Grant the funding request;a.
Deny the funding request; orb.
Defer consideration of the funding request to a future
meeting.
c.
*7.6 Application from Hill House Hospice; Re: Walk for Compassionate Care 55
That the Application from Hill House Hospice; Re: Walk for
Compassionate Care be received; and
1.
That the Committee provide direction to:2.
Grant the funding request;a.
Deny the funding request; orb.
Defer consideration of the funding request to a future
meeting.
c.
8.Informational Items
9.New Business
10.Adjournment
Town of Aurora
Mayor's Golf Classic Funds Committee
Meeting Minutes
Date:
Time:
Location:
Friday, February 2, 2024
10 a.m.
Video Conference
Committee Members: Angela Covert (Chair)
Michelle Black (arrived at 10:18 a.m.)
Robert Gaby
Abe Reiss (Vice Chair)
Dan Winters
Members Absent Shaheen Moledina
Other Attendees: Jason Gaertner, Manager, Financial Management
Michael de Rond, Town Clerk
Jaclyn Grossi, Deputy Town Clerk
_____________________________________________________________________
1. Call to Order
The Chair called the meeting to order at 10:04 a.m.
Item 7.2 and item 7.3 were considered before item 7.1
2. Land Acknowledgement
The Committee acknowledged that the meeting took place on Anishinaabe lands,
the traditional and treaty territory of the Chippewas of Georgina Island,
recognizing the many other Nations whose presence here continues to this day,
the special relationship the Chippewas have with the lands and waters of this
territory, and that Aurora has shared responsibility for the stewardship of these
lands and waters. It was noted that Aurora is part of the treaty lands of the
Mississaugas and Chippewas, recognized through Treaty #13 and the Williams
Treaties of 1923.
Page 1 of 57
Mayor's Golf Classic Funds Committee Meeting Minutes
Friday, February 2, 2024 2
3. Approval of the Agenda
Moved by Dan Winters
Seconded by Robert Gaby
That the agenda as circulated by Legislative Services be approved.
Carried
4. Declarations of Pecuniary Interest and General Nature Thereof
Dan Winters declared a pecuniary interest regarding item 7.1 Application from
The Stratas Foundation; Re: Mental Health Research Funding as he assists the
Charity. He did not take part in the discussion or vote on the item.
5. Receipt of the Minutes
5.1 Mayor’s Golf Classic Funds Committee Meeting Minutes of November 30,
2023
Moved by Abe Reiss
Seconded by Robert Gaby
1. That the Mayor’s Golf Classic Funds Committee Meeting Minutes of
November 30, 2023, be received for information.
Carried
6. Delegations
None
7. Matters for Consideration
7.1 Application from The Stratas Foundation; Re: Mental Health Research
Funding
Moved by Abe Reiss
Seconded by Robert Gaby
1. That the Application from The Stratas Foundation; Re: Mental
Health Research Funding be received; and
Page 2 of 57
Mayor's Golf Classic Funds Committee Meeting Minutes
Friday, February 2, 2024 3
2. That the Committee grant the funding request in the amount of
$5,000.00
Carried
7.2 Application from Community Living Central York; Re: Program Support
Moved by Dan Winters
Seconded by Abe Reiss
1. That the Application from Application from Community Living
Central York; Re: Program Support be received; and
2. That the Committee grant the funding request in the amount of
$5,000.00
Carried
7.3 Application from the Women's Centre of York Region; Re: Financial
Empowerment Program
Moved by Dan Winters
Seconded by Robert Gaby
1. That the Application from the Women's Centre of York Region; Re:
Financial Empowerment Program be received; and
2. That the Committee grant the funding request in the amount of
$5,000.00
Carried
8. Informational Items
None.
9. New Business
None.
10. Adjournment
Page 3 of 57
Mayor's Golf Classic Funds Committee Meeting Minutes
Friday, February 2, 2024 4
Moved by Abe Reiss
Seconded by Dan Winters
That the meeting be adjourned at 10:31 a.m.
Carried
Page 4 of 57
100 John West Way
Aurora, Ontario
L4G 6J1
(905) 727-3123
aurora.ca
Application to Recieve Funds
The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted
several community organizations to provide much needed services to residents living in the Town of Aurora.
Recipient selection is conducted annually by the application review and disbursement committee of the
Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application.
Funding Criteria and guidelines;
Individual applicants and community groups must demonstrate financial hardship or a limited means
to retain funds in another manner. Individual applications demonstrating financial hardship will be kept
confidential.
Individuals and organizations may not receive funding for more than two consecutive years.
Funding requests for more than $5,000 in a calendar year will not be accepted.
Funding requests for more than 50% of an initiative will not be considered and applicants must
demonstrate how the remaining funds will be or have been obtained
Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the
funding will provide
Successful applicants will be required to report back in any way they deem appropriate regarding the
utilization of funds within six (6) months of receiving funds
Name of Individual or Community Group *
Aurora Sports Hall of Fame
Address
Street Number and Name *
100 John West Way
City/ Town *
Aurora
Page 5 of 57
Province *
Ontario
Postal Code *
L4G 6J1
Contact Information
Email Address *
president@aurorashof.ca
Phone Number *
(416) 889-6069
On a separate document, please outline your initiative and any supporting documentation you
have. The information being provided should align with the funding criteria guidelines found
above. Please attach your documentation with this this form.
Page 6 of 57
Mental Health in Sport - Breaking the Stigma
Brought to you by The Aurora Sports Hall of Fame
1 | P a g e
In the fast-paced and competitive realm of sports, traditionally the topic of mental health often
taken a back seat to physical performance. However, over the recent years, our society has
recognized that in fact, it's a crucial aspect that profoundly influences our overall well-being and
success as human beings.
Purpose
"Mental Health in Sport - Breaking the Stigma" is a pioneering event experience crafted to shine
a stronger spotlight on the traditionally often-overlooked subject of mental wellness among
athletes and sports athletes (amateur, and professional, young and old).
This program will address this topic with directness, focus, and transparency, fostering an
environment of safety and non-judgment. Our discussions will be candid, forward-thinking, and
designed to spark meaningful conversations among our audience.
The primary goal is to educate our community about the diverse issues and challenges
surrounding mental health in sports, while also celebrating the resilience and achievements of
individuals who are navigating and advocating for mental well-being in sports and beyond.
Learning Outcomes
1. Participants will gain an understanding of how to actively contribute to the ongoing
conversation aimed at fostering stronger health and well-being within the community, particularly
within the Town of Aurora and its neighbouring areas. Through engagement in this program,
participants will demonstrate their commitment to promoting the welfare of community members
and advocating for a healthier future for all.
2. By exploring collaboration and financial support mechanisms, participants will be equipped to
empower local initiatives and foster a heightened sense of community cohesion throughout the
region.
3. Participants will gain an understanding of the importance of building resilient communities
that extend beyond geographical borders. Through engagement in this event, they will reinforce
their dedication to advancing global community development. By nurturing vibrant communities
where individuals can thrive, participants will be equipped to catalyze a positive ripple effect that
transcends local boundaries, thereby making a meaningful impact on a broader scale.
We look forward to joining hands with our partners and community members to create a lasting
impact that enhances the well-being of everyone involved.
Together, we can pave the way for a brighter, healthier, and more vibrant future for all.
Let's unite and make a meaningful difference in our communities and beyond.
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Mental Health in Sport - Breaking the Stigma
Brought to you by The Aurora Sports Hall of Fame
2 | P a g e
Who Should Attend:
This event is open to a diverse audience, and we encourage the following individuals to attend:
Athletes: Whether you are a seasoned professional or an aspiring athlete, this event is
designed to provide insights into managing mental health challenges, building resilience, and
optimizing performance.
Coaches: As a coach, you play a significant role in your athletes' lives, and understanding
mental health is crucial for creating a supportive and inclusive environment. Attend this event to
learn about effective strategies for supporting your athletes' mental well-being and fostering a
positive team culture.
Mental Health Professionals: If you are a mental health professional interested in working with
athletes or sports organizations, this event will provide you with valuable insights into the unique
challenges athletes face and effective ways to support their mental health needs.
Sports Administrators: Sports administrators and organizations have the power to influence
the well-being of their athletes. Attend this event to discover how to integrate mental health
support into your sports programs and create a culture that prioritizes both physical and mental
well-being.
Sports Enthusiasts: Anyone passionate about sports and mental health is welcome to attend.
Gain a deeper understanding of the challenges faced by athletes and learn how you can be an
advocate for breaking the stigma surrounding mental health in sports.
Possible Guest Speaker:
We have a selection of individuals who possess the ideal expertise and potential to serve as
event brand ambassadors, assisting in promotional efforts:
▪ Kaleb Dahlgren: Humbolt Bus Crash Survivor
▪ Debbie Wilkes: RSW, specializes in high performance sport and mental health
▪ Allison Forsyth: safe sport + mental health, support for coaches specifically
▪ Gillian McCullough: current Athletic Director, Seneca College
▪ Jason Sealy: Life coach with lens on supporting coaches
▪ Hailey Jones: lens on supporting women in sport
▪ Paul Rosen: Gold Paralympian and author “Never Give Up”
▪ Paul Jones: Media personality
▪ Michael Landsberg: Media personality & mental health advocate
▪ Jim Thomson – Mental Health & Motivational Champion
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Mental Health in Sport - Breaking the Stigma
Brought to you by The Aurora Sports Hall of Fame
3 | P a g e
Value of attending
By attending "Mental Health in Sport - Breaking the Stigma," you will:
1. Gain Insights and Knowledge: Learn from current and former athletes, coaches, and
mental health professionals who will share their experiences and expertise in dealing
with mental health challenges in the world of sports.
