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Agenda - Mayor's Golf Classic Funds Committee - 20240307Town of Aurora Mayor's Golf Classic Funds Committee Meeting Revised Agenda Date:Thursday, March 7, 2024 Time:10 a.m. Location:Video Conference Meetings are available to the public via live stream on the Town’s YouTube channel. To participate, please visit aurora.ca/participation. Pages 1.Call to Order Note: Added items are marked with an asterisk (*). 2.Land Acknowledgement 3.Approval of the Agenda 4.Declarations of Pecuniary Interest and General Nature Thereof 5.Receipt of the Minutes 5.1 Mayor’s Golf Classic Funds Committee Meeting Minutes of February 2, 2024 1 That the Mayor’s Golf Classic Funds Committee Meeting Minutes of February 2, 2024, be received for information. 1. 6.Delegations 7.Matters for Consideration 7.1 Application from Aurora Sports Hall of Fame; Re: Mental Health in Sport - Breaking the Stigma Initiative 5 That the Application from Aurora Sports Hall of Fame; Re: Mental Health in Sport - Breaking the Stigma Initiative be received; and 1. That the Committee provide direction to:2. Grant the funding request;a. Deny the funding request; orb. Defer consideration of the funding request to a future meeting. c. 7.2 Application from Big Brothers Big Sisters of Peel York; Re: Mentoring Programs within Aurora 11 That the Application from Big Brothers Big Sisters of Peel York; Re: Mentoring Programs within Aurora Initiative be received; and 1. That the Committee provide direction to:2. Grant the funding request;a. Deny the funding request; orb. Defer consideration of the funding request to a future meeting. c. 7.3 Application from Easter Seals Ontario; Re: Equipment Funding Program 16 That the Application from Easter Seals Ontario; Re: Equipment Funding Program be received; and 1. That the Committee provide direction to:2. Grant the funding request;a. Deny the funding request; orb. Defer consideration of the funding request to a future meeting. c. 7.4 Application from Canadian Centre for Abuse Awareness (Abuse Hurts); Re: Delivering Hope Program 26 That the Application from Canadian Centre for Abuse Awareness (Abuse Hurts); Re: Delivering Hope Program be received; and 1. That the Committee provide direction to:2. Grant the funding request;a. Deny the funding request; orb. Defer consideration of the funding request to a future meeting. c. 7.5 Application from CHATS - Community and Home Support to Seniors; Re: Transportation Program 29 That the Application from CHATS - Community and Home Support to Seniors; Re: Transportation Program be received; and 1. That the Committee provide direction to:2. Grant the funding request;a. Deny the funding request; orb. Defer consideration of the funding request to a future meeting. c. *7.6 Application from Hill House Hospice; Re: Walk for Compassionate Care 55 That the Application from Hill House Hospice; Re: Walk for Compassionate Care be received; and 1. That the Committee provide direction to:2. Grant the funding request;a. Deny the funding request; orb. Defer consideration of the funding request to a future meeting. c. 8.Informational Items 9.New Business 10.Adjournment Town of Aurora Mayor's Golf Classic Funds Committee Meeting Minutes Date: Time: Location: Friday, February 2, 2024 10 a.m. Video Conference Committee Members: Angela Covert (Chair) Michelle Black (arrived at 10:18 a.m.) Robert Gaby Abe Reiss (Vice Chair) Dan Winters Members Absent Shaheen Moledina Other Attendees: Jason Gaertner, Manager, Financial Management Michael de Rond, Town Clerk Jaclyn Grossi, Deputy Town Clerk _____________________________________________________________________ 1. Call to Order The Chair called the meeting to order at 10:04 a.m. Item 7.2 and item 7.3 were considered before item 7.1 2. Land Acknowledgement The Committee acknowledged that the meeting took place on Anishinaabe lands, the traditional and treaty territory of the Chippewas of Georgina Island, recognizing the many other Nations whose presence here continues to this day, the special relationship the Chippewas have with the lands and waters of this territory, and that Aurora has shared responsibility for the stewardship of these lands and waters. It was noted that Aurora is part of the treaty lands of the Mississaugas and Chippewas, recognized through Treaty #13 and the Williams Treaties of 1923. Page 1 of 57 Mayor's Golf Classic Funds Committee Meeting Minutes Friday, February 2, 2024 2 3. Approval of the Agenda Moved by Dan Winters Seconded by Robert Gaby That the agenda as circulated by Legislative Services be approved. Carried 4. Declarations of Pecuniary Interest and General Nature Thereof Dan Winters declared a pecuniary interest regarding item 7.1 Application from The Stratas Foundation; Re: Mental Health Research Funding as he assists the Charity. He did not take part in the discussion or vote on the item. 5. Receipt of the Minutes 5.1 Mayor’s Golf Classic Funds Committee Meeting Minutes of November 30, 2023 Moved by Abe Reiss Seconded by Robert Gaby 1. That the Mayor’s Golf Classic Funds Committee Meeting Minutes of November 30, 2023, be received for information. Carried 6. Delegations None 7. Matters for Consideration 7.1 Application from The Stratas Foundation; Re: Mental Health Research Funding Moved by Abe Reiss Seconded by Robert Gaby 1. That the Application from The Stratas Foundation; Re: Mental Health Research Funding be received; and Page 2 of 57 Mayor's Golf Classic Funds Committee Meeting Minutes Friday, February 2, 2024 3 2. That the Committee grant the funding request in the amount of $5,000.00 Carried 7.2 Application from Community Living Central York; Re: Program Support Moved by Dan Winters Seconded by Abe Reiss 1. That the Application from Application from Community Living Central York; Re: Program Support be received; and 2. That the Committee grant the funding request in the amount of $5,000.00 Carried 7.3 Application from the Women's Centre of York Region; Re: Financial Empowerment Program Moved by Dan Winters Seconded by Robert Gaby 1. That the Application from the Women's Centre of York Region; Re: Financial Empowerment Program be received; and 2. That the Committee grant the funding request in the amount of $5,000.00 Carried 8. Informational Items None. 9. New Business None. 10. Adjournment Page 3 of 57 Mayor's Golf Classic Funds Committee Meeting Minutes Friday, February 2, 2024 4 Moved by Abe Reiss Seconded by Dan Winters That the meeting be adjourned at 10:31 a.m. Carried Page 4 of 57 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Application to Recieve Funds The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application. Funding Criteria and guidelines; Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in another manner. Individual applications demonstrating financial hardship will be kept confidential. Individuals and organizations may not receive funding for more than two consecutive years. Funding requests for more than $5,000 in a calendar year will not be accepted. Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the remaining funds will be or have been obtained Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will provide Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of funds within six (6) months of receiving funds Name of Individual or Community Group * Aurora Sports Hall of Fame Address Street Number and Name * 100 John West Way City/ Town * Aurora Page 5 of 57 Province * Ontario Postal Code * L4G 6J1 Contact Information Email Address * president@aurorashof.ca Phone Number * (416) 889-6069 On a separate document, please outline your initiative and any supporting documentation you have. The information being provided should align with the funding criteria guidelines found above. Please attach your documentation with this this form. Page 6 of 57 Mental Health in Sport - Breaking the Stigma Brought to you by The Aurora Sports Hall of Fame 1 | P a g e In the fast-paced and competitive realm of sports, traditionally the topic of mental health often taken a back seat to physical performance. However, over the recent years, our society has recognized that in fact, it's a crucial aspect that profoundly influences our overall well-being and success as human beings. Purpose "Mental Health in Sport - Breaking the Stigma" is a pioneering event experience crafted to shine a stronger spotlight on the traditionally often-overlooked subject of mental wellness among athletes and sports athletes (amateur, and professional, young and old). This program will address this topic with directness, focus, and transparency, fostering an environment of safety and non-judgment. Our discussions will be candid, forward-thinking, and designed to spark meaningful conversations among our audience. The primary goal is to educate our community about the diverse issues and challenges surrounding mental health in sports, while also celebrating the resilience and achievements of individuals who are navigating and advocating for mental well-being in sports and beyond. Learning Outcomes 1. Participants will gain an understanding of how to actively contribute to the ongoing conversation aimed at fostering stronger health and well-being within the community, particularly within the Town of Aurora and its neighbouring areas. Through engagement in this program, participants will demonstrate their commitment to promoting the welfare of community members and advocating for a healthier future for all. 2. By exploring collaboration and financial support mechanisms, participants will be equipped to empower local initiatives and foster a heightened sense of community cohesion throughout the region. 