AGENDA - Accessibility Advisory Committee - 20161102
Accessibility
Advisory Committee
Meeting Agenda
Wednesday, November 2, 2016
4 p.m.
Leksand Room
Aurora Town Hall
Public Release
October 27, 2016
Town of Aurora
Accessibility Advisory Committee
Meeting Agenda
Date: Wednesday, November 2, 2016
Time and Location: 4 p.m., Leksand Room, Aurora Town Hall
1. Declaration of Pecuniary Interest and General Nature Thereof
2. Approval of the Agenda
Recommended:
That the agenda as circulated by Legislative Services be approved.
3. Receipt of the Minutes
Accessibility Advisory Committee Meeting Minutes of October 5, 2016
Recommended:
That the Accessibility Advisory Committee meeting minutes of October 5, 2016, be
received for information.
4. Delegations
5. Matters for Consideration
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016 Page 2 of 3
1. Memorandum from Planner
Re: Site Plan Application (Submission #2)
Joe Cara
15132 & 15136 Yonge Street
Part of Lots 4 & 5, Registered Plan 9
File No. SP-2013-05
(Full-size drawings will be available at the meeting.)
Recommended:
1. That the memorandum regarding Site Plan Application (Submission #2),
Joe Cara, 15132 & 15136 Yonge Street, Part of Lots 4 & 5, Registered
Plan 9, File No. SP-2013-05 be received; and
2. That the Accessibility Advisory Committee provide comment regarding the
Site Plan Application (Submission #2).
2. 2017 Draft Repair & Replacement Capital Project Referred from Special
General Committee – 2017 Capital Budget Meeting of October 15, 2016
Re: Capital Project 72259 – Victoria Hall – Accessibility Ramp Installation
Recommended:
1. That Capital Project 72259 – Victoria Hall – Accessibility Ramp Installation
be received; and
2. That the Accessibility Advisory Committee provide comment.
3. Memorandum from Accessibility Advisor
Re: Capital Accessibility Initiatives 2017-2023
Recommended:
1. That the memorandum regarding Capital Accessibility Initiatives 2017-2023
be received; and
2. That the Accessibility Advisory Committee provide direction in prioritizing
Capital Accessibility Initiatives for 2017-2023.
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016 Page 3 of 3
6. Informational Items
4. Extract from Council Meeting of October 25, 2016
Re: Accessibility Advisory Committee Meeting Minutes of October 5,
2016
Recommended:
1. That the Extract from Council Meeting of October 25, 2016, regarding the
Accessibility Advisory Committee meeting minutes of October 5, 2016, be
received for information.
7. New Business
8. Adjournment
Town of Aurora
Accessibility Advisory Committee
Meeting Minutes
Date: Wednesday, October 5, 2016
Time and Location: 4 p.m., Leksand Room, Aurora Town Hall
Committee Members: Tyler Barker (Chair), John Lenchak (Vice Chair) (arrived 4:29
p.m.), James Hoyes, and Jo-anne Spitzer
Member(s) Absent: Gordon Barnes and Councillor Sandra Humfryes
Other Attendees: Marco Ramunno, Director of Planning and Building Services,
Fausto Filipetto, Senior Policy Planner, Chris Catania,
Accessibility Advisor, and Samantha Yew, Council/Committee
Secretary
The Chair called the meeting to order at 4:00 p.m.
1. Declaration of Pecuniary Interest and General Nature Thereof
There were no declarations of pecuniary interest under the Municipal Conflict of
Interest Act.
2. Approval of the Agenda
Moved by James Hoyes
Seconded by Jo-anne Spitzer
That the agenda as circulated by Legislative Services, with the following addition, be
approved:
Item 4 – Extract from Council Meeting of September 27, 2016
Re: Motion for Which Notice Has Been Given (c) Councillor Abel, Re: Portable
Fully Accessible Washroom Trailer
Carried as amended
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016
Minutes
Page 1 of 5
Accessibility Advisory Committee Meeting Minutes
Wednesday, October 5, 2016 Page 2 of 5
3. Receipt of the Minutes
Accessibility Advisory Committee Meeting Minutes of September 7, 2016
Moved by James Hoyes
Seconded by Jo-anne Spitzer
That the Accessibility Advisory Committee meeting minutes of September 7, 2016,
be received for information.
Carried
4. Delegations
(a) Fausto Filipetto, Senior Policy Planner
Re: Library Square and Town Park Update
Mr. Filipetto gave an overview of the Library Square and Town Park
conceptual plans, and provided background, public survey results and
feedback, and next steps. The Committee noted that they would like to see
more accessible parking and accessible play areas, and that they look
forward to seeing the progress of this project.
Moved by James Hoyes
Seconded by Jo-anne Spitzer
1. That the delegation be received for information.
Carried
5. Matters for Consideration
1. Memorandum from Planner
Re: Site Plan Application
Markangel Real Estate Assets Inc.
55 Eric T. Smith Way
Lot 6 and Part of Block 11 Registered Plan 65M-4324
File No. SP-2016-06
Staff gave a brief overview of the proposed site plan, and The Committee
discussed aspects of the application, including the number of accessible
parking spots and accessible entrances, and noted that the look forward to
seeing future submissions regarding this property.
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016
Minutes
Page 2 of 5
Accessibility Advisory Committee Meeting Minutes
Wednesday, October 5, 2016 Page 3 of 5
Moved by Jo-anne Spitzer
Seconded by James Hoyes
1. That the memorandum regarding Site Plan Application, Markangel Real
Estate Assets Inc., 55 Eric T. Smith Way, Lot 6 and Part of Block 11
Registered Plan 65M-4324, File No. SP-2016-06 be received; and
2. That the following Accessibility Advisory Committee comments regarding
the proposed Site Plan Amendment be considered by staff:
Suggestion to increase the total number of parking spaces from six (6) to
twelve (12) (four (4) accessible parking spaces per building); and
Suggestion to separate accessible parking spots (i.e., two spaces at each
end of the front side of the building) and include the appropriate curb cuts
and access isles; and
Suggestion to include wide, automatic sliding doors at entrances to
buildings; and
Suggestion to ensure that all entrances are barrier-free (e.g. no potted
plants); and
Suggestion to include automatic door openers to washrooms.
Carried
6. Informational Items
2. Memorandum from Accessibility Advisor
Re: Enhanced Access to the Town of Aurora’s Trail System
Staff provided details regarding the Town’s current trail system, and noted
that staff are currently in the process of including the Town’s accessible trails
on various Town and provincial maps. The Committee discussed various
aspects of the trail system, including signage.
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016
Minutes
Page 3 of 5
Accessibility Advisory Committee Meeting Minutes
Wednesday, October 5, 2016 Page 4 of 5
Moved by James Hoyes
Seconded by Jo-anne Spitzer
1. That the memorandum regarding Enhanced Access to the Town of
Aurora’s Trail System be received for information.
Carried
3. Extract from Council Meeting of September 27, 2016
Re: Accessibility Advisory Committee Meeting Minutes of September 7, 2016
Moved by John Lenchak
Seconded by Jo-anne Spitzer
1. That the Extract from Council Meeting of September 27, 2016, regarding
the Accessibility Advisory Committee meeting minutes of September 7,
2016, be received for information.
Carried
4. Extract from Council Meeting of September 27, 2016
Re: Motion for Which Notice Has Been Given (c) Councillor Abel, Re:
Portable Fully Accessible Washroom Trailer
The Chair provided background information to the project, and noted that more
than $90,000 has been raised by stakeholders for the portable, fully accessible
washroom trailer to date.
Moved by James Hoyes
Seconded by John Lenchak
1. That the Extract from Council Meeting of September 27, regarding
Motion for Which Notice Has Been Given (c) Councillor Abel, Re:
Portable Fully Accessible Washroom Trailer, be received for information.