2. Discover Coping Mechanisms: Acquire practical coping strategies and resilience-building
techniques to help manage stress, anxiety, and other mental health issues that may
arise in the context of sports.
3. Build Support Networks: Connect with like-minded individuals from the sports community
who share a commitment to breaking the stigma surrounding mental health. Forge
valuable connections and support systems to help athletes and sports professionals
thrive.
4. Promote Positive Change: Be part of a transformative movement that advocates for a
holistic approach to sports, where mental well-being is given the importance it deserves
alongside physical prowess.
Request for Sponsorship Funding:
We kindly request the Annual Mayor’s Golf Event Committee to consider supporting the Aurora
Sports Hall of Fame, particularly this inaugural signature event. We believe that the
municipality's brand standards and mission values closely align with the goals and purpose of
this event.
At the heart of this alignment is our shared commitment to fostering conversations about mental
health and promoting the well-being of all Aurorans, regardless of age.
We are inviting an investment of $5,000 to bolster the inaugural launch of this event. Your
contribution will be instrumental in ensuring the success of the occasion and advancing our
mission to break the stigma surrounding mental health conversations in our community and
society.
Page 9 of 57
Mental Health in Sport - Breaking the Stigma
Brought to you by The Aurora Sports Hall of Fame
4 | P a g e
Together, we can break the stigma surrounding mental health in sports and create an
environment that supports the overall well-being of athletes and sports professionals.
Join us at "Mental Health in Sport - Breaking the Stigma" and be part of the solution to prioritize
mental health in the sports community.
This event represents a turning point in how we approach mental health in sports, and your
participation will help pave the way for a healthier, more supportive future.
Be the catalyst for change – see you there!
CONTACT INFORMATION
Javed S. Khan, CD
President & Chair
Aurora Sports Hall of Fame
Tel/Text: 416.889.6069
Email: president@aurorashof.ca
Page 10 of 57
100 John West Way
Aurora, Ontario
L4G 6J1
(905) 727-3123
aurora.ca
Application to Recieve Funds
The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted
several community organizations to provide much needed services to residents living in the Town of Aurora.
Recipient selection is conducted annually by the application review and disbursement committee of the
Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application.
Funding Criteria and guidelines;
Individual applicants and community groups must demonstrate financial hardship or a limited means
to retain funds in another manner. Individual applications demonstrating financial hardship will be kept
confidential.
Individuals and organizations may not receive funding for more than two consecutive years.
Funding requests for more than $5,000 in a calendar year will not be accepted.
Funding requests for more than 50% of an initiative will not be considered and applicants must
demonstrate how the remaining funds will be or have been obtained
Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the
funding will provide
Successful applicants will be required to report back in any way they deem appropriate regarding the
utilization of funds within six (6) months of receiving funds
Name of Individual or Community Group *
Big Brothers Big Sisters Peel York
Address
Street Number and Name *
71 West Drive, Unit 23
City/ Town *
Brampton
Page 11 of 57
Province *
Ontario
Postal Code *
L6T 5E2
Contact Information
Email Address *
jennalee.bryan@bigbrothersbigsisters.ca
Phone Number *
(647) 556-3996
On a separate document, please outline your initiative and any supporting documentation you
have. The information being provided should align with the funding criteria guidelines found
above. Please attach your documentation with this this form.
Page 12 of 57
Head Office: 71 West Drive, Unit 23, Brampton, ON L6T 5E2 York Office: 350 Industrial Parkway South, Aurora, ON L4G 3V7
905.457.7288 • bbbspeelyork.ca • Charitable Business # 11880 9482 RR0001
Tuesday, January 30th, 2024
Town of Aurora
100 John West Way, Box 1000
Aurora, Ontario L4G 6J1
Att: Town of Aurora’s Mayor’s Golf Classic Fund Committee
Who we are:
Big Brothers Big Sisters of Peel York (BBBSPY) has been providing essential mentoring services
for children and youth across Peel and York Regions for over 50 years. Our mission is to enable
lifechanging mentoring relationships to ignite the power and potential of young people. Our vision is
that all young people realize their full potential. BBBSPY offers 15 core programs for 1500 children and
youth between the ages of 6 and 17 years old. These include one-to-one and group mentoring services
delivered both in the community and in schools, across 12 different municipalities such as Aurora in
Peel and York Region.
Big Brothers Big Sisters Peel York is committed to offering mentoring programs that meet the unique
needs of children and youth facing adversity. Young people enrolled in BBBSPY programs have
experienced an average of five adverse childhood experiences, such as living in poverty, social
isolation, abuse, family breakdown, bullying, systemic racism, or mental health issues.
Families and young people are referred to BBBSPY by schools, social workers, mental health agencies,
Children’s Aid Societies, and community partners. BBBSPY has long standing partnerships
with local school boards, the Black Community Advisory Council of the United Way of Greater Toronto,
the Black Youth School Success Initiative, the Rainbow Support Network, the Regional Diversity
Roundtable, and local settlement organizations.
Currently BBBSPY has about 300 youth on waiting lists and is deeply committed to reducing wait times
for the young people we serve. Presently, our staff is engaged in Mentor recruitment efforts. The
ultimate goal is to better serve our community's most vulnerable youth through timely matching with
shared identity Mentors, and those with similar lived experience.
The Ask:
Big Brothers Big Sisters Peel York is requesting $5,000 from the Town of Aurora’s Mayor’s Golf Classic
Fund for Aurora mentoring programs.
What will the request be used for:
The funds that are being requested through the Town of Aurora’s Mayor’s Golf Classic Fund are to be
used to support all mentoring programs that BBBSPY offers within Aurora. This would include both our
one-to-one mentoring programs both for Big Brothers and Big Sisters, our In-School Mentoring and
also our Go Girls and Game on Programs.
This would help us to serve approximately 25 youth between the ages of 6-17 in Aurora in 2024
through these programs based on our numbers from 2023. It would also include approximately 8 adult
mentors from Aurora to help run and lead these programs.
Page 13 of 57
Head Office: 71 West Drive, Unit 23, Brampton, ON L6T 5E2 York Office: 350 Industrial Parkway South, Aurora, ON L4G 3V7
905.457.7288 • bbbspeelyork.ca • Charitable Business # 11880 9482 RR0001
If the funding were secured for our mentoring programs it would help Big Brothers Big Sisters with
covering the costs of food, program supplies, rentals for running the programs etc. With the funding
helping to support approximately 32 residents of Aurora (25 youth and 8 adult mentors), the $5,000
would break down to approximately $155 per individual. For our one-to-one programs specifically, it
typically costs $1,000 per year to fund a match, we would divide these funds as mentioned above to
help with both one-to-one and our other community and in-school programs that currently run within
Aurora.
Big Brothers Big Sisters of Peel York is a mentoring organization for children and youth. BBBSPY is
committed to offering mentoring programs that meet the needs of marginalized children and youth
who are facing adversity. BBBSPY offers a range of one-to-one and group mentoring programs in York
Region, both in the community and in schools, which all adhere to Big Brothers Big Sisters of Canada
(BBBSC) National Standards of Service Delivery. These National Standards ensure child safety and
quality assurance. The Standards include thorough screening of Mentors and an in-depth Needs
Registry of children/youth, including an assessment of the adversities they face in their lives.
Experienced Casework staff conduct regular touchpoints with matches following a National Match
Support Framework. These touchpoints provide ongoing assessment of mentoring relationships and
timely problem-solving.
The funding that is being sought will serve the Aurora community by providing these life changing
mentoring experience to youth between the ages of 6 and 17 within the community, through these
current programs that we offer within Aurora:
• Big Brothers Big Sisters Mentoring - one to one mentoring relationships in the community
• In-School Mentoring – one to one mentoring relationships in schools
• Go Girls! Healthy Bodies, Healthy Minds – 7 week group mentoring program for adolescent youth
who identify as female, ages 11-14, offered in schools
• Game On! Eat Smart, Play Smart, Live Smart – 7 week group mentoring program for adolescent
youth who identify as male, ages 11-14, offered in schools
Big Brothers Big Sisters Peel York programming is not only helping the children and youth we serve by
helping them with various societal struggles and barriers that they may face to help them realize their
full potential. Which in turn is helping to shape and guide them to become community members who
are caring, inclusive, collaborative and trusting. With every $1 invested in our programming returns
between $18-$23 to society through taxes, higher incomes, volunteerism, and charitable donations.
The funding from the Mayor’s Golf Classic Fund would assist in furthering the mission of Big Brothers
Big Sisters Peel York, by helping us to continue supporting and growing the youth we serve in Aurora.
Not only will it help us to continue running the community and school programs that are already being
supported in the community, but it will also help us to continue to grow our programs for those that
are in need of our mentoring programs. Currently BBBSPY has about 300 youth on waiting lists (across
all of Peel & York) and is deeply committed to reducing wait times for the young people we serve.
