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AGENDA - Council - 20070213nssEMeir SESSION POWERSTREAM UPDATE N0.07-01 TUESDAY, FEBRUARY 13, 2007 6:00 P.M. BOOM AURORA TOWN NALL ASSEMBLY 07-01 TUESDAY FEBRUARY 13. 2007 ITEMS FOR DISCUSSION 1. Outage Tracking 2. Capital Budget as it pertains to Aurora 3. Rate Harmonization Town ®f Aurora Town of Aurora Council Presentation February 73 2007 1. PowerStream Capital Construction Program 2. Customer contact information & Outage Communication System 3. SMART METER Implementation & CDM Program 4. 2007 Distribution Rate Harmonization & Cost Allocation Town of Aurora Prosentati"on Februa Town o Aurora Town of Aurora Pn M-1 Me Capital Construction 2007 Capital Budget ■ Aurora MS # 7& MS # 8 • Wellington Street East Line Extension ■ Bayview Avenue Line Extension • Bathurst Street Road Reconstruction ■ Morning Cres. Road Reconstruction ■ Knowles Cres. Road Reconstruction Town of Aurora Torn of Aurora Communicat)or►s Existing Communication Protocols ■ Planned Capital Work - Communication to area residents as well as Councillors Projects reviewed to consider the impact to customer property • Planned Power Outage Communications - Notices delivered to affected customers identifying date and time of planned power disruptions Customer Complaints ■ Some customer complaints are inevitably directed through Councillors ■ PIPEDA Considerations M Councillors will be copied on communications or at minimum advised of outcome Town of Aurora Communlcadons Power Outa a Communication Service POCS ■ Phase I - Launched Summer, 2006 a Jr 1)111, • Management of incoming calls related to power outages oulove or electrical emergencies Swvico • Option to speak with System Controller to advise us (al fhis number to reperl o power oulme of a power problem or to provide information related or kar Io Am pner Al 6 m1cred to the cause of an outage which may assist in the restoration of power Phase 2 - Launched Winter, 2006 with staggered roll out ■ Automatic delivery of outage and restoration information to key customers and stakeholders through electronic media ■ Recipients linked to municipalities or feeders Town of Aurora Contact Information a Customer Inquiries: Car►municallons ■ Power Outage Communication Service: ® General Correspondence: ■ Director of Customer Service: ■ Manager of Customer Relations: 1-877 963-6900 1-877-777-3810 PowerStream Inc. P.O. Box 4100 Markham, ON L3R 8H7 Ed Benvenuto (905)513-4109 ed.benvenuto @powerstream. ca Linas Medelis (905)513-4171 linas.medelis @bowerstream.ca Town of Aurora Communications PowerStream Stakeholders StrPoeamwer POWER OUTAGE COMMUNICATIONS YOURCURRENrco vwrioN CUSTOMIZED POWER OUTAGE COMMUNICATIONS TO MEET YOUR NEEDS PowerStream's Power Outage Communications Protocol is designed to use different electronic communication media to notify key customers of real-time distribution system events that affect specific areas within the PowerStream service territory. Your options for electronic media include email and fax. To take advantage of this service, please identify your preferred method of electronic communication and provide the pertinent contact information. Return the completed form to the attention of Customer Relations, by email to customercare@powerstream.ca or by postal mail to PowerStream Inc., Attn: Linas Medelis, 8100 Warden Avenue, Markham, ON L6G 1134. For more information about this service, please call 405-513-4171 or by email to linas.medelis@powerstream.ca. Name: Alternate Contact: Ward: Municipality: Yes, I am interested in receiving PowerStream's Power Outage Communications by the following electronic media: ❑ Email Primary email address: Secondary email address: ❑ Fax Primary fax number: Secondary fax number: Town of Aurora M� Town of Aurora SMART METERS SMART METERS Government initiative for every customer to have a SMART METER by 2010 Target of 800,000 by end of 2007 PowerStream commitment to install 80, 000 SMART METERS in 2007 SMART metering is a CDM tool Meter captures hourly data