Carried
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016
Minutes
Page 4 of 5
Accessibility Advisory Committee Meeting Minutes
Wednesday, October 5, 2016 Page 5 of 5
7. New Business
James Hoyes noted that at the Heritage Advisory Committee, he suggested that
accessibility features could be added to events such as Doors Open and Town
walking tours, and proposed that audio tours be available at Town facilities.
James Hoyes noted that the water facility at Ripley’s Aquarium of Canada is
exceptional, and that Muskoka Woods youth resort is building an interactive area
for children with Autism.
John Lenchak inquired about the status of the Queen’s Diamond Jubilee Park.
Staff indicated that an update will be provided at the next meeting.
John Lenchak inquired about the funding source of the Aurora Family Leisure
Complex Renovations.
Staff noted that in November, the Town of Aurora Accessibility Plan will be
updated to add other Town facilities, and invited Committee members to provide
suggestions regarding items that could be included in the Plan.
Staff noted that the federal government is holding public consultations regarding
federal accessibility legislation and that there will be a public consultation in
Toronto at the beginning of 2017. The Committee expressed interest in the public
consultation, and discussed the possibility of having a small-scale summit in
Aurora and invite local MPs.
Tyler Barker suggested that the Committee reach out to Activate Aurora to
encourage the inclusion of accessible activities in their mandate.
8. Adjournment
Moved by John Lenchak
Seconded by James Hoyes
That the meeting be adjourned at 5:36 p.m.
Carried
Committee recommendations are not binding on the Town unless adopted by Council at a
later meeting.
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016
Minutes
Page 5 of 5
INTERNAL MEMORANDUM
DATE: October 5, 2016
TO: B. Butler, Planning & Building Services
A. Bazar, Planning & Building Services
G. Greidanus, Parks, Recreation & Cultural Services
J. Massadeh, Infrastructure & Environmental Services
C. Catania, Accessibility Advisory Committee
FROM: Drew MacMartin, Planning & Building Services
RE: Site Plan Application (Submission #2)
Joe Cara
15132 & 15136 Yonge Street
Part of Lots 4 & 5, Registered Plan 9
File No. SP-2013-05 (previously D11-05-13)
Enclosed please find the revised second submission for the above noted Application for
your departments review and comment. We kindly request that you submit any comments
and/or any recommended revisions that you may require on or before October 19, 2016. If
your department’s comments and/or responses have not been received by this date, we will
assume you have no further comments/ concerns. First submission of the above mentioned
Site Plan Application was circulated April 25, 2013.
Should you have any questions regarding the above noted proposal, please contact me at
Ext. 4347.
Attach.
100 John West Way
Box 1000
Aurora, ON L4G 6J1
Phone: 905-727-3123 Ext. 4347
Email: dmacmartin@aurora.ca
www.aurora.ca
Planning & Building Services
Accessibility Advisory Committee Meeting Agenda
Wednesday, November 2, 2016
Item 1
Page 1 of 2
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Special General Committee
Project 172259 Victoria Hall - Access
Department lInfrastructure & Environmen
Version JDraft 1
PURPOSE:
To make the building accessible.
2017 BUDGET Draft 1
Town of Aurora
Capital Projects
bility Ramp Installation
Services
7 Year
Descri
Saturday, October 15, 2016
PERFORMANCE/ACTIVITY IMPACTS:
By installing a ramp at Victoria Hall, this provides the opportunityto permit the building to all potential users.
EXPLANATION/HIGH LIGHTS
Installation of ram p for improved accessibility.
Class D estimate.
Project was not included in the 2015 Ten year Capital Investment Plan.
Expenditures
Estimated Expenditures
CONTRACTS
Expenditures Total
Funding
Infrastructure Sustainability Reserves
BLDG, FURN & FIX R&R RESERVE
Funding Total
Total Over (Under) Funded
Budget
Total 2017 2018 2018 2020 2021 2022 Future
20,000 20,000
20,000 20,000
20,000
20,000
20,000
20,000
20,000
20,000 I
11-26
Memorandum
Date: November 2, 2016
To: Accessibility Advisory Committee
From: Chris Catania, Accessibility Advisor
Re: Capital Accessibility Initiatives 2017-2023
Recommendations
1. That the memorandum regarding Capital Accessibility Initiatives 2017-2023 be
received; and
2. That the Accessibility Advisory Committee provide direction in prioritizing Capital
Accessibility Initiatives for 2017-2023.
Background
Since 2003, The Town of Aurora has maintained an Accessibility Plan as part of the
legislative requirement under the Accessibility for Ontarians with Disabilities Act, 2005
(AODA). This Plan, which outlines the organization’s strategy to prevent and remove
barriers, is reviewed and updated on an annual basis. The Accessibility Plan contains a
list of completed accessibility items to date (Appendix A), a list of recommended
accessibility items to address (Appendix B), and the Town’s implementation plan of the
AODA (Appendix C).
Staff have compiled a list of all current recommended accessibility initiatives (Appendix
B) previously approved by the Aurora Accessibility Advisory Committee. Each
accessibility initiative has been assigned a “Target Completion Date” for the Committee
to review, prioritize and provide additions up to the year 2023. The Accessibility Plan will
be reviewed and receive final approval from Council. Once approved, staff will budget
an appropriate amount of funds for the removal of barriers and expected completion of
these initiatives.
Attachments
Attachment 1 – Appendices A, B, and C of the 2017-2023 Accessibility Plan
100 John West Way
Box 1000
Aurora, Ontario
L4G 6J1
Phone: 905-727-3123 ext. 4212
Email: ccatania@aurora.ca
www.aurora.ca
Town of Aurora
Corporate Services
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
01-2010 Physical
Lack of accessibility
ramps for Town
Events
Purchased portable
wheelchair ramps to be
used at Town
Events/functions as
needed
$100
One (1) ramp purchased
from Aurora Seniors
Centre wood shop for low-
cost solution
Customer & Legislative Services,
Infrastructure & Environmental
Services
2010
02-2010 Communication
Lack of signage to
advise availability of
listening devices in
Council Chambers
Purchased proper signage
to advertise devices
available in Council
Chambers
N/A Customer & Legislative Services,
Infrastructure & Environmental
Services
2010
03-2010 Communication
Lack of signage for
TTY availability at
Town Hall location
Purchased of proper
signage to advertise
devices available
N/A Customer & Legislative Services,
Infrastructure & Environmental
Services
2010
04-2010 Physical
Lack of accessible
exterior entrance at
Pine Tree Potters
Guild at Library
location (basement
level)
Accessible ground
(basement) level access
to exterior door on south
entrance (requires no-step
entrance)
Completed via
Facilities/Parks Budgets
Re-graded area and
added asphalt path of
travel
Infrastructure & Environmental
Services
2010 Attachment 1
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
05-2010
Attitudinal
Lack of accessibility
knowledge and
available information
for local businesses
Built relationship with
Chamber of Commerce to
educate local businesses
about AODA and inclusion
of customers with
disabilities
N/A
PowerPoint presentation
on file with Accessible
Customer Service booklet
Customer & Legislative Services,
Accessibility Advisory Committee
2011
06-2010
Physical
Poor access to Parks
Office - large steep
staircase for public to
use to reach Parks
staff on 2nd level at
Scanlon location
Installed door buzzer at
bottom of stairs for
patrons to ring for staff,
and convex mirror to be
placed at the top of stairs
to enhance security for
staff and to better
determine if patrons need
assistance
$200
Doorbell and convex
mirror installed
Improved signage
installed
Customer & Legislative Services,
Infrastructure & Environmental
Services, Parks & Recreation
Services
2011
07-2010
Physical
Lack of automatic door
opener at main (south)
entrance of Town Hall
Installed automatic door
opener at main (south)
entrance
$2,500
parts and labour
Infrastructure & Environmental
Services
2011