Page 14 of 57
Head Office: 71 West Drive, Unit 23, Brampton, ON L6T 5E2 York Office: 350 Industrial Parkway South, Aurora, ON L4G 3V7
905.457.7288 • bbbspeelyork.ca • Charitable Business # 11880 9482 RR0001
Presently, our staff is engaged in Mentor recruitment efforts. The ultimate goal is to better serve our
community's most vulnerable youth through timely matching with shared identity Mentors, and those
with similar lived experience. The need for our services is growing across all regions we serve and
receiving funds that can help us to support the supplies, food, rental costs etc. that are involved with
these programs help us greatly to be able to continue offering them, and hopefully expanding them to
help diminish the waitlist and we hope to achieve that in the Town of Aurora if successful in receiving
these funds.
**Please note** Although we serve all of Peel York please note that the funds requested here would
specifically be to help us serve the youth and mentors that we work with and programs we provide
specifically in the Town of Aurora.
Any questions or further information required please contact:
Jennalee Bryan
Fund Development Specialist
Big Brothers Big Sisters Peel York
Jennalee.bryan@bigbrothersbigsisters.ca
(647)556-3996 ext. 306
Page 15 of 57
100 John West Way
Aurora, Ontario
L4G 6J1
(905) 727-3123
aurora.ca
Application to Recieve Funds
The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted
several community organizations to provide much needed services to residents living in the Town of Aurora.
Recipient selection is conducted annually by the application review and disbursement committee of the
Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application.
Funding Criteria and guidelines;
Individual applicants and community groups must demonstrate financial hardship or a limited means
to retain funds in another manner. Individual applications demonstrating financial hardship will be kept
confidential.
Individuals and organizations may not receive funding for more than two consecutive years.
Funding requests for more than $5,000 in a calendar year will not be accepted.
Funding requests for more than 50% of an initiative will not be considered and applicants must
demonstrate how the remaining funds will be or have been obtained
Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the
funding will provide
Successful applicants will be required to report back in any way they deem appropriate regarding the
utilization of funds within six (6) months of receiving funds
Name of Individual or Community Group *
Easter Seals Ontario
Address
Street Number and Name *
One Concorde Gate, Suite 700
City/ Town *
Toronto
Page 16 of 57
Province *
Ontario
Postal Code *
M3C 3N6
Contact Information
Email Address *
apeterson@easterseals.org
Phone Number *
(647) 273-6023
On a separate document, please outline your initiative and any supporting documentation you
have. The information being provided should align with the funding criteria guidelines found
above. Please attach your documentation with this this form.
Page 17 of 57
Page 1 | 8
Funding Proposal
Prepared for
The Town of Aurora and the Mayor’s Charity Golf
Classic
by
Easter Seals Ontario
In support of
The Equipment Funding Program
Essential Mobility and Accessibility Equipment for
Children and Youth with Physical Disabilities
January 31, 2024
To discuss this proposal and Easter Seals Ontario, please contact:
Andrea Peterson
Development Office York Region
Easter Seals Ontario
647-273-6023
apeterson@easterseals.org
Easter Seals Ontario Charitable Registration Number 119068377 RR0001
Page 18 of 57
Page 2 | 8
Incorporated as The Ontario Society for Crippled Children
BACKGROUND
Easter Seals is a registered charitable organization that helps children and youth with
physical disabilities from all ethnic and religious backgrounds, with a variety of physical
disabilities and medical conditions, including cerebral palsy (CP), spina bifida, muscular
dystrophy (MD), spinal muscular atrophy (SMA), spinal cord and brain injury as well as
genetic abnormalities.
Easter Seals Ontario was founded in 1922 with a vision to create a better life for
children with physical disabilities in the province of Ontario. Today, Easter Seals
continues to offer programs and services to help these children achieve a greater level
of independence and acceptance, such as funding for essential mobility and
accessibility equipment, as well as owning and operating two fully accessible summer
camps. Over the past 85 years, Easter Seals Ontario camping has enriched the lives of
an estimated 45,500 children, youth, and young adults with physical disabilities across
Ontario, including the Town of Aurora. Easter Seals also provides access to important
information resources for parents and caregivers, as well as public education and
awareness.
Easter Seals Ontario receives no government funding for its programs and services,
which are funded entirely through donations by individuals, foundations, and regional
event sponsors.
THE NEED FOR EQUIPMENT FUNDING
Caring for a child with a physical disability is expensive. It can cost more than $40,000 a
year to meet just the basic needs of a child with a severe physical disability. This can
include extra family expenses such as home renovations, adaptive equipment, adapted
vehicles, time away from work and home for medical appointments and surgeries, and
the cost of caregivers.
Page 19 of 57
Page 3 | 8
Having essential mobility and accessibility equipment is vital in providing a safe home
environment for the child, family and caregivers. It is also critical for the growth and
development of the child as well as their participation in community activities such as
going to the library or taking swimming lessons.
By providing funding for mobility and accessibility equipment, Easter Seals performs an
essential service to families who might not otherwise have the financial resources to
obtain this equipment for their child. Government agencies cover only some of the
costs. For some essential items like bathing and toileting equipment, there is no
government funding at all.
THE EQUIPMENT FUNDING PROGRAM
For over 100 years, Easter Seals Ontario has been funding equipment through our
Equipment Funding Program to help children with physical disabilities purchase
essential mobility and accessibility equipment to live a full life with increased
independence and active participation in the community.
Easter Seals helps with the cost of the following types of essential mobility and
accessibility equipment, subject to available funds:
• Mobility equipment (walkers, wheelchairs)
• Orthotics (ankle knee orthotics (AKO) or knee ankle foot orthotics (KAFO))
• Communication devices (voice output systems, writing aids)
• Bathing and toileting aids (commodes, bath chairs, handrails)
• Accessibility aids (portable and fixed lifts, ramps, van lifts)
PROGRAM EXECUTION
Each year, the core Easter Seals Ontario Provincial Services Team, with the input of
parents and healthcare professionals, reviews the list of items to be approved for
funding. Priority is given to mobility and accessibility equipment which have the greatest
impact on increasing a child’s safety, independence, and quality of life.
Page 20 of 57
Page 4 | 8
Applications for equipment funding must be supported by documentation, including:
• Additional funding received through the Assistive Devices Program (ADP) or
Extended Health Care Plans,
• One to two vendor’s quotes depending on the type of equipment, and
• Authorization by a healthcare professional and/or physical therapist, such as a
Physiotherapist or Occupational Therapist, outlining the need for the equipment.
In 2022, Easter Seals supported over $1.98 million in funding for necessary mobility and
accessibility equipment. Despite our best efforts, demand for our services usually
exceeds our funding capacity.
PROGRAM BUDGET
Every year brings new needs and additional equipment funding needs from families who
rely on support through the Easter Seals Equipment Funding Program. The Program’s
funding and operating cycle is based on the calendar year from January 1 to December
31.
Each year, available funding is based on revenue generated from Easter Seals’
fundraising efforts and philanthropic partners like the Town of Aurora. The available
budget determines the number of requests for funding Easter Seals can fulfill that year.
The 2023 allocation for the Equipment Funding Program is currently at $1.443 million.
Easter Seals receives no government assistance for the Equipment Funding Program.
We rely on the generosity of individual donors, corporate sponsors, foundations, and
revenue generated through our community fundraising events.
Should demand exceed our funding capacity, applications will be added to a wait list for
priority (hopeful) approval in the following year’s program funding cycle.
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Page 5 | 8
PROGRAM EVALUATION
The success of the Equipment Funding Program is measured by the number of fulfilled
applications for assistance. Annual impact is concretely measured based on total funds
spent, total number families supported, and total number (if any) applications remaining
on a wait list.
Easter Seals also compiles personal family stories about the impact of the new
equipment for the child and their family.
Program outcomes are shared each year in the Easter Seals Ontario Annual Report
and at the Annual General Meeting held in June.
YOUR SUPPORT HAS IMPACT
Freedom means different things to different people. For a child with a physical disability,
a stander provides freedom from excruciating muscle pain caused by constant sitting. A
porch lift provides a safe way to enter and exit a home as well as increasing
participation in the community. For a child or youth with a physical disability having this
essential equipment allows them to be able to experience independence and focus on
what they can do rather than on their limitations.
For example:
• A van lift enables a child to be safely moved in and out of the vehicle for trips to
the library;
• A stair lift allows a child to get up and down stairs independently;
• A stander helps carry some of a child’s weight helping to build muscles and
strength;
• A portable lift safely transfers a child from their bed to a wheelchair; and
• A wheelchair allows a child to move around the home, school and their
community.
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Page 6 | 8
OUR REQUEST
Easter Seals Ontario strives to improve the quality of life for children and youth with
physical disabilities so they can focus on what they can do, rather than on their
limitations, to increase their independence, build confidence, and be included as active
participants in family and community activities.
Easter Seals Ontario respectfully requests the Mayor’s Charity Golf Classic
consider supporting the Equipment Funding Program in 2023, with a gift of $5000
for funding to families in Aurora for the purchase of essential mobility and
accessibility equipment.
Thank you.
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Page 7 | 8
APPENDIX A
The Cost of Freedom for a Child with a Disability
Freedom means different things to different people. For a child with a physical disability,
a stander provides freedom from excruciating muscle pain caused by constant sitting. A
porch lift provides the freedom to safely enter and exit their home. Simply put, freedom
for a chid with a physical disability means being able to do what other children can do.