3. Participants will gain an understanding of the importance of building resilient communities that extend beyond geographical borders. Through engagement in this event, they will reinforce their dedication to advancing global community development. By nurturing vibrant communities where individuals can thrive, participants will be equipped to catalyze a positive ripple effect that transcends local boundaries, thereby making a meaningful impact on a broader scale. We look forward to joining hands with our partners and community members to create a lasting impact that enhances the well-being of everyone involved. Together, we can pave the way for a brighter, healthier, and more vibrant future for all. Let's unite and make a meaningful difference in our communities and beyond. Page 7 of 57 Mental Health in Sport - Breaking the Stigma Brought to you by The Aurora Sports Hall of Fame 2 | P a g e Who Should Attend: This event is open to a diverse audience, and we encourage the following individuals to attend: Athletes: Whether you are a seasoned professional or an aspiring athlete, this event is designed to provide insights into managing mental health challenges, building resilience, and optimizing performance. Coaches: As a coach, you play a significant role in your athletes' lives, and understanding mental health is crucial for creating a supportive and inclusive environment. Attend this event to learn about effective strategies for supporting your athletes' mental well-being and fostering a positive team culture. Mental Health Professionals: If you are a mental health professional interested in working with athletes or sports organizations, this event will provide you with valuable insights into the unique challenges athletes face and effective ways to support their mental health needs. Sports Administrators: Sports administrators and organizations have the power to influence the well-being of their athletes. Attend this event to discover how to integrate mental health support into your sports programs and create a culture that prioritizes both physical and mental well-being. Sports Enthusiasts: Anyone passionate about sports and mental health is welcome to attend. Gain a deeper understanding of the challenges faced by athletes and learn how you can be an advocate for breaking the stigma surrounding mental health in sports. Possible Guest Speaker: We have a selection of individuals who possess the ideal expertise and potential to serve as event brand ambassadors, assisting in promotional efforts: ▪ Kaleb Dahlgren: Humbolt Bus Crash Survivor ▪ Debbie Wilkes: RSW, specializes in high performance sport and mental health ▪ Allison Forsyth: safe sport + mental health, support for coaches specifically ▪ Gillian McCullough: current Athletic Director, Seneca College ▪ Jason Sealy: Life coach with lens on supporting coaches ▪ Hailey Jones: lens on supporting women in sport ▪ Paul Rosen: Gold Paralympian and author “Never Give Up” ▪ Paul Jones: Media personality ▪ Michael Landsberg: Media personality & mental health advocate ▪ Jim Thomson – Mental Health & Motivational Champion Page 8 of 57 Mental Health in Sport - Breaking the Stigma Brought to you by The Aurora Sports Hall of Fame 3 | P a g e Value of attending By attending "Mental Health in Sport - Breaking the Stigma," you will: 1. Gain Insights and Knowledge: Learn from current and former athletes, coaches, and mental health professionals who will share their experiences and expertise in dealing with mental health challenges in the world of sports. 2. Discover Coping Mechanisms: Acquire practical coping strategies and resilience-building techniques to help manage stress, anxiety, and other mental health issues that may arise in the context of sports. 3. Build Support Networks: Connect with like-minded individuals from the sports community who share a commitment to breaking the stigma surrounding mental health. Forge valuable connections and support systems to help athletes and sports professionals thrive. 4. Promote Positive Change: Be part of a transformative movement that advocates for a holistic approach to sports, where mental well-being is given the importance it deserves alongside physical prowess. Request for Sponsorship Funding: We kindly request the Annual Mayor’s Golf Event Committee to consider supporting the Aurora Sports Hall of Fame, particularly this inaugural signature event. We believe that the municipality's brand standards and mission values closely align with the goals and purpose of this event. At the heart of this alignment is our shared commitment to fostering conversations about mental health and promoting the well-being of all Aurorans, regardless of age. We are inviting an investment of $5,000 to bolster the inaugural launch of this event. Your contribution will be instrumental in ensuring the success of the occasion and advancing our mission to break the stigma surrounding mental health conversations in our community and society. Page 9 of 57 Mental Health in Sport - Breaking the Stigma Brought to you by The Aurora Sports Hall of Fame 4 | P a g e Together, we can break the stigma surrounding mental health in sports and create an environment that supports the overall well-being of athletes and sports professionals. Join us at "Mental Health in Sport - Breaking the Stigma" and be part of the solution to prioritize mental health in the sports community. This event represents a turning point in how we approach mental health in sports, and your participation will help pave the way for a healthier, more supportive future. Be the catalyst for change – see you there! CONTACT INFORMATION Javed S. Khan, CD President & Chair Aurora Sports Hall of Fame Tel/Text: 416.889.6069 Email: president@aurorashof.ca Page 10 of 57 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Application to Recieve Funds The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application. Funding Criteria and guidelines; Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in another manner. Individual applications demonstrating financial hardship will be kept confidential. Individuals and organizations may not receive funding for more than two consecutive years. Funding requests for more than $5,000 in a calendar year will not be accepted. Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the remaining funds will be or have been obtained Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will provide Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of funds within six (6) months of receiving funds Name of Individual or Community Group * Big Brothers Big Sisters Peel York Address Street Number and Name * 71 West Drive, Unit 23 City/ Town * Brampton Page 11 of 57 Province * Ontario Postal Code * L6T 5E2 Contact Information Email Address * jennalee.bryan@bigbrothersbigsisters.ca Phone Number * (647) 556-3996 On a separate document, please outline your initiative and any supporting documentation you have. The information being provided should align with the funding criteria guidelines found above. Please attach your documentation with this this form. Page 12 of 57 Head Office: 71 West Drive, Unit 23, Brampton, ON L6T 5E2 York Office: 350 Industrial Parkway South, Aurora, ON L4G 3V7 905.457.7288 • bbbspeelyork.ca • Charitable Business # 11880 9482 RR0001 Tuesday, January 30th, 2024 Town of Aurora 100 John West Way, Box 1000 Aurora, Ontario L4G 6J1 Att: Town of Aurora’s Mayor’s Golf Classic Fund Committee Who we are: Big Brothers Big Sisters of Peel York (BBBSPY) has been providing essential mentoring services for children and youth across Peel and York Regions for over 50 years. Our mission is to enable lifechanging mentoring relationships to ignite the power and potential of young people. Our vision is that all young people realize their full potential. BBBSPY offers 15 core programs for 1500 children and youth between the ages of 6 and 17 years old. These include one-to-one and group mentoring services delivered both in the community and in schools, across 12 different municipalities such as Aurora in Peel and York Region. Big Brothers Big Sisters Peel York is committed to offering mentoring programs that meet the unique needs of children and youth facing adversity. Young people enrolled in BBBSPY programs have experienced an average of five adverse childhood experiences, such as living in poverty, social isolation, abuse, family breakdown, bullying, systemic racism, or mental health issues. Families and young people are referred to BBBSPY by schools, social workers, mental health agencies, Children’s Aid Societies, and community partners. BBBSPY has long standing partnerships with local school boards, the Black Community Advisory Council of the United Way of Greater Toronto, the Black Youth School Success Initiative, the Rainbow Support Network, the Regional Diversity Roundtable, and local settlement organizations. Currently BBBSPY has about 300 youth on waiting lists and is deeply committed to reducing wait times for the young people we serve. Presently, our staff is engaged in Mentor recruitment efforts. The ultimate goal is to better serve our community's most vulnerable youth through timely matching with shared identity Mentors, and those with similar lived experience. The Ask: Big Brothers Big Sisters Peel York is requesting $5,000 from the Town of Aurora’s Mayor’s Golf Classic Fund for Aurora mentoring programs. What will the request be used for: The funds that are being requested through the Town of Aurora’s Mayor’s Golf Classic Fund are to be used to support all mentoring programs that BBBSPY offers within Aurora. This would include both our one-to-one mentoring programs both for Big Brothers and Big Sisters, our In-School Mentoring and also our Go Girls and Game on Programs. This would help us to serve approximately 25 youth between the ages of 6-17 in Aurora in 2024 through these programs based on our numbers from 2023. It would also include approximately 8 adult mentors from Aurora to help run and lead these programs. Page 13 of 57 Head Office: 71 West Drive, Unit 23, Brampton, ON L6T 5E2 York Office: 350 Industrial Parkway South, Aurora, ON L4G 3V7 905.457.7288 • bbbspeelyork.ca • Charitable Business # 11880 9482 RR0001 If the funding were secured for our mentoring programs it would help Big Brothers Big Sisters with covering the costs of food, program supplies, rentals for running the programs etc. With the funding helping to support approximately 32 residents of Aurora (25 youth and 8 adult mentors), the $5,000 would break down to approximately $155 per individual. For our one-to-one programs specifically, it typically costs $1,000 per year to fund a match, we would divide these funds as mentioned above to help with both one-to-one and our other community and in-school programs that currently run within Aurora. Big Brothers Big Sisters of Peel York is a mentoring organization for children and youth. BBBSPY is committed to offering mentoring programs that meet the needs of marginalized children and youth who are facing adversity. BBBSPY offers a range of one-to-one and group mentoring programs in York Region, both in the community and in schools, which all adhere to Big Brothers Big Sisters of Canada (BBBSC) National Standards of Service Delivery. These