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AGENDA-Finance Advisory Committee-20210511Town of Aurora Finance Advisory Committee Meeting Agenda Date:Tuesday, May 11, 2021 Time:5:45 p.m. Location:Video Conference Pages 1.Procedural Notes This meeting will be held electronically as per Section 19. i) of the Town's Procedure By-law No. 6228-19, as amended, due to the COVID-19 situation. 2.Approval of the Agenda 3.Declarations of Pecuniary Interest and General Nature Thereof 4.Receipt of the Minutes 4.1.Finance Advisory Committee Meeting Minutes of April 13, 2021 1 That the Finance Advisory Committee meeting minutes of April 13, 2021, be received for information. 5.Delegations Note: At this time, the Municipal Offices are closed. This meeting will be live streamed at https://www.youtube.com/c/Townofaurora/videos. Anyone wishing to provide comment on an agenda item is encouraged to visit www.aurora.ca/participation for guidelines on electronic delegation. 6.Matters for Consideration 6.1.Memorandum from Manager, Financial Management; Re: 2022 Budget Engagement Strategy 4 That the memorandum regarding 2022 Budget Engagement Strategy be received; and 1. That the Finance Advisory Committee comments regarding the proposed 2022 Budget Engagement Strategy be received and referred to staff for consideration and further action as appropriate. 2. 6.2.Memorandum from Project Management Office; Re: Town's Major Capital Projects Update 10 That the memorandum regarding Town's Major Capital Projects Update be received for information. 1. 6.3.Memorandum from Director, Finance; Re: Financial System Project Update 19 That the memorandum regarding Financial System Project Update be received; and 1. That the Finance Advisory Committee comments regarding the Financial System Project Update be received and referred to staff for consideration and further action as appropriate. 2. 7.New Business 8.Adjournment 1 Town of Aurora Finance Advisory Committee Meeting Minutes Date: Time: Location: Tuesday, April 13, 2021 5:45 p.m. Video Conference Committee Members: Councillor Harold Kim (Chair) Mayor Tom Mrakas Councillor Michael Thompson Other Attendees: Doug Nadorozny, Chief Administrative Officer Rachel Wainwright-van Kessel Jason Gaertner, Manager, Financial Management Sandeep Dhillon, Senior Advisor, Financial Management Ishita Soneji, Council/Committee Coordinator _____________________________________________________________________ 1. Procedural Notes This meeting will be held electronically as per Section 19. i) of the Town's Procedure By-law No. 6228-19, as amended, due to the COVID-19 situation. The Chair called the meeting to order at 5:46 p.m. 2. Approval of the Agenda Moved by Mayor Mrakas Seconded by Councillor Thompson That the agenda as circulated by Legislative Services, be approved. Carried Page 1 of 22 2 3. Declarations of Pecuniary Interest and General Nature Thereof There were no declarations of pecuniary interest under the Municipal Conflict of Interest Act, R.S.O. 1990, c. M.50. 4. Receipt of the Minutes 4.1 Finance Advisory Committee Meeting Minutes of March 8, 2021 Moved by Mayor Mrakas Seconded by Councillor Thompson That the Finance Advisory Committee meeting minutes of March 8, 2021, be received for information. Carried 5. Delegations None. 6. Matters for Consideration 6.1 Memorandum from Senior Financial Management Advisor; Re: Draft Fiscal Strategy Rachel Wainwright-van Kessel, Director of Finance and Treasurer, provided a presentation regarding the draft fiscal strategy highlighting the financial sustainability and fiscal strategy framework, and the four fiscal strategic pillars: capital planning, reserve management, debt management, and revenue management. She further provided details on the strategic objectives within each pillar, and the next steps regarding the implementation including the development of a detailed supporting strategic action plan and means of reporting and monitoring progress. It was mentioned that the final fiscal strategy would be brought to a General Committee meeting of June 1, 2021 for Council's consideration. The Committee and staff discussed about various aspects of the fiscal strategy such as means of managing growth within each strategic pillar, the overall fiscal status of the Town, and the importance of the fiscal strategy in analyzing the necessary factors in managing the future growth Page 2 of 22 3 of the Town. The Committee and staff further discussed about the role of the fiscal strategy in managing the long-term asset management plan. The Committee inquired about the status of the Town's current and future investment strategy and provided further feedback regarding the draft fiscal strategy document. The Committee suggested that staff produce a condensed version of the fiscal strategy for public information. Moved by Councillor Thompson Seconded by Mayor Mrakas 1. That the memorandum regarding the Draft Fiscal Strategy be received; and 2. That the Finance Advisory Committee comments regarding the Draft Fiscal Strategy be received and referred to staff for consideration and further action as appropriate. Carried 7. New Business The Committee inquired about the efforts to improve public participation during the upcoming budget deliberations. Staff provided a response noting that staff are working on the 2022 budget public engagement strategy which will include opportunities for the public to participate virtually and noted that more information is forthcoming. 