Raising a child with a physical disability is expensive. Below are examples of the cost of
equipment that can enable a child with a physical disability to experience greater
independence, accessibility, and participation:
• Power wheelchair $10,000 - $32,000
• Manual wheelchair $2,000 - $5,000
• Bath Lift* $2,300 - $4,000
• Home ramp $1,000 - $8,000
• Van Lift $3,000 - $35,000
• Shower/Commode Chair* $1,500 - $5,000
• Specialized Car Seat* $950 - $2,200
• Stander $3,500 - $7,400
• Walker $400 - $5,000
*No government funding is available for these items
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Page 8 | 8
APPENDIX B
Staff and Volunteers
Our provincial office is located in Toronto, Ontario with community offices in: Windsor,
London, Kitchener/Waterloo, Peterborough, Kingston, Burlington, Barrie, Sudbury,
Thunder Bay and Sault Ste. Marie and covers a specific geographic catchment area to
cover the entire province.
Easter Seals Ontario currently employs 42 full-time staff and over 200 part-time staff,
including camp counsellors, throughout Ontario.
Easter Seals Ontario currently has over 350 generous individuals volunteering their time
in a number of ways including: participating and helping at our numerous community
events, assisting at one of our summer camps, serving on committees and providing
administrative support in our regional offices.
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100 John West Way
Aurora, Ontario
L4G 6J1
(905) 727-3123
aurora.ca
Application to Recieve Funds
The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted
several community organizations to provide much needed services to residents living in the Town of Aurora.
Recipient selection is conducted annually by the application review and disbursement committee of the
Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application.
Funding Criteria and guidelines;
Individual applicants and community groups must demonstrate financial hardship or a limited means
to retain funds in another manner. Individual applications demonstrating financial hardship will be kept
confidential.
Individuals and organizations may not receive funding for more than two consecutive years.
Funding requests for more than $5,000 in a calendar year will not be accepted.
Funding requests for more than 50% of an initiative will not be considered and applicants must
demonstrate how the remaining funds will be or have been obtained
Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the
funding will provide
Successful applicants will be required to report back in any way they deem appropriate regarding the
utilization of funds within six (6) months of receiving funds
Name of Individual or Community Group *
Abuse Hurts (Canadian Centre for Abuse Awareness)
Address
Street Number and Name *
120 Harry Walker Pkwy N.
City/ Town *
Newmarket
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Province *
Ontario
Postal Code *
L3Y 7B2
Contact Information
Email Address *
helena@abusehurts.ca
Phone Number *
(905) 727-4357
On a separate document, please outline your initiative and any supporting documentation you
have. The information being provided should align with the funding criteria guidelines found
above. Please attach your documentation with this this form.
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February, 2024
To whom it may concern,
Thank you for your consideration regarding Abuse Hurts being a potential recipient
from the Aurora Mayor Golf Charity event proceeds. If we were to receive funding,
it would go toward our flagship program, Delivering Hope. This program is one of our
oldest and largest offerings in assisting survivors in York Region, the GTA and other
Southern Ontario regions.
Through our Delivering Hope program, we partner with 60-100 agencies including
women’s shelters, police services, victim services and children’s services, assisting
those who are getting back on their feet after coming out of abusive situations. We
support these agencies by providing their clients with free clothing, household items,
baby essentials, personal hygiene items, toiletries, and much more.
Abuse Hurts is an NGO, thus relying heavily on the generosity and kindness of our
community for product and financial support. Although we have recently received
some grants, they are specifically designated toward other programs and can’t be
used to fund Delivering Hope.
Our current Delivering Hope program funds will see us through the first half of 2024,
making it necessary for us to seek every available opportunity to find funding to
cover the remainder of the year. Our current Del. Hope program funds consist of
proceeds from two lottery licences and occasional donations from the general public.
Proceeds of $5000 from the Mayor’s golf tournament would definitely make a
difference in our need to raise another $50-80K.
This year will mark 31 years for Abuse Hurts in serving the local community and
beyond. With the help of our staff, faithful volunteers and the community, we have
assisted well over 100,000 people through our various programs and it is our desire
to continue delivering hope for many years to come.
Thank you,
Ellen Campbell
CEO and Founder
Abuse Hurts
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100 John West Way
Aurora, Ontario
L4G 6J1
(905) 727-3123
aurora.ca
Application to Recieve Funds
The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted
several community organizations to provide much needed services to residents living in the Town of Aurora.
Recipient selection is conducted annually by the application review and disbursement committee of the
Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application.
Funding Criteria and guidelines;
Individual applicants and community groups must demonstrate financial hardship or a limited means
to retain funds in another manner. Individual applications demonstrating financial hardship will be kept
confidential.
Individuals and organizations may not receive funding for more than two consecutive years.
Funding requests for more than $5,000 in a calendar year will not be accepted.
Funding requests for more than 50% of an initiative will not be considered and applicants must
demonstrate how the remaining funds will be or have been obtained
Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the
funding will provide
Successful applicants will be required to report back in any way they deem appropriate regarding the
utilization of funds within six (6) months of receiving funds
Name of Individual or Community Group *
CHATS - Community & Home Support to Seniors
Address
Street Number and Name *
1-240 Edward Street
City/ Town *
Aurora
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Province *
Ontario
Postal Code *
L4G3S9
Contact Information
Email Address *
mshaher@chats.on.ca
Phone Number *
(905) 751-8517
On a separate document, please outline your initiative and any supporting documentation you
have. The information being provided should align with the funding criteria guidelines found
above. Please attach your documentation with this this form.
Page 30 of 57
Thank you for allowing CHATS to apply for a grant to aid in the execution of our programs,
specifically our Transportation Program.
Each year CHATS stays focused on its mission to assist seniors in leading healthy, independent
lives in the comfort of their own home and community in York Region and South Simcoe. Through
programs such as Meals on Wheels, Respite Care, Homemaking, Transportation, Home at Last,
Caregiver Support, and more, we help approximately 8,000 seniors and caregivers annually, with
463 of them being Aurora residents.
In particular, our Transportation Program for seniors has a tremendous impact. This program, which
escorts clients to and from medical appointments, grocery stores, and personal errands, provides
over 69,000 drives for 3,701 clients each year (226 Aurora clients with 3,518 drives). We expect this
figure to continue to increase as the demand for this service rises.
Our goal is to continue to make a difference in the lives of seniors and their family caregivers living in
our community. With the help of donations from organizations such as yours, we will continue to
enhance our existing programs and launch new programs to address the needs of our aging
population.
We hope to be able to accept an additional 14 Aurora seniors with 672 drives per year. The cost for
each transportation service is $16 round trip, with an average of 4 drives per month. The cost for this
per year would be $11,648.
We are asking The Mayor’s Golf Classic Fund Committee to approve a grant of $5,000 that will go
towards this goal total. The remainder is being fundraised through different CHATS events, and other
small grants.
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An update on the services that CHATS provides in Aurora. These statistics cover the
time period from April 1st, 2022 to March 31st, 2023. We wish to demonstrate to you
the positive effect CHATS services have on the lives of Seniors in the Aurora
community. The Town’s past support of CHATS is very much appreciated, and so
essential for us to continue providing the unique services that we do.
UNIQUE CLIENTS SERVED 463 (some clients access several programs)
AURORA # of clients served by program Service/Volume
Assisted Living (Aurora Hadley) 33 10636
Caregiver Support 8 19
Day Program 42 1627
Home At Last 82 975
Home Help 53 1558
Social & Congregate Dining 60 745
Meals on Wheels 38 3609
Personal Care 4 69
Personal Support Services 4 153
Respite 27 1023
Telephone Reassurance 18 611
Transporta�on 226 3518
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Supporting Strong Communities
and Care for Older Adults and Caregivers
2022/2023 ANNUAL REPORT
Page 33 of 57
Table of Contents
03 Mission, Vision, Values
04 Letter from the CEO and Board Chair
05 Board of Directors, CHATS Leadership
06 Achievement Highlights
10 Volunteer Highlights
12 Volunteer Shoutouts
14 Staff and Volunteer Years of Service
15 Donor Recognition
16 Community Partners
18 Service Statistics
19 Financials
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Our Vision
Older adults live best at home
and in their communities.
Our Mission
CHATS advocates for and delivers high
quality, person-centred home
and community services, providing
dignity and choice for aging at home.
Respect
We are trusted providers and show respect,
responsiveness, and responsibility in all we do.
Empathy
We care for and about the people we serve,
listening to and understanding their needs.
Quality
We act ethically to deliver service excellence.
Collaboration
We partner across the health and social care
system to promote the health, safety and
independence of the people we serve.
Equity
We reflect diversity, inclusion,
and equity in everything we do.
Innovation
We anticipate and respond to our environment,
innovating to improve outcomes for the people we serve.
Our Values
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Letter from the CEO & Board Chair
After over two years of living and continuing to work through the
global COVID-19 pandemic, it was a relief to finally see the lifting
of many of the physical distancing restrictions over the past year.
Gradually, we were able to reintroduce our clients and their
caregivers to in-person programs, welcoming them back with a
joy that was felt by all. Despite the challenges of working in a
pandemic environment, the pace of service delivery continued
unabated. In fact, CHATS was able to experience growth in many
of our program areas, by staying in touch and connected with our
clients, their families and caregivers, and our government and
health system stakeholders.