National Standards ensure child safety and quality assurance. The Standards include thorough screening of Mentors and an in-depth Needs Registry of children/youth, including an assessment of the adversities they face in their lives. Experienced Casework staff conduct regular touchpoints with matches following a National Match Support Framework. These touchpoints provide ongoing assessment of mentoring relationships and timely problem-solving. The funding that is being sought will serve the Aurora community by providing these life changing mentoring experience to youth between the ages of 6 and 17 within the community, through these current programs that we offer within Aurora: • Big Brothers Big Sisters Mentoring - one to one mentoring relationships in the community • In-School Mentoring – one to one mentoring relationships in schools • Go Girls! Healthy Bodies, Healthy Minds – 7 week group mentoring program for adolescent youth who identify as female, ages 11-14, offered in schools • Game On! Eat Smart, Play Smart, Live Smart – 7 week group mentoring program for adolescent youth who identify as male, ages 11-14, offered in schools Big Brothers Big Sisters Peel York programming is not only helping the children and youth we serve by helping them with various societal struggles and barriers that they may face to help them realize their full potential. Which in turn is helping to shape and guide them to become community members who are caring, inclusive, collaborative and trusting. With every $1 invested in our programming returns between $18-$23 to society through taxes, higher incomes, volunteerism, and charitable donations. The funding from the Mayor’s Golf Classic Fund would assist in furthering the mission of Big Brothers Big Sisters Peel York, by helping us to continue supporting and growing the youth we serve in Aurora. Not only will it help us to continue running the community and school programs that are already being supported in the community, but it will also help us to continue to grow our programs for those that are in need of our mentoring programs. Currently BBBSPY has about 300 youth on waiting lists (across all of Peel & York) and is deeply committed to reducing wait times for the young people we serve. Page 14 of 57 Head Office: 71 West Drive, Unit 23, Brampton, ON L6T 5E2 York Office: 350 Industrial Parkway South, Aurora, ON L4G 3V7 905.457.7288 • bbbspeelyork.ca • Charitable Business # 11880 9482 RR0001 Presently, our staff is engaged in Mentor recruitment efforts. The ultimate goal is to better serve our community's most vulnerable youth through timely matching with shared identity Mentors, and those with similar lived experience. The need for our services is growing across all regions we serve and receiving funds that can help us to support the supplies, food, rental costs etc. that are involved with these programs help us greatly to be able to continue offering them, and hopefully expanding them to help diminish the waitlist and we hope to achieve that in the Town of Aurora if successful in receiving these funds. **Please note** Although we serve all of Peel York please note that the funds requested here would specifically be to help us serve the youth and mentors that we work with and programs we provide specifically in the Town of Aurora. Any questions or further information required please contact: Jennalee Bryan Fund Development Specialist Big Brothers Big Sisters Peel York Jennalee.bryan@bigbrothersbigsisters.ca (647)556-3996 ext. 306 Page 15 of 57 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Application to Recieve Funds The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application. Funding Criteria and guidelines; Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in another manner. Individual applications demonstrating financial hardship will be kept confidential. Individuals and organizations may not receive funding for more than two consecutive years. Funding requests for more than $5,000 in a calendar year will not be accepted. Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the remaining funds will be or have been obtained Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will provide Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of funds within six (6) months of receiving funds Name of Individual or Community Group * Easter Seals Ontario Address Street Number and Name * One Concorde Gate, Suite 700 City/ Town * Toronto Page 16 of 57 Province * Ontario Postal Code * M3C 3N6 Contact Information Email Address * apeterson@easterseals.org Phone Number * (647) 273-6023 On a separate document, please outline your initiative and any supporting documentation you have. The information being provided should align with the funding criteria guidelines found above. Please attach your documentation with this this form. Page 17 of 57 Page 1 | 8 Funding Proposal Prepared for The Town of Aurora and the Mayor’s Charity Golf Classic by Easter Seals Ontario In support of The Equipment Funding Program Essential Mobility and Accessibility Equipment for Children and Youth with Physical Disabilities January 31, 2024 To discuss this proposal and Easter Seals Ontario, please contact: Andrea Peterson Development Office York Region Easter Seals Ontario 647-273-6023 apeterson@easterseals.org Easter Seals Ontario Charitable Registration Number 119068377 RR0001 Page 18 of 57 Page 2 | 8 Incorporated as The Ontario Society for Crippled Children BACKGROUND Easter Seals is a registered charitable organization that helps children and youth with physical disabilities from all ethnic and religious backgrounds, with a variety of physical disabilities and medical conditions, including cerebral palsy (CP), spina bifida, muscular dystrophy (MD), spinal muscular atrophy (SMA), spinal cord and brain injury as well as genetic abnormalities. Easter Seals Ontario was founded in 1922 with a vision to create a better life for children with physical disabilities in the province of Ontario. Today, Easter Seals continues to offer programs and services to help these children achieve a greater level of independence and acceptance, such as funding for essential mobility and accessibility equipment, as well as owning and operating two fully accessible summer camps. Over the past 85 years, Easter Seals Ontario camping has enriched the lives of an estimated 45,500 children, youth, and young adults with physical disabilities across Ontario, including the Town of Aurora. Easter Seals also provides access to important information resources for parents and caregivers, as well as public education and awareness. Easter Seals Ontario receives no government funding for its programs and services, which are funded entirely through donations by individuals, foundations, and regional event sponsors. THE NEED FOR EQUIPMENT FUNDING Caring for a child with a physical disability is expensive. It can cost more than $40,000 a year to meet just the basic needs of a child with a severe physical disability. This can include extra family expenses such as home renovations, adaptive equipment, adapted vehicles, time away from work and home for medical appointments and surgeries, and the cost of caregivers. Page 19 of 57 Page 3 | 8 Having essential mobility and accessibility equipment is vital in providing a safe home environment for the child, family and caregivers. It is also critical for the growth and development of the child as well as their participation in community activities such as going to the library or taking swimming lessons. By providing funding for mobility and accessibility equipment, Easter Seals performs an essential service to families who might not otherwise have the financial resources to obtain this equipment for their child. Government agencies cover only some of the costs. For some essential items like bathing and toileting equipment, there is no government funding at all. THE EQUIPMENT FUNDING PROGRAM For over 100 years, Easter Seals Ontario has been funding equipment through our Equipment Funding Program to help children with physical disabilities purchase essential mobility and accessibility equipment to live a full life with increased independence and active participation in the community. Easter Seals helps with the cost of the following types of essential mobility and accessibility equipment, subject to available funds: • Mobility equipment (walkers, wheelchairs) • Orthotics (ankle knee orthotics (AKO) or knee ankle foot orthotics (KAFO)) • Communication devices (voice output systems, writing aids) • Bathing and toileting aids (commodes, bath chairs, handrails) • Accessibility aids (portable and fixed lifts, ramps, van lifts) PROGRAM EXECUTION Each year, the core Easter Seals Ontario Provincial Services Team, with the input of parents and healthcare professionals, reviews the list of items to be approved for funding. Priority is given to mobility and accessibility equipment which have the greatest impact on increasing a child’s safety, independence, and quality of life. Page 20 of 57 Page 4 | 8 Applications for equipment funding must be supported by documentation, including: • Additional funding received through the Assistive Devices Program (ADP) or Extended Health Care Plans, • One to two vendor’s quotes depending on the type of equipment, and • Authorization by a healthcare professional and/or physical therapist, such as a Physiotherapist or Occupational Therapist, outlining the need for the equipment. In 2022, Easter Seals supported over $1.98 million in funding for necessary mobility and accessibility equipment. Despite our best efforts, demand for our services usually exceeds our funding capacity. PROGRAM BUDGET Every year brings new needs and additional equipment funding needs from families who rely on support through the Easter Seals Equipment Funding Program. The Program’s funding and operating cycle is based on the calendar year from January 1 to December 31. Each year, available funding is based on revenue generated from Easter Seals’ fundraising efforts and philanthropic partners like the Town of Aurora. The available budget determines the number of requests for funding Easter Seals can fulfill that year. The 2023 allocation for the Equipment Funding Program is currently at $1.443 million. Easter Seals receives no government assistance for the Equipment Funding Program. We rely on the generosity of individual donors, corporate sponsors, foundations, and revenue generated through our community