8. Adjournment Moved by Councillor Thompson Seconded by Mayor Mrakas That the meeting be adjourned at 6:35 p.m. Carried Page 3 of 22 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Town of Aurora Memorandum Department of Finance Re: 2022 Budget Engagement Strategy To: Finance Advisory Committee From: Jason Gaertner, Manager, Financial Management Date: May 11, 2021 Recommendation 1. That the memorandum regarding the 2022 Budget Engagement Strategy be received; and 2. That the Finance Advisory Committee comments regarding the proposed 2022 Budget Engagement Strategy be received and referred to staff for consideration and further action as appropriate. Background A key component of each year’s draft budget update and review is the Town’s engagement with its stakeholders. In support of its annual consultation the Town developments a strategy outlining how it will engage the public. This strategy is regularly adjusted to maximize its effectiveness in consideration of past year successes and technology advances. Commencing in 2020 and continuing into 2021, the pandemic has materially impacted the Town’s usual engagement tools necessitating that its 2021 and 2022 strategies adopt a much greater emphasis on virtual options. Analysis In consideration of the current environment in which the Town finds itself, its draft 2022 budget engagement strategy continues to explore and maximize all available virtual options. The proposed strategy also strives to take advantage of available technology such as the Town’s social media feeds, its Bang the Table platform and Instagram. The Budget Committee will be presented with a summary of the results of the Town’s Page 4 of 22 2022 Budget Engagement Strategy May 11, 2021 Page 2 of 2 consultation efforts as part of its review of the Town’s draft 2022 budget in the fall, 2021. 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o :HEVLWH(QJDJH$XURUDDQGVRFLDOPHGLDVWDWV o 6XUYH\UHVXOWV o RIDWWHQGHHVDW<(&PHHWLQJ o RIDWWHQGHHVDWSUHVVEULHILQJ o RILQGLYLGXDOVZKRGHOHJDWHDW%XGJHW&RPPLWWHH3XEOLF&RQVXOWDWLRQ -XQH  o 3XOVH&KHFN&RPPXQLW\6WDII6XUYH\  Page 9 of 22 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Town of Aurora Memorandum Corporate Services _______________________________________________________________________________________ Re: Town’s Major Capital Projects Update To: Finance Advisory Committee From: Lianne Jalali, Project Management Office, Corporate Services Date: May 11, 2021 Recommendation 1. That the memorandum regarding Town’s Major Capital Projects Update be received for information. Background The Town currently has multiple major capital projects underway in varying stages of completion. These major projects include the following:  Library Square  Fire Hall 4-5  Joint Operations Centre Additional Work  Financial System  IT Strategic Plan – Implementation Analysis Library Square The project is generally on track. Demolition and excavation works have continued throughout the site. Library: The new infrastructure within the Library has begun to be installed. Demolition of the Library entrance towers, interior spaces and mechanical roof top wells also continued while the Library remains temporarily closed to the public. The existing roof top units Page 10 of 22 Town’s Major Capital Projects Update May 11, 2021 2 of 8 servicing the Library were craned off-site the first week of March, as the Library continues to receive supplementary heat through the temporary units located on the ground floor at the east and west elevation of the building. The floor slabs within the Library’s main lobby and Magna room have been reinstated after the installation of the elevator / sump pit and structural foundations was completed. The retaining wall at the north Library laneway is in the process of being constructed. Footings and foundations for the bridge has been poured adjacent to the east Library entrance. Church Street School House: At the north elevation of the existing School House, the grade has been brought down to the approximate elevation of the future ground floor of the New Cultural Centre and compacted with fine granular. The Bell overhead lines have been safely disconnected and removed from site, allowing for excavation and foundation works to commence for the New Cultural Centre. Remediation and repointing work continued at the existing rubble foundations of the School House. The below grade mechanical pit has been installed at the east elevation of the School House and has been backfilled. The site continues to be stripped and cleared as further soil remediation works take place around the School House. The crane pad was poured and backfilled in the middle of the site in anticipation of Tower Crane installation in early May 2021. Project Schedule: Chandos updated draft of the project schedule on March 26, 2021. The targeted Substantial Performance date of August 16, 2022 remains intact. Colliers is forecasting some time within the Master Schedule for FF&E procurement and delivery, as well as on-going deficiency clean-ups prior to full turn-over. Milestone Baselined Completion