For example, by listening to the needs of our ever-growing
community, we expanded and enhanced our Adult Day Program
offering by adding a new weekend program for those with
cognitive impairment and providing caregivers with an extra day
of respite care. Our work with our hospital partners saw the
expansion of our hospital to home transition programs, enabling
more older adults to return home sooner, and safer. Our expertise
in working with marginalized and under-served people was
successfully leveraged to increase health equity and access to
many of the most vulnerable seniors throughout the regions of
York and South Simcoe.
In the face of dynamic changes taking place for better, more
integrated healthcare, CHATS continued to be in the forefront of
regional discussions and policy development as the
modernization of Ontario’s healthcare system takes shape. By
doing this, we ensured that the concerns and interests of our
clients and their caregivers were effectively represented,
understood, and reflected in decision-making.
In this report, you will read about the many other initiatives we
have implemented over the past year. Staying current and
responsive to the needs of our clients and their caregivers is in our
DNA, and what truly makes us one of the leading community
support service agencies serving older adults in the province.
As always, we would not be able to do any of this without our
dedicated team here at CHATS. Thanks to our Board of Directors
and Committee members, devoted volunteers, staff, service
partners, suppliers, funders and donors, we have been able to go
above and beyond regardless of the challenges and changes in
the external environment.
And to our clients and caregivers, thank you for your trust
and confidence in the services and supports you receive from us,
every day.
Christina Bisanz
Chief Executive Officer
Mary Bayliss
Board Chair
4
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Board of Directors
Board of
Directors
Mary Bayliss, Chair
Colleen Jones, Vice-Chair
Avi Parmar, Treasurer
John Buie
Claudio DiGirolamo
Fareen Kassam
Javed Khan
Brenda MacPherson
David Robinson
Grant Waddell
Dean Wood
Finance
& Audit
Committee
Avi Parmar, Chair
John Buie
Perry Chen-See
Tim Flemming
Cheryl Taylor
Grant Waddell
Dean Wood
Executive Office
Christina Bisanz Chief Executive Officer
Janet Williams VP Human Resources
Juan Arangote VP Finance & Corporate Services
Kelly Broome VP Philanthropy & Communications
Melanie Rowe VP Client Care & Services
Nancy Kula VP Quality & Strategic Initiatives
Saskia Sanchez-Ferrer Executive Assistant
Leadership Team
Andrea Sheppard Fundraising, Marketing and Communication Coordinator
Anoop Thukral Client Services Manager,
Assisted Living
Cathy Wilkinson-Fox Client Services Manager
Transportation and Meals on Wheels
Cindy Dryfhout Finance Manager
Dina Gazzoli Administrative Coordinator
Client Care Services, Quality, Strategy, PPE Procurement
Darlene Morrison Communications, External Relations, Development Lead
Gaynor McCredie Client Services Manager
HAMP, TRRS, Service Coordination
Helen Omere Database & Training Lead
Hillary Richardson Client Services Manager
Caregiver Support, Community Outreach, Volunteers
Kalsang Phuntsok Client Services Manager
Quality Improvement, Partnerships & Client Care
Mona Shaher Fundraising and Community Engagement Lead
Sonika Singh Human Resources Manager
Sony Singh Integrated Care Manager
Traian Rusu Client Services Manager
Adult Day Programs
Vipulkumar Virani IT&T Support Lead
Wanda Deschamps Facilities Coordinator
Governance
Committee
Colleen Jones, Chair
Claudio DiGirolamo
Rose Ghamari
Fareen Kassam
Han Koren
David Robinson
Quality
Committee
Brenda MacPherson, Chair
Rudi Genovese
Marie Hewitt
Javed Khan
Brenda MacPherson
Angela Vegh
Karthika Yogaratnam
5
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Achievement
Highlights
Transportation
CHATS’ Transportation team provided 48,955 drives to 3401 unique clients. CHATS has
increased capacity to provide drives to the Saturday Richmond Hill ADP. This enabled us
to reach more clients who would not be able to attend due to limitations with
transportation. CHATS hosted our first annual Driver Appreciation Event. An opportunity
to bring drivers who work autonomously together to celebrate the very valuable work they
do. We welcomed our volunteer drivers back, providing enhanced training pertaining to
pandemic protocols and guidance.
Son said his parents “felt safe and supported by the drivers and service coordinators.”
Drives to 3401
unique clients48,955
I just wanted to let you know how
wonderful your drivers were to my
mother. She always came home with
a lovely story about the driver. Always
providing a punctual and safe drive,
the drivers would talk to her as a friend
with care and concern. These
wonderful experiences lit up her day
and often softened the long
appointments she endured. We are
extremely grateful for the kindness,
friendship and support from truly
beautiful souls.
Thank you to the CHATS team for their
wonderful service in transporting me to
Princess Margaret Hospital for my
radiation treatments. Everyone, from
the phone service to the drivers, was
very helpful in organizing daily
transport for two weeks of treatment.
This relieved tremendous stress on me.
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ADP@Home SPOKE
Ongoing funding has been secured for the ADP@Home SPOKE program. The SPOKE
program aims to reach clients who would not otherwise qualify for in-person ADP
services. To do this, CHATS has reviewed the extensive waitlists for current in-person ADP
programs and has identified clients who would not be eligible due to issues such as frailty,
personal care, or health needs. This program is already taking on clients!
The program has been designed to conveniently bring cutting-edge client programming
and activities into the client’s home. Our passionate staff utilize both technologies, taking
bedbound seniors to visit exotic new places or places from their childhood using virtual
reality and traditional programming using a large variety of games and exercises. These
programs are developed individually to meet the specific needs of each client we serve
and adapt to the client’s changing needs.
Through this program, CHATS will provide meaningful engagement of isolated seniors
while also providing caregivers with both relief and a new understanding of the
possibilities of more meaningful involvement with their loved ones.
In-Home Caregiver Relief
211 Clients received 37,437 hours of Caregiver Relief. Certified Personal Support
Workers provide in-home care to loved ones when caregivers require a little extra help,
a much-needed break, or when they can’t be there themselves. A client shared that the
PSW was amazing and assisted her the whole time, especially after her eye surgery. She
mentioned that the PSW was on time, professional and very compassionate.
In the last few months, I’ve noticed that
when I come to pick up my mom, she’s
holding a doll. We bought her a doll for
Christmas, and she absolutely loves it.
When she’s anxious, we give her the doll,
and she starts cooing and interacting with it.
It truly is amazing. I admit that seeing
her with the doll at first was “odd,”
I’ve embraced it as another tool to help
me with Mom.
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Meals on Wheels (MOW)
CHATS provided 48,818 meals to 890 unique clients over the past year. Volunteers
delivering meals provide a wellness check and a friendly connection. The delivery
process continues to be a valuable resource for sharing information, education, and
agency news. We are grateful for the funding received from the Ontario Community
Support Association (OCSA) to aid with the increased need for subsidized meals.
Upright freezers were installed, creating a safer work environment for staff.
“My dad really enjoyed the meals, and the service was excellent.”
Home Adaptation &
Maintenance Program (HAMP)
Since its implementation in 2009, the Home Adaptation and Maintenance Program
(HAMP) has helped over 3,500 clients in Northern York Region and South Simcoe age
safely in their own homes. HAMP completed its fourth season supporting the City of
Vaughan residents with snow-clearing services and increased clients serviced by 26%
from the previous snow season. 98% of clients surveyed are happy with the snow-
clearing services.
“I just wanted to share that the snow plowing services have been truly a
wonderful experience. The third-party company was truly reliable, and I always
knew they would come. For our family, and most importantly, my aging parents,
this was so important for us.”
Home at Last
Working with four hospitals, CHATS helped 1,085 clients with 2,904 visits through
the Home at Last Program. Home at Last helps older adults transfer and remain safely
at home by providing Personal Support Worker supported-transportation home from
the hospital. A client’s daughter called to say that the PSW was so kind and helpful,
and her mother really enjoyed spending time with her after being brought home from
the hospital. She received some Meals on Wheels, which she really enjoyed and
helped her settle in at home.
Hospital to Home
CHATS works with three hospitals to offer several different “Hospital to Home”
transition programs. A caregiver informed CHATS’ Recreation Programmer that the
client’s strength had increased by engaging in physical exercise, which was her
primary goal in receiving recreation services. The Recreation Programmer also noted
a shift in the client’s mood, reporting that sessions are now full of laughter, focusing
on positive affirmations, whereas before, the client was feeling down about losing her
independence after returning from the hospital. Her family is very happy to see the
improvement.
Advocating for Seniors
CHATS received a thank you email from a caregiver to Caregiver Education Counselor
(CEC) after CHATS successfully advocated to have the care recipient transferred from
Markham Stouffville Hospital Cares (MSHCares) to Markham Stouffville Hospital Plus
(MHS+). The additional support and the fact that we would work so hard to make it
happen have had a tremendous impact. From a systems perspective, we have now
paved the way for this type of transfer which, until this case, has not been allowed.
The caregiver is extremely grateful for the support.
Assisted Living
Provides 24/7 assistance to eligible older adults who live in a supportive housing
building or their own homes within a specific geographic boundary and who need
access to both scheduled and unscheduled service daily to be able to continue to live
at home and in their communities.
“All the staff are gold stars; they treat her so well, and she is very happy with
the services. We would like to thank you and your team for not only the quick
handling of my mom’s incident but for all the hard work in helping my mom and
us get through these challenging times.”