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
08-2010 Attitudinal
Lack of awareness of
disability sensitivity
among Town user
groups who rent Town
facilities
Developed “Got Access”
A Guide for an Accessible
Aurora. It provides
customer service
awareness material
geared towards user
groups
$5,000
Design & Print
Building & By-law Services,
Administration
2014
10-2010
Communication
Lack of accessible
formats available for
observing election
debates
Provided electronic note-
taker service for
accessibility to deaf or
hard of hearing residents
attending debates (upon
request)
$160
per two-hour meeting,
plus mileage
Customer & Legislative Services 2010
12-2010
Communication
Lack of closed
captioning for Movie
Nights presented at
Aurora Town Library
Town Youth program staff
offer closed captioned
movies on specific nights
(upon request)
N/A
closed captioning
available with movie;
would need to be
programmed or activated
on play system at location
Customer & Legislative Services,
Parks & Recreation Services
2011
13-2010
Communication
Poor acoustics/ sound
system in Council
Chambers
Retrofitted current
acoustics and
PA/microphone system
Facilities rectified situation
as of April 2011. Costs
associated with
Infrastructure &
Environmental Services
Customer & Legislative Services,
Infrastructure & Environmental
Services and Administration
2011
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
14-2010
Physical
Wheelchair ramp in
Council Chambers is
too narrow and not big
enough for power
wheelchairs or
scooters; does not
have hand rails on
both sides; does not
meet current building
code
Reconfigured public
seating area by removing
small section of moveable
chairs at back row (by bi-
fold doors) and
designated a section for
patrons with wheelchairs
or scooters
$500
Minimal cost for
stencil/marking of carpet
tiles to designate area
clearly marked carpeted
area with universal
accessibility symbol to
designate wheelchair
section along back row
Customer & Legislative Services,
Infrastructure & Environmental
Services
2011
15-2010
Physical
Lack of appropriate
elevator at AFLC
Some patrons refuse
to use current lift
because of its old
technology and
confined space (lift
technology, very
confined space, with
moving walls, operated
by a key/button
system, is a lift not an
elevator)
Retrofit for replacement of
lift with a regular elevator
that does not require a
“key” operator
Capital project $125,000
approved by Council; item
transferred to
Infrastructure and
Environmental Services
(IES) as Facilities Capital
Project item completion of
the Community Use For
Youth space at the AFLC
AAC, Building & By-law Services,
Infrastructure & Environmental
Services, Parks & Recreation
Services
2015
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
16-2010
Physical
Lack of direct path of
travel from fitness
centre to pool at AFLC
Redesign
corridors/change rooms in
conjunction with
renovation of AFLC
Parks & Recreation
funded item as part of
Community Space for
Youth AFLC renovation
AAC, Building & By-law Services,
Infrastructure & Environmental
Services, Parks & Recreation
Services
2015
17-2010
Communication &
Physical
Lack of signage at 3rd
floor Town Hall
washrooms directing
patrons to location of
accessible washrooms
(on 1st and 2nd floors)
Purchased and installed
appropriate signage
$250
Temporary signs & sign
holders
Infrastructure & Environmental
Services
2011
19-2010 Attitudinal &
Communication
Lack of knowledge
among Corporate
Town employees
regarding location of
available accessibility
resources within
municipal buildings
and Town-operated
programs
Developed “Got Access”
Accessibility Resource
Guide for Town staff and
patrons
$5,000
Design & Print
Building & By-law Services,
Administration
2014
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
20-2010
Communication
Lack of awareness of
availability of
accessibility support
for all Town Events
and/or functions (upon
request)
Advertised and
incorporated as part of
event material where
people can direct inquiries
or ask for assistance for
accessibility
Costs vary depending on
type of request received
i.e. services in kind or
operating supplies
Customer & Legislative Services,
Administration
2012
21-2010
Communication
Lack of community
outreach to increase
accessibility
awareness
Outreach plan created by
AAC and Accessibility
Advisor
Held annual events,
information fairs, etc.
N/A Customer & Legislative Services,
Accessibility Advisory Committee,
Administration
2011
22-2010
Attitudinal
Lack of accessibility
awareness among
Taxicab operators
Awareness training for
Taxicab operators
$600/Training Customer & Legislative Services,
Accessibility Advisory Committee,
Building & By-law Services
2012
23-2010
Communication &
Physical
Lack of adequate
signage at AFLC
indicating accessible
entrance location
Improved signage $50/sign
Signage installed
Infrastructure & Environmental
Services
2011
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
24-2010
Communication
Visual difficulties of
Town-written material
from Finance
Improved font size and
set-up of tax and water
bills
N/A
Costs associated with set-
up and mail out
Financial Services, Customer &
Legislative Services
2012
26-2010
Physical
No clear accessible
viewing area at AFLC
rink for patrons to view
skating events
Space redesigned, barrier
free access
Chairs removed if
applicable
Parks & Recreation
funded item as part of
Community Space for
Youth AFLC renovation
AAC, Building & By-law Services,
Infrastructure & Environmental
Services, Parks & Recreation
Services
2015
27-2010
Communication
No formal Affordable
and Accessible
Housing Policy in
Official Plan
Included Affordable and
Accessible Housing Policy
in Official Plan
N/A Planning & Development
Services
2010
01-2011
Physical &
Communication
Lack of Audible
Pedestrian Signal
(APS) for busy
intersection at Orchard
Heights and Yonge St
Installed APS at
recommended
intersection in
collaboration with York
Region
$50,000
Retrofit cost due to
condition of intersection
and current poles
Customer & Legislative Services,
Infrastructure & Environmental
Services, Region of York
Transportation Department
2012
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
02-2011
Physical &
Attitudinal
Snowplows dumping
snow within resident
driveways – creating
barriers for residents
with disabilities to
enter/exit their paths of
travel
Windrow removal program
for residents with
disabilities that identify
removal is an issue
Driver sensitivity training
provided. Included training
for IES staff and sub-
contractors used for
plowing. Corporate
Accessibility Training
removing & preventing
barriers
Driver sensitivity training
conducted in-house with
minimal cost for materials
Customer & Legislative Services,
Infrastructure & Environmental
Services
2011
03-2011
Physical & Systemic
Lack of disability
support at Town
Special Events as
required
Additional staff made
available when
Accessibility Advisor is
unable to attend
(unrealistic to have
one/same person attend
all Events)
Staff submitted
accessibility request when
support required for Town
Events
Cost – N/A
Staff allowed to ‘flex’ time
and adjust 8:30-4:30 work
week when Events are
pre-planned
All Departments 2011
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
04-2011
Attitudinal &
Communication
Lack of accessibility
knowledge among
user groups
Established accessible
information on policies,
permits, conditions &
regulations
N/A Building & By-law Services, Parks
& Recreation Services
2016
06-2011
Physical
Lack of safe access
from bus stop across
road from SARC drive-
way entrance
Location of bus stop
moved to facilitate safe
crossing at traffic
intersection
Wellington/Leslie Streets
N/A Customer & Legislative Services,
Infrastructure & Environmental
Services, Region of York
Transportation Department
2012
07-2011 Physical
Lack of access to the
Cenotaph for people
with mobility issues
Included ramp access to
Cenotaph along
path/stairway.
Design features include
Design of Public Space
standards
$20,000 Building & By-law Services, Parks
& Recreation Services
2014
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
01-2012
Physical &
Communication
Lack of Amplification
System in the Town
Hall Committee
Rooms (i.e.
