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Agenda - Finance Advisory Committee - 20240123Town of Aurora Finance Advisory Committee Meeting Agenda Date:Tuesday, January 23, 2024 Time:5:45 p.m. Location:Holland Room, Aurora Town Hall Meetings are available to the public in person and via live stream on the Town’s YouTube channel. To participate, please visit aurora.ca/participation. Pages 1.Call to Order 2.Land Acknowledgement 3.Approval of the Agenda 4.Declarations of Pecuniary Interest and General Nature Thereof 5.Receipt of the Minutes 5.1 Finance Advisory Committee Meeting Minutes of September 12, 2023 1 That the Finance Advisory Committee Meeting Minutes of September 12, 2023, be received for information. 1. 6.Delegations 7.Matters for Consideration 7.1 Memorandum from Financial Management Advisor; Re: Budget Review of the Aurora Sports Hall of Fame 5 That the memorandum regarding Budget Review of the Aurora Sports Hall of Fame be received; and 1. That the Finance Advisory Committee comments regarding Budget Review of the Aurora Sports Hall of Fame be received and referred to staff for consideration and further action as appropriate. 2. 7.2 Memorandum from Project Management Office; Re: Municipal Service Delivery Review Update 22 That the memorandum regarding Municipal Service Delivery Review Update be received for information.  1. 8.New Business 9.Adjournment Town of Aurora Finance Advisory Committee Meeting Minutes Date: Time: Location: Tuesday, September 12, 2023 5:45 p.m. Holland Room Committee Members: Mayor Tom Mrakas (Chair) Councillor Michael Thompson Councillor Ron Weese Other Attendees: Rachel Wainwright-van Kessel, Director, Finance Jason Gaertner, Manager, Financial Management Tracy Evans, Advisor, Financial Management* Linda Bottos, Council/Committee Coordinator *Attended electronically _____________________________________________________________________ 1. Call to Order The Chair called the meeting to order at 5:47 p.m. 2. Land Acknowledgement The Committee acknowledged that the meeting took place on Anishinaabe lands, the traditional and treaty territory of the Chippewas of Georgina Island, recognizing the many other Nations whose presence here continues to this day, the special relationship the Chippewas have with the lands and waters of this territory, and that Aurora has shared responsibility for the stewardship of these lands and waters. It was noted that Aurora is part of the treaty lands of the Mississaugas and Chippewas, recognized through Treaty #13 and the Williams Treaties of 1923. Page 1 of 29 Finance Advisory Committee Meeting Minutes Tuesday, September 12, 2023 2 3. Approval of the Agenda Moved by Councillor Weese Seconded by Councillor Thompson That the agenda as circulated by Legislative Services be approved. Carried 4. Declarations of Pecuniary Interest and General Nature Thereof There were no declarations of pecuniary interest under the Municipal Conflict of Interest Act, R.S.O. 1990, c. M.50. 5. Receipt of the Minutes 5.1 Finance Advisory Committee Meeting Minutes of June 13, 2023 Moved by Councillor Weese Seconded by Councillor Thompson 1. That the Finance Advisory Committee meeting minutes of June 13, 2023, be received for information. Carried 6. Delegations None. 7. Matters for Consideration 7.1 Memorandum from Manager, Financial Management: Re: Finance Advisory Committee Updated 2-Year Work Plan Staff provided a brief overview of the memorandum and updated work plan. The Committee had no further comments. Moved by Councillor Thompson Seconded by Councillor Weese 1. That the memorandum regarding Finance Advisory Committee Updated 2-Year Work Plan be received; and Page 2 of 29 Finance Advisory Committee Meeting Minutes Tuesday, September 12, 2023 3 2. That the Finance Advisory Committee comments regarding Finance Advisory Committee Updated 2-Year Work Plan be received and referred to staff for consideration and further action as appropriate. Carried 7.2 Memorandum from Financial Management Advisor; Re: Budget Review of Council Administration and Office of the CAO Staff provided a brief overview of the memorandum and line-by-line budget for Council Administration and the Office of the CAO. The Committee and staff discussed the Committee's departmental budget review process and the Committee had no