8
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9
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Volunteer Highlights
Rhonda
Geoghegan
Rhonda Geoghegan received a Volunteer
Recognition Award from the City of Vaughan. Rhonda
has been volunteering for 12 years with CHATS. Prior
to the pandemic, Rhonda was a transportation driver
volunteer and a driver for the Wellness program.
Rhonda joined the Meals on Wheels volunteer team
at the onset of the pandemic and has continued to
volunteer throughout the pandemic providing an
essential service to clients in the Vaughan area. The
Meals on Wheels program provides older adults with
nutritious meals delivered weekly. A short visit and
security check are part of the service. In 2022, Rhonda
provided 8,700 hours of service. Rhonda has a big
heart and is willing to jump in and help out in any way
she can.
Ann
Winacott
Ann Winacott received an Individual Award of Merit
award from the Town of Georgina. Ann Winacott has
been volunteering for nine years with the CHATS
Social & Wellness program in Georgina. Prior to the
pandemic, each week, she would drive 3-4 clients to
a local community centre where they would
participate in a variety of social and wellness activities,
including enjoying a nutritious lunch. Ann continued
volunteering throughout the pandemic by making
weekly social calls to clients. Ann always goes above
and beyond for the seniors she works with. Ann
provides backup support to the Georgina Food Pantry
program. Ann’s dedication to the wellness program
and the clients she works with sets an example of
relationship building and connection with seniors and
demonstrates the importance of seemingly small acts
of companionship both for the individuals served and
for the community at large.
Doug
Kilpatrick
Doug Kilpatrick received the Years of Service award
from the Town of Aurora for his 20 years of service with
CHATS. Doug started with the Transportation
program, providing transportation services to older
adults for their medical appointments, grocery
shopping, personal errands, and social outings. In
September 2020, Doug began volunteering with the
Meals on Wheels Program, where he delivers frozen
meals weekly to CHATS clients providing them with a
nutritious meal and a safety check. In addition to his
Meals on Wheels deliveries, Doug volunteers twice
monthly with the Aurora Food Pantry.
CHATS recognises these special individuals for Municipal Volunteer Awards.
10
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Andrew Joya,
Bradford ADP
Andrew Joya has been volunteering with CHATS since
2018 and continues to make an impact within his
community each day. Andrew has the personality
traits of the ideal volunteer and the commitment and
drive to be the ideal volunteer. He comes to CHATS
Bradford once a week, and each week he shows up
with a smile on his face, ready to take on the tasks that
may be asked of him that day.
Andrew is a true team player and goes above and
beyond for the clients and staff at the Adult Day
Program at CHATS. No task is too small or too large
for him; he helps in any way and always takes the
initiative to ensure he is doing all he can. Andrew has
always had a very kind and caring demeanour,
forming a special bond with various clients over the
years. He sits and has individual conversations with
clients and treats them all with dignity and respect.
Andrew is a very reliable volunteer, and CHATS is
lucky to have him. Andrew’s skills in helping others in
the community will serve him well in the future as a
police officer, which he aspires to join. Andrew shows
compassion for others, specifically seniors with
various physical and cognitive disabilities, which is a
vital skill when considering a career as a community
first responder.
Markham Meals
on Wheels
Volunteer Group
Jack (John) White, Dover Wyn,
Diane Hawkins, Jane Duerr
Jack (John), Dover, Diane and Jane demonstrate a
strong commitment to their duties as Meals on
Wheels volunteers.
Each is dedicated to their volunteer work, having
never missed a scheduled shift and always arriving on
time, fully prepared to take on any task. They embody
a “never say no” attitude and willingly help whenever
needed.
Their passion for volunteering shines through in their
work, and they create a warm and welcoming
environment wherever they go. Their clients have
shared how their presence brightens their day, and
they appreciate the team member’s efforts to make
them feel valued and comfortable.
Thank You
Perry Chen-See,
Colleen Jones
and Angela Vegh
A special thank you to our
past Board of Directors and
Committee Members for
bringing your passion, intellect,
insight, experience and
resources to the table.
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Volunteer Shoutouts
John Liska
and Leea Muir
John and Leea volunteer with the Meals on Wheels
program in the Rural and North areas. They always go
above and beyond. They are very polite, kind, and
willing to contribute and help to the organization.
Nahid Abbas
Nahid has been volunteering with the South Asian
ADP for six years. She has a very positive presence at
the ADP, and the clients enjoy socializing with her. She
always helps clients during arts/crafts, cognitive and
physical programs. She also motivates them to
participate in programs. She has a positive attitude,
compassion and willingness to help everyone.
Stan Simons
Stan has been an excellent volunteer over the past ten
years. He is courteous, compassionate, kind and
respectful to our clients. In addition to being
consistently available daily, Stan is always willing to
help and go the extra mile by driving a client at a
moment's notice if another driver is suddenly
unavailable.
John Young
John has been a long-standing Richmond Hill Adult Day
Program volunteer since 2015 and is a highly talented
pianist. Music is a must for any program, and an
instrumentalist volunteer is essential to provide the best
music. We are immensely grateful that John joined our
program. Through his love for music, he was able to share
the beautiful symphonies and lift the spirits of our clients.
In fact, during the pandemic, John learned how to adapt
to online programming and the technology he needed to
include clients unable to attend in-person programming.
He always remains calm and cheerful to our clients, and
everyone enjoys working with him. In addition, John has
been a core part of our music program. He provided sing-
along books, researched and handpicked dementia-
friendly songs that are appropriate for the clients,
donated some instruments that can be used by clients, as
well as fixed our piano. John was especially appreciated
during the holidays, as he never missed the opportunity
to provide music during our holiday celebrations. Overall,
John is a remarkable, invaluable, and generous individual!
Pram Bhatia
Pram has been a volunteer with CHATS since 2009 with
the Transportation program. In October 2021, she began
volunteering with the Meals on Wheels Program,
delivering weekly from Aurora to Markham depot and
Stouffville clients.
Phyllis
Tyrie
Phyllis Tyrie is best
known to CHATS for
her work in the Meals
on Wheels (MOW)
program, where she
helps deliver nearly
60,000 meals each
year to frail older
adults in need of
nutritional support.
Phyllis is an original CHATS MOW volunteer, recruited
in 1980 through Grace Anglican Church to form the
basis of CHATS’ MOW program. For many years, she
was a MOW “Captain” responsible for scheduling
team members, sorting out routes and delivering her
share of meals to individuals in the Markham and
Unionville areas. Until the start of the pandemic,
Phyllis hosted the Seniors’ Team Room at the annual
Markham Fair. Phyllis has also been a long-time
volunteer driver for CHATS, taking isolated clients
from their homes to local social activities and special
events. Her drive and positivity are second to none,
and “no” is not in her vocabulary. After 42 years of
service with CHATS, Phyllis has decided to retire from
her volunteer position.
12
Page 44 of 57
When I first started, I wanted to contribute
something to the lives of seniors. I was very
close to my grandparents and enjoyed their
company. After doing this for a few years,
I realized I was getting back from these
seniors much more than I believed I was
giving. The stories of their lives and
experiences have given me so much,
and I look forward to our weekly phone
conversations. They have openly discussed
living through negative (war, death) and
positive events (travel, achievements, family).
It has been a great experience. I have
learned a lot. It is awesome feeling of joy
when you are helping someone.
Page 45 of 57
Staff
Years of Service
Volunteers
Years of Service
5 Years
Grant Smith
Susan Hoyte
Jiao Xia (Karen) Gao
Nadia Plona
Mercedes Morales
Rosemary Belfiore
Robert Monopoli
Edith Reyes
Michael Davidson
Sung Kim
Sony Singh
Saskia Sanchez-Ferrer
Stephanie Dawson
Nadine Todd
Stephanie Morris
Alexandra Arrigo
Jimmy Chan
Jatinderpal Jessica Ghuman
Helena Kim
Jaimie Labrecque
Lai Ping Esther Lee
Tanisha Letts
Diana Padua
Helena Mark
10 Years
Marzena Salemme
Christina Bisanz
Laura Manley
Nancy Kula
Cindy Dryfhout
Jennifer Frey
Meilee Bonnie Ng
Kalayini Kanesavaradan
Jane Emmerson
Denise Goudie
Shujuan Rebecca Ye
15 Years
Denise Tierney
Delia Lalonde
Charito Maano
25 Years
Fe Alfarero
Carol Harrott
Margaret Kuenzler
Juanita Agoy
Marion Coleshill
30 Years
Christina Barbour
5 Years
Chuck Doyle
Nancy Hanwell
Claudio Basso
Judy Huang
Janine Guaragna
John (Jack) White
Dover Wyn
Irina Pimenova
Mahrokh Attaran
Mary Bayliss
Hyoboon Kim
Annette Atkinson
Marty Folkes
Barbara Kirchner
Lynda Porter
Paul Murray
10 Years
Stan Simons
John Liska
Peter Coates
Jane Duerr
15 Years
Ken Smith
Fatema Ahmari-Hesari
25 Years
Ann Murphy
14
Page 46 of 57
Donors
•Benefaction Foundation
•Laurie Osbourne
•CPG Aerospace
•Home Instead
•City of Richmond Hill
•Freedom Support Services Inc.