Allows electricity costs to reflect real time cost of generation Promotes shifting of usage to off peak periods ^ A;1\Y COW �A6i7 uuHz FM 25 K1.18 TA311A T Y'fi'fi �^aA1 20 3�8 4fi9 •%SL'.'VSL.S WelhONC:"C USA 01M Town of Aurora SMART METER Pilot Program SMART METERS PowerStream tested different systems ■ Allowed a comparison to assist in technology decision for mass deployment ■ Technology needs to suit service area ■ Pilot of multi utility meter reading Procurement Process Joint RFP process with other large LDC's and the Ministry of Energy Vendors selected for both SMART METER system and installation have local presence in PowerStream service area System chosen is a licensed RF system Town of Aurora SMART METERS Phase one Deployment • Area selected in parts of Markham and Richmond Hill Town of • Meter installations will commence in ICH April 2007 R l� IC�IhAOND HILL K ba va.rti h 7:r.ulhel l.r: • Customers will continue to receive bi-monthly bill 1 1A►RKHAM SMART METERS ■ Provincial meter data base to be operational in early 2008 • Time of use rates will be initially phased in with those having a SMART METER starting in 2008 ■ Phase 2 installations will target Aurora Au RoRA and parts of Vaughanm , Town of Aurora SMART METERS Smart Metering System Communications ContFDI Device Computer -------- -7- Area Regional Wide Area Wide Area Network Collector Ne-000rk Network Yetc rs Meter Data Management & Meter Data Repository Retailers, Energy F-unctions Custarner tnforrnatio,7n Service Companies Id D MR) met" Data Monitors 8. Billing Systems M agent And Displays Wide Area Network Meier Data Repositcri Third Parties Town of Aurora Current CDM Initiatives CDU N Peak Saver Residential Demand Response (DR) ■ PowerWISE Business Incentive Program CommerciaOndustrial DR ■ Generation DR Pilot - Region York x Small Business Energy Audit Program ■ Kill -a- Watt Meter Library Program � Programmable . err,�rc stat •wilh remoic Newt amskilk RW HERE FOR MORE INFOW ATION Watt Reader Loan Program GET A READ Mom ON YOUR ELECTRICITY COSTS if CLICK REM for more information %wry of Aurora Ontario Power Authority CDM Proc irams 0 Peak Saver Residential DR ■ PowerWISE Business Incentive Program ■ 10/10 Program ■ Appliance Retirement Program ■ Coupon Program CDU P�IN,1SK8 ME Awar YOUR 1111ERGr HK AND SAVE MOREY pseafekr - Town of Aurora Rate Harmon AI Town of Aurora Context Rafe HanivoifliWdon & Cost Allo"Bon It is an Ontario Energy Board requirement that PowerStream harmonize fixed and variable distribution rates for the four rate zones in 2007 • Received input from OEB staff, City of Vaughan, Town of Markham, Town of Richmond Hill and Town of Aurora in the Fall of 2006 ■ PowerStream wanted to consider the results of a cost allocation study in concert with harmonization. The cost allocation could not be completed until the OEB model and Hydro One load data became available, both at the end of 2006 Estimated of cost allocation results replaced by actual results - "impact tables" show 25%, 50%, 75 % and 100 % mix of cost allocation results Town of Aurora Rate Hamonkation & Cost Allocation Blend 25 % of the cost allocation results with the harmonized rates ■ Moves toward rates more reflective of costs in a controlled manner ■ Highest total residential bill increase 2.1 % in Vaughan with harmonization. 25% allocation adds 43 cents per month to total bill. Richmond Hill and Aurora still see decreases. Highest total General Service bill increase 3.3% in Markham. 