further comments. Moved by Councillor Thompson Seconded by Councillor Weese 1. That the memorandum regarding Budget Review of Council Administration and Office of the CAO be received; and 2. That the Finance Advisory Committee comments regarding Budget Review of Council Administration and Office of the CAO be received and referred to staff for consideration and further action as appropriate. Carried 7.3 Memorandum from Project Management Office; Re: Town's Major Capital Projects Performance Update Staff provided a brief overview of the memorandum noting the proposed new project dashboard approach to tracking the progress and key performance indicators of capital projects. The Committee expressed support for the project dashboard and inquired about the possibility of Council and public access to this tool. The Committee further inquired as to the possibility of the dashboard including a history of a given project’s scope and budget change from what was originally approved. Staff agreed to follow up and report back. Moved by Councillor Weese Seconded by Councillor Thompson Page 3 of 29 Finance Advisory Committee Meeting Minutes Tuesday, September 12, 2023 4 1. That the memorandum regarding Town’s Major Capital Projects Performance Update be received for information. Carried 8. New Business The Committee inquired about the status of the Town’s investments under Prudent Investor through the ONE Joint Investment Board (ONE JIB). Staff advised on the fund’s positive performance over the past year noting the Town’s contract will start this month and that fund performance will be reported to Council on a regular basis. 9. Adjournment Moved by Councillor Thompson Seconded by Councillor Weese That the meeting be adjourned at 6:05 p.m. Carried Page 4 of 29 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Town of Aurora Memorandum Finance Re: Budget Review of the Aurora Sports Hall of Fame To: Finance Advisory Committee From: Tracy Evans, Financial Management Advisor Date: January 23, 2024 Recommendation 1. That the memorandum regarding Budget Review of the Aurora Sports Hall of Fame be received; and 2. That the Finance Advisory Committee comments regarding Budget Review of the Aurora Sports Hall of Fame be received and referred to staff for consideration and further action as appropriate. Background As per its budget process document, the Finance Advisory Committee is required to undertake a detailed review of each department and community service partner’s core operating budgets prior to the conclusion of the Council term. These detailed reviews allow for a more strategic review of the Town’s draft operating budgets by the Budget Committee. During the course of these detailed reviews any arising budget concern areas can be explored and addressed as part of a future Town budget process. Attachments 1 – Aurora Sports Hall of Fame detailed budget materials Page 5 of 29 Financial Statements of: AURORA SPORTS HALL OF FAME December 31, 2022 SUMMARY Compilation Engagement Report 2 Balance Sheet 3 Statement of Income and Fund Balance 4 Notes to the financial statements 5 Attachment #1 Page 6 of 29 12764 Yonge Street Box 2046 Richmond Hill On L4E 1A3 Tel 905-773-0024 Fax 905-773-3075 2 | P a g e FAWCETT & ISAAC CPAS PROFESSIONAL CORPORATION COMPILATION ENGAGEMENT REPORT On the basis of information provided by management, I have compiled the balance sheet of AURORA SPORTS HALL OF FAME for the year ending December 31, 2022, and the statement of Income and Fund Balance for the period then ended. Management is responsible for the accompanying financial information, including the accuracy and completeness of the underlying information used to compile it and the selection of the basis of accounting. I performed this engagement in accordance with Canadian Standard on Related Services (CSRS) 4200, Compilation Engagements, which requires me to comply with relevant ethical requirements. My responsibility is to assist management in the preparation of the financial information. I did not perform an audit engagement or a review engagement, nor was I required to perform procedures to verify the accuracy or completeness of the information provided by management. Accordingly, I do not express an audit opinion or a review conclusion, or provide any form of assurance on the financial