fundraising events. Should demand exceed our funding capacity, applications will be added to a wait list for priority (hopeful) approval in the following year’s program funding cycle. Page 21 of 57 Page 5 | 8 PROGRAM EVALUATION The success of the Equipment Funding Program is measured by the number of fulfilled applications for assistance. Annual impact is concretely measured based on total funds spent, total number families supported, and total number (if any) applications remaining on a wait list. Easter Seals also compiles personal family stories about the impact of the new equipment for the child and their family. Program outcomes are shared each year in the Easter Seals Ontario Annual Report and at the Annual General Meeting held in June. YOUR SUPPORT HAS IMPACT Freedom means different things to different people. For a child with a physical disability, a stander provides freedom from excruciating muscle pain caused by constant sitting. A porch lift provides a safe way to enter and exit a home as well as increasing participation in the community. For a child or youth with a physical disability having this essential equipment allows them to be able to experience independence and focus on what they can do rather than on their limitations. For example: • A van lift enables a child to be safely moved in and out of the vehicle for trips to the library; • A stair lift allows a child to get up and down stairs independently; • A stander helps carry some of a child’s weight helping to build muscles and strength; • A portable lift safely transfers a child from their bed to a wheelchair; and • A wheelchair allows a child to move around the home, school and their community. Page 22 of 57 Page 6 | 8 OUR REQUEST Easter Seals Ontario strives to improve the quality of life for children and youth with physical disabilities so they can focus on what they can do, rather than on their limitations, to increase their independence, build confidence, and be included as active participants in family and community activities. Easter Seals Ontario respectfully requests the Mayor’s Charity Golf Classic consider supporting the Equipment Funding Program in 2023, with a gift of $5000 for funding to families in Aurora for the purchase of essential mobility and accessibility equipment. Thank you. Page 23 of 57 Page 7 | 8 APPENDIX A The Cost of Freedom for a Child with a Disability Freedom means different things to different people. For a child with a physical disability, a stander provides freedom from excruciating muscle pain caused by constant sitting. A porch lift provides the freedom to safely enter and exit their home. Simply put, freedom for a chid with a physical disability means being able to do what other children can do. Raising a child with a physical disability is expensive. Below are examples of the cost of equipment that can enable a child with a physical disability to experience greater independence, accessibility, and participation: • Power wheelchair $10,000 - $32,000 • Manual wheelchair $2,000 - $5,000 • Bath Lift* $2,300 - $4,000 • Home ramp $1,000 - $8,000 • Van Lift $3,000 - $35,000 • Shower/Commode Chair* $1,500 - $5,000 • Specialized Car Seat* $950 - $2,200 • Stander $3,500 - $7,400 • Walker $400 - $5,000 *No government funding is available for these items Page 24 of 57 Page 8 | 8 APPENDIX B Staff and Volunteers Our provincial office is located in Toronto, Ontario with community offices in: Windsor, London, Kitchener/Waterloo, Peterborough, Kingston, Burlington, Barrie, Sudbury, Thunder Bay and Sault Ste. Marie and covers a specific geographic catchment area to cover the entire province. Easter Seals Ontario currently employs 42 full-time staff and over 200 part-time staff, including camp counsellors, throughout Ontario. Easter Seals Ontario currently has over 350 generous individuals volunteering their time in a number of ways including: participating and helping at our numerous community events, assisting at one of our summer camps, serving on committees and providing administrative support in our regional offices. Page 25 of 57 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Application to Recieve Funds The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application. Funding Criteria and guidelines; Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in another manner. Individual applications demonstrating financial hardship will be kept confidential. Individuals and organizations may not receive funding for more than two consecutive years. Funding requests for more than $5,000 in a calendar year will not be accepted. Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the remaining funds will be or have been obtained Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will provide Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of funds within six (6) months of receiving funds Name of Individual or Community Group * Abuse Hurts (Canadian Centre for Abuse Awareness) Address Street Number and Name * 120 Harry Walker Pkwy N. City/ Town * Newmarket Page 26 of 57 Province * Ontario Postal Code * L3Y 7B2 Contact Information Email Address * helena@abusehurts.ca Phone Number * (905) 727-4357 On a separate document, please outline your initiative and any supporting documentation you have. The information being provided should align with the funding criteria guidelines found above. Please attach your documentation with this this form. Page 27 of 57 February, 2024 To whom it may concern, Thank you for your consideration regarding Abuse Hurts being a potential recipient from the Aurora Mayor Golf Charity event proceeds. If we were to receive funding, it would go toward our flagship program, Delivering Hope. This program is one of our oldest and largest offerings in assisting survivors in York Region, the GTA and other Southern Ontario regions. Through our Delivering Hope program, we partner with 60-100 agencies including women’s shelters, police services, victim services and children’s services, assisting those who are getting back on their feet after coming out of abusive situations. We support these agencies by providing their clients with free clothing, household items, baby essentials, personal hygiene items, toiletries, and much more. Abuse Hurts is an NGO, thus relying heavily on the generosity and kindness of our community for product and financial support. Although we have recently received some grants, they are specifically designated toward other programs and can’t be used to fund Delivering Hope. Our current Delivering Hope program funds will see us through the first half of 2024, making it necessary for us to seek every available opportunity to find funding to cover the remainder of the year. Our current Del. Hope program funds consist of proceeds from two lottery licences and occasional donations from the general public. Proceeds of $5000 from the Mayor’s golf tournament would definitely make a difference in our need to raise another $50-80K. This year will mark 31 years for Abuse Hurts in serving the local community and beyond. With the help of our staff, faithful volunteers and the community, we have assisted well over 100,000 people through our various programs and it is our desire to continue delivering hope for many years to come. Thank you, Ellen Campbell CEO and Founder Abuse Hurts Page 28 of 57 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Application to Recieve Funds The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application. Funding Criteria and guidelines; Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in another manner. Individual applications demonstrating financial hardship will be kept confidential. Individuals and organizations may not receive funding for more than two consecutive years. Funding requests for more than $5,000 in a calendar year will not be accepted. Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the remaining funds will be or have been obtained Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will provide Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of funds within six (6) months of receiving funds Name of Individual or Community Group * CHATS - Community & Home Support to Seniors Address Street Number and Name * 1-240 Edward Street City/ Town * Aurora Page 29 of 57 Province * Ontario Postal Code * L4G3S9 Contact Information Email Address * mshaher@chats.on.ca Phone Number * (905) 751-8517 On a separate document, please outline your initiative and any supporting documentation you have. The information being provided should align with the funding criteria guidelines found above. Please attach your documentation with this this form. Page 30 of 57 Thank you for allowing CHATS to apply for a grant to aid in the execution of our programs, specifically our Transportation Program. Each year CHATS stays focused on its mission to assist seniors in leading healthy, independent lives in the comfort of their own home and community in York Region and South Simcoe. Through programs such as Meals on Wheels, Respite Care, Homemaking, Transportation, Home at Last, Caregiver Support, and more, we help approximately 8,000 seniors and caregivers annually, with 463 of them being Aurora residents. In particular, our Transportation Program for seniors has a tremendous impact. This program, which escorts clients to and from medical appointments, grocery stores, and personal errands, provides over 69,000 drives for 3,701 clients each year (226 Aurora clients with 3,518 drives). We expect this figure to continue to increase as the demand for this service rises. Our goal is to continue to make a difference in the lives of seniors and their family caregivers living in our community. With the help of donations from organizations such as yours, we will continue to enhance our existing programs and launch new programs to address the needs of our aging population. We hope to be able to accept an additional 14 Aurora seniors with 672 drives per year. The cost for each transportation service is $16 round trip, with an average of 4 drives per month. The cost for this per year would be $11,648. We are asking The Mayor’s Golf Classic Fund Committee to approve a grant of $5,000 that will go towards this goal total. The remainder is being fundraised through different CHATS events, and other small grants. Page 31 of 57 An update on the services that CHATS provides in Aurora. These statistics cover the time period from April 1st, 2022 to March 31st, 2023. We wish to demonstrate