•Hunter Engineering Company
•Jim Pedersen
•Print Graphics Inc
•Markham District Veterans
Association
•Mary Watson
•Herbert Chiu
•Debbie Schaefer
•Gerhard & Gisela Schoenhoff
•Janice, Thomas, Ryan & King
•Jean Perrin
•Siegfried Wiebe
•Mary Lou Gignac
•Bernadette Benjamin
•Maria Bernardo
•105.9 The Region
•Anthony Nichols
•Aurora Seniors Association
•Central United Church
•Colleen Jones
•David Williamson
•Fareen Law
•Fiona Kingham
•IODE Bertha Cane Chapter
•IODE West Gwillimbury
Chapter
•Jane Tromanhauser
•John Buie
•Knights of Columbus Oak
Ridges
•Len Boston
•Sharon Euler
•Tom Connor
•Vince's Market Group Ltd.
Family $500 - $999
Patron
$10,000 - $49,999
•The Dunin Foundation
•Mika Charitable Foundation
•Bazil Developments Inc.
•Estate of Elizabeth Yolanda
O'Donnell
•Magna International Inc.
Builder
$5,000 - $9,999
•CHARTWELL Retirement
Residences York Region
•GJ Garden of Life Foundation
Trustees
•James & Sheila Waters
•New Roads Automotive Group
Member
$1,000 - $4,999
•Durkin Dietz Group: National
Bank Wealth Management
•Elizabeth Blight
•Delmanor Elgin Mills
•Kerbel Group Inc
•Metroland Media
•RC Design
•Bev Barbeito
•Holy Trinity Anglican Church
•Nobleton Lions Club
•Andrew & Sheila McKenzie
•Mary Bayliss
•S.M.A.R.T. Realty Solutions
•CAF Canada
•Allan Saunders
•Delamnor Aurora
•Keith Scott
•Riverwalk Wealth - Investia
Financial Services Inc.
•Hilley Pharma Advisors
•Ian Hilley
•Neighbour Media
•Roy Russell Memorial Fund
•Tilda Zanette
•Christina Bisanz
•Perry Chen-See
•Amica Unionville
•Dax Sukhraj
•King City Lions Club
•Olive Barr
15
Partner $50,000 +
•United Way Greater Toronto
•Estate of Morris Zucker
•Estate of Amelia Marie Cosgrove
Page 47 of 57
Community Partners
•360 Kids
•Activate Aurora
•Addiction Services of York Region
•Alliston Food Bank
•Alzheimer Society of Simcoe County
•Alzheimer Society of York Region
•Apetito
•Arirang Age Friendly Community Centre
•Aurora Cares Community Action Team
•Aurora Food Pantry
•Aurora Historical Society
•Aurora Horticultural Society
•Aurora Presbyterian Church
•Aurora Public Library
•Aurora Seniors Association
•Bernard Betel
•Better Living Health & Community Services
•Blue Door
•BookJane
•Bradford West Gwillimbury Fire
and Emergency Services
•Bradford West Gwillimbury Public Library
•Canadian Centre for Men and Families,
York Region
•Canadian Mental Health Association York Region
•Canadian Red Cross
•Carefirst Seniors and Community Services
Association
•Caregiving Matters
•Catholic Community Services of York Region
•CAYR Community Connections
•Cbi Health
•Centennial College
•Central Local Health Integration Network
•Charity Village
•Circle of Care Sinai Health System
•City of Markham
•City of Richmond Hill
•City of Vaughan
•Club Aurora Fitness
•Community Support Services Network
•Comfort Keepers
•Contact South Simcoe
•COSTI
•Crescent Village – Ja’Fari Islamic Housing
•Danube Seniors Leisure Centre
•East Gwillimbury Health and Active Living Plaza
•East Gwillimbury Seniors 55+ Task Force
•Elder Abuse Prevention Ontario
•Electronic Recycling Association
•The Elden of Bradford
•Evergreen Hospice
•Freedom Support Services
•Friuli Benevolent Corporation
•Georgina Food Pantry
•Georgina Hospice
•Georgina Nurse Practioner-Led Clinic
•Glynnwood Retirement Home (Thornhill)
•Grace Anglican Church- Markham
•Highland Chevrolet Buick GMC Cadillac
•Holland Gardens Retirement Residence
•Holland Landing Community Centre
•Human Endeavour
•Human Services Planning Board of York Region
•Hesperus
•Home Instead
•Hospice Vaughan
•HCCSS
•Humanity First
•InspiAIR
•Lake Simcoe Region Conservation Authority
•Lifeline
•LOFT Community Services
•Lumacare
•Mackenzie Health
•Magna International
•March of Dimes
•Markham Stouffville Hospital
•Matthews House Hospice
•Memories Plus Group
•Metroland Media
•Milal Church
•Neighbourhood Network Newmarket
Food Pantry
•Newmarket Seniors Centre
16
Page 48 of 57
•NewRoads Automotive Group
•Nobleton Lions Club
•North York Seniors Centre
•North York General Hospital
•Oak Ridges Moraine Library
•Ontario Community Support Association
•Ontario Health (Central Region)
•Parkview Village Retirement Community
•PEACYR – Prevention of Elder Abuse Committee
of York Region
•Peter and Paul’s Event Catering
•Pfaff Automotive Partners
•Prevention of Senior Abuse Network,
Simcoe County
•Prophetic Non-Profit Homes of York Region
•Probus Club of Richmond Hill
•Philips Lifeline
•Pickering College
•Region of York
•Reena
•Rexall Health Centre
•Richmond Hill Hospice
•Richmond Hill Public Libraries
•Richmond Hill United Church
•Routes Connecting Communities Inc.
•Royal Canadian Legion Branch 375
(Richmond Hill)
•Royal Canadian Legion Branch 459 (Stouffville)
•Royal Canadian Legion Branch 521 (Bradford)
•SE Health
•Seneca College
•Schomberg Lions Club
•Sharon Corners
•Silver Lakes Golf and Conference Centre
•Simcoe Muskoka District Health Unit
•Snapd Richmond Hill
•Social Services Network
•Southlake Regional Health Centre
•St. Andrew’s College
•St. Andrews Presbyterian Markham
•St. Andrews United Church Markham
•Staff Relief
•Stevenson Memorial Hospital
•Thornhill Seniors Centre
•Tim Horton’s Bradford
•Toronto and Region Conservation Authority
•Toronto Metropolitan University
•Town of Aurora
•Town of Bradford West Gwillimbury
•Town of East Gwillimbury
•Town of Georgina
•Town of New Tecumseth
•Town of Newmarket
•Town of Whitchurch-Stouffville
•Township of King
•Unionville Presbyterian Church
•Unionville Community Centre for Seniors -
Unionville Home Society
•Spark Ontario
•United Way Greater Toronto
•University of Guelph-Humber
•Vaughan Community Health Centre
•Vaughan Food Bank
•VHA Home Health Care
•Volunteer Markham
•VON
•Waterstreet Non-Profit Homes Inc.
•Workforce Planning Board
•Yee Hong Centre
•Yellow Brick House
•York Regional Police
•York Region Catholic School Board
•York Region Community Information
and Volunteer Centre
•York Region Conservation Authority
•York Region District School Board
•York Region Food Network
•York Region Housing
•York Region Public Health
•York Region Transit Mobility
•York Support Services Network (YSSN)
•York University
•York Works
17
Page 49 of 57
Service Statistics
Clients by Age Group Clients by Living
Arrangement
Client Participation
by Municipality
463 Aurora
196 East Gwillimbury
576 Georgina
145 King
1161 Markham
165 New Tecumseth
650 Newmarket
1259 Richmond Hill
248 Stouffville
85 Toronto
416 West Gwillimbury
1509 Vaughan
Top Languages Served
0 - 21 22 - 54 55 - 64 65 - 74 75 - 84 85 - 94 95+unknown
42% Alone
29% Spouse
20% Family
7% Friend
2% Partner
65.9%English
5.6% Italian
4.2% Iranian
3.8% Russian
3.3% Cantonese
3.1% Tamil
2.4% Urdu
2.1% Gujarati
1.9% Punjabi
1.7% Hindi
0.8% German
0.6% Arabic
18
Page 50 of 57
Financial Summary
Revenue
Government Funding $17,874,437
Service Recipient Fees $2,118,380
Grants $422,674
Donations $672,135
Amortization of $129,666
Deferred Capital
Contributions
Service Contracts $914,961
Interest and Other $151,917
Total Revenue $22,284,170
Highlights
Expenses
Salaries & Wages $14,427,037
Employee Benefits $1,763,113
Program & Other $1,909,009
Operating Costs
Contracted Out Services $1,189,201
Building and Grounds $1,063,658
Equipment Maintenance $1,031,577
Supplies $106,736
Amortization of
Capital Assets $143,185
Total Expenses $21,633,516
Please visit www.chats.on.ca for complete audited financial statements
In 2022/23, more than 6,930
older adults and caregivers received care
and support from CHATS
34%
6%
2%
11%
Adult Day Program 255 Clients Served
Assisted Living 461 Clients Served
Caregiver Relief 37,437 Hours
Caregiver Support 3,950 Services
Case Management 2,289 Clients Served
Home Adaptation 316 Clients Served
& Maintenance
Home at Last 2,904 Visits
Homemaking 9,592 Hours
Lunch Out/Seniors 35,153 Attendances
Wellness Programs
Meals on Wheels 48,818 Meals Served
Personal Support 3,859 Hours
Transportation 70,982 Drives
Social & Safety Visits 14,258 Visits
Growth in Transportation Drives
Growth in Personal Support Services
Growth in Home Maintenance Hours of Care
Growth in Case Management
19
Page 51 of 57
Head Office, Aurora
240 Edward Street, Suite 1
Aurora, ON L4G 3S9
Tel: 905-713-6596
Toll-Free: 1-877-452-4287
seniorshelp@chats.on.ca
Richmond Hill
10132 Yonge Street,
Richmond Hill, ON L4C 1T6
Bradford
448 Holland Street West,
Bradford, ON L3Z 2B7
chats.on.ca
Page 52 of 57
Contact CHATS
Head Office
240 Edward Street, Suite 1
Aurora, Ontario L4G 3S9
E seniorshelp@chats.on.ca
T 905.713.6596
TF 1.877.452.4287
www.chats.on.ca
$40 for seniors to access medical drivesI prefer to donate with my:Your contribution is tax deductible and a receipt will be mailed to you shortly. Thank you! Charitable Registration Number 13209 0978 RR0001Card NumberName on CardTelephoneSignatureEmailExpiry Date$60 to provide twelve Meals on Wheels to seniors$100 to allow four seniors to attend an Adult Day ProgramMy Cheque is enclosed, payable to:CHATS Community & Home Assistance to SeniorsOther $ to provide much needed funds for services to seniorsYes, I want to help! Enclosed is my gift of:PLEASE RETURN THIS FORM WITH YOUR GIFTHelping older adults
live best at home and
in their communities.