information. Readers are cautioned that the financial information December 31 not be appropriate for their purposes. Richmond Hill, Ontario Chartered Professional Accountant April 15, 2023 Page 7 of 29 AURORA SPORTS HALL OF FAME BALANCE SHEET AS AT DECEMBER 31, 2022 (With comparative figures for the year as at DECEMBER 31, 2021) 3 | P a g e ASSETS 2022 2021 Current Assets Cash 124,835$ 100,955$ Accounts receivable 1,800 13,536 Taxes receivable 7,419 5,988 134,054$ 120,479$ LIABILITIES Current Liabilities Accounts payable and accrued liabilities 27,911$ 17,240$ FUND BALANCE Reserve 75,560 75,357 Unrestricted fund 30,583 27,882 134,054$ 120,479$ Page 8 of 29 AURORA SPORTS HALL OF FAME STAEMENT OF INCOME AND FUND BALANCE FOR THE YEAR ENDED DECEMBER 31, 2022 (With comparative figures for the year as at DECEMBER 31, 2021) 4 | P a g e 2022 2021 REVENUE Town of Aurora Funding 29,900$ 29,300$ Induction celebration 26,499 16,835 Cornerstone 37,125 27,537 Web and communications 909 - 94,433 73,672 EXPENSES Induction celebration 39,484 26,786 Administration and management 20,532 23,754 Web and communications 16,588 5,456 Other events 3,736 1,421 Nominations 738 50 Education 267 - Collections - 3,266 91,529 60,733 Excess of revenue over expenses 2,904 12,939 Opening fund balance 103,239 90,300 Closing fund balance 106,143$ 103,239$ Page 9 of 29 AURORA SPORTS HALL OF FAME NOTES TO FINANCIAL STATEMENTS DECEMBER 31, 2022 5 | P a g e NOTE 1 The basis of accounting applied in the preparation of the balance sheet of AURORA SPORTS HALL OF FAME as at December 31, 2022 and the statement of income for the year then ended is on the historical cost basis, reflecting cash transactions with the addition of:  Accounts receivable  Accounts payable and accrued charges  Taxes receivable as at the reporting date Page 10 of 29 Aurora Sport Hall of Fame Year End: December 31, 2022 Prepared by Reviewed by 6.14 Trial balance L/S FD RI 4/3/2023 4/18/2023 Account Prelim Adj's Reclass Rep Annotation Rep 12/21 %Chg 1010 Pace Credit Union-General Acc't 49,261.98 0.00 0.00 49,261.98 25,584.94 93A. 1 1011 Pace Credit Union-Daily Int.Act 75,560.45 0.00 0.00 75,560.45 75,357.29 0A. 2 1250 Pace Savings-Membership Shares 12.59 0.00 0.00 12.59 12.59 0 A Cash 124,835.02 0.00 0.00 124,835.02 100,954.82 24 1210 Pledges Receivable 1,800.00 0.00 0.00 1,800.00 13,536.02 (87 )C. 1 C Accounts receivable, trade and other 1,800.00 0.00 0.00 1,800.00 13,536.02 (87 ) 2550 GST/HST Payable 7,419.30 0.00 0.00 7,419.30 5,988.15 24FF. 2 FF. 1 F 7,419.30 0.00 0.00 7,419.30 5,988.15 24 2010 Accounts Payable (13,664.70 )0.00 0.00 (13,664.70 )(9,993.18 )37CC. 1 2050 Accrued Liabilities (14,250.00 )0.00 0.00 (14,250.00 )(7,250.00 )97FF. 4 FF. 5 CC Accounts payable and accrued liabilities (27,914.70 )0.00 0.00 (27,914.70 )(17,243.18 )62 3010 Operating Reserve (90,296.28 )62,620.92 0.00 (27,675.36 )(90,296.28 )(69 ) 3020 Reserve 0.00 (75,560.45 )0.00 (75,560.45 )0.00 0 9999 Retained Earnings (12,939.53 )12,939.53 0.00 0.00 0.00 0 UU Equity (103,235.81 )0.00 0.00 (103,235.81 )(90,296.28 )14 4115 Ticket Sales (26,499.33 )0.00 0.00 (26,499.33 )(12,368.67 )114 4120 Pre-event Sponsor 0.00 0.00 0.00 0.00 (600.00 )(100 ) 4170 Fantasy Auction (Crnstn)0.00 0.00 0.00 0.00 (3,866.57 )(100 ) 691 (26,499.33 )0.00 0.00 (26,499.33 )(16,835.24 )57 6120 Town of Aurora Grant (29,900.00 )0.00 0.00 (29,900.00 )(29,300.00 )2 692 (29,900.00 )0.00 0.00 (29,900.00 )(29,300.00 )2 6100 Cornerstone Revenue (203.16 )0.00 0.00 (203.16 )(150.54 )35 6180 Presenting Sponsors (5,000.00 )0.00 0.00 (5,000.00 )(3,000.00 )67 6181 Other Dinner Sponsorhips (29,700.00 )0.00 0.00 (29,700.00 )(24,386.02 )22 6190 Fantasy Auction Revenue (2,221.54 )0.00 0.00 (2,221.54 )0.00 0 693 (37,124.70 )0.00 0.00 (37,124.70 )(27,536.56 )35 5110 Promotional Items (909.05 )0.00 0.00 (909.05 )0.00 0 694 (909.05 )0.00 0.00 (909.05 )0.00 0 9812 Executive Assistant 701.50 0.00 0.00 701.50 8,600.04 (92 ) 9815 Dinner Management 13,824.63 0.00 0.00 13,824.63 12,501.89 11 9835 Fees & Memberships 864.00 0.00 0.00 864.00 185.60 366 9840 Legal & Accounting 1,211.13 0.00 0.00 1,211.13 1,800.00 (33 ) 9855 Board,Staff & Volunteer Develop 1,053.07 0.00 0.00 1,053.07 78.16 1247 9860 Printing Costs 521.83 0.00 0.00 521.83 0.00 0 9870 BoG Support 769.82 0.00 0.00 769.82 0.00 0 9880 Stationery