to you the positive effect CHATS services have on the lives of Seniors in the Aurora community. The Town’s past support of CHATS is very much appreciated, and so essential for us to continue providing the unique services that we do. UNIQUE CLIENTS SERVED 463 (some clients access several programs) AURORA # of clients served by program Service/Volume Assisted Living (Aurora Hadley) 33 10636 Caregiver Support 8 19 Day Program 42 1627 Home At Last 82 975 Home Help 53 1558 Social & Congregate Dining 60 745 Meals on Wheels 38 3609 Personal Care 4 69 Personal Support Services 4 153 Respite 27 1023 Telephone Reassurance 18 611 Transporta�on 226 3518 Page 32 of 57 Supporting Strong Communities and Care for Older Adults and Caregivers 2022/2023 ANNUAL REPORT Page 33 of 57 Table of Contents 03 Mission, Vision, Values 04 Letter from the CEO and Board Chair 05 Board of Directors, CHATS Leadership 06 Achievement Highlights 10 Volunteer Highlights 12 Volunteer Shoutouts 14 Staff and Volunteer Years of Service 15 Donor Recognition 16 Community Partners 18 Service Statistics 19 Financials 2 Page 34 of 57 Our Vision Older adults live best at home and in their communities. Our Mission CHATS advocates for and delivers high quality, person-centred home and community services, providing dignity and choice for aging at home. Respect We are trusted providers and show respect, responsiveness, and responsibility in all we do. Empathy We care for and about the people we serve, listening to and understanding their needs. Quality We act ethically to deliver service excellence. Collaboration We partner across the health and social care system to promote the health, safety and independence of the people we serve. Equity We reflect diversity, inclusion, and equity in everything we do. Innovation We anticipate and respond to our environment, innovating to improve outcomes for the people we serve. Our Values 3 Page 35 of 57 Letter from the CEO & Board Chair After over two years of living and continuing to work through the global COVID-19 pandemic, it was a relief to finally see the lifting of many of the physical distancing restrictions over the past year. Gradually, we were able to reintroduce our clients and their caregivers to in-person programs, welcoming them back with a joy that was felt by all. Despite the challenges of working in a pandemic environment, the pace of service delivery continued unabated. In fact, CHATS was able to experience growth in many of our program areas, by staying in touch and connected with our clients, their families and caregivers, and our government and health system stakeholders. For example, by listening to the needs of our ever-growing community, we expanded and enhanced our Adult Day Program offering by adding a new weekend program for those with cognitive impairment and providing caregivers with an extra day of respite care. Our work with our hospital partners saw the expansion of our hospital to home transition programs, enabling more older adults to return home sooner, and safer. Our expertise in working with marginalized and under-served people was successfully leveraged to increase health equity and access to many of the most vulnerable seniors throughout the regions of York and South Simcoe. In the face of dynamic changes taking place for better, more integrated healthcare, CHATS continued to be in the forefront of regional discussions and policy development as the modernization of Ontario’s healthcare system takes shape. By doing this, we ensured that the concerns and interests of our clients and their caregivers were effectively represented, understood, and reflected in decision-making. In this report, you will read about the many other initiatives we have implemented over the past year. Staying current and responsive to the needs of our clients and their caregivers is in our DNA, and what truly makes us one of the leading community support service agencies serving older adults in the province. As always, we would not be able to do any of this without our dedicated team here at CHATS. Thanks to our Board of Directors and Committee members, devoted volunteers, staff, service partners, suppliers, funders and donors, we have been able to go above and beyond regardless of the challenges and changes in the external environment. And to our clients and caregivers, thank you for your trust and confidence in the services and supports you receive from us, every day. Christina Bisanz Chief Executive Officer Mary Bayliss Board Chair 4 Page 36 of 57 Board of Directors Board of Directors Mary Bayliss, Chair Colleen Jones, Vice-Chair Avi Parmar, Treasurer John Buie Claudio DiGirolamo Fareen Kassam Javed Khan Brenda MacPherson David Robinson Grant Waddell Dean Wood Finance & Audit Committee Avi Parmar, Chair John Buie Perry Chen-See Tim Flemming Cheryl Taylor Grant Waddell Dean Wood Executive Office Christina Bisanz Chief Executive Officer Janet Williams VP Human Resources Juan Arangote VP Finance & Corporate Services Kelly Broome VP Philanthropy & Communications Melanie Rowe VP Client Care & Services Nancy Kula VP Quality & Strategic Initiatives Saskia Sanchez-Ferrer Executive Assistant Leadership Team Andrea Sheppard Fundraising, Marketing and Communication Coordinator Anoop Thukral Client Services Manager, Assisted Living Cathy Wilkinson-Fox Client Services Manager Transportation and Meals on Wheels Cindy Dryfhout Finance Manager Dina Gazzoli Administrative Coordinator Client Care Services, Quality, Strategy, PPE Procurement Darlene Morrison Communications, External Relations, Development Lead Gaynor McCredie Client Services Manager HAMP, TRRS, Service Coordination Helen Omere Database & Training Lead Hillary Richardson Client Services Manager Caregiver Support, Community Outreach, Volunteers Kalsang Phuntsok Client Services Manager Quality Improvement, Partnerships & Client Care Mona Shaher Fundraising and Community Engagement Lead Sonika Singh Human Resources Manager Sony Singh Integrated Care Manager Traian Rusu Client Services Manager Adult Day Programs Vipulkumar Virani IT&T Support Lead Wanda Deschamps Facilities Coordinator Governance Committee Colleen Jones, Chair Claudio DiGirolamo Rose Ghamari Fareen Kassam Han Koren David Robinson Quality Committee Brenda MacPherson, Chair Rudi Genovese Marie Hewitt Javed Khan Brenda MacPherson Angela Vegh Karthika Yogaratnam 5 Page 37 of 57 Achievement Highlights Transportation CHATS’ Transportation team provided 48,955 drives to 3401 unique clients. CHATS has increased capacity to provide drives to the Saturday Richmond Hill ADP. This enabled us to reach more clients who would not be able to attend due to limitations with transportation. CHATS hosted our first annual Driver Appreciation Event. An opportunity to bring drivers who work autonomously together to celebrate the very valuable work they do. We welcomed our volunteer drivers back, providing enhanced training pertaining to pandemic protocols and guidance. Son said his parents “felt safe and supported by the drivers and service coordinators.” Drives to 3401 unique clients48,955 I just wanted to let you know how wonderful your drivers were to my mother. She always came home with a lovely story about the driver. Always providing a punctual and safe drive, the drivers would talk to her as a friend with care and concern. These wonderful experiences lit up her day and often softened the long appointments she endured. We are extremely grateful for the kindness, friendship and support from truly beautiful souls. Thank you to the CHATS team for their wonderful service in transporting me to Princess Margaret Hospital for my radiation treatments. Everyone, from the phone service to the drivers, was very helpful in organizing daily transport for two weeks of treatment. This relieved tremendous stress on me. Page 38 of 57 ADP@Home SPOKE Ongoing funding has been secured for the ADP@Home SPOKE program. The SPOKE program aims to reach clients who would not otherwise qualify for in-person ADP services. To do this, CHATS has reviewed the extensive waitlists for current in-person ADP programs and has identified clients who would not be eligible due to issues such as frailty, personal care, or health needs. This program is already taking on clients! The program has been designed to conveniently bring cutting-edge client programming and activities into the client’s home. Our passionate staff utilize both technologies, taking bedbound seniors to visit exotic new places or places from their childhood using virtual reality and traditional programming using a large variety of games and exercises. These programs are developed individually to meet the specific needs of each client we serve and adapt to the client’s changing needs. Through this program, CHATS will provide meaningful engagement of isolated seniors while also providing caregivers with both relief and a new understanding of the possibilities of more meaningful involvement with their loved ones. In-Home Caregiver Relief 211 Clients received 37,437 hours of Caregiver Relief. Certified Personal Support Workers provide in-home care to loved ones when caregivers require a little extra help, a much-needed break, or when they can’t be there themselves. A client shared that the PSW was amazing and assisted her the whole time, especially after her eye surgery. She mentioned that the PSW was on time, professional and very compassionate. In the last few months, I’ve noticed that when I come to pick up my mom, she’s holding a doll. We bought her a doll for Christmas, and she absolutely loves it. When she’s anxious, we give her the doll, and she starts cooing and interacting with it. It truly is amazing. I admit that seeing her with the doll at first was “odd,” I’ve embraced it as another tool to help me with Mom. 7 Page 39 of 57 Meals on Wheels (MOW) CHATS provided 48,818 meals to 890 unique clients over the past year. Volunteers delivering meals provide a wellness check and a friendly connection. The delivery process continues to be a valuable resource for sharing information, education, and agency news. We are grateful for the funding received from the Ontario Community Support Association (OCSA) to aid with the increased need for subsidized meals. Upright freezers were installed, creating a safer work environment for staff. “My dad really enjoyed the meals, and the service was excellent.” Home Adaptation & Maintenance Program (HAMP) Since its implementation in 2009, the Home Adaptation and Maintenance Program (HAMP) has helped over 3,500 clients in Northern York Region and South Simcoe age safely in their own homes. HAMP completed its fourth season supporting the City of Vaughan residents with snow-clearing services and increased clients serviced by 26% from the previous snow season. 