Leksand/Holland
Rooms
Hearing Induction Loop
System installed in
Holland/Leksand Rooms
for Public Meetings
$5,000 Customer & Legislative Services,
Infrastructure & Environmental
Services
2012
02-2012
Physical
Lack of Access into
the Lap Pool of SARC
Installed permanent
hydraulic lift onto the Lap
Pool
$6,000 Customer & Legislative Services,
Infrastructure & Environmental
Services
2012
03-2012
Physical
Lack of Access
through the back door
of the Council
Chambers
Installed Automatic Door
and Distress paddles
$2,500 Customer & Legislative Services,
Infrastructure & Environmental
Services
2012
04-2012
Physical
Lack of Access into
the Accessible
Washrooms of the
Family Changeroom in
the SARC
Installed Automatic Door
and Distress paddles
$12,000 Customer & Legislative Services,
Infrastructure & Environmental
Services
2012
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
05-2012
Attitudinal &
Communication
Accessibility
Considerations on
Reports to Council
Included subsection on all
reports highlighting any
accessible considerations
that may identify, remove,
and prevent barriers
N/A Legal & Legislative Services 2016
06-2012
Physical &
Communication
Lack of Amplification
System in the West
Mackenzie Room of
the Aurora Seniors
Centre
Hearing Induction Loop
System installed in West
Mackenzie Room for
Public Meetings & Events
$3,500 Customer & Legislative Services,
Infrastructure & Environmental
Services
2012
07-2012
Physical &
Communication
Lack of Audible
Pedestrian Signal &
Curb Cuts (APS) for
Yonge & Wellington,
and Yonge & St.
John’s Sdr
Installed APS at
recommended
intersections in
collaboration with York
Region
$50,000
Retrofit cost due to
condition of intersection
and current poles
Customer & Legislative Services,
Infrastructure & Environmental
Services, Region of York
Transportation Department
2012
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
08-2012
Communication &
Physical
Lack of appropriate
accessible signage
and way-finding
system directing
patrons to the
appropriate located
within SARC & AFLC
Accessible way-finding
signage required to meet
accessible needs for
patrons specifically using
public areas of
recreational facilities
$5,000 Customer & Legislative Services,
Infrastructure & Environmental
Services, Parks & Recreation
Services
2012
09-2012
Physical &
Attitudinal
Lack of seating in Bus
Shelters
Installed accessible
seating in all Bus Shelters
Region of York, and YRT
funded project
Customer & Legislative Services,
Infrastructure & Environmental
Services, Region of York
Transportation Department
2012
10-2012
Physical
Intersection of
Conover & Riveridge
Blvd traffic circle has
sidewalk heaving
causing lip between
road and sidewalk
Replacement and re-
pouring of
curbing/sidewalk around
the traffic circle of the
intersection
$13,000 Customer & Legislative Services,
Infrastructure & Environmental
Services
2013
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
11-2012
Communication &
Physical
Council Chambers
projector screen split
use required for
Electronic Notetaking
Created a function where
the two Council Chambers
projector screens can
operate independently
$3,000 Legal & Legislative Services,
Infrastructure & Environmental
Services, Corporate & Financial
Services, Building & By-law
Services
2016
12-2012
Physical
Lack of Picnic Tables
in Parks accessible to
various mobility aids
Incorporated Capital
replacement of tables with
accessible picnic tables in
strategic high traffic areas
Parks Capital
Replacement on a yearly
basis, changing out tables
coming out of service
Customer & Legislative Services,
Parks & Recreation Services
2013
13-2012
Physical
Lack of accessible
Park Paths and
Accessible Playground
equipment
Any new parks/trails to
meet the IAS Design of
Public Spaces Standard
for accessibility. Included
Queens Diamond Jubilee
Park and 2C development
$50,000
Funds used in Capital for
new /retrofit as per the
Parks & Recreation
Master Plan
Building & By-law Services, Parks
& Recreation Services
2016
14-2012
Physical
Lack of Change tables
in Aquatic Centre
changerooms
Investigated requirements
of SARC & AFLC to
determine, space,
placement and quantity.
Family Changeroom has
accessible stalls/rooms
with accessible benches
for proper transfers
N/A Customer & Legislative Services,
Infrastructure & Environmental
Services, Parks & Recreation
Services
2013
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
15-2012
Communication
Lack of TTY at
municipal buildings
Additional TTY installed
on Town Hall first floor
payphone and Aurora
Public Library lobby
payphone
$300/phone Customer & Legislative Services 2012
16-2012
Physical
Lack of Parking on the
street with
Accessibility Parking
Permit (Overnight, No
stopping zones, etc)
Reviewed existing By-law.
Determined that it would
provide inequalities and is
winter liability for clearing
of roads
N/A Customer & Legislative Services,
Building & By-law Services
2013
17-2012
Communication
Lack of accessibility on
website for people with
dyslexia, learning &
visual impairments
The Town is proceeding
to launch a new website
(WCAG Level A) platform
with increasing accessible
features. Interim solution
installed “BrowseAloud”
accessible website
software.
Website platform funded
by Administration.
Accessible software,
$2,500/year
Customer & Legislative Services,
Corporate & Financial Services,
Administration
2012
18-2012
Physical
Cable trip hazard for
all patrons entering
front gates of Special
Events i.e. Ribfest
Purchased cable protector
ramps allowing barrier
free access
$2,500 Customer & Legislative Services 2012
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
20-2012 Communication
Lack of accessible
formats available for
observing election
debates
Provided upon request
electronic note-taker
service, Interpreters for
accessibility to deaf or
hard of hearing residents
attending debates
Cost $250 per two-hour
meeting/service, plus
mileage cost to service
provider
Legal & Legislative Services,
Building & By-law Services
2014
21-2012 Physical
Lack of access along
sidewalks/walkways
that display Election
Signs
Provided education to
Candidates proper sign
placement in accordance
with sign By-Law. By-Law
Staff enforced, removed,
relocated that impeded
physical access
N/A Legal & Legislative Services,
Building & By-law Services
2014
01-2013 Physical
Intersection of Yonge
& Henderson Street
YRT Bus Platform has
sidewalk heaving
causing lip between
road and sidewalk
Replacement and re-
pouring of
curbing/sidewalk around
the bus stop of the
intersection
$20,000 Building & By-law Services,
Infrastructure & Environmental
Services, Region of York
Transportation
2014
02-2013
Physical
Lack of Access to rear
of AFLC Arena and
Aquatic Changerooms
Replacement of rear
entrances with sensored
automatic doors
$25,000 Building & By-law Services,
Infrastructure & Environmental
Services,
2015
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
03-2013
Physical
Lack of adapted
weight training
equipment in Club
Aurora Fitness Centre
Capital expenditure of
adapted universal weight
training station
$15,000 Building & By-law Services, Parks
& Recreation Services,
2015
04-2013
Communication &
Physical
Lack of Audible
Pedestrian Signal
(APS) for busy
intersection at Aurora
Heights and Yonge St
Installation of APS at
recommended
intersection in
collaboration with York
Region
$75,000 retrofit cost due
to condition of intersection
and current poles
Building & By-law Services,
Infrastructure & Environmental
Services, Region of York
Transportation
2016
06-2013
Physical
Lack of Access
throughout ACC
Arenas and Corridors
Installation of
paddle/sensored
automatic doors &
openers eliminated
barriers to those with
mobility disabilities
$25,000 Building & By-law Services,
Infrastructure & Environmental
Services,
2015
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
07-2013 Physical
Intersection of
Conover & Borealis
Ave traffic circle has
sidewalk heaving
causing lip between
road and sidewalk
Replacement and re-
pouring of
curbing/sidewalk around
the traffic circle of the
intersection
$15,000 Building & By-law Services,
Infrastructure & Environmental
Services
2014
08-2013 Communication
Lack of Visual/Audio
Emergency System
Detectors in Town Hall
meeting rooms for the
public
Installation of Horn/Strobe
Alarms in Leksand,
Holland, Tannery Rooms
and Council Chambers
$500/device plus
installation
Building & By-law Services,
Infrastructure & Environmental
Services
2014
09-2013
Physical
Lack of accessible
Paved Park Paths in
Lambert Willson
Park/Arboretum for
connectivity with
Nokiidaa Trail
Any new remedial
parks/trails to meet the
IAS Design of Public
Spaces Standard for
accessibility
$100,000 Building & By-law Services, Parks
& Recreation Services,
2016
Appendix A – Completed Accessibility Items
December 2016
Item #-Year Added Type of Barrier
to Accessibility Solution Associated Costs Department Responsible Year
Completed
02-2015
Physical
Lack of Access to
ALFC Fitness Centre,
Gym Changerooms, &
2nd Floor Washrooms
Installation of
paddle/sensored
automatic doors &
openers eliminated
barriers to those with
mobility disabilities
$45,000 Building & By-law Services,
Infrastructure & Environmental
Services,
2016
04-2015
Physical
Lack of Accessible
Water Fountain and
Bottle Fill stations in
Municipal Facilities
Installation of “ADA”,
cooled water bottle and
drinking fountain stations
at ACC, AFLC, SARC,
Library & Town Hall
$30,000 Capital from IES Building & By-law Services, Parks
& Recreation Services,
Infrastructure & Environmental
Services,
2016
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
11-2010
Communication
Lack of captioning
option for Council
meetings Broadcasted
Captioning
to be
included for
streaming of
Council &
Committee
meetings
with Council
A/V upgrade
$15,000/year Legal & Legislative
Services, Administration
No enforcement under
CRTC that captioning is
required for community
programming.