and Supplies 586.04 0.00 0.00 586.04 0.00 0 9885 Storage 1,000.00 0.00 0.00 1,000.00 574.24 74 9890 Management-Other 0.00 0.00 0.00 0.00 13.50 (100 ) 741 20,532.02 0.00 0.00 20,532.02 23,753.43 (14 ) 7110 Speaker/MC Fee 1,611.14 0.00 0.00 1,611.14 1,500.00 7 7112 Induction Video Production 4,144.51 0.00 0.00 4,144.51 4,144.51 0 7114 Event Signage 0.00 0.00 0.00 0.00 868.46 (100 ) 7116 Advertising 773.28 0.00 0.00 773.28 217.58 255 7130 Dinner Costs 19,097.89 0.00 0.00 19,097.89 10,106.73 89 7132 Facility Decorations 0.00 0.00 0.00 0.00 236.65 (100 ) 7136 AV Rental 2,488.08 0.00 0.00 2,488.08 2,331.29 7 7140 Inductee Keeper Plaques 1,253.71 0.00 0.00 1,253.71 2,683.57 (53 ) 7150 Copy Writing 0.00 0.00 0.00 0.00 961.50 (100 ) 7159 Program Design & Editing 385.96 0.00 0.00 385.96 1,678.52 (77 ) 7160 Program Printing 4,407.72 0.00 0.00 4,407.72 1,532.07 188 7161 Printing-Advertising & Promo 181.32 0.00 0.00 181.32 0.00 0 7170 Inductee Sweaters 1,243.99 0.00 0.00 1,243.99 0.00 0 11/2/2023 12:27 PM Page 1 Page 11 of 29 Aurora Sport Hall of Fame Year End: December 31, 2022 Prepared by Reviewed by 6.14-1 Trial balance L/S FD RI 4/3/2023 4/18/2023 Account Prelim Adj's Reclass Rep Annotation Rep 12/21 %Chg 7189 Meet & Greet with Inductees 1,115.09 0.00 0.00 1,115.09 0.00 0 7190 Induction Dinner-Other 2,780.95 0.00 0.00 2,780.95 525.59 429 742 39,483.64 0.00 0.00 39,483.64 26,786.47 47 8220 Artifact Display Cases-Exhibitn 0.00 0.00 0.00 0.00 3,175.03 (100 ) 8240 Induction Plaques 0.00 0.00 0.00 0.00 91.12 (100 ) 743 0.00 0.00 0.00 0.00 3,266.15 (100 ) 8390 Education-Other 267.32 0.00 0.00 267.32 0.00 0 744 267.32 0.00 0.00 267.32 0.00 0 8130 Website Licence & Hosting 374.38 0.00 0.00 374.38 2,373.27 (84 ) 8135 Software Costs (Dropbox,etc.)289.68 0.00 0.00 289.68 0.00 0 8140 Brochure, Marketing Material 4,583.85 0.00 0.00 4,583.85 0.00 0 8160 Promotional Items & Giveaways 3,954.02 0.00 0.00 3,954.02 2,046.28 93 8165 Advertising/Media 1,329.75 0.00 0.00 1,329.75 0.00 0 8167 Christmas Cards 1,223.79 0.00 0.00 1,223.79 0.00 0 8190 Communications-Other 4,832.39 0.00 0.00 4,832.39 1,036.13 366 745 16,587.86 0.00 0.00 16,587.86 5,455.68 204 9300 Fees & Memberships 10,184.34 0.00 0.00 10,184.34 0.00 0 746 10,184.34 0.00 0.00 10,184.34 0.00 0 8410 Nominations Advertising 121.50 0.00 0.00 121.50 0.00 0 8490 Induction Expense-Other 616.23 0.00 0.00 616.23 0.00 0 8615 Nominations Advertising 0.00 0.00 0.00 0.00 50.00 (100 ) 749 737.73 0.00 0.00 737.73 50.00 1375 7310 Street Sale Registration 65.56 0.00 0.00 65.56 0.00 0 7312 Street Sales Promo/Giveaways 752.74 0.00 0.00 752.74 0.00 0 7399 Events-Other 2,918.06 0.00 0.00 2,918.06 1,420.54 105 750 3,736.36 0.00 0.00 3,736.36 1,420.54 163 0.00 0.00 0.00 0.00 0.00 0 Net Income (Loss)2,903.81 2,903.81 12,939.53 (78 ) 11/2/2023 12:27 PM Page 2 Page 12 of 29 PREPARED BY: CHARTERED PROFESSIONAL ACCOUNTANT SANDRA L FAWCETT, CPA Unaudited Financial Statements of: AURORA SPORTS HALL OF FAME December 31, 2021 SUMMARY Notice to Reader Report 2 Balance Sheet 3 Statement of Income and Fund Balance 4 Notes to Financial Statement 5 Page 13 of 29 CHARTERED PROFESSIONAL ACCOUNTANT SANDRA L FAWCETT, CPA 2 |P a g e 12764 Yonge Street Box 2046 Richmond Hill ON L4E 1A3 Tel 905-773-0024 Fax 905-773-3075 COMPILATION ENGAGEMENT REPORT On the basis of information provided by management, I have compiled the balance sheet of Aurora Sports Hall Of Fame for the year ending December 31, 2021, and the statement of income and fund balance for the period then ended. Management is responsible for the accompanying financial information, including the accuracy and completeness of the underlying information used to compile it and the selection of the basis of accounting. I performed this engagement in accordance with Canadian Standard on Related Services (CSRS) 4200, Compilation Engagements, which requires me to comply with relevant ethical requirements. My responsibility is to assist management in the preparation of the financial information. I did not perform an audit engagement or a review engagement, nor were I required to perform procedures to verify the accuracy or completeness of the information provided by management. Accordingly, I do not express an audit opinion or a review conclusion, or provide any form of assurance on the financial information. Readers