98% of clients surveyed are happy with the snow- clearing services. “I just wanted to share that the snow plowing services have been truly a wonderful experience. The third-party company was truly reliable, and I always knew they would come. For our family, and most importantly, my aging parents, this was so important for us.” Home at Last Working with four hospitals, CHATS helped 1,085 clients with 2,904 visits through the Home at Last Program. Home at Last helps older adults transfer and remain safely at home by providing Personal Support Worker supported-transportation home from the hospital. A client’s daughter called to say that the PSW was so kind and helpful, and her mother really enjoyed spending time with her after being brought home from the hospital. She received some Meals on Wheels, which she really enjoyed and helped her settle in at home. Hospital to Home CHATS works with three hospitals to offer several different “Hospital to Home” transition programs. A caregiver informed CHATS’ Recreation Programmer that the client’s strength had increased by engaging in physical exercise, which was her primary goal in receiving recreation services. The Recreation Programmer also noted a shift in the client’s mood, reporting that sessions are now full of laughter, focusing on positive affirmations, whereas before, the client was feeling down about losing her independence after returning from the hospital. Her family is very happy to see the improvement. Advocating for Seniors CHATS received a thank you email from a caregiver to Caregiver Education Counselor (CEC) after CHATS successfully advocated to have the care recipient transferred from Markham Stouffville Hospital Cares (MSHCares) to Markham Stouffville Hospital Plus (MHS+). The additional support and the fact that we would work so hard to make it happen have had a tremendous impact. From a systems perspective, we have now paved the way for this type of transfer which, until this case, has not been allowed. The caregiver is extremely grateful for the support. Assisted Living Provides 24/7 assistance to eligible older adults who live in a supportive housing building or their own homes within a specific geographic boundary and who need access to both scheduled and unscheduled service daily to be able to continue to live at home and in their communities. “All the staff are gold stars; they treat her so well, and she is very happy with the services. We would like to thank you and your team for not only the quick handling of my mom’s incident but for all the hard work in helping my mom and us get through these challenging times.” 8 Page 40 of 57 9 Page 41 of 57 Volunteer Highlights Rhonda Geoghegan Rhonda Geoghegan received a Volunteer Recognition Award from the City of Vaughan. Rhonda has been volunteering for 12 years with CHATS. Prior to the pandemic, Rhonda was a transportation driver volunteer and a driver for the Wellness program. Rhonda joined the Meals on Wheels volunteer team at the onset of the pandemic and has continued to volunteer throughout the pandemic providing an essential service to clients in the Vaughan area. The Meals on Wheels program provides older adults with nutritious meals delivered weekly. A short visit and security check are part of the service. In 2022, Rhonda provided 8,700 hours of service. Rhonda has a big heart and is willing to jump in and help out in any way she can. Ann Winacott Ann Winacott received an Individual Award of Merit award from the Town of Georgina. Ann Winacott has been volunteering for nine years with the CHATS Social & Wellness program in Georgina. Prior to the pandemic, each week, she would drive 3-4 clients to a local community centre where they would participate in a variety of social and wellness activities, including enjoying a nutritious lunch. Ann continued volunteering throughout the pandemic by making weekly social calls to clients. Ann always goes above and beyond for the seniors she works with. Ann provides backup support to the Georgina Food Pantry program. Ann’s dedication to the wellness program and the clients she works with sets an example of relationship building and connection with seniors and demonstrates the importance of seemingly small acts of companionship both for the individuals served and for the community at large. Doug Kilpatrick Doug Kilpatrick received the Years of Service award from the Town of Aurora for his 20 years of service with CHATS. Doug started with the Transportation program, providing transportation services to older adults for their medical appointments, grocery shopping, personal errands, and social outings. In September 2020, Doug began volunteering with the Meals on Wheels Program, where he delivers frozen meals weekly to CHATS clients providing them with a nutritious meal and a safety check. In addition to his Meals on Wheels deliveries, Doug volunteers twice monthly with the Aurora Food Pantry. CHATS recognises these special individuals for Municipal Volunteer Awards. 10 Page 42 of 57 Andrew Joya, Bradford ADP Andrew Joya has been volunteering with CHATS since 2018 and continues to make an impact within his community each day. Andrew has the personality traits of the ideal volunteer and the commitment and drive to be the ideal volunteer. He comes to CHATS Bradford once a week, and each week he shows up with a smile on his face, ready to take on the tasks that may be asked of him that day. Andrew is a true team player and goes above and beyond for the clients and staff at the Adult Day Program at CHATS. No task is too small or too large for him; he helps in any way and always takes the initiative to ensure he is doing all he can. Andrew has always had a very kind and caring demeanour, forming a special bond with various clients over the years. He sits and has individual conversations with clients and treats them all with dignity and respect. Andrew is a very reliable volunteer, and CHATS is lucky to have him. Andrew’s skills in helping others in the community will serve him well in the future as a police officer, which he aspires to join. Andrew shows compassion for others, specifically seniors with various physical and cognitive disabilities, which is a vital skill when considering a career as a community first responder. Markham Meals on Wheels Volunteer Group Jack (John) White, Dover Wyn, Diane Hawkins, Jane Duerr Jack (John), Dover, Diane and Jane demonstrate a strong commitment to their duties as Meals on Wheels volunteers. Each is dedicated to their volunteer work, having never missed a scheduled shift and always arriving on time, fully prepared to take on any task. They embody a “never say no” attitude and willingly help whenever needed. Their passion for volunteering shines through in their work, and they create a warm and welcoming environment wherever they go. Their clients have shared how their presence brightens their day, and they appreciate the team member’s efforts to make them feel valued and comfortable. Thank You Perry Chen-See, Colleen Jones and Angela Vegh A special thank you to our past Board of Directors and Committee Members for bringing your passion, intellect, insight, experience and resources to the table. 11 Page 43 of 57 Volunteer Shoutouts John Liska and Leea Muir John and Leea volunteer with the Meals on Wheels program in the Rural and North areas. They always go above and beyond. They are very polite, kind, and willing to contribute and help to the organization. Nahid Abbas Nahid has been volunteering with the South Asian ADP for six years. She has a very positive presence at the ADP, and the clients enjoy socializing with her. She always helps clients during arts/crafts, cognitive and physical programs. She also motivates them to participate in programs. She has a positive attitude, compassion and willingness to help everyone. Stan Simons Stan has been an excellent volunteer over the past ten years. He is courteous, compassionate, kind and respectful to our clients. In addition to being consistently available daily, Stan is always willing to help and go the extra mile by driving a client at a moment's notice if another driver is suddenly unavailable. John Young John has been a long-standing Richmond Hill Adult Day Program volunteer since 2015 and is a highly talented pianist. Music is a must for any program, and an instrumentalist volunteer is essential to provide the best music. We are immensely grateful that John joined our program. Through his love for music, he was able to share the beautiful symphonies and lift the spirits of our clients. In fact, during the pandemic, John learned how to adapt to online programming and the technology he needed to include clients unable to attend in-person programming. He always remains calm and cheerful to our clients, and everyone enjoys working with him. In addition, John has been a core part of our music program. He provided sing- along books, researched and handpicked dementia- friendly songs that are appropriate for the clients, donated some instruments that can be used by clients, as well as fixed our piano. John was especially appreciated during the holidays, as he never missed the opportunity to provide music during our holiday celebrations. Overall, John is a remarkable, invaluable, and generous individual! Pram Bhatia Pram has been a volunteer with CHATS since 2009 with the Transportation program. In October 2021, she began volunteering with the Meals on Wheels Program, delivering weekly from Aurora to Markham depot and Stouffville clients. Phyllis Tyrie Phyllis Tyrie is best known to CHATS for her work in the Meals on Wheels (MOW) program, where she helps deliver nearly 60,000 meals each year to frail older adults in need of nutritional support. Phyllis is an original CHATS MOW volunteer, recruited in 1980 through Grace Anglican Church to form the basis of CHATS’ MOW program. For many years, she was a MOW “Captain” responsible for scheduling team members, sorting out routes and delivering her share of meals to individuals in the Markham and Unionville areas. Until the start of the pandemic, Phyllis hosted the Seniors’ Team Room at the annual Markham Fair. Phyllis has also been a long-time volunteer driver for CHATS, taking isolated clients from their homes to local social activities and special events. Her drive and positivity are second to none, and “no” is not in her vocabulary. After 42 years of service with CHATS, Phyllis has decided to retire from her volunteer position. 