2017
18-2010
Communication &
Physical
Lack of appropriate
signage and way-
finding system
directing patrons
to the appropriate
Departments and/or
areas located within
Town Hall
Hire
consultant to
investigate
potential
solutions for
a visual
way-finding
system for
Town Hall
$20,000
Building & By-law Services,
Infrastructure &
Environmental Services,
Building & By-law Services
Visual way-finding
system should be
delayed until org. review
and space analysis
complete
Possible interim solution
would be to have GIS
staff develop Town Hall
map with legend to be
available at all entrances
and Dept. counters
2017
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
25-2010
Physical
Counters at Town Hall
do not include lower
counter cuts for
people using mobility
devices
Install
accessible
Reception
counters at
all Town Hall
Departments
42,000
$7,000/each
AAC, Infrastructure &
Environmental Services,
Building & By-law Services
As of January 1, 2016 all
service counters,
queuing lines, and
waiting areas must be
accessible as per IASR
Design of Public Space
Standards
2018
05-2011
Physical
Increase accessibility
in Council Chambers
Re-design
and
construct
barrier-free
Council
Chambers
Cost
estimated at
$250/square
foot
Building & By-law Services,
Infrastructure &
Environmental Services,
Building & By-law Services
Retain architect to
determine design and
feasibility relating to the
Ontario Building Code
(OBC) in conjunction
with Town Hall refresh
2022
19-2012
Physical & Vision
Lack of accessible
lighting in Town parks
that host/run events
Determine
high traffic
areas and
conduct
needs
assessment
of
accessible
lighting or
lack thereof
$50,000/Mac
hel Park in
association
with Parks
Department
Building & By-law Services,
Parks & Recreation
Services
Safety issue for patrons
entering/exiting park
facilities & events due to
lack of lighting
2017
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
05-2013
Communication
Lack of fixed
Audio/Visual Systems
in Committee
Boardrooms
Installation
of fixed
Audio/Visual
System in
Leksand,
Holland, and
Tannery
Rooms with
capability for
Hearing
Assist,
CART, etc.
$100,000 Building & By-law Services,
Infrastructure &
Environmental Services,
Corporate & Financial
Services
Accessibility Advisor to
investigate further need
for one or all
boardrooms with
accessible conferencing
capabilities
2017
01-2015
Communication &
Physical
Lack of Audible
Pedestrian Signal
(APS) for busy
intersection at
Kennedy and Yonge
St
Installation
of APS at
recommend
ed
intersection
in
collaboration
with York
Region
$75,000
retrofit cost
due to
condition of
intersection
and current
poles
Building & By-law Services,
Infrastructure &
Environmental Services,
Region of York
Transportation
Capital replacement
costs $75,000 per
intersection per year
prioritizing need of traffic
intersection
2018
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
03-2015
Physical
Lack of Evacuation
Access to those in
multi-level facilities
Evacuation
Chairs for
ACC, AFLC
& Cultural
Centre
$10,000 Building & By-law Services,
Parks & Recreation
Services, Infrastructure &
Environmental Services,
2017
05-2015
Physical & Vision
Lack of accessible
lighting in Town parks
that host/run events
Determine
high traffic
areas and
conduct
needs
assessment
of
accessible
lighting or
lack thereof
$100,000/La
mbert Willson
Park/Arboret
um in
association
with Parks
Department
Building & By-law Services,
Parks & Recreation
Services
Safety issue for patrons
entering/exiting/traveling
park facilities due to lack
of lighting
2018
06-2015
Physical
Lack of accessible
Change Tables in
public washrooms 2nd
Floor AFLC.
Installation
of Change
Tables in
Accessible
Stalls in
Male and
Female
Washrooms
2nd Floor
AFLC
$5,000 Building & By-law Services,
Infrastructure &
Environmental Services,
Change Tables exist in
Aquatic Changerooms,
but lack of accessibility
for program areas
accessing 2nd Floor
2017
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
07-2015 Communication &
Physical
Lack of
awareness/knowledge
of accessibility
requirements/upgrade
s to existing facilities
Conduct
Facility
Audits to all
Facilities to
identify
gaps, end of
life cycle
components
that impact
barrier free
access.
Identified
elements will
be used to
help build
the
Accessibility
Plan for
accessible
upgrades
$30,000 in
conjunction
with IES
Building & By-law Services,
Infrastructure &
Environmental Services,
IES has capital project
item identified for Facility
Audits. Audits will be
comprehensive to
identify gaps including
barrier free elements
2017
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
01-2016
Physical
Lack of Access to
JOC Washrooms,
Changerooms, and
Work Bays
Installation
of
paddle/sens
ored
automatic
doors &
openers
eliminated
barriers to
those with
mobility
disabilities
$35,000 Building & By-law Services,
Infrastructure &
Environmental Services,
Barriers identified.
Procurement in 2016
2017
02-2016
Communication &
Physical
Lack of Audible
Pedestrian Signal
(APS) for busy
intersection at Murray
and Yonge St
Installation
of APS at
recommend
ed
intersection
in
collaboration
with York
Region
$75,000
retrofit cost
due to
condition of
intersection
and current
poles
Building & By-law Services,
Infrastructure &
Environmental Services,
Region of York
Transportation
Capital replacement
costs $75,000 per
intersection per year
prioritizing need of traffic
intersection
2017
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
03-2016 Communication &
Physical
Lack of Accessible
signage for Universal
Washrooms, 2nd Floor
Aurora Public Library
Installation
of
appropriate
Way Finding
signage at
location
$1,000
Operating
Corporate Services,
Infrastructure &
Environmental Services
Determine specific
signage required in
consultation with Library
Staff and IES
2017
04-2016 Physical
Lack of Access to
Universal
Washrooms, 2nd Floor
Aurora Public Library
Installation
of
paddle/sens
ored
automatic
doors &
openers
eliminated
barriers to
those with
mobility
disabilities
$8,000 Corporate Services,
Infrastructure &
Environmental Services
2018
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
05-2016 Physical
Lack of Access to
Yonge Street
Vestibule Entrance,
First Floor Aurora
Public Library
Installation
of Sensored
automatic
door sliders
eliminated
barriers to
those with
mobility
disabilities
$20,000 Corporate Services,
Infrastructure &
Environmental Services
2019
06-2016 Physical
Lack of Access to
Vestibule Entrance
Aurora Seniors Centre
Installation
of Sensored
automatic
door sliders
eliminated
barriers to
those with
mobility
disabilities
$20,000 Corporate Services,
Infrastructure &
Environmental Services
2018
Appendix B – Recommended Accessibility Items 2017 – 2023
December 2016
Item #-Year Added
Type of Barrier
to Accessibility
Proposed
Solution
Associated
Costs Department Responsible Status of Project Item Target Year
Completion
07-2016
Physical
Lack of Access to
Pool Viewing Area at
SARC
Installation
of sensored
automatic
door to
eliminate
barriers to
those with
mobility
disabilities
$5,000 Building & By-law Services,
Infrastructure &
Environmental Services,
2017
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
Topic and
Implementation
Date
Detail of What is Required Action
General
ss 1 - 2 Purpose, application and definitions
Establishment
of Accessibility
Policies
January 1, 2013
COMPLIANT
3 (1) Develop policies in regards to how we plan
on working towards an accessible municipality
as per the AODA
(2) Write a statement of organizational
commitment to meet the needs of people with
disabilities, in a timely manner
(3) (a) Write one or more written documents
describing it's policies
(b) Make the written documents available to the
public, and provide them in an accessible format
when requested
Staff Report summarizes plan and amends current Accessible
Customer Service Policy made by way of the following Council
adoption on September 15, 2009:
• Additional IASR Policy
The Town of Aurora describes that as an organization “it is
committed and guided by the four core principles of Dignity,
Independence, Integration, and Equal Opportunity and supports
the full inclusion of persons as set out in the Canadian Charter of
Rights and Freedoms, and the Accessibility for Ontarians with
Disabilities Act, 2005.”