are cautioned that the financial information may not be appropriate for their purposes. Richmond Hill, Ontario Chartered Professional Accountant April 8, 2022 Licensed Public Accountant Page 14 of 29 AURORA SPORTS HALL OF FAME BALANCE SHEET AS AT DECEMBER 31, 2021 (With comparative figures as at December 31, 2020) 3 |P a g e ASSETS 2021 2020 Current Assets Cash 100,955$103,035$ Accounts receivable 13,536 - Taxes receivable 5,988 1,076 120,479$104,111$ LIABILITIES Current Liabilities Accounts payable and accrued liabilities 17,239$6,311$ Deferred revenue -7,500 17,239 13,811 FUND BALANCE Unrestricted fund 103,240 90,300 120,479$104,111$ Page 15 of 29 AURORA SPORTS HALL OF FAME STATEMENT OF INCOME AND FUND BALANCE FOR THE YEAR ENDED DECEMBER 31, 2021 (With comparative figures for the year ended December 31, 2020) 4 |P a g e 2021 2020 REVENUE Town of Aurora Funding 29,300$28,700$ Induction dinner 41,221 - Cornerstone 3,151 - 73,672 28,700 EXPENSES Induction dinner 26,786 2,500 Administration and management 23,753 16,158 Web and communications 5,456 4,694 Education -1,971 Collections 3,266 - Other events 1,421 - Nominations 50 1,220 60,732 26,543 Excess of revenue over expenses 12,940 2,157 Opening fund balance 90,300 88,143 Closing fund balance 103,240$90,300$ Page 16 of 29 AURORA SPORTS HALL OF FAME NOTES TO THE FINANCIAL STATEMENTS AS AT DECEMBER 31, 2021 5 |P a g e Note 1: Basis of accounting The basis of accounting applied in the preparation of the balance sheet of AURORA SPORTS HALL OF FAME as at December 31, 2021 and the income statement for the year then ended is on the historical cost basis, reflecting cash transactions with the addition of: · Accounts receivable · Accounts payable and accrued charges · Tax receivable as at the reporting date Page 17 of 29 Aurora Sport Hall of Fame Year End: December 31, 2021 Prepared by Reviewed by 5. 2 Trial Balance RI RI 4/2/2022 11/2/2023 Account Prelim Adj's Reclass Rep Annotation Rep 12/20 %Chg 1010 Pace Credit Union-General Acc't 25,584.94 0.00 0.00 25,584.94 27,815.22 (8 )A. 1 1250 Pace Savings-Membership Shares 12.59 0.00 0.00 12.59 12.59 0A. 2 1011 Pace Credit Union-Daily Int.Act 75,357.29 0.00 0.00 75,357.29 75,206.74 0A. 2 A Cash 100,954.82 0.00 0.00 100,954.82 103,034.55 (2 ) 1210 Pledges Receivable 13,536.02 0.00 0.00 13,536.02 0.00 0 C Accounts receivable, trade and othe 13,536.02 0.00 0.00 13,536.02 0.00 0 2550 GST/HST Payable 5,988.15 0.00 0.00 5,988.15 1,076.01 457 F 5,988.15 0.00 0.00 5,988.15 1,076.01 457FF. 2 2010 Accounts Payable (9,993.18 )0.00 0.00 (9,993.18 )(209.78 )4664FF. 5 2050 Accrued Liabilities (8,250.00 )1,000.00 0.00 (7,250.00 )(6,100.00 )19FF. 4 FF. 3 2600 Deferred Revenue 0.00 0.00 0.00 0.00 (7,500.00 )(100 ) CC Accounts payable and accrued liabi (18,243.18 )1,000.00 0.00 (17,243.18 )(13,809.78 )25 3010 Operating Reserve (88,143.82 )(2,152.46 )0.00 (90,296.28 )(88,143.82 )2PY-TB 9999 Retained Earnings (2,152.46 )2,152.46 0.00 0.00 0.00 0 UU Equity (90,296.28 )0.00 0.00 (90,296.28 )(88,143.82 )2 4115 Ticket Sales (12,368.67 )0.00 0.00 (12,368.67 )0.00 0 4120 Pre-event Sponsor (600.00 )0.00 0.00 (600.00 )0.00 0 4170 Fantasy Auction (Crnstn)(3,866.57 )0.00 0.00 (3,866.57 )0.00 0 691 (16,835.24 )0.00 0.00 (16,835.24 )0.00 0 6120 Town of Aurora Grant (29,300.00 )0.00 0.00 (29,300.00 )(28,700.00 )2 692 (29,300.00 )0.00 0.00 (29,300.00 )(28,700.00 )2 6100 Cornerstone Revenue (150.54 )0.00 0.00 (150.54 )0.00 0 6180 Presenting Sponsors (3,000.00 )0.00 0.00 (3,000.00 )0.00 0 6181 Other Dinner Sponsorhips (24,386.02 )0.00 0.00 (24,386.02 )0.00 0 6193 Education Sponsorship (5,000.00 )0.00 0.00 (5,000.00 )0.00 0 693 (32,536.56 )0.00 0.00 (32,536.56 )0.00 0 9815 Dinner Management 12,501.89 0.00 0.00 12,501.89 3,108.38 302 9835 Fees & Memberships 185.60 0.00 0.00 185.60 1,914.10 (90 ) 9840 Legal & Accounting 1,800.00 0.00 0.00 1,800.00 1,566.19 15 9850 Volunteer Management 0.00 0.00 0.00 0.00 100.00 (100 ) 9855 Board,Staff & Volunteer Develop 78.16 0.00 0.00 78.16 0.00 0 9880 Stationery and Supplies 0.00 0.00 0.00 0.00 107.41 (100 ) 9885 Storage 574.24 0.00 0.00 574.24 901.15 (36 ) 9890 Management-Other 13.50 0.00 0.00 13.50 459.47 (97 ) 9812 Executive Assistant 8,600.04 0.00 0.00 8,600.04 8,000.04 7 741 23,753.43 0.00 0.00 23,753.43 16,156.74 47 7110 Speaker/MC Fee 2,500.00 (1,000.00 )0.00 1,500.00 2,500.00 (40 ) 7112 Induction Video Production 4,144.51 0.00 0.00 4,144.51 0.00 0 7114 Event Signage 868.46 0.00 0.00 868.46 0.00 0 7116 Advertising 217.58 0.00 0.00 217.58 0.00 0 7130 Dinner Costs 10,106.73 0.00 0.00 10,106.73 0.00 0 7132 Facility Decorations 236.65 0.00 0.00 236.65 0.00 0 7136 AV Rental 2,331.29 0.00 0.00 2,331.29 0.00 0 7140 Inductee Keeper Plaques 2,683.57 0.00 0.00 2,683.57 0.00 0 7150 Copy Writing 961.50 0.00 0.00 961.50 0.00 0 7159 Program Design & Editing 1,678.52 0.00 0.00 1,678.52 0.00 0 7160 Program Printing 1,532.07 0.00 0.00 1,532.07 0.00 0 11/2/2023 11:40 AM Page 1 Page 18 of 29 Aurora Sport Hall of Fame Year End: December 31, 2021 Prepared by Reviewed by 5. 2-1 Trial Balance RI RI 4/2/2022 11/2/2023 Account Prelim Adj's Reclass Rep Annotation Rep 12/20 %Chg 7190 Induction Dinner-Other 525.59 0.00 0.00 525.59 0.00 0 742 27,786.47 (1,000.00 )0.00 26,786.47 2,500.00 971 8220 Artifact Display Cases-Exhibitn 3,701.17 0.00 0.00 3,701.17 0.00 0 8240 Induction Plaques 91.12 0.00 0.00 91.12 0.00 0 743 3,792.29 0.00 0.00 3,792.29 0.00 0 8310 SHA-Project Management 0.00 0.00 0.00 0.00 816.12 (100 ) 8311 SHA-Presenters 0.00 0.00 0.00 0.00 814.45 (100 ) 8313 SHA-Marketing Materials 695.29 0.00 0.00 695.29 0.00 0 8390 Education-Other 3,778.57 0.00 0.00 3,778.57 0.00 0 8350 Hockey Tournament 0.00 0.00 0.00 0.00 321.90 (100 ) 8371 Moments in Sport 0.00 0.00 0.00 0.00 19.79 (100 ) 744 4,473.86 0.00 0.00 4,473.86 1,972.26 127 8120 Website Content Management 0.00 0.00 0.00 0.00 3,310.83 (100 ) 8130 Website Licence & Hosting 2,373.27 0.00 0.00 2,373.27 932.51 155 8135 Software Costs (Dropbox,etc.)0.00 0.00 0.00 0.00 255.54 (100 ) 8160 Promotional Items & Giveaways 2,046.28 0.00 0.00 2,046.28 194.70 951 8190 Communications-Other 1,036.13 0.00 0.00 1,036.13 0.00 0 745 5,455.68 0.00 0.00 5,455.68 4,693.58 16 8615 Nominations Advertising 50.00 0.00 0.00 50.00 407.23 (88 ) 8690 Nomination Expense-Other 0.00 0.00 0.00 0.00 813.23 (100 ) 749 50.00 0.00 0.00 50.00 1,220.46 (96 ) 7399 Events-Other 1,420.54 0.00 0.00 1,420.54 0.00 0 750 1,420.54 0.00 0.00 1,420.54 0.00 0 0.00 0.00 0.00 0.00 0.00 0 11/2/2023 11:40 AM Page 2 Page 19 of 29 Aurora Sports Hall of Fame Budget Supplementary Schedule Expenses 2022 2023 2024 2025 2026 Curatorial expenses 20,000 20,000 20,000 20,000 20,000 A Education Programs 1,200 12,600 13,000 13,460 13,700 B Grant and Foundation Acquisitions 10,000 - - - - C Communications and Public Relations - Website License and Hosting 375 700 700 700 700 - Social Media Management - Subcontract 2,994 3,500 3,600 3,650 3,700 - Website upgrades - 1,250 1,250 1,250 1,250 - Printing 1,224 750 800 800 800 - Software Costs 2,107 800 850 900 950 6,700 7,000 7,200 7,300 7,400 D Community Engagement and Outreach - Community Event Registrations/support 2,948 3,100 3,150 3,200 3,250 - Promotional Items - Street Sale 752 500 550 550 550 - Street Banner Program 2,500 2,600 2,650 2,700 3,700 6,100 6,300 6,400 6,500 E Administrative Expenses - Accounting 1,227 1,500 1,650 1,700 1,750 - Insurance 864 1,800 1,850 1,900 1,950 - Storage 1,000 1,200 1,200 1,200 1,200 - Administrative Board Support 770 700 700 700 700 - Stationary and Supplies 586 500 500 500 500 - Volunteer management - board development 1,053 - - - - 5,500 5,700 5,900 6,000 6,100 F Operating Deficit 47,100 51,400 52,400 53,160 53,700 (A+B+C+D+E+F) Town of Aurora - Operating Grant 29,900 30,800 31,725 32,360 33,010 - Curatorial Services Grant 20,000 20,000 20,000 20,000 20,000 49,900 50,800 51,725 52,360 53,010 Surplus (Deficiency)2,800 -600 -675 -800 -690 Page 20 of 29 Historical Approved for 2022 2023 2024 2025 2026 Revenues Fundraising 37,125 38,200 39,300 40,100 40,900 Celebrity Golf Classic - 30,000 30,900 31,500 32,100 Induction Celebration Evening Ticket Sales 26,500 27,300 28,100 28,700 29,300 Merchandise and Promotional Items 1,000 4,000 4,100 4,200 4,300 64,625 99,500 102,400 104,500 106,600 Expenses Induction Celebration Evening 38,800 46,400 47,700 48,500 49,710 Celebrity Golf Classic - 25,000 25,800 26,400 26,900 ASHoF Curatorial 20,000 20,000 20,000 20,000 20,000 Induction Celebration Evening Event management 14,425 15,000 15,425 15,900 16,200 Education Programs 1,200 12,600 13,000 13,460 13,700 Grant and Foundation Acquisitions 10,000 - - - - Communications