Expected Completion Substantial Performance August 2022 August 2022 Occupancy August 2022 August 2022 Total Completion November 2022 November 2022 Page 11 of 22 Town’s Major Capital Projects Update May 11, 2021 3 of 8 Budget Status: Colliers Project Leaders have baselined the project budget at $51,939,700 (including HST). Chandos’ contract price excluding Cash Allowances is $39,394,615. The Cash Allowance amount of $1,615,250 will be tracked separately as the various areas of scope are implemented throughout the Construction process. Currently there are Sixty- three (63) Contemplated Change Notices (CCNs) issued by RAW and TPP, and thirteen (13) Request for Change Orders (RFCOs) issued by Chandos. Any potential costs for these will be drawn from the construction contingency. Description Total Budget Committed Forecast Cost at Completion Forecast Variance at Completion Consultant Fees $4,750,272 $4,731,577 $4,750,272 $0 Construction Costs $41,009,865 $41,009,865 $41,009,865 $0 Town Allowances $1,280,735 $368,221 $1,280,735 $0 Contingencies $4,000,500 $492,495 $4,000,500 $0 HST $898,328 $811,398 $898,328 $0 Total $51,939,700 $47,413,677 $51,939,700 $0 The overall status update for this project can be found under Attachment #1. Fire Hall 4-5 Overall progress of the project is satisfactory. Construction update: The final test of the settlement monitoring plates will be conducted on May 3, 2021. Upon confirmation of settlement levels, Remo will commence the pouring of the slab on grade. This work will trigger the commencement of masonry work, interior wall construction, and servicing. The value of work completed to date is approximately 34%, and the project remains on schedule. Page 12 of 22 Town’s Major Capital Projects Update May 11, 2021 4 of 8 Project Schedule Milestone Baselined Completion Expected Completion Occupancy February 28, 2022 February 28, 2022 Substantial Performance March 8, 2022 March 8, 2022 Total Completion May 25, 2022 May 25, 2022 Budget Status: Description Approved Budget Committed Payment to Date Architect $600,000 $600,000 $482,241 Tender Revised Bid $11,027,545 $11,027,545 $4,072,144 Cash Allowances $856,500 $89,150 $17,396 Contingency (10%) $1,083,682 $784,743 Public Art $36,100 $36,100 $36,100 Project Management $51,200 $51,200 Total $13,655,027 $12,588,738 $4,607,881 Note: The Non-recoverable HST (1.76%) is included in all figures Currently there are nine (9) Change Orders have been approved. The total amount of the approved Change Orders is $784,743.70 that has been drawn from the construction contingency. The overall status update for this project can be found under Attachment #1. Page 13 of 22 Town’s Major Capital Projects Update May 11, 2021 5 of 8 Joint Operations Centre Additional Work The objective of this project is to complete the outstanding capital works of the JOC. The project is divided into thirteen (13) sub-projects. The following table reflects the status of each sub-project. Sub-Project Status Back Lot Paving and Full Build Out Complete Upper Parking Lot and Rear Yard Complete JOC Landscaping In progress – Completion in Spring 2021 Garbage Tipping Station Complete Storage Buildings In progress – Completion in Summer 2021 Automated Gate Control Complete South Side Exterior Finishing Complete Furniture Complete Entry Pylon Exterior Sign This is a part of the Exterior Pylon Sign project for the Town’s facilities Intercom System Cancelled Third Floor Build Out Complete Building Exterior Sign Complete Soil Quality at Back of Property Complete Budget Status: Budget Status Cost Note Approved Budget $2,185,200 Committed $1,443,286 66% project budget The overall status update for this project can be found under Attachment #1. Page 14 of 22 Town’s Major Capital Projects Update May 11, 2021 6 of 8 Financial System The Town's current suite of core financial system tools will be replaced with an integrated financial system that has an integrated "procurement to payment" functionality, integrated budget & general ledger system, contract, and project management capabilities & highly customizable reporting. The first phase includes development of the specifications for the new system including its RFP development. The second phase will include the purchase and implementation of all key financial software components which will form the new integrated financial system. Overall Project Status: The Town has engaged a consultant to assist it in its financial system requirement gathering. The consultant has completed multiple consultations of the Town’s key stakeholders and desired future state process maps in support of the development of the Town’s financial system requirements. The Town anticipates that it will complete Phase I on time with the issue of the new Financial System’s RFP in Q3, 2021. Project Schedule Milestone Baselined Completion Expected Completion Phase I - Financial System Requirements Development End of Q2, 2021 End of Q2, 2021 Phase II – New Financial System Purchase and Implementation End of Q2, 2023 End of Q2, 2023 Budget Status: The budget for this project includes the cost for the consulting engagement, the new system, and the cost for two full-time equivalent staff to be assigned to the project through-out its implementation. This will include one Finance staff that