All Council reports are publically available and posted on the
Town of Aurora website.
Accessibility 4 (1) (a) Develop a multi-year accessibility plan
which shows how the municipality will prevent
4 (1) Assigned to the Accessibility Advisor, a draft of the multi-
year accessibility plan will be reviewed with the AAC.
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
Plans
January 1, 2013
COMPLIANT
and remove barriers as per the AODA
(b) Post plan on the Town of Aurora's website,
provide in an accessible format when requested
(c) Review/update plan at least once every five
years
(2) Review/update the accessibility plans in
consultation with people with disabilities and the
AAC
(3) (a) Prepare a status report (annually)
discussing the progress the municipality has
taken in regards to clause (1)
(b) Post the status report on the Town of
Aurora's website, and provide in an accessible
format when requested
4(2) Town of Aurora holds an annual public input Forum.
4(3) Town of Aurora AAC & Council reviews accessibility plans
Status reports are publically available and posted on the Town of
Aurora website.
Procuring or
Acquiring
goods, services
or facilities
January 1, 2013
COMPLIANT
5 (1) Incorporate accessibility criteria and
features when acquiring or purchasing goods,
services or facilities
(2) An explanation must be provided, upon
request if it is not practicable to the above clause
5 (1)
An amendment to the Purchasing By-law. By-Law 5500-13, 25.1-
25.2 has a section specifically referencing the AODA as follows:
25. ACCESSIBILITY CONSIDERATIONS
25.1 The Town is committed to giving people with disabilities the
same opportunity to access Town Goods and Services and
allowing them to benefit from the same Services, in the same
place and in a similar way as other customers. Pursuant to the
provisions of the AODA and s. 5(1) of O. Reg. 191/11, as
amended, the Town shall incorporate accessibility design,
criteria, and features when procuring or acquiring Goods,
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
Services, or facilities, except where it is not practicable to do so.
Programs, Goods, Services, facilities, etc. should be accessible
to persons with disabilities (visible and invisible), including
(without limitation): hearing loss, vision loss, physical or mobility
related impairments, temporary disabilities, learning, speech,
language, cognitive, psychological, psychiatric, intellectual and
developmental disabilities, allergies, and multiple chemical
sensitivities.
25.2 If it is determined not to be practicable to incorporate
accessibility design, criteria, and features when Purchasing
Goods, Services, or facilities, the Department Head responsible
for any such Procurement shall, upon request, provide an
explanation.
s 6 Self Service Kiosks
Training
January 1, 2014
COMPLIANT
7(1) Training must be provided on the
requirements of the accessibility standards in
regards to the AODA and the Human Rights
Code as it pertains to people with disabilities to,
(a) All employees and volunteers
(b) All people who participate in developing the
organization's policies
(c) All people who provide goods, services or
facilities on behalf of the Town of Aurora
Communication sent out to all current employees using Town of
Aurora traditional communications channels. All existing
employees received AODA Integrated Accessibility Standards
Regulation and Human Rights Code “duty to accommodate”
training. Information regarding the Accessibility for Ontarians with
Disabilities Act included in Town orientation which is provided to
every Town of Aurora employee. Additional training on specific
elements of the Integrated Standard that are applicable to
specific employees provided to those employees, as for
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
(2) The training will be appropriate to the duties
of the employees, volunteers and other people
(3) Every person will be trained as soon as
practicable
(4) Training will be provided if there are any
changes to the policies, on an ongoing basis
(5) The municipality must keep a record of the
training provided, including the training dates
and the number of people who participated
example all Supervisors will receive training on the Employment
Standards and all applicable staff requiring procurement will
receive training on the General Requirement. The Town of
Aurora has a protocol in place for managing employee training
records.
ss 8 - 10 Exemptions, definitions, exceptions and application
Information and Communications Standards
Feedback
January 1, 2014
COMPLIANT
11(1) All processes for receiving and responding
to feedback must be accessible to people with
disabilities,
(2) Accessible formats and communication
supports must be provided in an accessible
format when requested
(3) Notify the public about the availability of
accessible formats and communication supports
Information about how to make information accessible included
in staff training. Communications (Hard Copy or Electronically via
website) with the public include information regarding available
accessible formats.
Accessible
Formats and
Communication
Supports
12 (1) Provision of accessible formats and
communication supports for persons with
disabilities must be provided or arranged upon
request,
(a) in a timely manner
Currently, the “Accessible Customer Service Policy” includes
provisions that the Town of Aurora provides equal treatment to
people with disabilities with respect to the use and benefit of
Town services, programs, goods, information and facilities and
that no additional fees are charged because of or related to the
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
January 1, 2015
COMPLIANT
(b) at a cost that is no more than the regular cost
charged to other persons
(2) The municipality must consult with the person
making the request in determining the suitability
of an accessible format or communication
support.
(3) Notify the public about the availability of
accessible formats and communication supports
disability.
Notification provided on Home page of the Town’s website
Emergency
Procedure,
Plans or Public
Safety
Information
January 1, 2012
COMPLIANT
13(1) Emergency procedures, plan or public
safety information are provided to the public, the
information must be provided in an accessible
format or with appropriate communication
supports, as soon as practicable, upon request.
(2) Emergency procedures, plans or public
safety information must be available to the public
13(1) The Town of Aurora has an extensive Emergency
Response Plan with community partners who are able to assist
in the event of an emergency. Information is provided to the
public by way of the Town of Aurora website and Town of Aurora
publications. This plan is available in an accessible format and/or
with appropriate communication supports upon request.
Accessible
Websites and
Web Content
WCAG 2.0 Level
A
January 1, 2014
ONGOING
14(1) Internet and intranet websites and web
content conform with the World Wide Web
Consortium Web Content Accessibility
Guidelines (WCAG) 2.0, at Level AA, and shall
do so in accordance with the schedule set out in
this section
14(2) Internet websites and web content must
conform with the World Wide Web Consortium
Web Content Accessibility Guidelines (WCAG)
2.0, initially at Level A and increasing to Level
New Town of Aurora website platform launched in early 2014
and is WCAG Level A as required by Accessibility Advisor to
Communications Manager
(Documented in: Web Platform Strategy – RFP Fall, 2012).
Corporate Templates formatted to WCAG guidelines. Accessible
Communications Guidelines drafted to train all applicable staff in
appropriate content for documents and websites meeting
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
WCAG 2.0 Level
AA
January 1, 2021
PENDING
AA.