and Public Relations 6,700 7,000 7,200 7,300 7,400 Community Engagement and Outreach 3,700 6,100 6,300 6,400 6,500 Merchandise and Promotional Items 9,800 6,000 6,200 6,300 6,400 Administrative Expenses 5,500 5,700 5,900 6,000 6,100 ASHoF Donation - Celebrity Golf Classic - 5,000 5,100 5,100 5,200 Nomination, Induction, Hall of Famers 1,500 1,500 1,500 1,500 1,500 111,625 150,300 154,125 156,860 159,610 Operating deficit - 47,000 - 50,800 - 51,725 - 52,360 - 53,010 Town of Aurora Operating Grant 29,900 30,800 31,725 32,360 33,010 Curatorial Services Grant 20,000 20,000 20,000 20,000 20,000 49,900 50,800 51,725 52,360 53,010 Net Income (Loss) 2,900 - - - - Budget 2024 - 2026 3 Year Budget AURORA SPORTS HALL OF FAME Page 21 of 29 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Town of Aurora Memorandum Corporate Services _______________________________________________________________________________________ Re: Municipal Service Delivery Review Update To: Finance Advisory Committee (FAC) From: Project Management Office, Corporate Services Date: January 23, 2024 Recommendation 1. That the memorandum regarding Municipal Service Delivery Review Update be received for information. Background In 2021, the Town of Aurora initiated a Municipal Service Delivery Review (SDR), conducted by Strategy Corp, a respected management consulting firm specializing in municipal governance. This review aimed to assess and enhance the delivery of municipal services within the community, covering a broad spectrum of services, from infrastructure and public safety to administrative processes and community engagement. The primary goal was to review all Town Services to assess their quality and effectiveness. The result of the review concluded that:  The Town is in a healthy financial position  The majority of the Town’s services are performing at or above standard  The Town is an organization that is focused on improving service delivery  The Town has a positive workplace culture and dedicated staff The Service Delivery Review also identified a portfolio of 38 continuous improvement initiatives. Town staff reviewed each of the recommendations in the context of financial and staff resources and progressed with implementation where it was practical. Page 22 of 29 Municipal Service Delivery Review Update January 23, 2024 Page 2 of 3 Analysis There are a total of 38 Improvement Opportunities identified and their categories are described below. There are 21 recommended service driven opportunities. These service driven opportunities are divided into:  Enterprise-Wide Opportunities that apply across the organization and can benefit from an enterprise-wide solution.  Department Specific Opportunities that apply to specific Town departments and divisions. These focus on actions and initiatives that will either improve the internal operations of the division or how it delivers external services. In some cases, these opportunities can have inter-departmental connections. There are also 17 continuous improvement opportunities that if implemented will enhance the Town’s reputation as a leading municipal organization in Ontario:  Leading Municipal Practices are opportunities that Aurora may consider as part of broader efforts to modernize and continuously improve its service delivery which will further support the position of Aurora as a leading municipality in the sector.  Innovative Practices are opportunities for innovation that are considered inspiring and position the Town as a forward looking and visionary organization. To provide further clarity on the status of each of the above recommendations, four exhibits have been provided. Conclusion The Town of Aurora has progressed with the implementation of the recommended service delivery review recommendations with 24 of the 38 recommendations either in progress or complete. The Town will continue to review and progress with the remaining recommendations where practical and reasonable. Page 23 of 29 Municipal Service Delivery Review Update January 23, 2024 Page 3 of 3 Attachments 1. Exhibit 1 – Municipal Service Delivery Review Status Summary of Recommendations 2. Exhibit 2 – Service Driven Opportunities 3. Exhibit 3 – Leading Municipal Practices 4. Exhibit 4 – Innovative Practices Page 24 of 29 Exhibit 1 - Municipal Service