Volunteer with CHATS!
Our volunteers play an integral
role in the lives of the people
we serve, including:
• Delivering meals
• Assisting with CHATS social programs
• Making check-in phone calls
• Driving clients to medical appointments
• Helping in the office with administrative tasks
Our volunteers are the heart and soul of CHATS.
www.chats.on.ca
Charitable Registration Number:
13209 0978 RR0001
Get Social With CHATS
@CommunityHomeAssistanceToSeniors
FACEBOOK
LINKEDIN
CHATS - Community & Home Assistance to Seniors
YOUTUBE
CHATS Seniors
INSTAGRAM
@chatsseniors
TWITTER
@CHATSseniors
CHATS Volunteer Department
Volunteering with CHATS is flexible!
You choose how you get involved.
Call us today! 905.713.3494
Page 53 of 57
Lake Simcoe
South East York Region
Newmarket
Aurora Whitchurch-StouvilleKing
BradfordWest Gwillimbury
Essa
NewTecumseth
Georgina
East Gwillimbury
MarkhamRichmondHill
VaughanAdjaja-TosorontioCentral York Region
South West York Region
South Simcoe & Northern York Region
CHATS Supports Older
Adults & Their Caregivers
CHATS is a not-for-profit organization,
advocating for and delivering high-quality,
person-centred home and community
services to older adults and caregivers living
in York Region and South Simcoe.
We believe older adults live best at home
and in their communities.
Discover CHATS
Programs & Services
Adult Day Programs
Unlock the benefits of a full day of group programs
that support the mind and the body, including
exercise, social programs, activities for brain health,
hot meals, entertainment and more.
Culturally specific and specialized programs for
those with dementia, are also available.
Social & Wellness Programs
CHATS Social & Wellness Programs promote health
and wellness and provide social engagement
based on your needs. Enjoy meals and activities
alongside peers in your neighbourhood.
Diversity Wellness & Outreach Programs
Socialize through engaging cultural programs
that celebrate our diverse community. Programs
promote well-being and activities for Iranian,
Russian, Chinese (Cantonese), Italian, South Asian
and Tamil seniors.
Utilizing a holistic approach to wellness, our
programs provide opportunities for social
interaction, celebration of cultural events, and
resource development including education sessions
on health, exercise and well-being.
Virtual Programs
Access a wide range of engaging programs and
services, online, from the safety of your own home.
Loaner devices are available, at your convenience.
In-Home Services
Assistance and care (personal care, laundry, light
housekeeping, meal prep, shopping, socialization)
for older adults looking to age in place and
maintain their independence.
Home Safety Services
Safety services help older adults remain safe in
their own homes through home adaptations and
regular maintenance (lawn care/snow removal),
decluttering, and phone safety support.
Support For Caregivers
Meet other caregivers, share experiences and
receive professional support through individual
counseling and group sessions.
Community Transportation
Local and long-distance drives to medical
appointments and more.
Home at Last
Helps older adults transfer from hospital and remain
safely at home by providing CHATS’ Personal
Support Worker (PSW) supported transportation
home from the hospital.
Our PSW will get you settled safely back in your
home and in the community.
Meals on Wheels
Meals on Wheels offers more than 100 tasty and
nutritious soups, entrees, breakfasts, and desserts.
All products arrive frozen for you to store in your
home freezer. Just heat and serve.
Assisted Living
Provides 24/7 assistance to eligible seniors who
live in a supportive housing building or in their own
homes within a specific geographic boundary,
and who need access to both scheduled and
unscheduled service on a daily basis in order to
maintain and independent lifestyle.
Services include personal support, homemaking,
security checks and care coordination. Assisted living
sites include Richmond Hill, Stouffville, Newmarket,
Keswick, Schomberg and Woodbridge.
Facts About CHATS
CHATS provides programs and services
that allow older adults to live best at
home in their community.
*Data from 2020.
INDEPENDENCE
DIGNITY
CHOICE
8,500+
Clients Served Each Year
600+
Adult Day Program
Participants
1,000+
Meals On Wheels
Clients Served
5,000+
People Provided
With Transportation
Support
470+
Volunteers
CHATS Community
Client Story
“I am very grateful to the Home At Last
(HAL) service CHATS has provided for me.
Twice I have been in hospital and have
had no one to take me home; [CHATS]
was very gracious and very helpful.”
I am so grateful.
— HAL CLIENT
Page 54 of 57
100 John West Way
Aurora, Ontario
L4G 6J1
(905) 727-3123
aurora.ca
Application to Recieve Funds
The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community
organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted
annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is
based on the information provided in this application.
Funding Criteria and guidelines;
Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in
another manner. Individual applications demonstrating financial hardship will be kept confidential.
Individuals and organizations may not receive funding for more than two consecutive years.
Funding requests for more than $5,000 in a calendar year will not be accepted.
Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the
remaining funds will be or have been obtained
Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will
provide
Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of
funds within six (6) months of receiving funds
Name of Individual or Community Group *
Hill House Hospice
Address
Street Number and Name *
36 Wright Street
City/ Town *
Richmond Hill
Page 55 of 57
Province *
Ontario
Postal Code *
L4C 4A1
Contact Information
Email Address *
joannegiannakopoulos@hillhousehospice.com
Phone Number *
(905) 737-9308
On a separate document, please outline your initiative and any supporting documentation you have. The
information being provided should align with the funding criteria guidelines found above. Please attach your
documentation with this this form.
Page 56 of 57
Charitable Business No. 869834648 RR0001
36 Wright Street, Richmond Hill, ON L4C 4A1
info@hillhousehospice.com
hillhousehospice.com
T: 905-737-9308
March 4, 2024
2024 Aurora Mayor’s Charity Golf Classic
Town of Aurora
100 John West Way, Box 1000
Aurora, Ontario L4G 6J1
Hill House Hospice: Walk for Compassionate Care
I am writing to formally apply for support from the Town of Aurora for our upcoming annual Walk for Hill House
Hospice, scheduled for Sunday, May 26, 2024 (www.walkforhillhousehospice.com). This year's event, proudly
presented by Canso Investment Counsel Ltd., aims to rally support for our mission of delivering expert medical
care and unwavering compassion to individuals facing terminal illnesses. Hill House has no municipal
boundaries and our patients include residents of the Town of Aurora, which does not have a residential hospice
within its borders.
As the premier residential hospice in York Region and the second in Ontario, Hill House Hospice proudly serves
120 patients annually, alongside their families and caregivers. Our commitment to inclusivity allows us to
welcome people without prejudice or discrimination based on race, ethnicity, culture, religion, abilities, gender,
or sexual orientation. Beyond the traditional medical approach, we include alternative therapies to promote
holistic wellness. Our caring complementary therapists provide patients and families with music therapy,
aromatherapy, reiki, therapeutic touch and reflexology. They help manage pain and symptoms, decrease
anxiety, help with relaxation, create an outlet for emotional expression, provide a connection to others and help
decrease feelings of isolation.
Hill House Hospice plays a pivotal role for hospice care in York Region. While our operational funding is partially
supported by the provincial government's Ministry of Health, the remaining 50% must be sourced through
community contributions. Through initiatives like our annual Walk and the generosity of donors, we can
continue to provide our end of life services at no cost for our patients, including vital support for caregivers. We
remain accessible to all, regardless of their financial circumstances.
Despite recent economic and fundraising challenges for charities, we remain steadfast in our dedication to
providing our services free of charge, and maintaining a high staff-to-patient ratio to ensure unparalleled care
and support. In light of this, we seek the Town of Aurora's support through a donation of $5,000.00 from the
Mayor's Charity Golf Classic. Your contribution will directly impact our ability to address our most pressing
needs and sustain the quality of care that our patients deserve.
We express our sincere gratitude for considering our request. Should you have any questions or require further
information, please reach out to me directly. Thank you for your time, consideration, and ongoing support of
our shared mission to provide comfort and dignity to those at their end of life journey.
Respectfully,
Joanne Giannakopoulos, CFRE
Director of Development
Hill House Hospice
Page 57 of 57