Exceptions Apply
accessibility needs.
ss 15 - 18 Specific to Education and Training Bodies
Public Libraries
January 1, 2013
COMPLIANT
19(1) Access to or arrange for accessible
materials where they exist
(2) Information about the availability of
accessible materials publicly available and shall
provide the information in accessible format or
with appropriate communication supports, upon
request
(3) Library boards may provide accessible
formats for archival materials, special collections,
rare books and donations
Aurora Public Library have accessible materials and services
that include:
- Kurzweil 1000 & 3000 (scanning, writing, reading
software)
- ZoomText (Magnifying software)
- JAWS (Screen reading software)
- Duxbury Braille Translator
- Large print, Audio books, Electronic books
- Mosio text messaging software
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
Employment Standards
ss 20 – 21 Scope, interpretation and schedules
Recruitment
January 1, 2014
COMPLIANT
22 Notify employees and the public about the
availability of accommodation for applicants with
disabilities during recruitment process
An accessibility tagline added to all job advertisements effective
January 2014, advising applicants of the availability of
accommodations during the recruitment process.
Recruitment,
Assessment or
Selection
Process
January 1, 2014
COMPLIANT
23(1) During the recruitment process, notify job
applicants that accommodations are available
upon request in relation to the materials or
processes to be used.
(2) The employer will consult with the applicant
and provide suitable accommodation in a
manner that takes into account the applicant's
accessibility needs due to their disability.
Town of Aurora Recruitment policies and process are compliant
with all applicable legislation, including but not limited to the
Accessibility for Ontarians with Disabilities Act, the Employment
Standards Act, the Ontario Labour Relations Act, the Human
Rights Code, the Municipal Freedom of Information and
Protection of Privacy Act.
Applicants who are selected to proceed to the interview stage will
be advised of the availability of accommodations during the
recruitment process. Applicants must meet the occupational
requirements of the position available to proceed to the interview
stage.
Notice to
Successful
Applicants
January 1, 2014
24 When making offers of employment, notify the
successful applicant of its policies for
accommodating employees with disabilities
The standard offer letter has been amended to notify the
successful applicant of Town of Aurora policies for
accommodating employees with disabilities.
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
COMPLIANT
Informing
Employees of
Supports
January 1, 2014
COMPLIANT
25(1) Inform employees of its policies used to
supports employees with disabilities, including,
but not limited to, policies on the provision of job
accommodations that take into account an
employee's accessibility needs due to disability.
(2) Provide the information required to new
employees as soon as practicable after they
begin employment
(3) Provide updated information to its employees
whenever there is a change to existing policies
on the provision of job accommodations that take
into account an employee's accessibility needs
due to a disability
Town of Aurora has a Return to Work Policy and an established
practice for the application of that policy. An update on the
AODA Integrated Standard provided to all current employees
using our traditional communications channels. All new
employees receive the information as part of their offer and
onboarding process.
In 2013, AODA Training has included an education component
on the Integrated Accessibility Standard for Employment.
Accessible
Formats and
Communication
Supports for
Employees
January 1, 2014
COMPLIANT
26(1) Where an employee with a disability so
requests it, every employer shall consult with the
employee to provide or arrange for the provision
of accessible formats and communication
supports for,
(a) information that is needed in order to perform
the employee's job; and
(b) information that is generally available to
employees in the workplace
(2) Consult with the employee making the
request in determining the suitability of an
accessible format or communication support
Current practice is to respond to the unique requests for
information from individual employees in a way that meets all of
their needs, including those for accessible formats. The Town of
Aurora has procedures, including “Modified Work Duties” in the
Return to Work policy and its implementation is inherently
individualized and customized to each employee’s particular
circumstances.
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
Workplace
Emergency
Response
Information
January 1, 2012
COMPLIANT
27(1) Provide individualized workplace
emergency response information to employees
who have a disability, if the disability is such that
the individualized information is necessary and
the employer is aware of the need for
accommodation due to the employee's disability.
(2) Provide the workplace emergency response
information to the person designated by the
employer to provide assistance
(3) Provide the information required as soon as
practicable after the employer becomes aware of
the need for accommodation due to the
employee's disability.
(4) Review the individualized workplace
emergency response information,
(a) when the employee moves to a different
location in the organization
(b) when the employee's overall
accommodations needs or plans are reviewed;
and
(c) when the employer reviews its general
emergency response policies
Communication sent out to all current employees using Town of
Aurora traditional communications channels. Employees who
have self- identified as requiring emergency response assistance
or information are asked to complete a brief information/request
support form and then meet with an HR representative, chosen
“designee” to develop an appropriate individualized evacuation
and emergency response plan. Any new employees moving
forward will have this introduced upon their initial HR orientation.
Documented
Individual
Accommodatio
n Plans
28(1) Develop a written process for the
development of documented individual
accommodation plans for employees with
disabilities.
(2) The process for the development of
documented individual accommodation plans
Town of Aurora procedures on “Modified Work Duties” and its
established processes include detailed documentation for all
individual accommodation plans. A Return to Work policy also
includes written details and descriptions of the individual
accommodation.
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
January 1, 2014
COMPLIANT
shall include eight prescribed elements.
(3) Individual accommodation plans shall,
(a) if requested, include any information
regarding accessible formats and
communications supports provided
(b) include individualized workplace emergency
response information
(c) identify any other accommodation that is to
be provided.
Where applicable, CUPE is involved in the development of
individual accommodation or return to work plans.
All information gathered and used in this process is protected in
accordance with MFIPPA and other applicable legislation.
Return to Work
Process
January 1, 2014
COMPLIANT
29(1)(a) Develop and have in place a return to
work process for its employees who have been
absent from work due to a disability and require
disability-related accommodations in order to
return to work;
(b) document the process
(2) The return to work process will,
(a) outline the steps the employer will take to
facilitate the return to work of employees who
were absent because their disability required
them to be away from work;
(b) use documented individual accommodation
plans
(3) The return to work process referenced in this
section does not replace or override any other
return to work process created by or under any
Town of Aurora procedures on “Modified Work Duties” and its
established processes include detailed documentation for all
individual accommodation plans. A Return to Work policy also
includes written details and descriptions of the individual
accommodation.
Where applicable, CUPE is involved in the development of
individual accommodation or return to work plans.
All information gathered and used in this process is protected in
accordance with MFIPPA and other applicable legislation.
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
other statute.
Performance
Management
January 1, 2014
COMPLIANT
30(1) An employer that uses performance
management in respect of its employees shall
take into account the accessibility needs of
employees with disabilities, as well as the
individual accommodation plans, when using its
performance management process in respect of
employees with disabilities
Employees whose performance may be impacted by a possible
disability are referred to Human Resources who assists in
assessment and development of an action plan if appropriate to
do so.
Information included in Supervisory Training and noted when this
standard is discussed between the Human Resources Manager
and Accessibility Advisor. Performance Review policy has been
updated to reflect accommodations given to those with
disabilities
Career
Development
and
Advancement
January 1, 2014
COMPLIANT
31 An employer that provides career
development and advancement to its employees
shall take into account the accessibility needs of
its employees with disabilities as well as any
individual accommodation plans, when providing
career development and advancement to its
employees with disabilities
Unless a vacant position is identified through the modified work
duties as being a suitable accommodation for an individual
employee, all Town of Aurora positions are posted and filled
through a job competition. Competition includes the provision of
suitable accommodations to candidates with a disability.
Redeployment
January 1, 2014
COMPLIANT
32 An employer that uses redeployment shall
take into account the accessibility needs of its
employees with disabilities, as well as individual
accommodation plans, when redeploying
employees with disabilities
The Town of Aurora has procedures for Modified Work Duties
and a Return to Work Policy.
ss 33 – 73 Conventional and Specialized Transportation Service Providers
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
ss 74 – 77 School Transportation and Ferries
Transportation Standards – Duties of Municipalities and Taxi Cabs
Accessible
Taxicabs
January 1, 2013
COMPLIANT
79(1) Consult with its municipal accessibility
advisory committee, the public and persons with
disabilities to determine the proportion of on-
demand accessible taxicabs required in the
community.
(2) Identify progress made toward meeting the
need for on-demand accessible taxicabs,
including any steps that will be taken to meet the
need, in its accessibility plan.