Delivery Review Status Summary of Recommendations 7 1 1 7 5 3 7 1 6 Service Driven Opportunities Leading Municipal Practices Innovative Practices Municipal Service Delivery Review Recommendation Progress Status Complete In Progress Under Review Page 25 of 29 Exhibit 2 - Service Driven Opportunities Category Opportunity Description Status 1 Department Specific Shift Corporate Communication's focus away from administrative tasks towards more strategic ones Complete 2 Department Specific Define a HR strategy linked to the Town's strategic plan Complete 3 Department Specific Better empower and train front-line staff to manage customer requests Complete 4 Department Specific Develop a Council approved policy for Special Events Calendar planning Complete 5 Department Specific Digitize Road Occupancy Permit (ROP) application and develop by-law to enforce ROPs Complete 6 Enterprise Wide Through the Customer Experience Plan validate whether to keep customer service for Community Services separate from Access Aurora Complete 7 Department Specific Elevate the role of the PMO to focus on more enterprise-wide transformation projects Complete 8 Department Specific In partnership with the region transition to an Administrative Monetary Penalty System (AMPS) In Progress 9 Department Specific Review mandate and resourcing of Facilities Management to ensure alignment with Town growth and expectations In Progress 10 Department Specific Review contracted services to ensure value for money and opportunities to improve service level In Progress 11 Department Specific Develop a Council driven real estate portfolio strategy In Progress Page 26 of 29 Category Opportunity Description Status 12 Department Specific Expand functionality and utilization of CRM system In Progress 13 Enterprise Wide Through the CEP, better define the Town's value proposition to residents and improve access to services In Progress 14 Department Specific Review mandate and resourcing of Culture to ensure implementation of master plans In Progress 15 Department Specific Given clear increases in service level expectations and overall demand for by-law services, either align resourcing to meet demand or decrease services levels Under Review 16 Department Specific Deliver offsite wedding services Under Review 17 Department Specific Ensure recognition and capacity for Access Aurora's internal customer service initiatives Under Review 18 Department Specific In coordination with Community Services, explore the delivery of new business and community development services Under Review 19 Enterprise Wide Establish service levels where gaps exist and adopt an annual service level review process Under Review 20 Enterprise Wide Through the Customer Experience Plan (CEP) establish internal service level agreements (SLAs) between departments to achieve enterprise- wide service levels Under Review 21 Department Specific Bring clarity and consistent implementation to the SLAs between Legal Services and other Town Divisions Under Review Page 27 of 29 Exhibit 3 - Leading Municipal Practices Description Status 1 Formalize and sustain practices put in place during the pandemic that proved effective Complete 2 Drive greater alignment between the corporate strategic plan and division level priorities In Progress 3 Build more collaborative partnerships between cross functional support staff and service delivery staff In Progress 4 Increase focus on diversity and inclusion with service delivery to better reflect the Town's changing demographics In Progress 5 Appropriately resource enterprise-wide initiatives, while defining and communicating clear roles and responsibilities In Progress 6 Improve the intranet and increase its use to facilitate greater information sharing across departments In Progress 7 Create an annual governance training plan for Council Under Review Page 28 of 29 Exhibit 4 - Innovative Practices Description Status 1 Accommodating Hybrid Work Complete 2 Climate Adaptation Planning In Progress 3 Digital Engagement In Progress 4 "Smart Cities" Investments In Progress 5 Accessible Public Wi-Fi Under Review 6 "Open Streets" Initiatives Under Review 7 Participatory Budgeting Under Review 8 "Third Spaces" initiatives Under Review 9 Digital Services and Payments Under Review 10 Open Data Under Review Page 29 of 29