is assigned to the project for the duration. This new position was approved in the 2021 operating budget. The second will be used to backfill positions within Finance which will provide the flexibility for staff to float on to the project as required. Page 15 of 22 Town’s Major Capital Projects Update May 11, 2021 7 of 8 Budget Status Cost Note Approved Budget $1,500,000 Committed $135,869 9% project budget The overall status update for this project can be found under Attachment #1. IT Strategic Plan – Implementation The Technology strategic plan (TSP) is a comprehensive document that has been prepared by Perry Group Consulting Ltd. in collaboration with Town’s staff. This document elaborates the need for transformational change for the Town to enhance the quality of customer service, operational efficiency, and productivity. The TSP is a five- year plan that will be implemented in three (3) phases. Phase 1 - New IT: Revamping the technology management model and establish a more collaborative environment. Timeline: 2020 - 2022 Update: The IT management team has initiated their meeting with the business units to better understand the current and future technology needs and create a more collaborative partnership. The ITGC has been established to guide the Corporation towards defining and using appropriate technology effectively. The kickoff meeting is scheduled to occur April 28th. Phase 2 - Process Digitization and Mobilization: Streamlining and digitalizing the Town’s core business processes (HR, Planning, Permitting, Asset and Work Management, Finance) Timeline: 2020 – 2024 Update: Human Resource Information System (HRIS) project: Page 16 of 22 Town’s Major Capital Projects Update May 11, 2021 8 of 8 The project is 76% complete and on target to go live by the end of 2nd quarter of 2021. The project team is currently preparing for Parallel Acceptance Testing (payroll simulation). Corporate training is scheduled to start the second week of May in preparation for go-live. The project has a budget of $250,000 of which $54,619 has been spent leaving a balance of $195,381. Access Aurora Telephony Project: The project is in the final stage of procurement process and is estimated to be completed in the 3rd quarter of 2021. The project has the budget of $160,000 for 2021 with incurring annual cost of $60,000 for hosting and maintenance starting in 2022. City View EPR Project: This project enables electronic submission of the permit applications. The e - permitting software has been successfully launched. The project team is resolving an issue with Bluebeam software and is estimated to be completed by the second week of May. Phase 3 - Optimization through Data and Digital Services: Using the data from process digitization to become a data-driven organization. Timeline: 2022 – 2024 An IT Governance Committee is being established to provide oversight to the Town’s strategic technology roadmap, information technology investments and monitor the delivery of the Town’s technology portfolio. This committee kick off meeting scheduled on April 28, 2021. The committee will provide update on TSP implementation progress to FAC on a regular basis and an annual update to Council. Attachments Attachment #1 – Major Capital Projects Update Summary:  Library Square  Fire Hall 4-5  Joint Operations Centre Additional Work Page 17 of 22 Major Capital Projects Update Summary – May 2021 Attachment #1 Project Status Legend On Schedule: Everything is progressing as planned. No intervention from the sponsor is required Concerned: Some risks and issues have been identified but the project team is handling and monitoring them Delayed/Over Budget: Major problems affected the project timeline and budget. The sponsor's intervention is required in this case $0 $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 JOC - Additional Work Firehall - Construction Phase Library Square - Construction Phase Project Budget Summary Sum of PROJECTED Sum of COMMITTED Sum of REMAINDER Page 18 of 22 100 John West Way Aurora, Ontario L4G 6J1 (905) 727-3123 aurora.ca Town of Aurora Memorandum Finance Re: Financial system project update To: Finance Advisory Committee From: Rachel Wainwright-van Kessel, CMA, CPA, Director, Finance Date: May 11, 2021 Recommendation 1. That the memorandum regarding the financial system project update be received; and 2. That the Finance Advisory Committee comments regarding the financial system project update be received and referred to staff for consideration and further action as appropriate. Background The 2021 capital budget included approval of capital budget authority of $1.5 million for project 14012 to replace the Town’s existing financial systems. This budget includes:  $105,600 for consulting work completed prior to the end of 2019  $35,000 for consulting work for the discovery phase of the project to develop the system requirements and define process flows  $459,400 estimated for the cost of staff time dedicated to the project and  $900,000 which is the balance, a placeholder estimate, for the implementation costs including the system, services and project management services The new financial system is expected to replace Vadim iCity which is the Town’s main financial system and FMW which is the Town’s budget system. It