12 Page 44 of 57 When I first started, I wanted to contribute something to the lives of seniors. I was very close to my grandparents and enjoyed their company. After doing this for a few years, I realized I was getting back from these seniors much more than I believed I was giving. The stories of their lives and experiences have given me so much, and I look forward to our weekly phone conversations. They have openly discussed living through negative (war, death) and positive events (travel, achievements, family). It has been a great experience. I have learned a lot. It is awesome feeling of joy when you are helping someone. Page 45 of 57 Staff Years of Service Volunteers Years of Service 5 Years Grant Smith Susan Hoyte Jiao Xia (Karen) Gao Nadia Plona Mercedes Morales Rosemary Belfiore Robert Monopoli Edith Reyes Michael Davidson Sung Kim Sony Singh Saskia Sanchez-Ferrer Stephanie Dawson Nadine Todd Stephanie Morris Alexandra Arrigo Jimmy Chan Jatinderpal Jessica Ghuman Helena Kim Jaimie Labrecque Lai Ping Esther Lee Tanisha Letts Diana Padua Helena Mark 10 Years Marzena Salemme Christina Bisanz Laura Manley Nancy Kula Cindy Dryfhout Jennifer Frey Meilee Bonnie Ng Kalayini Kanesavaradan Jane Emmerson Denise Goudie Shujuan Rebecca Ye 15 Years Denise Tierney Delia Lalonde Charito Maano 25 Years Fe Alfarero Carol Harrott Margaret Kuenzler Juanita Agoy Marion Coleshill 30 Years Christina Barbour 5 Years Chuck Doyle Nancy Hanwell Claudio Basso Judy Huang Janine Guaragna John (Jack) White Dover Wyn Irina Pimenova Mahrokh Attaran Mary Bayliss Hyoboon Kim Annette Atkinson Marty Folkes Barbara Kirchner Lynda Porter Paul Murray 10 Years Stan Simons John Liska Peter Coates Jane Duerr 15 Years Ken Smith Fatema Ahmari-Hesari 25 Years Ann Murphy 14 Page 46 of 57 Donors •Benefaction Foundation •Laurie Osbourne •CPG Aerospace •Home Instead •City of Richmond Hill •Freedom Support Services Inc. •Hunter Engineering Company •Jim Pedersen •Print Graphics Inc •Markham District Veterans Association •Mary Watson •Herbert Chiu •Debbie Schaefer •Gerhard & Gisela Schoenhoff •Janice, Thomas, Ryan & King •Jean Perrin •Siegfried Wiebe •Mary Lou Gignac •Bernadette Benjamin •Maria Bernardo •105.9 The Region •Anthony Nichols •Aurora Seniors Association •Central United Church •Colleen Jones •David Williamson •Fareen Law •Fiona Kingham •IODE Bertha Cane Chapter •IODE West Gwillimbury Chapter •Jane Tromanhauser •John Buie •Knights of Columbus Oak Ridges •Len Boston •Sharon Euler •Tom Connor •Vince's Market Group Ltd. Family $500 - $999 Patron $10,000 - $49,999 •The Dunin Foundation •Mika Charitable Foundation •Bazil Developments Inc. •Estate of Elizabeth Yolanda O'Donnell •Magna International Inc. Builder $5,000 - $9,999 •CHARTWELL Retirement Residences York Region •GJ Garden of Life Foundation Trustees •James & Sheila Waters •New Roads Automotive Group Member $1,000 - $4,999 •Durkin Dietz Group: National Bank Wealth Management •Elizabeth Blight •Delmanor Elgin Mills •Kerbel Group Inc •Metroland Media •RC Design •Bev Barbeito •Holy Trinity Anglican Church •Nobleton Lions Club •Andrew & Sheila McKenzie •Mary Bayliss •S.M.A.R.T. Realty Solutions •CAF Canada •Allan Saunders •Delamnor Aurora •Keith Scott •Riverwalk Wealth - Investia Financial Services Inc. •Hilley Pharma Advisors •Ian Hilley •Neighbour Media •Roy Russell Memorial Fund •Tilda Zanette •Christina Bisanz •Perry Chen-See •Amica Unionville •Dax Sukhraj •King City Lions Club •Olive Barr 15 Partner $50,000 + •United Way Greater Toronto •Estate of Morris Zucker •Estate of Amelia Marie Cosgrove Page 47 of 57 Community Partners •360 Kids •Activate Aurora •Addiction Services of York Region •Alliston Food Bank •Alzheimer Society of Simcoe County •Alzheimer Society of York Region •Apetito •Arirang Age Friendly Community Centre •Aurora Cares Community Action Team •Aurora Food Pantry •Aurora Historical Society •Aurora Horticultural Society •Aurora Presbyterian Church •Aurora Public Library •Aurora Seniors Association •Bernard Betel •Better Living Health & Community Services •Blue Door •BookJane •Bradford West Gwillimbury Fire and Emergency Services •Bradford West Gwillimbury Public Library •Canadian Centre for Men and Families, York Region •Canadian Mental Health Association York Region •Canadian Red Cross •Carefirst Seniors and Community Services Association •Caregiving Matters •Catholic Community Services of York Region •CAYR Community Connections •Cbi Health •Centennial College •Central Local Health Integration Network •Charity Village •Circle of Care Sinai Health System •City of Markham •City of Richmond Hill •City of Vaughan •Club Aurora Fitness •Community Support Services Network •Comfort Keepers •Contact South Simcoe •COSTI •Crescent Village – Ja’Fari Islamic Housing •Danube Seniors Leisure Centre •East Gwillimbury Health and Active Living Plaza •East Gwillimbury Seniors 55+ Task Force •Elder Abuse Prevention Ontario •Electronic Recycling Association •The Elden of Bradford •Evergreen Hospice •Freedom Support Services •Friuli Benevolent Corporation •Georgina Food Pantry •Georgina Hospice •Georgina Nurse Practioner-Led Clinic •Glynnwood Retirement Home (Thornhill) •Grace Anglican Church- Markham •Highland Chevrolet Buick GMC Cadillac •Holland Gardens Retirement Residence •Holland Landing Community Centre •Human Endeavour •Human Services Planning Board of York Region •Hesperus •Home Instead •Hospice Vaughan •HCCSS •Humanity First •InspiAIR •Lake Simcoe Region Conservation Authority •Lifeline •LOFT Community Services •Lumacare •Mackenzie Health •Magna International •March of Dimes •Markham Stouffville Hospital •Matthews House Hospice •Memories Plus Group •Metroland Media •Milal Church •Neighbourhood Network Newmarket Food Pantry •Newmarket Seniors Centre 16 Page 48 of 57 •NewRoads Automotive Group •Nobleton Lions Club •North York Seniors Centre •North York General Hospital •Oak Ridges Moraine Library •Ontario Community Support Association •Ontario Health (Central Region) •Parkview Village Retirement Community •PEACYR – Prevention of Elder Abuse Committee of York Region •Peter and Paul’s Event Catering •Pfaff Automotive Partners •Prevention of Senior Abuse Network, Simcoe County •Prophetic Non-Profit Homes of York Region •Probus Club of Richmond Hill •Philips Lifeline •Pickering College •Region of York •Reena •Rexall Health Centre •Richmond Hill Hospice •Richmond Hill Public Libraries •Richmond Hill United Church •Routes Connecting Communities Inc. •Royal Canadian Legion Branch 375 (Richmond Hill) •Royal Canadian Legion Branch 459 (Stouffville) •Royal Canadian Legion Branch 521 (Bradford) •SE Health •Seneca College •Schomberg Lions Club •Sharon Corners •Silver Lakes Golf and Conference Centre •Simcoe Muskoka District Health Unit •Snapd Richmond Hill •Social Services Network •Southlake Regional Health Centre •St. Andrew’s College •St. Andrews Presbyterian Markham •St. Andrews United Church Markham •Staff Relief •Stevenson Memorial Hospital •Thornhill Seniors Centre •Tim Horton’s Bradford •Toronto and Region Conservation Authority •Toronto Metropolitan University •Town of Aurora •Town of Bradford West Gwillimbury •Town of East Gwillimbury •Town of Georgina •Town of New Tecumseth •Town of Newmarket •Town of Whitchurch-Stouffville •Township of King •Unionville Presbyterian Church •Unionville Community Centre for Seniors - Unionville Home Society •Spark Ontario •United Way Greater Toronto •University of Guelph-Humber •Vaughan Community Health Centre •Vaughan Food Bank •VHA Home Health Care •Volunteer Markham •VON •Waterstreet Non-Profit Homes Inc. •Workforce Planning Board •Yee Hong Centre •Yellow Brick House •York Regional Police •York Region Catholic School Board •York Region Community Information and Volunteer Centre •York Region Conservation Authority •York Region District School Board •York Region Food Network •York Region Housing •York Region Public Health •York Region Transit Mobility •York Support Services Network (YSSN) •York University •York Works 17 Page 49 of 57 Service Statistics Clients by Age Group Clients by Living Arrangement Client Participation by Municipality 463 Aurora 196 East Gwillimbury 576 Georgina 145 King 1161 Markham 165 New Tecumseth 650 Newmarket 1259 Richmond Hill 248 Stouffville 85 Toronto 416 West Gwillimbury 1509 Vaughan Top Languages Served 0 - 21 22 - 54 55 - 64 65 - 74 75 - 84 85 - 94 95+unknown 42% Alone 29% Spouse 20% Family 7% Friend 2% Partner 65.9%English 5.6% Italian 4.2% Iranian 3.8% Russian 3.3% Cantonese 3.1% Tamil 2.4% Urdu 2.1% Gujarati 1.9% Punjabi 1.7% Hindi 0.8% German 0.6% Arabic 18 Page 50 of 57 Financial Summary Revenue Government Funding $17,874,437 Service Recipient Fees $2,118,380 Grants $422,674 Donations $672,135 Amortization of $129,666 Deferred Capital Contributions Service Contracts $914,961 Interest and Other $151,917 Total Revenue $22,284,170 Highlights Expenses Salaries & Wages $14,427,037 Employee Benefits $1,763,113 Program & Other $1,909,009 Operating Costs Contracted Out Services $1,189,201 Building and Grounds $1,063,658 Equipment Maintenance $1,031,577 Supplies $106,736 Amortization of Capital Assets $143,185 Total Expenses $21,633,516 Please visit www.chats.on.ca for complete audited financial statements In 2022/23, more than 6,930 older adults and caregivers received care and support from CHATS 34% 6% 2% 11% Adult Day Program 255 Clients Served Assisted Living 461 Clients Served Caregiver Relief 37,437 Hours Caregiver Support 3,950 Services Case Management 2,289 Clients Served Home Adaptation 316 Clients Served & Maintenance Home at Last 2,904 Visits Homemaking 9,592 Hours Lunch Out/Seniors 35,153 Attendances Wellness Programs Meals on Wheels 48,818 Meals Served Personal Support 3,859 Hours Transportation 70,982 Drives Social & Safety Visits 14,258 Visits Growth in Transportation Drives Growth in Personal Support Services Growth in Home Maintenance Hours of Care Growth in Case Management 19 Page 51 of 57 Head Office, Aurora 240 Edward Street, Suite 1 Aurora, ON L4G 3S9 Tel: 905-713-6596 Toll-Free: 1-877-452-4287 seniorshelp@chats.on.ca Richmond Hill 10132 Yonge Street, Richmond Hill, ON L4C 1T6 Bradford 448 Holland Street West, Bradford, ON L3Z 2B7 chats.on.ca Page 52 of 57 Contact CHATS Head Office 240 Edward Street, Suite 1 Aurora, Ontario L4G 3S9 E seniorshelp@chats.on.ca T 905.713.6596 TF 1.877.452.4287 www.chats.on.ca $40 for seniors to access medical drivesI prefer to donate with my:Your contribution is tax deductible and a receipt will be mailed to you shortly. Thank you! Charitable Registration Number 13209 0978 RR0001Card NumberName on CardTelephoneSignatureEmailExpiry Date$60 to provide twelve Meals on Wheels to seniors$100 to allow four seniors to attend an Adult Day ProgramMy Cheque is enclosed, payable to:CHATS Community & Home Assistance to SeniorsOther $ to provide much needed funds for services to seniorsYes, I want to help! Enclosed is my gift of:PLEASE RETURN THIS FORM WITH YOUR GIFTHelping older adults live best at home and in their communities. Volunteer with CHATS! Our volunteers play an integral role in the lives of the people we serve, including: • Delivering meals • Assisting with CHATS social programs • Making check-in phone calls • Driving clients to medical appointments • Helping in the office with administrative tasks Our volunteers are the heart and soul of CHATS. www.chats.on.ca Charitable Registration Number: 13209 0978 RR0001 Get Social With CHATS @CommunityHomeAssistanceToSeniors FACEBOOK LINKEDIN CHATS - Community & Home Assistance to Seniors YOUTUBE CHATS Seniors INSTAGRAM @chatsseniors TWITTER @CHATSseniors CHATS Volunteer Department Volunteering with CHATS is flexible! You choose how you get involved. Call us today! 