25 % allocation reduces this to 3.1 %. ■ Time of Use, Large User and Street Light impacts Town of Aurora Rate Hatmonketion dE Cost Alkwation Rate Harmonization Has the BLqqest Impact - Must Make These Changes Impact on Total Average Monthly Bill Rate Class Markham Richmond Hill Vau an Aurora change change change change change change change change Residential 1.42 1.5% (2.32) -2.3% 2.02 2.1 % (8.77) -8.2% Small Commercial/ Industrial 12.67 3.6% (4.32) -1.2% (4.95) -1.3% (16.60) -4.3% Larger Commercial/ Industrial 227.79 3.3% (123.70) -1.7% (44.91) -0.6% (120.05) -1.7% Time of Use 510.92 0.5% - - - - - Large Users - - - - 472.63 0.1 % - - Street Light 14,338.34 13.0% (5,838.42) -7.1% (6,468.18) -5.7% (1,460.95) -6.4% Sentinel Light 0.74 4.6% - 0.48 2.9% (5.06) -23.2% Town of Rate Hannonlmdon & Cost A110"Non Putting Both Rate Harmonization and 25 % Cost Allocation Together .... Impact on Total Average Monthly Bill Rate Class Markham Richmond Hill Vaughan Aurora $ % $ % $ % $ % change change I change change change change change change Residential 1.84 1.9% (1.90) -1.9% 2.44 2.5% (8.34) -7.8% Small Commercial/ Industrial 10.35 2.9% (6.64) -1.8% (7.27) -2.0% (18.92) -5.0% Larger Commercial/ Industrial 211.37 3.1% (140.12) -1.9% (61.32) -0.9% (136.47) -1.9% Time of Use 1,686.12 1.5% - - - - - Large Users - - - - 2,287.63 0.4% - - Street Light 19,195.41 17.4% (2,417.36) -2.9% (2,424.53) -2.1 % (543.57) -2.4% Sentinel Light 3.80 23.7% - - 3.54 21.7% (2.00) -9.2% Town of Rate F18�rM�n�dH011 Aurora & (;pgt Allocation. Residential Rate Comparisons $ Per month 120.00 100.00 80.00 60.00 40.00 20.00 Typical Residential Customer Monthly Bill (2006 Rates) 111.03 113.25 107.43 109.34 �t. ��. ea 0�0 tie ��� o�.ti ati Fa 0�,�a Pry eyoJ Pry �o i� a J s G y0J�G°tQ ��a 10 a� OAP C 129.47 Town of Aurora Rate Harrrwnkation dr Cost Allomdon PowerStream Plan • January 31 st — Board of Directors approval ■ February — communicate harmonization plan to customer and stakeholder groups ■ February (end) — file application with OEB Spring/Summer — OEB review/hearing process November 1 st — Rate implementation co -incident with RPP commodity price change Town of Aurora Cost allocation Results Rate HarMunimdon do Cost Alk"don 2006 EDR APPROVED REVENUE AS % OF COST ALLOCATION REVENUE BY CLASS 114.0% 108.5% 120% 93.6% 100% 80% 60% 40% 20%" Residential GS <50 GS750 - 76.1 % 57.0% 54.4% TOU LU Street Light 16.4% 17 )W- Sentinel Two General Service classes subsidize all other customer classes Town of Aurora Rate Harmonlmdon & Cost Allocation Total Bill Impacts by Rate Zone - Aurora Impact on Total Average Monthly Bill Rate Class Current Bill Harmonized Blended 25% Blended 50% Blended 75% Blended 100% % $ % $ % $ % $ % $ $ change change change change change change change change change change Residential 107.13 (8.77) -8.2% (8.34) -7.8% (7.92) -7.4% (7.49) -7.0% (7.06) -6.6% GS < 50 382.02 (16.60) -4.3% (18.92) -5.0% (21.24) -5.6% (23.56) -6.2% (25.88) -6.8% GS > 50 7,223.26 (120.05) -1.7% (136.47) -1.9% (152.88) -2.1% (169.30) -2.3% (185.71) -2.6% Street Light 22,754.10 (1,460.95) -6.4% (543.57) -2.4% 373.81 1.6% 1,291.19 5.7% 2,208.57 9.7% Sentinel Light 21.81 (5.06) -23.2% (2.00) -9.2% 1.06 4.9% 4.12 18.9% 7.18 32.9% Town of Ilb- Aurora Cust Advisory AuroraMpi COMMMMO Purpose • Information exchange with key stakeholders regarding PowerStream's activities, initiatives and operations ■ Communications channel • Advance notice and discussion of key issues e.g. rate submissions • Provide a means for the Town of Aurora and PowerStream's customers to identify concerns and issues • Purpose of the Committee is advisory; it is not a decision -making body Town of AUrora CuStoMer AdVISOry Aurora31i t commftfte Representation ■ Two Town of Aurora staff representatives (John Rogers & Aaron Karmazyn) ■ One Residential customer representative (Ian Munro) ■ One Small Commercial customer representative (Brian North - Ellis Studios) ■ One Large Industrial customer representative (Stuart Fraser - Van Rob Inc.) Frepuenc,Y ■ Quarterly meetings with the exception of special purpose meetings e.g. rate submissions ■ Meetings to be arranged by PowerStream Bathurst St. Reconstruction I ST JOHN'S SIDEROAD W 2007 Capital L- bidet STJOHN'S SIDEROAD Aurora L—� lens8 VVELLINGTON ST VV WELLINGTON ST E „- --- WellingRon St. E. Aurora Line Morning Ores. � � Extension Road Knowles Cres. r Reconstruction Road Reconstruction VANDORF SIDEROAD HENDERSON DR AVe.Line ExtensionBLOOMINGTON tBayview RD W OOMINGTON RD E EF.:N 5 r CN8=ED 5, 71T LE: D=TE: 0 2 a 8 Mlormers FE.d ^.iCN NUrs