is also expected to integrate with many of the Town’s other financial systems such as ActiveNet which is used for recreation and the new human resource information system ADP Workforce Now. Page 19 of 22 Financial system project update May 11, 2021 Page 2 of 4 Analysis To date the project has focused on developing the system requirements and process flows The project is currently in the discovery phase. Staff are working with a consultant from the Government Finance Officers Association that has experience in assisting municipalities across Canada and the US in developing system requirements and implementing financial systems. To date this work has included:  Meeting with stakeholders from all departments to understand their needs  Process mapping of the current and future state processes for key areas such as capital project from inception to completion and the procurement to pay process  Issuance of a request for information (RFI) which included demonstrations of four financial systems  Development of a plan of action for the implementation of the new system  Identifying work that needs to be complete prior to starting the systems implementation such as the review of the chart of accounts and data mapping  Compiling a comprehensive draft list of requirements in preparation for the request for proposal (RFP) process In this phase of the project there is still more work to complete. Once the draft list of requirements is complete it will need to be reviewed by the Finance team and the other departments for the areas that impact them to ensure their needs are being met. Then we can proceed with the development of the RFP and begin some preparatory work prior to starting the system implementation next year. The RFI demonstrated that not all systems have a standard tax and water module included The RFI process was very helpful in demonstrating what some of the systems on the market can do. All systems were able to do the basic functions expected of a typical financial system, however we found that not all systems included a tax and water billing system. The City of Mississauga has developed a tax billing system in-house that they license to other municipalities in the GTA. Staff received a demonstration on this system from another municipality that currently uses the system. Since this system was developed by an Ontario municipality it was very effective for the billing of property taxes. For this Page 20 of 22 Financial system project update May 11, 2021 Page 3 of 4 reason, staff plan to include the tax module as a provisional item in the RFP and to explore the Mississauga’s system as an option. This way we can ensure that the new financial system addresses all our needs, and we are not limited to a system that can do property taxes. For the water billing, this will be required as part of the RFP. So, if the provider does not have the functionality, they will need to partner with one that does. This should be more manageable for typical financial system as water and utility billing has a larger market whereas property tax billing rules are specific to the province as defined in the Municipal Act. The procurement modernization project will inform the new financial system The Procurement Services division within Finance is currently working on a modernization project. This project includes a review of our templates, processes, thresholds, and contract terms resulting in the recommendation for changes to the bylaw. This project is expected to be complete by the end of this year and the result will help inform the procure-to-pay process for the new system. Staff expect that the new system will eliminate manual forms and create an automated workflow and electronic signoff resulting in a much more streamlined the process. The next step in the project is to complete the requirements and move to the RFP The discovery phase of the project is expected to be completed by the end of this quarter. This next step will start the RFP process and work on the pre-implementation projects. Once the RFP evaluations are complete staff will have a better understanding of the pricing for the system. We expect that the system will include a capital cost for its implementation and an ongoing licensing / maintenance operating cost. These operating costs will be partially offset by savings from the legacy financial systems that will be replaced by this system. The implementation cost that has been included in the capital budget is only a placeholder at this time. Staff have been trying to gather estimates on pricing information however it is proving to be difficult, and the pricing varies widely depending on the system, what the specifications are and the size of the municipality. The RFP process will also help staff in fully understand its internal staffing needed to support the implementation of the system. The current budget includes an estimate for Page 21 of 22 Financial system project update May 11, 2021 Page 4 of 4 two staff dedicated to the project. It is critical for the success of this project that the right resources and adequate number of resources are assigned to the project. Additional updates on this project will come to the Finance Advisory Committee through the project status update reports. Attachments None Page 22 of 22