905.713.3494 Page 53 of 57 Lake Simcoe South East York Region Newmarket Aurora Whitchurch-StouvilleKing BradfordWest Gwillimbury Essa NewTecumseth Georgina East Gwillimbury MarkhamRichmondHill VaughanAdjaja-TosorontioCentral York Region South West York Region South Simcoe & Northern York Region CHATS Supports Older Adults & Their Caregivers CHATS is a not-for-profit organization, advocating for and delivering high-quality, person-centred home and community services to older adults and caregivers living in York Region and South Simcoe. We believe older adults live best at home and in their communities. Discover CHATS Programs & Services Adult Day Programs Unlock the benefits of a full day of group programs that support the mind and the body, including exercise, social programs, activities for brain health, hot meals, entertainment and more. Culturally specific and specialized programs for those with dementia, are also available. Social & Wellness Programs CHATS Social & Wellness Programs promote health and wellness and provide social engagement based on your needs. Enjoy meals and activities alongside peers in your neighbourhood. Diversity Wellness & Outreach Programs Socialize through engaging cultural programs that celebrate our diverse community. Programs promote well-being and activities for Iranian, Russian, Chinese (Cantonese), Italian, South Asian and Tamil seniors. Utilizing a holistic approach to wellness, our programs provide opportunities for social interaction, celebration of cultural events, and resource development including education sessions on health, exercise and well-being. Virtual Programs Access a wide range of engaging programs and services, online, from the safety of your own home. Loaner devices are available, at your convenience. In-Home Services Assistance and care (personal care, laundry, light housekeeping, meal prep, shopping, socialization) for older adults looking to age in place and maintain their independence. Home Safety Services Safety services help older adults remain safe in their own homes through home adaptations and regular maintenance (lawn care/snow removal), decluttering, and phone safety support. Support For Caregivers Meet other caregivers, share experiences and receive professional support through individual counseling and group sessions. Community Transportation Local and long-distance drives to medical appointments and more. Home at Last Helps older adults transfer from hospital and remain safely at home by providing CHATS’ Personal Support Worker (PSW) supported transportation home from the hospital. Our PSW will get you settled safely back in your home and in the community. Meals on Wheels Meals on Wheels offers more than 100 tasty and nutritious soups, entrees, breakfasts, and desserts. All products arrive frozen for you to store in your home freezer. Just heat and serve. Assisted Living Provides 24/7 assistance to eligible seniors who live in a supportive housing building or in their own homes within a specific geographic boundary, and who need access to both scheduled and unscheduled service on a daily basis in order to maintain and independent lifestyle. Services include personal support, homemaking, security checks and care coordination. Assisted living sites include Richmond Hill, Stouffville, Newmarket, Keswick, Schomberg and Woodbridge. Facts About CHATS CHATS provides programs and services that allow older adults to live best at home in their community. *Data from 2020. INDEPENDENCE DIGNITY CHOICE 8,500+ Clients Served Each Year 600+ Adult Day Program Participants 1,000+ Meals On Wheels Clients Served 5,000+ People Provided With Transportation Support 470+ Volunteers CHATS Community Client Story “I am very grateful to the Home At Last (HAL) service CHATS has provided for me. Twice I have been in hospital and have had no one to take me home; [CHATS] was very gracious and very helpful.” I am so grateful. — HAL CLIENT Page 54 of 57 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Application to Recieve Funds The Aurora Mayor’s Charity Golf Classic has raised over $1 million to date and has financially assisted several community organizations to provide much needed services to residents living in the Town of Aurora. Recipient selection is conducted annually by the application review and disbursement committee of the Town of Aurora Mayor’s Charity Golf Classic and is based on the information provided in this application. Funding Criteria and guidelines; Individual applicants and community groups must demonstrate financial hardship or a limited means to retain funds in another manner. Individual applications demonstrating financial hardship will be kept confidential. Individuals and organizations may not receive funding for more than two consecutive years. Funding requests for more than $5,000 in a calendar year will not be accepted. Funding requests for more than 50% of an initiative will not be considered and applicants must demonstrate how the remaining funds will be or have been obtained Applications should demonstrate a benefit to the residents of the Town of Aurora that receiving the funding will provide Successful applicants will be required to report back in any way they deem appropriate regarding the utilization of funds within six (6) months of receiving funds Name of Individual or Community Group * Hill House Hospice Address Street Number and Name * 36 Wright Street City/ Town * Richmond Hill Page 55 of 57 Province * Ontario Postal Code * L4C 4A1 Contact Information Email Address * joannegiannakopoulos@hillhousehospice.com Phone Number * (905) 737-9308 On a separate document, please outline your initiative and any supporting documentation you have. The information being provided should align with the funding criteria guidelines found above. Please attach your documentation with this this form. Page 56 of 57 Charitable Business No. 869834648 RR0001 36 Wright Street, Richmond Hill, ON L4C 4A1 info@hillhousehospice.com hillhousehospice.com T: 905-737-9308 March 4, 2024 2024 Aurora Mayor’s Charity Golf Classic Town of Aurora 100 John West Way, Box 1000 Aurora, Ontario L4G 6J1 Hill House Hospice: Walk for Compassionate Care I am writing to formally apply for support from the Town of Aurora for our upcoming annual Walk for Hill House Hospice, scheduled for Sunday, May 26, 2024 (www.walkforhillhousehospice.com). This year's event, proudly presented by Canso Investment Counsel Ltd., aims to rally support for our mission of delivering expert medical care and unwavering compassion to individuals facing terminal illnesses. Hill House has no municipal boundaries and our patients include residents of the Town of Aurora, which does not have a residential hospice within its borders. As the premier residential hospice in York Region and the second in Ontario, Hill House Hospice proudly serves 120 patients annually, alongside their families and caregivers. Our commitment to inclusivity allows us to welcome people without prejudice or discrimination based on race, ethnicity, culture, religion, abilities, gender, or sexual orientation. Beyond the traditional medical approach, we include alternative therapies to promote holistic wellness. Our caring complementary therapists provide patients and families with music therapy, aromatherapy, reiki, therapeutic touch and reflexology. They help manage pain and symptoms, decrease anxiety, help with relaxation, create an outlet for emotional expression, provide a connection to others and help decrease feelings of isolation. Hill House Hospice plays a pivotal role for hospice care in York Region. While our operational funding is partially supported by the provincial government's Ministry of Health, the remaining 50% must be sourced through community contributions. Through initiatives like our annual Walk and the generosity of donors, we can continue to provide our end of life services at no cost for our patients, including vital support for caregivers. We remain accessible to all, regardless of their financial circumstances. Despite recent economic and fundraising challenges for charities, we remain steadfast in our dedication to providing our services free of charge, and maintaining a high staff-to-patient ratio to ensure unparalleled care and support. In light of this, we seek the Town of Aurora's support through a donation of $5,000.00 from the Mayor's Charity Golf Classic. Your contribution will directly impact our ability to address our most pressing needs and sustain the quality of care that our patients deserve. We express our sincere gratitude for considering our request. Should you have any questions or require further information, please reach out to me directly. Thank you for your time, consideration, and ongoing support of our shared mission to provide comfort and dignity to those at their end of life journey. Respectfully, Joanne Giannakopoulos, CFRE Director of Development Hill House Hospice Page 57 of 57