79(1) Agenda Item for information & recommendation at AAC
February 2012.
Public Input received at Accessibility Forum June 2012.
79(2) Accessible Taxi Driver Training in effect for all licensed
Brokers/Operators in the Town of Aurora. Training includes taxi
drivers who transport persons with disabilities. Staff Report to
AAC November 2012 detailed proportionate number of “on-
demand” accessible cabs.
Accessible
Taxicabs
July 1, 2012
s. 80(1)
COMPLIANT
s. 80(2)
COMPLIANT
80(1) Any municipality that licenses taxi cabs
shall ensure that owners and operators of
taxicabs are prohibited,
(a) from charging a higher fare or an additional
fee for persons with disabilities than for persons
without disabilities for the same trip;
(b) from charging a fee for the storage of mobility
aids or mobility assistive devices
(2) Ensure that owners and operators of taxicabs
place vehicle registration and identification
information on the rear bumper of the taxicab.
(3) Ensure that owners and operators of taxicabs
80(1) Town of Aurora Licensing By-Law 4258-01.P, schedule 13
is revised to reflect these changes.
80(2) (3) The Manager of By-Law Enforcement has been notified
of these requirements and has implemented the requirements.
Revisions to By-Law 4258-01.P, schedule 13 have been made.
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
make available vehicle registration and
identification information in an accessible format
to persons with disabilities who are passengers
ss 81 – 87 Schedules and Dates
Design of Public Space Standards
ss 80.1 – 80.5 Definition, Application and Schedules
Recreational
Trails & Beach
Access Routes
January 1, 2016
ONGOING
80.6 – 80.15 This applies to new constructed
and redeveloped recreational trails that an
obligated organization intends to maintain.
Obligated organizations must consult with the
public and persons with disabilities.
Municipalities must also consult with their
municipal accessibility advisory committees.
The Town of Aurora will review and update current processes to
make sure the accessibility requirements of the Design of Public
Spaces Standards are applied where applicable, to new or
redeveloped projects. The Town will update procurement
procedures and guidelines, where needed, to reflect the
requirements for public spaces. Town staff informed about the
public spaces requirements.
The Town will consult with the public, persons with disabilities
and Accessibility Advisory Committee
Outdoor Public
Use Eating
Areas
January 1, 2016
80.16 – 80.17 Obligated organizations, shall
ensure that where they construct or redevelop
outdoor public use eating areas that they intend
to maintain, the outdoor public use eating areas
meet the following requirements:
1. A minimum of 20 per cent of the tables that
The Town of Aurora will review and update current processes to
make sure the accessibility requirements of the Design of Public
Spaces Standards are applied where applicable, to new or
redeveloped projects. The Town will update procurement
procedures and guidelines, where needed, to reflect the
requirements for public spaces. Town staff informed about the
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
ONGOING are provided must be accessible to persons
using mobility aids by having knee and toe
clearance underneath the table and in no case
shall there be fewer than one table in an outdoor
public use eating area that meets this
requirement.
2. The ground surface leading to and under
tables that are accessible to persons using
mobility aids must be level, firm and stable.
3. Tables that are accessible to persons using
mobility aids must have clear ground space
around them that allows for a forward approach
to the tables
public spaces requirements.
Outdoor Play
Spaces
January 1, 2016
ONGOING
80.18 – 80.20 When constructing new or
redeveloping existing outdoor play spaces,
obligated organizations, shall consult on the
needs of children and caregivers with various
disabilities and shall do so in the following
manner:
1. Large organizations must consult with the
public and persons with disabilities.
2. Municipalities must also consult with their
municipal accessibility advisory committees
The Town of Aurora will review and update current processes to
make sure the accessibility requirements of the Design of Public
Spaces Standards are applied where applicable, to new or
redeveloped projects. The Town will update procurement
procedures and guidelines, where needed, to reflect the
requirements for public spaces. Town staff informed about the
public spaces requirements and is applying “Annex H”
Accessibility Playground Guidelines.
The Town will consult with the public, persons with disabilities
and Accessibility Advisory Committee
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
When constructing new or redeveloping existing
play spaces that they intend to maintain,
obligated organizations, other than small
organizations, shall,
(a) incorporate accessibility features, such as
sensory and active play components, for children
and caregivers with various disabilities into the
design of outdoor play spaces; and
(b) ensure that outdoor play spaces have a
ground surface that is firm, stable and has
impact attenuating properties for injury
prevention and sufficient clearance to provide
children and caregivers with various disabilities
the ability to move through, in and around the
outdoor play space
Exterior Paths
of Travel
January 1, 2016
COMPLIANT
80.21 – 80.31 This applies to newly constructed
and redeveloped exterior paths of travel that are
outdoor sidewalks or walkways designed and
constructed for pedestrian travel and are
intended to serve a functional purpose and not to
provide a recreational experience
The Town of Aurora updated current processes (i.e. Site Plan
Manual) to make sure accessibility requirements of the Design of
Public Spaces Standards are applied where applicable, to new or
redeveloped projects. The Town updated procurement
procedures and guidelines, where needed, to reflect the
requirements for public spaces. Town staff informed about the
public spaces requirements.
Accessible
Parking
80.32 – 80.39 Obligated organizations shall
ensure that when constructing new or
redeveloping off-street parking facilities that they
The Town of Aurora will review and update current processes
(i.e. Site Plan Manual) to make sure the accessibility
requirements of the Design of Public Spaces Standards are
Appendix C – Town of Aurora Implementation Plan 2017-2023
Accessibility for Ontarians with Disabilities Act
Integrated Accessibility Standards, Ontario Regulation 191/11IASR
January 1, 2016
COMPLIANT
intend to maintain, the off-street parking facilities
meet the requirements set out in this Part
applied where applicable, to new or redeveloped projects. The
Town will update Zoning By-law #2213-78 and designated
disabled parking By-law 4574-04.T where needed, to reflect the
requirements for public spaces. Town staff informed about the
public spaces requirements.
Obtaining
Services
January 1, 2016
ONGOING
80.40 – 80.43 Obligated organizations shall meet
the requirements set out in this Part in respect of
the following:
1. All newly constructed service counters and
fixed queuing guides.
2. All newly constructed or redeveloped waiting
areas.
The Town of Aurora will review and update current processes to
make sure the accessibility requirements of the Design of Public
Spaces Standards are applied where applicable, to new or
redeveloped projects. The Town will update procurement
procedures and guidelines, where needed, to reflect the
requirements for public spaces. Town staff informed about the
public spaces requirements.
Maintenance
January 1, 2016
ONGOING
80.44 obligated organizations, shall ensure that
their multi-year accessibility plans include the
following:
1. Procedures for preventative and emergency
maintenance of the accessible elements in public
spaces as required under this Part.
2. Procedures for dealing with temporary
disruptions when accessible elements required
under this Part are not in working order
The Town of Aurora will review and update procedures for the
preventative and emergency maintenance of the accessible
elements required in the Design of Public Spaces Standards.
The Town will also review and update procedures for dealing
with temporary disruptions when these accessible elements are
not functional.
ss 81 – 86 Application
Page 1 of 1
7. Adoption of Items Not Requiring Separate Discussion
Items 1 (with the exception of sub-items 3 and 10) and 2 were identified as items not requiring
separate discussion.
Moved by Councillor Mrakas
Seconded by Councillor Thompson
That the following recommendations with respect to the matters listed as “Items Not
Requiring Separate Discussion” be adopted as submitted to Council and staff be
authorized to take all necessary action required to give effect to same:
1. General Committee Meeting Report of October 18, 2016
That the General Committee meeting report of October 18, 2016, be received and the
following recommendations carried by the Committee be approved:
(15) Accessibility Advisory Committee Meeting Minutes of October 5, 2016
1. That the Accessibility Advisory Committee meeting minutes of October 5,
2016 be received for information.
Carried
Extract from
Council Meeting of
Tuesday, October 25, 2016